Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10283898September 14, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING
THE VEHICLE HAS A 1 TO 2 SECOND LAG WHEN ACCELERATING FROM A STANDING START OR WHEN I STEP HARD ON THE ACCELERATOR PEDAL. IT ACTS LIKE IT HAS TO THINK ABOUT IT FOR A WHILE BEFORE THE MOTOR STARTS TO REV UP AND THE TRANSMISSION ENGAGES. THIS HAS CAUSED SEVERAL NEAR-ACCIDENTS WHEN PULLING INTO TRAFFIC, AND AT STOP SIGNS WHEN OTHER DRIVERS DECIDED I'D WAITED TOO LONG AND STARTED INTO THE INTERSECTION AT THE SAME TIME MY CAR FINALLY DECIDED TO GET AROUND TO GOING. THIS IS A TDI WITH THE DSG TRANSMISSION. I HAD THE DEALER RUN A FULL DIAGNOSTIC AND THEY DIDN'T FIND ANYTHING. I SEE OTHERS REPORTING THE SAME BEHAVIOR HERE AND ELSEWHERE. I SUSPECT FAULTY PROGRAMMING IN EITHER THE ENGINE OR THE TRANSMISSION SOFTWARE, THOUGH IT MAY BE JUST THE INHERENT BEHAVIOR OF THE SYSTEM. I'LL PUT TODAY'S DATE ON THE "APPROXIMATE INCIDENT DATE" ALTHOUGH IT'S BEEN THIS WAY SINCE I BOUGHT THE CAR IN NOVEMBER 2008. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283957September 14, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
ON SUNDAY, SEPT. 13, 2009, WHILE TRAVELING UP A HILL ON AN INTERSTATE HIGHWAY AT APPROXIMATELY 70-75 MPH, MY 2010 VW JETTA TDI (AUTO. TRANSMISSION) SUDDENLY AND WITHOUT ANY WARNING FLASHED A "TRANSMISSION OVERHEAT" WARNING LIGHT AND I IMMEDIATELY LOST POWER TO THE ACCELERATOR. FORTUNATELY, I WAS ABLE TO GET THE VEHICLE TO THE HIGHWAY SHOULDER WITHOUT CAUSING A MAJOR TRAFFIC INCIDENT. AFTER TURNING THE VEHICLE ENGINE OFF AND LETTING IT SITE FOR A FEW MINUTES, I RESTARTED THE VEHICLE AND HAD NO ADDITIONAL MALFUNCTIONS OR WARNING LIGHTS. HOWEVER, I DID MAKE AN EFFORT TO KEEP THE VEHICLE'S SPEED AT OR BELOW 70 MPH. BASED ON SIMILAR REPORTED INCIDENTS I RESEARCHED ON THE WEB, I CAN POSITIVELY CONFIRM THAT MY VEHICLE SWITCHED INTO NEUTRAL WHEN I RECEIVED THE WARNING LIGHT. ON MONDAY, SEPT. 14, 2009, I BROUGHT THE VEHICLE TO THE SERVICE DEPARTMENT OF THE VW DEALERSHIP WHERE I HAD PURCHASED IT AND WAS INFORMED THAT THE PROBLEM WOULD BE LOOKED INTO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283794September 13, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2006 JETTA GLI WITH DSG GEARBOX, REPEATED TRANSMISSION CLUNKING (IN AUTOMATIC MODE) WHEN DOWNSHIFTING FROM 2ND TO 1ST, AND HARSH THUNKING IN FIRST GEAR FROM A STOP ENGINE REVS UP BUT CAR WILL NOT MOVE FOR 1 TO TWO SECONDS THEN THUNK AND CAR SURGES FORWARD. ALSO THUNKING WHEN SHIFTING GEAR SELECTOR INTO REVERSE. HAS OCCURRED INTERMITTENTLY AND OFTEN SINCE OCT 2007. POSES DANGEROUS SITUATION AT INTERSECTIONS AND IN STOP AND GO DRIVING WITH POTENTIAL INTERMITTENT LOSS OF FORWARD MOTION AND SUDDEN FORWARD SURGING AFFECTING THE SAFE DRIVEABILITY OF THE VEHICLE COUPLE OF TIMES NARROWLY MISSED RUNNING INTO THE VEHICLE IN FRONT OF ME DUE TO SUDDEN LURCHING OF THE VEHICLE. DEALER REPLACED TRANSMISSION TEMPERATURE SENSOR IN LATE 2008, BUT PROBLEM RECURRED