Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10279573August 6, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I BOUGHT A NEW 2009 VW JETTA TDI SPORTWAGEN WITH THE DSG TRANSMISSION AND AT 1000 MILES EXACTLY, THE TRANSMISSION WENT INTO NEUTRAL, ALL THE LIGHTS BLINKED ON THE MFI, AND THE CAR COASTED TO A STOP. I PUT IT IN PARK AND TURNED THE IGNITION OFF. I RESTARTED THE CAR AND WENT ON MY WAY. AT EXACTLY 1724 MILES, THIS HAPPENED AGAIN. I TOOK THE CAR INTO THE DEALER AT 2361 MILES AND THEY ARE REPORTING THAT THEY CAN FIND NOTHING WRONG WITH THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279598August 6, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT HIGHWAY SPEEDS THE AUTOMATIC TRANSMISSION IN MY 2009 VOLKSWAGEN JETTA TDI SLIPS INTO NEUTRAL WITH NO WARNING. THE TRANSMISSION REMAINS IN NEUTRAL UNTIL YOU LIFT YOUR FOOT OFF THE ACCELERATOR. ONLY THEN WILL IT GO BACK INTO GEAR. THE HAS OCCURRED 5 TIMES IN THE 2.5 MONTHS I'VE OWN THE CAR. I TOOK THE VEHICLE TO THE LOCAL VW DEALER TO EXPLAIN THE PROBLEM. THE VEHICLE IS THERE NOW, HOPEFULLY BEING REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279516August 5, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WE RECENTLY PURCHASED A 2009 VW JETTA TDI SPORTWAGEN WHICH RECENTLY LEFT MY WIFE STRANDED ALONG THE HIGHWAY. THE INCIDENT TOOK PLACE ON AUG. 3, 2009 AND THE VEHICLE HAS JUST OVER 4,500 MILES ON IT. MY WIFE WAS DRIVING AT A SPEED OF ABOUT 65 MPH ON I95 NORTH WHEN THE CAR LOST POWER, THE ENGINE WAS RUNNING AND IT SEEMED LIKE THE CAR JUST SLIPPED INTO NEUTRAL. MY WIFE PUT THE FLASHERS ON AND MADE IT TO THE SIDE OF THE ROAD ON A MAJOR INTERSTATE -- SCARY! SHE THEN PUT THE CAR IN PARK, LIGHTS WERE STILL FLASHING ON THE DASH, SO SHE THEN TURNED IT OFF. SHE RESTARTED THE CAR AND IT SEEMED FINE. SHE PULLED BACK OUT ONTO THE HIGHWAY AND ABOUT A HALF MILE DOWN THE ROAD IT HAPPENED AGAIN, SHE AGAIN COASTED TO THE SIDE OF THE ROAD AND CALLED VW. THEY CAME AND TOWED THE CAR TO THE DEALERSHIP. THE CAR IS CURRENTLY IN THE DEALERSHIP WAITING TO GET FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279310August 4, 2009
POWER TRAIN:MANUAL TRANSMISSION
2007 VW JETTA ,ODOMETER 26615, MANUAL TRANSMISSION. UNABLE TO PUT CAR INTO GEAR WHILE STOPPED OR DRIVING.. DEALERSHIP PULLED TRANSMISSION AND FOUND DEBRIS , WORN CLUTCH, HEAT MARKS ON FLY WHEEL {VERBAL REPORT ;FRONT FACE OF CLUTCH HAD COME APART). REPLACED CLUTCH,FLYWHEEL, PRESSURE PLATE, THROWOUT BEARING. VW PAID FOR 25% OF PARTS AND LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279366August 4, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MASS FLYWHEEL AND CLUTCH ASSEMBLY FAILURE. ANOTHER VOLKSWAGEN CLUTCH PROBLEM TO ADD TO THE LIST. WHY IS THE UNITED STATES NOT DOING ANYTHING ABOUT THIS LIKE OTHER COUNTRIES HAVE. ARE WE NOT THE MOST CARING COUNTRY IN THE WORLD, I MEAN LOOK HOW MUCH MONEY THIS GOVERNMENT DISHES OUT TO PEOPLE WHO DON'T DESERVE IT. (CAR MANUFACTURERS WHO CANT EVEN MAKE GOOD ON MANUFACTURER