Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10630244September 2, 2014
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RADIO WILL NOT WORK. DOES NOT POWER ON. ALL FUSES ARE GOOD. THIS IS A COMMON PROBLEM. THIS WEB SITE FOLLOWS THE PROBLEMS OF MULTIPLE PEOPLE HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583?ACTIONMESSAGES=YOUR+ANSWER+HAS+BEEN+POSTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630236September 2, 2014
ENGINE, SERVICE BRAKES
DRIVING ON 2ND LANE OF FREEWAY. SUDDEN LOSS OF POWER - ALL WARNING LIGHTS COME ON DASHBOARD ACCOMPANIED BY BELLS AND DINGS. PULLED OVER TO SIDE OF ROAD - FORTUNATELY TRAFFIC NOT HEAVY. ENGINE WAS STILL RUNNING HOWEVER NO FORWARD MOVEMENT WHEN PUSHING ACCELERATOR PEDAL - ENGINE JUST REVVED. TURNED CAR OFF THEN RESTARTED. WARNING LIGHTS STILL FLASHED BUT WAS ABLE TO PUT CAR INTO DRIVE AND START ROLLING - VEHICLE WAS IN "LIMP" MODE HOWEVER AND WOULD NOT GO OVER 10 MPH. VEHICLE WAS TOWED TO DEALERSHIP WHERE IT WAS DIAGNOSED AND THE ECU RESET. DEALERSHIP UNABLE TO RECREATE PROBLEM. ON 8/16/14 THE SAME THING HAPPENED AS I WAS PULLING OUT OF MY DRIVEWAY. THE VEHICLE WAS AGAIN TOWED TO DEALERSHIP WHERE IT WAS DIAGNOSED WITH A FAULTY ABS CONTROL UNIT FOR AN ESTIMATED 2500.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630241September 2, 2014
ELECTRICAL SYSTEM
WITHOUT NOTICE FACTORY RADIO WITH HANDS FREE/ BLUETOOTH FAILS TO COME ON. WHICH CAUSES A POTENTIAL HAZARD. CAN ALSO CAUSE BATTERY TO DRAIN, PUTTING MORE STRAIN ON ALTERNATOR, CAUSING IT TO FAIL. DEALER WANTS A DIAGNOSTIC CHARGE, WHICH FINDS THAT RADIO HAS FAILED. NEEDS TO HAVE RADIO REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629910September 1, 2014
ENGINE, FUEL/PROPULSION SYSTEM
DRIVING AROUND CITY STREET. JETTA BEGAN TO LOSE POWER AND THE GLOW BULB INDICATOR BEGAN FLASHING. AFTER TURNING OFF AND RESTARTING THE CAR I DROVE FOR ANOTHER TWO BLOCKS THEN THE GLOW BULB INDICATOR CAME ON AGAIN PAIRED THIS TIME WITH THE RED BATTERY INDICATOR. AFTER THAT THE CAR ROLLED TO A STOP AND WOULD NOT TURN BACK OVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629605August 30, 2014
ELECTRICAL SYSTEM
THE RADIO UNIT STOPPED WORKING AFTER 4YRS OF USE, THE SAFETY CONCERN IS THE LOST OF BLUETOOTH AND THE ABILITY TO CONDUCT HANDS FREE CELLPHONE CALLS / OPERATIONS THE BROKEN RADIO DRAINS THE BATTERY CAUSING FAMILY TO BE STRANDED AT NIGHT UNTIL THE TOW TRUCK TO ARRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629618August 30, 2014
ELECTRICAL SYSTEM