AND PERSISTED AFTERWARDS. AFTER FEW MORE INCIDENTS AND VISITS TO DEALER THROUGH JUN 2009 WAS INFORMED MECHATRONICS UNIT WAS FAULTY AND WOULD BE REPLACED. WAITED 42 DAYS WITH CAR LEFT WITH DEALER FOR NEW PART TO BE DELIVERED FROM FACTORY " DUE TO BACKLOG' , IN MEANTIME CAR WAS RECALLED FOR TRANSMISSION BOLT REPLACEMENT/INSPECTION. FINALLY RECEIVED "FIXED" CAR WITH NEW MECHATRONICS UNIT AND PROBLEM RECURRED THE SAME DAY THREE MILES AWAY FROM THE DEALERSHIP IN STOP AND GO TRAFFIC. WAS TOLD THAT TRANSMISSION 'NEEDED TO RE-LEARN MY DRIVING PATTERN" AND TO DRIVE IT AROUND FOR A WHILE TO SEE IF THE ISSUE WOULD GO AWAY. ISSUE SUBSEQUENTLY RECURRED REPEATEDLY OVER A ONE WEEK PERIOD ESPECIALLY WHEN MOVING FROM A STOP, WITH ENGINE REVVING UP THEN A SUDDEN THUNK AND FORWARD SURGE OF VEHICLE. RETURNED VEHICLE TO DEALER LAST WEEK STILL WAITING FOR RESOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283460September 9, 2009
ELECTRICAL SYSTEM
1. 2002 VW JETTA WAGON ELECTRICAL SYSTEM FAILURE ON EXPRESSWAY CAUSED VEHICLE TO STOP & UNABLE TO START 9/6/09. VEHICLE TOWED TO DEALER. 2. VW DEALER FAILURE DESCRIPTION, WIRE HARNESS CORROSION CAUSED RESTRICTION IN POWER FLOW IN LINE WHICH CAUSED ALTERNATOR TO OVERWORK AND OVERHEAT WIRE HARNESS AND FUSE PANEL. THIS EXTENSIVE ENOUGH TO CAUSE MELTING OF BOTH WIRE HARNESS AND FUSE PANEL OVER TOP OF BATTERY. 3. VW DEALER REPAIR AND REPLACE WIRE HARNESS AND FUSE BODY. 4. VW CUSTOMER CARE TOOK INFORMATION ON MY COMPLAINT ABOUT DEFECT AND POTENTIAL SAFETY ISSUE BUT WOULD DO NOTHING REFERRING ME BACK TO THE DEALER. MY QUESTION WAS WHY DID VW HAVE SUCH A DEFECT WHERE THERE WAS NO FUSIBLE LINK THAT WOULD FAIL FIRST PREVENTING THE EXTENSIVE DAMAGE THAT OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283347September 8, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING HOME IN RUSH HOUR AFTER WORK ON A FOUR-LANE ROAD, IN A HEAVY RAIN STORM. AT MILE 1,565, MY CAR LOST POWER, THE P R N D S TRANSMISSION OPTIONS WERE BLINKING, THE FOOT BREAK ICON CAME ON, AND WHEN I PUSHED ON THE GAS, MY RMPS INCREASED, BUT NO POWER. I WAS ABLE TO SAFELY MANEUVER THE CAR OUT OF RUSH HOUR TRAFFIC, PULL OVER ON THE SHOULDER, AND SAT THERE WONDERING WHAT JUST HAPPENED. BEING THAT THE CAR WAS NEW, I DID NOT KNOW WHAT HAD HAPPENED, THERE WAS NO SERVICE ENGINE SOON LIGHT COME ON. I PUT THE CAR INTO PARK, SAT THERE FOR A BIT, AND THEN PUT IT BACK INTO DRIVE. ABOUT 3 MILES LATER, THE TRANSMISSION OPTIONS BLINKED AGAIN. ONCE I ARRIVED HOME, I CALLED THE VW DEALERS SERVICE DEPT. WHERE I BOUGHT THE CAR AND TALKED WITH THE SERVICE MANAGER. HE NEVER SAW ANYTHING LIKE THIS, TOLD ME NOT TO DRIVE IT TO THE DEALER (I AM 100+ MILES FROM THE DEALER), TO HAVE IT TOWED TO THEM. I AM VERY UNSATISFIED WITH VW, JETTA, AND MY CAR. I DO NOT FEEL LIKE MY CAR IS SAFE, RELIABLE, OR TRUSTWORTHY. NOW, BECAUSE OF THE INSTANCES THAT OCCURRED, I WILL ALWAYS BE PARANOID WITH MY CAR, WORRYING IF I WILL BE ABLE TO SAFELY GET TO AND FRO THE PLACES I NEED TO BE. I