DEFECTS. OTHER COUNTRIES ISSUED VW TO FIX THE PROBLEMS. I EVEN READ A LETTER ON THIS WEBSITE THAT THE PROBLEM DID NOT FIND ITS WAY TO THE US BECAUSE IT WAS ONLY IN THE PASSAT. WELL THE JETTA'S, BEETLE'S, GLI'S AND THE GOLF'S ALL HAVE THE SAME TRANSMISSION THAT THEY ARE REFERRING TO IN THE LETTER. I MEAN THE GOVERNMENT IN CHARGE NOW WANTS US TO BE SUPPORTED BY THE GOVERNMENT SO WHY DOES THE GOVERNMENT NOT DO ANYTHING TO PROTECT US. THEY ARE TO MANY CASES LIKE MINE ALL OVER THIS SITE AND THE INTERNET FOR YA'LL NOT TO DO SOMETHING. TOOK THE CAR IN FOR SERVICE THEN WAS DROPPED WITH THE 3900.00 DOLLAR REPAIR BILL FOR THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279127August 3, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
HI I BOUGHTMY 06 TDI JETTA 2 YRS AGO IT HAD 39,800 MILES ON IT AND NOW I SEE WHY IT WAS TRADED IN AT 40,000 IT NEEDS A 560.00 SERVICE THAT I WAS NOT TOLD ABOUT. MY FAULT FOR NOT READING THE WHOLE MANUAL . I WAS TOLD BY DEALER THAT THE DSG WOULD NEED TO BE SERVICED AT 100,000 MILES AND IT WOULD BE GOOD. I BROUGHT THE CAR IN FOR CLATTERING NOISE SEVERAL TIMES AND WAS TOLD IT WAS NORMAL THE CAR HESITATED OFTEN AND SHIFTED POORLY BUT SINCE IT WAS AT THE DEALER I FIGURED IT WAS NORMAL. THE CLATTER GOT WORSE AND BY THIS TIME IT WAS ABOUT DUE FOR ITS 100000 MILE SERVICE BUT BEFORE I COULD GET IT IN ONE DAY DRIVING HOME FROM WORK IT SOULDED LIKE A BUCKET OR BOLTS FEEL OUT FROM MY CAR THE CLATTER BECAME SEVERE AND SOON AFTER THE CAR LEFT ME SIT ON THE SIDE OF THE HIGHWAY.I DESCRIBE THE PROBLEM AND CLATTER NOISE TO THE DEALER AND ALL OF A SUDDEN THEY KNEW THE PROBLEM EXACTLY. THEY TELL ME ITS PROBABLY THE CLUTCHES AND IT CAN'T BE REBUILT AND THEN THE SERVICE MANAGER AT YOUNG VW LAUGHING A LITTLE TELLS ME THAT I MISSED TWO SERVICES ON THE TRANNY WHEN I BOUGHT THE CAR WITH 39800 AND THEN THE CAR WAS BROUGHT IN SEVERAL TIMES AND NO ONE EVER TOLD ME THEIR MIGHT BE A PROBLEM UNTIL NOW THE CAR SITS AND I NEED 5000.00 DOLLARS TO FIX IT. THIS TRANSMISSION IS A PIECE OF '!@#$%'. I DON'T KNOW HOW MANY TIMES I ALMOST GOT SIDE SWIPED TRYING TO PULL OUT INTO TRAFFIC QUICKLY FROM A DEAD STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279236August 3, 2009
AIR BAGS:SIDE/WINDOW
2002 VW SEDAN WA BROAD SIDED BY A MOTORCYCLE. IT HIT THE RIGHT FRONT DOOR AND BUCKLED THE CENTER POST AND BENT THE ROOF AND THE DASH WAS PUSHED IN. THE VW HAS FRONT AND SIDE AIRBAGS. NONE OF THE AIR BAGS DEPLOYED. MY SON WAS COVERED WITH GLASS AND THE RIGHT HAND MIRROR JUST MISSED HIM. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10279278August 3, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
ENTERING TRAFFIC IN 2009 VOLKSWAGEN TDI SPORTWAGON. AS I APPLIED THE THROTTLE, THE CAR WENT INTO A FALSE NEUTRAL, AND LOST POWER. THE ENGINE STILL REVVED, BUT NOTHING GOT THROUGH THE TRANSMISSION. ALL THE GEAR INDICATOR LIGHTS (P-N-R-D-S) ON THE DASH FLASHED. I TURNED THE CAR OFF, AND RESTARTED IT, (IN THE INTERSECTION) AND IT WORKED FINE. THE HAPPENED THREE TIMES WHILE DRIVING FROM SEATTLE TO SAN JOSE ON 29 JULY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279051August 1, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