AUGUST 30, 2014 THIS 2013 VW JETTA 2.5SE HAS HAD AN INTERMITTENT PROBLEM WITH TURNING THE CAR OFF AND REMOVING THE KEY FROM THE IGNITION SINCE ABOUT 10,000 MILES. TODAY IT WENT FROM AN INFREQUENT PROBLEM THAT WAS HARD TO DUPLICATE TO A FULL-BLOWN PROBLEM. IT WILL NO LONGER WORK AT ALL AND IS NOW NON-FUNCTIONAL. IT IS NOT THE STEERING WHEEL LOCKING MECHANISM THAT CAUSES THIS. PRIOR TO TODAY, THE KEY WOULD RANDOMLY NOT TURN TO SHUT OFF THE CAR OR TURN TO START. A SLIGHT PUSH IN AND JIGGLE OF THE KEY WOULD SOLVE THE ISSUE. I ONLY HAVE A HOUSE KEY AND A SMALL VW KEY FOB, NOTHING HEAVY HANGING ON IT THAT WOULD HAVE CAUSED ANY DAMAGE OR WEAR TO THE CYLINDER. TODAY, THE CAR WOULD NOT SHUT OFF AT ALL. TWISTING, PULLING, PUSHING, AND ANY JIGGLING WOULD NOT TURN THE IGNITION INTO THE OFF POSITION FOR ENGINE SHUT OFF AND KEY REMOVAL. FORTUNATELY, MY VEHICLE IS A MANUAL SHIFT AND I WAS ABLE TO SHUT THE ENGINE OFF BY DUMPING THE CLUTCH. THE ELECTRICAL SYSTEM WAS STILL ON DUE TO THE KEY BEING IN THE ON-POSITION. I HAD TO REMOVE THE BATTERY CABLE FROM THE TERMINAL TO SHUT THE ELECTRICAL SYSTEM OFF AND NOT DRAIN THE BATTERY. MULTIPLE TRIES BY VARIOUS PEOPLE WILL NOT RESOLVE THE ISSUE. THE DEALERSHIPS ARE ALL CLOSED NOW, UNTIL AFTER LABOR DAY, AND WE CANNOT GET THE CAR SERVICED UNTIL AFTER THAT. I WILL BE MAKING AN APPOINTMENT FOR A WARRANTY REPAIR BUT BEING IGNITION CYLINDER ISSUE, I FELT IT SHOULD BE REPORTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629624August 30, 2014
WHEELS, POWER TRAIN, ELECTRICAL SYSTEM
UPON RESEARCH ON BLOGS AND REVIEWS THE 2006 JETTA HAS SEVERAL OF THE SAME ISSUES. CAR HAS 54K MILES AND CV BOOTS ARE CRACKED AND NEEDING REPLACEMENTS. THE HEADLINER DROPPED WHILE DRIVING IMPAIRING VISIBILITY OF ROAD WAYS AND HINDERS VIEW OUT BACK WINDOWS. DRIVERS SIDE WIRING HARNESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629267August 29, 2014
FUEL/PROPULSION SYSTEM, ENGINE
WITH NO PRIOR INDICATION, THE ENGINE GLOW PLUG LIGHT BEGAN FLASHING WHILE DRIVING ON THE HIGHWAY. WITHIN FEW MINUTES, THE ENGINE LIGHT CAME ON AND CAR STARTED TO LOOSE POWER. ENGINE NOISE PITCH CHANGED, AND WAS ABLE TO PULL THE CAR OF THE MAIN FREEWAY AND BARELY MADE IT TO THE DEALERSHIP. AS SOON AS WE MADE IT TO THE DEALER PARKING LOT, THE ENGINE CUT OFF. DIAGNOSTIC OF THE CAR SHOWED THAT THE CAR SUFFERED A CATASTROPHIC HPFP FAILURE WHICH CAUSED DEBRIS CONTAMINATION THROUGHOUT THE ENTIRE FUEL SYSTEM. 