RECENTLY WAS ON THE INTERSTATE WITH AN INCONSIDERATE TRACTOR TRAILER BEHIND ME NOT GIVING ME A REASONABLE DISTANCE BETWEEN ME AND HIS OVERSIZED VEHICLE. I WAS NOT ABLE TO CHANGE LANES FOR OTHER CARS WERE IN THE ADJACENT LANE. FEAR CAME OVER ME AS I KNOW I WOULD BE IN A SEVERE ACCIDENT IF THE TRANSMISSION DECIDED TO FAIL AGAIN RESULTING IN A LOSS OF POWER. THERE WOULD HAVE BEEN NO WAY FOR THE OVERSIZED TRACTOR TRAILER BEHIND ME TO STOP IN TIME WITHOUT CAUSING AN ACCIDENT BECAUSE THE CAR I WAS DRIVING LOST POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283354September 8, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TURNING LEFT FROM TURN LANE WITH GREEN LIGHT. ONCOMING TRAFFIC WITH AMPLE SPACE TO MAKE THE LEFT TURN. STARTED TO ACCELERATE INTO INTERSECTION AND AUTO TRANSMISSION (DSG) SHIFTED TO A LOWER GEAR CAUSING SLUGGISH ACCELERATION. I PUSHED THE ACCELERATOR TO THE FLOOR TO GET MORE POWER AND TO AVOID THE APPROACHING TRAFFIC. BY THAT TIME, IT WAS TOO LATE AND A COLLISION OCCURRED, TOTALING BOTH VEHICLES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10283010September 6, 2009
SERVICE BRAKES, HYDRAULIC
THIS COMPLAINT IS FOR A 2009 VW JETTA TDI. ON A RECENT ROAD TRIP I NOTICED A BURNING ODOR COMING FROM MY DRIVERS SIDE REAR. I STOPPED MY VEHICLE TO INSPECT THE WHEELS AND SURE ENOUGH ONLY THE DRIVERS SIDE REAR WHEEL, AND ROTOR WAS HOT ENOUGH TO INSTANTLY FRY A EGG. THIS WHEEL ALSO HAD A BURNING SMELL COMING FROM IT (NO SMOKE WAS OBSERVED). THE NEXT MORNING I WENT TO A V.W. DEALER LOCATED IN ALLENTOWN TO HAVE MY BRAKES INSPECTED. THE DEALER REPORTED THAT "ROAD TESTED THE CAR AND CHECKED ALL BRAKES AND THEY ARE ALL WEARING EVENLY NO PROBLEM FOUND AT THIS TIME." ON MY DRIVE HOME WHILE THE DRIVERS SIDE WAS A LITTLE WARMER THEN THE OTHER WHEELS, THE BURNING PROBLEM DID NOT REOCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282926September 5, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN
2000 TO 2002 VOLKSWAGEN TIPTRONIC OWNERS NOT PROVIDED CORRECT INFORMATION REGARDING THE TRANSMISSION SERVICING SCHEDULING. VOLKSWAGEN STATES THAT THE TRANSMISSION IS A "SEALED" UNIT AND THEREFORE SERVICE IS NOT NEED UNLESS LEAKS ARE VISIBLE. KNOWING THIS, I DID NOT TRY TO DO TRANSMISSION SERVICE ON MY CAR WHEN IT REACHED ABOUT 86,000 MILES. - GEARS SLIP FROM 1ST TO 2ND AT COLD STARTS AND JERKS AT 3RD GEAR. I HAVE TO WARM THE VEHICLE IN 10 MINUTES TO GO BACK TO NORMAL OPERATING MODE. - TODAY I WAS TAKING MY WIFE AND MY 1-YEAR OLD DAUGHTER TO LAKE GEORGE NY FROM QUEENS NY FOR A HOLIDAY WEEKEND. THE CAR SUDDENLY SLIPPED FROM 5TH TO 4TH GEAR WHILE WE ARE DRIVING 65 MPH. HOWEVER, I DID NOT FIND THE PROBLEM UNTIL I NOTICED THAT OUR SPEED ALMOST FEELS THE SAME EVENTHOUGH I DEPRESS THE PEDAL A LITTLE LOWER. I PLACED IT ON MANUAL MODE AND THE CAR SHIFTED FINE. WE PULLED OVER AT THE REST AREA AND FOUND OUT THAT THERE IS A TRANSMISSION FLUID LEAK. WE COULD HAVE HAD AN ACCIDENT IF THE GEAR WOULD HAVE SLIPPED TO 2ND; ALMOST LIKE SLAMMING THE