1. DRIVING AT HIGHWAY SPEEDS IN 6TH GEAR, FLAT ROAD, IN CRUISE CONTROL. NO ERRATIC DRIVING OR FAST ACCELERATION. 2. THE AUTOMATIC TRANSMISSION FAILS BY FALSELY SHIFTING INTO NEUTRAL WHEN THE TRANSMISSION SHIFTER IS IN DRIVE. THE PRNDS GEAR INDICATOR ON THE DASH BEGAN FLASHING WHEN THIS HAPPENED. THIS HAS OCCURRED 5 TIMES SINCE I BOUGHT THE CAR ON JULY 15, 2009. THE CAR LOST ALL POWER TO THE FRONT (DRIVE) WHEELS AND HAD TO BE STOPPED ON THE SIDE OF THE HIGHWAY, THEN RESTARTED FOR THE CAR TO RETURN TO NORMAL OPERATION. 3. THE CAR HAS BEEN SUBMITTED TO THE VW DEALER'S SERVICE DEPT. NO PARTS HAVE BEEN REPLACED OR REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278876July 31, 2009
AIR BAGS
TL*THE CONTACT OWNS A 2006 VOLKSWAGEN JETTA. THE CONTACT STATED THAT BOTH OF THE AIR BAG LIGHTS ILLUMINATED ON THE DASHBOARD AND THE MIDDLE CONSOLE. THE DEALER STATED THAT THE PASSENGER OCCUPANCY MODULE PRODUCED A FAULTY CODE, WHICH INDICATED THAT THE SEAT, SENSOR PAD, AND MODULE NEEDED TO BE REMOVED. THROUGH RESEARCH, THE CONTACT DISCOVERED THAT NUMEROUS OTHER CONSUMERS WERE EXPERIENCING THE SAME FAILURE. HE BELIEVES THAT THIS IS A MANUFACTURER DEFECT THAT SHOULD BE RECALLED. THE AIR BAGS WOULD NOT DEPLOY IN THE EVENT OF A CRASH. THE FAILURE MILEAGE WAS 74,000 AND CURRENT MILEAGE WAS 75,000. UPDATED 08/28/09. *LJ THE DEALER TOLD THE CONSUMER THERE WAS A LOW VOLTAGE SIGNAL SENT FROM THE BATTERY THAT CAUSED A MALFUNCTION IN THE PASSENGER AIR BAG MODULE. UPDATED 08/31/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278989July 31, 2009
AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW, ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
THE AIRBAG LIGHT HAS COME ON 4 TIMES IN MY 2005 NEW JETTA 2.5 THE SEAT BELT SENSORS IN FRONT HAVE BEEN REPLACED ONCE AT DEALERSHIP, THIS STARTED WHEN THE CAR HAD ONLY 22000 MILES AND KEPT COMING ON AROUND EVERY 10000 MILES, THEY HAD TO ALSO REPLACE THE AIRBAG(S) NOT SURE WHICH ONES WERE REPLACED, THE SEATBEALTS DON'T WIND BACK UP PROPERLY SOMETIMES AS WELL. AT AROUND 25000 MILES THE BRAKES HAD TO BE REPLACED, WE HEARD A CLICKING ONE DAY IN THE REAR WHEEL WELL, WE TOOK IT TO THE DEALERSHIP THEY HAD REPLACED THE BRAKES, ROTORS ETC. I HAVE DOCUMENTATION OF THESE REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278814July 30, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WAS DRIVING MY 2009 JETTA TDI WAGON DOWN THE HIGHWAY AT APPROXIMATELY 90KM/H. ALL POWER WAS LOST, THE CAR WAS IN "NEUTRAL." RPMS DROPPED TO ABOUT 1000. THE GEAR SHIFT INDICATOR WAS FLASHING "PRND." I HAD TO PUSH THE CAR OFF THE HIGHWAY, I WAITED 10 MINUTES, RE-STARTED THE CAR AND DROVE IT TO THE CLOSEST VW DEALER. THEY SAID IT WAS A FAULTY TEMPERATURE SENSOR, AND THAT NONE WERE AVAILABLE IN NORTH AMERICA. I WAS TOLD TO CONTINUE DRIVING THE VEHICLE AND JUST TO PULL OVER EVERY TIME THE CAR BEHAVED LIKE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278625July 29, 2009