4 DAYS LATER, THE ENGINE HAD ITS HPFP, FUEL LINES, INJECTORS, AND AUXILIARY PUMP REPLACED. FUEL TANK WAS FLUSHED AND CLEANED OUT FROM DEBRIS. COST UNDER WARRANTY WAS $5500. THE DEALER SAID THAT THEY'VE HAD 50 CARS EXHIBITING SIMILAR CONDITIONS. CAUSE OF THE FAILURE IS UNDER INVESTIGATION BY VW. AS OWNERS, WE HAVE NO CLUES WHAT TO DO OR WHEN THIS WILL RE-OCCUR AGAIN WHICH DOES NOT GIVE ME ANT SENSE OF CONFIDENCE. I ALWAYS FILL AT THE SAME CHEVRON STATION SO IT IS NOT THE QUALITY OF THE DIESEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629340August 29, 2014
FUEL/PROPULSION SYSTEM
I TRIED STARTING MY CAR AND THE ENGINE WOULD NOT TURN OVER, AS IF IT WAS NOT GETTING ANY FUEL. AFTER NUMEROUS ATTEMPTS I HAD MY CAR TOWED TO COMMONWEALTH VOLKSWAGEN IN SANTA ANA , CA. THEY DIAGNOSED THE PROBLEM AS A FAILED HIGH PRESSURE FUEL PUMP WHICH SENT SLIVERS OF METAL THROUGHOUT THE FUEL SYSTEM. THE ENTIRE FUEL SYSTEM,(HOSES PIPES INJECTION UNITS FUEL PUMPS, FILTERS, ETC.) WAS REPLACED. VOLKSWAGEN PAID FOR THE ENTIRE REPAIRS. I WAS TOLD BY THE VOLKSWAGEN SERVICE REPRESENTATIVE THAT THEY HAD SEEN THIS ISSUE BEFORE AND THAT IT WAS NOT UNCOMMON IN 2009 & 2010 JETTA TDI AND OTHER TDI MODELS. THEY ASKED IF GASOLINE HAD EVER BEEN USED AND I INDICATED THAT I HAVE ONLY USED DIESEL FUEL AND THAT VOLKSWAGEN HAD RETROFITTED THE FUEL NOZZLE RECEPTACLE TO ONLY ACCEPT DIESEL FUEL NOZZLES. IT CONCERNS ME THAT VOLKSWAGEN KNOWS ABOUT THIS PROBLEM, THAT THEY REPAIR THE VEHICLE AT THEIR EXPENSE, NO QUESTIONS ASKED, AND IT HAS BEEN REPORTED HUNDREDS OF TIME BY VOLKSWAGEN OWNERS ON A VARIETY OF INTERNET WEBSITES, YET VOLKSWAGEN IS NOT RECALLING THE VEHICLES TO PROACTIVELY FIX THE PROBLEM. THEY FIX THE PROBLEM ONE AT A TIME AS IT OCCURS. THEY WAIT UNTIL THE SYSTEM FAILS AND THE CONSUMER IS PUT IN JEOPARDY OF BEING IN A MAJOR, LIFE THREATENING ACCIDENT OR STRANDED IN A REMOTE AREA. THIS PROBLEM HAS ALSO OCCURRED WITH MY 2010 VOLKSWAGEN JETTA TDI IN AUGUST 2014, AT NIGHT, 50 MILES FROM THE NEAREST VOLKSWAGEN SERVICE CENTER. I REPORTED THIS INCIDENT TO NHTSA AS WELL. VOLKSWAGEN NEEDS TO TAKE OWNERSHIP OF THIS PROBLEM BY RECALLING ALL THE TDI VEHICLES BEFORE PEOPLE ARE KILLED ON THE HIGHWAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629006August 28, 2014
ELECTRICAL SYSTEM
I WAS DRIVING HOME FROM WORK AND THE RADIO WENT OFF, BLACK SCREEN. HAS NOT CAME BACK ON, FUSE IS GOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629116August 28, 2014
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