BREAKS WHILE DOING 65 MPH. - TOMORROW, I WILL HAVE VW REPAIR SHOP DIAGNOSE THE PROBLEM. MOST LIKELY IS THE TRANSMISSION CONTROL UNIT OR THE TRANSMISSION SOLENOIDS. - SIMILAR ISSUES IN DSG TRANSMISSION WAS REPORTED AT "GOOD MORNING AMERICA" ON AUGUST 28 2009. - PLEASE SEE SIMILAR TIPTRONIC OWNER'S COMPLAINTS ON THIS FORUM: VWVORTEX.COM. THIS IS A PUBLIC WEB FORUM AND NO PERSONAL INFORMATION IS PROVIDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282842September 4, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2006 VOLKSWAGEN JETTA TDI. RECENTLY, I HAVE BEEN EXPERIENCING TRANSMISSION ISSUES. THE VEHICLE LOSSES POWER IN THE TRANSMISSION IN THE UPPER GEARS. CONSEQUENTLY, I LOSE POWER WHILE ON THE INTERSTATE AT HIGHER SPEEDS. THIS HAS CAUSED ME TO HAVE TO TAKE EVASIVE ACTION TO AVOID CAUSING CRASHES FROM CARS BEHIND ME. I HAVE TAKEN THE CAR TO VOLKSWAGEN AS IT IS UNDER WARRANTY. THE WARRANTY COMPANY HAS MADE UNREASONABLE DEMANDS THAT THE DEALERSHIP HAS NOT BEEN ABLE TO FULFILL. AFTER A WEEK, I HAVE NOW TAKEN IT TO AAMCO TO HAVE THE TRANSMISSION SERVICED. I BELIEVE IT IS THE SAME TRANSMISSION THAT HAS BEEN RECALLED ON THE 2009 AND 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282845September 4, 2009
POWER TRAIN
2006 VOLKSWAGEN JETTA TDI -- DUAL MASS FLYWHEEL FAILURE. PART HAS BEEN RECALLED IN AUSTRALIA, BUT NOT THE US. VW DEALERS REFUSE TO TAKE CONCERNS SERIOUSLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282857September 4, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2006 VW JETTA TDI HAS A DSG TRANSMISSION. THIS TRANSMISSION HAS SLIPPED OUT OF GEAR TWICE WHILE TRAVELING ON THE INTERSTATE AT INTERSTATE SPEEDS. THIS IS AN AUTOMATIC TYPE TRANSMISSION AND SHOULD NOT BE SLIPPING OUT OF GEAR. THIS HAS NOT RESULTED IN AN ACCIDENT BUT I WAS REQUIRED TO MOVE ACROSS 3 LANES OF TRAFFIC ONLY UNDER MY CURRENT FORWARD MOMENTUM. LUCKILY I WAS ABLE TO DO SO WITHOUT INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282627September 2, 2009
VISIBILITY
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. SHE STATED THAT THE GLASS SEPARATED FROM THE WINDOWS FRAME, THEN FELL DOWN INTO THE WINDOW CREVICE. IF THE OCCUPANTS ARE NOT PROPERLY SECURED IN THE VEHICLE, THE RISK FOR SERIOUS INJURY IS INCREASED. SHE CONTACTED THE DEALER AND A TECHNICIAN CONCLUDED THAT SHE WOULD HAVE TO PAY $260.00 TO REPAIR THE VEHICLE. THE VEHICLE HAS NOT BEEN REPAIRED. SHE CONTACTED THE MANUFACTURER AND WAS NOT PROVIDED WITH ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282357August 31, 2009
AIR BAGS:SIDE/WINDOW
AIR BAGS DEPLOYED AFTER GOING OVER A BUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282361August 31, 2009