EXTERIOR LIGHTING
HEAD LIGHTS ARE ON, BUT THE REST OF THE LIGHTS ARE NOT. ALREADY WENT DOWN THE ROAD (4) TIMES WITH OUT MY LIGHTS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278626July 29, 2009
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE BEGAN TO REV EXCESSIVELY HIGH. THERE WAS NO RESPONSE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE ALSO NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE FINALLY RESUMED NORMAL OPERATION AFTER THE ACCELERATOR PEDAL WAS DEPRESSED SEVERAL TIMES. IN ADDITION, THE VEHICLE EXHIBITED UNINTENDED ACCELERATION. THE FAILURES OCCURRED SPONTANEOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURES. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON THREE SEPARATE OCCASIONS FOR IDENTICAL FAILURES, BUT THERE WERE NO RESOLUTIONS. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 2,500 AND CURRENT MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278643July 29, 2009
AIR BAGS
AIR BAG DEFAULT- TO MANY TIMES SINCE I PURCHASED MY VEHICLE BACK IN SEPTEMBER OF 2006. I HAVE TAKEN MY CAR IN 6 TIMES ON 11/06, 1/07, 9/08, 10/08, 12/08 AND 7/09. 5 TIMES TO VW OF HAYWARD AND 1 TIME TO MODESTO VW. I FEEL MY LIFE IS ALWAYS AT RISK NOT KNOWING IF MY AIRBAGS WILL WORK IF I AM IN A CAR ACCIDENT.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278734July 29, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2009 JETTA TDI SPORTWAGON WITH ONLY 90 TOTAL MILES ON THE ODO, 3 DAYS OFF THE SHOWROOM FLOOR JUMPED OUR OF GEAR INTO NEUTRAL ON THE FREEWAY TRAVELING AT 65 MPH. THE CAR IS IN THE SHOW (DGS TRANSMISSION). CAR HAD TO BE TOWED TO THE DEALER FOR REPAIR. WAITING ON PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278518July 28, 2009
AIR BAGS:SIDE/WINDOW, AIR BAGS, EQUIPMENT:MECHANICAL
I HAVE A 2002 VOLKSWAGEN JETTA THIS MORNING WHILE DRIVING MY CAR TO WORK IN HOUSTON TEXAS ON INTERSTATE 59 SOUTH MY DRIVERSIDE WINDOW AIRBAG DEPLOYED AS WELL AS THE SEAT AIRBAG. AFTER GETTING TO THE SIDE OF THE ROAD MY CAR CRANKED BACK UP AND I GOT OUT TO INSPECT IF THERE WAS ANY DAMAGES. I FOUND NO DAMAGES ON THE CAR AND THE AIR BAG DEPLOYED FOR NO REASON. I AM LUCKY I DID NOT SWERVE OR THERE WOULD HAVE BEEN A HUGE WRECK. I BELIEVE THERE SHOULD BE A RECALL ON ALL OF THESE 2002 JETTA SINCE THERE HAVE BEEN SO MANY OCCURRENCES OF THIS HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278538July 28, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:ELECTRICAL
THE CAR BEGAN TO HAVE JERKY SHIFTS AND THEN BEGAN LURCHING AT SLOW SPEEDS IN FIRST. IN CERTAIN CASES THE GEAR WOULD GRAB AND THEN LET GO ALLOWING THE CAR TO SUDDENLY ROLL BACKWARDS ON HILLS. THE MECHATRONICS UNIT WAS REPLACED AFTER 35000 MILES AND THEN THE SECOND UNIT LASTED FOR 1300 MILES. I AM NOW WAITING FOR MY SECOND REPLACEMENT UNIT. NOTE THIS IS A JETTA GLI WITH 2.0T AND 6 SPEED DSG TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278484July 27, 2009