GOING DOWN THE INTERSTATE AT 70MPH BESIDE A SEMI, THE CAR SLIGHTLY (NOT ENOUGH TO TAKE ME OUT OF MY LANE) PULLS TO THE SIDE & DING! DING! DING! 'ABS' & 'ESP' LIGHTS COME ON & THE EMERGENCY 'BRAKE' LIGHT ON THE DASH STARTS FLASHING. NO ADDITIONAL SYMPTOMS THAT I NOTICED ON THE NEXT 15MILES TO WORK, JUST THE DASH LIGHTS. UPON ARRIVING AT WORK I PARK & SHUT THE CAR OFF. RESTART IT. AND EVERYTHING APPEARS AS THOU IT WAS AN ABERRATION. NO LIGHTS. NO DINGING. FROM A CAR THAT GOES NUTS WHEN YOU'RE SIMPLY JUST LOW ON WIPER-FLUID, IT COULD BE SOMETHING MAJOR LIKE AN ABS MODULE OR 'SPEED SENSOR' (FROM WHAT 100S OF OTHER OWNERS SAY ONLINE) OR SOMETHING 'MINOR' LIKE A CORRODED FUSE. NEEDLESS TO SAY, WHILE I'M WINCING AT THE POTENTIAL REPAIR COSTS, I'M IN FEAR OF & DREADING MY DRIVE HOME THIS EVENING. I'M GLAD NO ONE WAS HURT THIS TIME BUT AS WE ALL KNOW, THE ODDS ARE SOMEONE IS GOING TO GET HURT. WHATEVER IS CAUSING THIS PROBLEM FOR NUMEROUS VW OWNERS IS A SAFETY ISSUE. IF ABS & TRACTION CONTROL ARE MANDATORY FEATURES ON A CAR VIA THE NHTSA, IT STANDS TO REASON THAT RAMPANT PROBLEMS SUCH AS VW JETTA OWNERS ARE EXPERIENCING IS A MANUFACTURER'S QUALITY ISSUE. IT'S NOT NORMAL WEAR & TEAR. I ACTUALLY TRUST THE NHTSA TO DO THE RIGHT THINGS HERE; FIND OUT WHAT THE PROBLEM IS & MAKE VW FIX IT. THE ONLY OTHER OPTION THE NHTSA HAS IS TO IGNORE A BLATANT PROBLEM WITH THE ABS & TRACTION STABILITY CONTROLS OF A MASS PRODUCTION FAMILY SEDAN/VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629173August 28, 2014
FUEL/PROPULSION SYSTEM
33,600 MILES WITH NO PROBLEMS AT ALL ON VW TDI SPORTWAGEN. LOS ANGELES TO LAKE HAVASU, AZ FRIDAY, AFTERNOON JULY 11, 2014, 300 MILES IN 110 DEGREE WEATHER. PARKED FOR 2 HOURS, DROVE TO MARKET. GLOW PLUG LIGHT CAME ON, ENGINE STUMBLED, DIED, NO RESTART. WALKED TO 2ND HOME. NEXT DAY - NO START, CALLED VW, TOWED 150 MILES TO LAS VEGAS, RENTED CAR IN AZ FOR WEEKEND AND DRIVE BACK TO LA. LV VW DEALER SAYS "OUT OF FUEL". REPLY "IMPOSSIBLE, ONLY DROVE 300 MILES". ON MONDAY, DEALER CALLS TO SAY IT MAY TAKE A WEEK, IT IS THE FUEL PUMP AND HE IS WORKING ON GETTING COVERAGE FOR WORK FROM VW. REPLY "STILL UNDER WARRANTY, WHY WOULDN'T VW COVER". NO ANSWER. ON WEDNESDAY CALLS TO SAY HAVE TO ORDER PARTS, METAL PARTICLES IN THE FUEL SYSTEM, MAY BE LONGER.(FINAL COUNT 11 DAYS FROM FAILURE TO REPAIR). WITH ADDITIONAL DAYS ON RENTAL, OUT OF STATE DROP OF FEE, HOTEL ROOM, ETC. ABOUT $800 IN OUTLAY (NOT COUNTING TIME TO TRAVEL TO LAS VEGAS TO PICK UP CAR AND BACK TO LA). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628967August 27, 2014
ENGINE, STEERING, SERVICE BRAKES