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. THE VEHICLE HAS A FUSE BOX THAT IS UNDER THE HOOD LOCATED ON TOP OF THE BATTERY. THE 150 AMP FUSE IS FOR THE ALTERNATOR; HOWEVER, THE FUSE ITSELF IS GETTING HOT ENOUGH TO MELT THE BOX. THE DEALER STATED THAT THERE ARE NO EXISTING RECALLS; HOWEVER, THEY HAVE SEEN THIS FAILURE OCCUR FREQUENTLY. THE VIN IS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGE WERE 79,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10281932August 27, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWN A 2009 VOLKSWAGEN JETTA. HE STATED THAT HE EXPERIENCED TRANSMISSION FAILURE WHILE DRIVING 70 MPH ON THE HIGHWAY. THE VEHICLE WENT SHIFTED INTO NEUTRAL GEAR WHILE DRIVING AND HE WAS FORCED TO DRIVE TO THE EMERGENCY LANE. WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL; HOWEVER, AFTER AN HOUR, THE VEHICLE RESET ITSELF. THE VEHICLE WAS TOWED TO A DEALER WHO REFUSED TO DIAGNOSE THE TRANSMISSION OR REPAIR THE FAILURE. THE MANUFACTURER ADVISED THE DEALER NOT TO MAKE ANY REPAIRS UNLESS THEY COULD DUPLICATE THE FAILURE. RECALL#09V333000, COMPONENT: POWER TRAIN:AUTOMATIC TRANSMISSION IS RELATED TO THE FAILURE; HOWEVER, THE VIN IS NOT A PART OF THE RECALL. THE FAILURE MILEAGE WAS 11,000 AND THE CURRENT MILEAGE WAS 15,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282006August 27, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
PURCHASED A 2009 VW JETTA SPORTSWAGON TDI ON 5/31/09. ON AUGUST 4TH, THE CAR WAS TAKEN IN FOR A 90-INSPECTION. PRIOR TO THIS, I EXPERIENCED THE PANEL LIGHTS FLASHING AND WHEN ATTEMPTING TO ACCELERATE, THE CAR DID NOTHING AND APPEARED TO BE IN NEUTRAL. I STATED THIS TO THE VW SERVICE REPRESENTATIVE. WE WERE GIVEN THE CAR BACK ON AUGUST 6TH, STATING THAT THERE WAS A FAULTY HARNESS CONNECTOR AND A WIRE REPAIR WAS PERFORMED. BETWEEN AUGUST 6TH AND AUGUST 13TH, I EXPERIENCED THE SAME PROBLEM WITH THE ACCELERATION APPROXIMATELY 5 TIMES IN THE SPACE OF THREE DAYS. ON AUGUST 14TH I HAD THE CAR TOWED TO THE SAME VW DEALER THAT PERFORMED THE 1ST REPAIR. WHEN TELLING THE SERVICE REPRESENTATIVE WHAT OCCURRED, THE REPAIR SHOP COULD NOT FIND ANY PROBLEM WITH THE TRANSMISSION AND INFERRED THAT PERHAPS MY DRIVING WAS AT FAULT. ON 8/20, THE VW DEALER CALLED AND SAID THAT THEY HAD SPOKEN TO A VW FACTORY REP AND THAT THERE WAS A FAULTY TEMPERATURE CONTROL PROBLEM. ON TUESDAY, 8/25, THE VW DEALER CALLED AND TOLD US THE CAR WAS READY TO BE PICKED UP. I PICKED THE CAR UP THAT EVENING (8/25) AND THE REPAIR NOTICE STATED THAT THE SENSOR WAS REPLACED. WHEN DRIVING TO WORK ON WEDNESDAY, 8/26, I EXPERIENCED LURCHING, SEIZING AND NON-ACCELERATION OF THE TRANSMISSION APPROXIMATELY 4 TIMES. VW OF AMERICA HAS BEEN INCLUDED "IN THE LOOP" FROM THE BEGINNING (CASE # 90204213). ON THURSDAY, 8/27, THE CAR WAS TOWED TO A DIFFERENT VW DEALER, HOWEVER, WITH THE SAME BUSINESS NAME (DAVID MAUS). THIS IS THE THIRD TIME WITHIN A SPACE OF 3 WEEKS THAT THE CAR HAS BEEN INTO THE DEALERSHIP FOR THE SAME CIRCUMSTANCES (E.G., TRANSMISSION FAILURE). I AM FEARFUL OF DRIVING THE VEHICLE BECAUSE OF THE LURCHING, NON-ACCELERATION AND SEIZING OF THE TRANSMISSION. THE VEHICLE HAS BEEN TOWED TO THE VW DEALER BECAUSE OF THE UNSAFE DRIVING CONDITIONS I HAVE EXPERIENCED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281837August 26, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN SHIFTING INTO REVERSE AND TAKING FOOT OFF THE BRAKES, VEHICLE LAUNCHES BACKWARD. I HAVE TO WAIT A FEW SECONDS AFTER SHIFTING INTO REVERSE BEFORE TAKING FOOT OFF THE BRAKES TO AVOID LAUNCHING. NEVER EXPERIENCED THIS IN ANOTHER VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281847August 26, 2009