VEHICLE SPEED CONTROL
I AM SUBMITTING A COMPLAINT REGARDING MY 2008 VOLKSWAGEN JETTA, WOLFSBURG EDITION.WE PURCHASED THIS CAR 8-08 FROM A VW DEALER, IT WAS BRAND NEW. WITHIN SEVERAL MONTHS OF OWNING THE CAR, WHEN ATTEMPTING TO ACCELERATE WHEN IN DRIVE, THE CAR WOULD LUNGE FORWARD. THE CONDITION KEPT GETTING WORSE AND BEGAN ALSO LUNGING FORWARD WHEN IDLING. I TOOK IT TO THE SERVICE DEPT. OF THE VW DEALERSHIP WHERE I PURCHASED THE CAR. THEY SAID IT HAD TO DO WITH THE COMPUTER MEMORY IN MY CAR AND IT WAS MEMORIZING HOW I DRIVE AND IF I SWITCHED OVER TO ANOTHER DRIVER IT WOULD BE CONFUSED AND LUNGE. THIS IS WRITTEN ON MY RECEIPT FOR THE WORK: "ADVISE CUSTOMER TO ONLY DRIVE THE VEHICLE. IT IS ACTING AS IF TWO PEOPLE ARE DRIVING AND THE ADAPTIVE LEARNING IS CONFUSED. NO CODES STORED." MY CAR IS CONFUSED, THEREFORE THERE CAN ONLY BE ONE DRIVER???? SOUNDED SILLY TO ME, BUT I NEEDED MY CAR AND I ACCEPTED THAT EXPLANATION AND LEFT. THE CONDITION ONLY WORSENED. THE LUNGE OR SURGING FORWARD BECAME SO NOTICEABLE THAT IT WAS EMBARRASSING. MY HUSBAND SAID HE ALSO NOTICED IT LUNGING OR SURGING IN THE REVERSE GEAR AS WELL AS FORWARD AND IDLE. I RETURNED IT TO THE SERVICE DEPARTMENT AT THE VW DEALERSHIP JULY 13, 2009. THEY HAVE DETERMINED THAT IT IS A FAULTY MECHATRONICS UNIT. THEY CANNOT EVEN GET THE PART UNTIL THE FIRST WEEK IN AUGUST. THEY TOLD ME THAT PROBLEMS WITH THE MECHATRONICS UNIT ARE RARE. HOWEVER, I DID MY OWN RESEARCH AND FOUND THAT THERE ARE MANY PEOPLE WHO HAVE VW JETTAS WITH THE SAME PROBLEM. AND, THIS PART IS A BIT WEIRD...MANY OF THEM HAD TO WAIT WEEKS FOR THE PART. ONE PERSON REPORTED THAT THE "SURGING FORWARD" WAS SO BAD THAT HE HIT ANOTHER CAR. I AM REPORTING THIS BECAUSE THIS CONDITION COULD BE POTENTIALLY DANGEROUS.IT IS EXTREMELY FRUSTRATING TO OWN A NEW CAR THAT HAS SOMETHING SO MAJOR WRONG WITH IT. AND IT WAS VERY UPSETTING TO FIND SO MANY OTHERS (ONLINE FORUMS) WITH THE SAME PROBLEMS. THANK YOU FOR YOUR HELP AND CONSIDERATION OF THIS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278498July 27, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2008 VOLKSWAGEN JETTA WOLFSBURG W/ DSG TRANSMISSION, 22K MILES. AFTER WARMING UP, THERE IS SIGNIFICANT LURCHING AND STUTTERING FROM A STOP WHEN IN D(RIVE), S(PORT) OR "MANUAL" MODE. WHEN IN D & S, THERE IS OFTEN TIMES A HARSH DOWNSHIFT INTO 3RD OR 2ND GEAR. ENGINE ALMOST DIES WHEN COMING TO A STOP ON OCCASION, THEN LURCHES FORWARD. IN REVERSE, THERE IS ALMOST NO RESPONSE TO PRESSING THE ACCELERATOR FOR A SPLIT SECOND, THEN THE CAR LUNGES BACKWARDS VERY NEARLY CAUSING A CRASH ON MULTIPLE OCCASIONS. PROBLEM HAS BEEN OCCURRING FOR APPROX 6 MONTHS. I ORIGINALLY THOUGHT IT MAY NEED A REGULAR SERVICING TO FIX, BUT THE RECOMMENDED INTERVAL ISN'T UNTIL 40K MILES. CURRENTLY WAITING ON APPT AT DEALER TO HAVE IT LOOKED AT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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