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. WHILE BACKING OUT OF THE DRIVEWAY. THERE WAS A LOUD POPPING SOUND OUTSIDE OF THE VEHICLE. THE DRIVER CONTINUED TO TRAVEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE TECHNICIAN STATED THE FAILURE WAS CONTRIBUTED TO THE FRONT PASSENGER COIL SPRING. THE VEHICLE WAS REPAIRED FOR THE FAILURE. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 17,643. BL UPDATED 9/17/09 *CN UPDATED 09/18/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281864August 26, 2009
POWER TRAIN, POWER TRAIN:DRIVELINE
SINCE I PURCHASED THE CAR IT HAS BEEN EXHIBITING ERRATIC BEHAVIOR. FOR EXAMPLE WHEN I PRESS ON THE GAS THERE IS A DELAY OF A SECOND OR TWO BEFORE THE TRANSMISSION ENGAGES AND PROVIDE POWER TO THE WHEELS. EVERYTIME I STOP AND THEN START AGAIN THERE IS A SUDDEN JERK. IT IS A SAFETY HAZARD WHEN MERGING ONTO HIGHWAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281878August 26, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2007 VOLKSWAGEN JETTA GLI WITH A 2.0T ENGINE AND A DIRECT SHIFT GEARBOX (DSG) TRANSMISSION. AT APPROXIMATELY 33,000 MILES (IN 12/2008), MY DSG TRANSMISSION FAILED WHILE DRIVING ON A MAIN 40MPH ROAD INTO MY JOB. I LOST POWER AT ABOUT 20MPH WHILE TURNING LEFT IN FRONT OF ONCOMING TRAFFIC BUT WAS LUCKILY ABLE TO COAST INTO MY WORKS SIDE ROADS TO PULL OVER. THE LOSS OF POWER WAS ACCOMPANIED BY THE FLASHING OF ALL TRANSMISSION GEAR LIGHTS (PRDNS), WHICH IS TYPICAL OF ALL DSG TRANSMISSION FAILURES FROM WHAT I HAVE READ. VW COMPLETELY REPLACED MY TRANSMISSION UNDER WARRANTY AND NEVER TOLD ME EXACTLY WHICH PART OF MY DSG ACTUALLY FAILED. THEY CLAIMED THAT THEY SIMPLY REMOVE THE ENTIRE TRANSMISSION AND SEND IT BACK TO VW. THERE IS A CURRENT RECALL FOR A SMALL NUMBER OF 08-09 DSG EQUIPPED CARS, WHICH WAS IMPLEMENTED BECAUSE A FAULTY TEMPERATURE SENSOR CAN CAUSE THE TRANSMISSION TO SHIFT TO NEUTRAL AND ALL POWER WOULD BE LOST, RESULTING IN A DANGEROUS SITUATION. THIS POWER LOSS IS WHAT I EXPERIENCED, AND ALTHOUGH MY PROBLEM WAS LIKELY UNRELATED TO THE CURRENT RECALL RATIONALE, WAS DANGEROUS TO ME NONETHELESS. I VISIT A VW ENTHUSIAST WEBSITE WHERE DSG FAILURES ON ALL MODEL YEARS ARE MORE COMMONPLACE THAN SHOULD BE ACCEPTED. IF THIS HIGH FAILURE TRANSMISSION RESULTS IN A DANGEROUS CONDITION, VW SHOULD REMEDY THE PROBLEM BY FIXING ALL DSG MODELS WITH UPDATED COMPONENTS FOR ALL KNOWN COMMONLY FAILING DSG COMPONENTS. AT THE VERY LEAST, VW SHOULD ALSO EXTEND DSG WARRANTIES TO 100,000 MILES TO COVER REPAIRS TO THIS COSTLY TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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