WHEN I APPROACHED A RED LIGHT I PUSHED THE CLUTCH IN AND STARTED TO SLOW DOWN. I WAS IN THE TURN LANE AND THERE WAS AN OPENING AS I STARTED MOVING FEET FROM CLUTCH TO FUEL PEDAL. THE CAR LURCH AND CAME TO A STOP. THE CAR HAD DIED WHILE I WAS SLOWING DOWN TO GET IN THE TURN LANE. I HAVE CALLED THE VW DEALER AND THEY HAVE NO IDEA ON WHY THE CAR DID AND IS STILL DOING THIS. I DON'T FEEL IT IS SAFE FOR ME OR FOR MY FAMILY, I AM A FIREFIGHTER AND I REALLY TRULY BELIEVE THAT THE CAR IS GOING CAUSE AN ACCIDENT OR KILL US. THE CAR HAS SHUT OFF ON ITS OWN OVER TWENTY TIMES IN THE LAST FEW MONTHS. IT DOESN'T HAPPEN EVERY TIME THAT THE CLUTCH IS DEPRESSED, SOME DAYS IT DOESN'T DO IT AT ALL. OTHER DAYS IT IS EVERY TIME OR EVERY OTHER STOP. WHEN TRAVELING AT HIGHWAYS SPEEDS THE JETTA LURCHES LIKE IT IS OUT OF FUEL EVEN THOU IT HAS A FULL TANK. ALL OF THE CARS MAINTANCE IS UP TO DATE PER THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628625August 27, 2014
ELECTRICAL SYSTEM
MY THREE YEAR OLD, BOUGHT BRAND NEW FROM THE DEALERSHIP JETTA, AND AFTER PARKING OVERNIGHT I GOT IN MY CAR TO DRIVE TO WORK AND MY HANDSFREE BLUETOOTH, SATELLITE, RADIO UNIT WOULD NOT TURN ON. THIS IS A MAJOR CONCERN AND DRIVING HAZARD CONSIDERING I AM ON CALL 24 HOURS A DAY AND RECEIVE CALLS IN MY VEHICLE WHICH IS THE REASON WHY I BOUGHT THIS VEHICLE WITH THE INTEGRATED BLUETOOTH. AFTER CHECKING ALL THE FUSES I DID SOME ONLINE RESEARCH AND FOUND THAT THIS IS A RECURRING PROBLEM WITH THIS VEHICLE AND THERE WAS A CLASS ACTION LAWSUIT ALREADY STARTED DUE TO THE INORDINATE AMOUNT OF CLAIMS BEING FILED. I THEN BROUGHT THE VEHICLE TO THE DEALERSHIP WHERE THEY TOLD ME THAT THERE WAS A SHORT IN THE UNIT AND IT WOULD HAVE TO BE REPLACED. I THEN CONTACTED VOLKSWAGEN OF AMERICA WHERE THEY ACKNOWLEDGED THEY THERE WAS A KNOW SHORT IN THOSE UNITS BUT DUE TO THE MILES ON MY VEHICLE NOTHING COULD BE DONE. THE UNIT IS 3 YEARS OLD AND WITH THE KNOWN ELECTRICAL DEFECTS, POTENTIAL FIRE HAZARDS THE VEHICLE NEEDS TO BE INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628734August 27, 2014
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, DIESEL
TRAVELING SOUTH ON HWY 101, 55 MILES NORTH OF SAN LOUIS OBISPO, CA AT AN APPROXIMATE SPEED OF 65 MPH,THE ENGINE LOST POWER, AND THE VEHICLE CAME TO A STOP. THE ENGINE COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO PERRY VOLKSWAGEN IN SAN LOUIS OBISPO, CA. THE VEHICLE WAS DIAGNOSED AS A FAILURE OF THE HIGH PRESSURE FUEL PUMP SENDING SLIVERS OF METAL THROUGHOUT THE FUEL SYSTEM. THE SERVICE REPRESENTATIVE STATED THAT THIS WAS NOT AN UNCOMMON ISSUE WITH THE TURBO DIESEL MODEL AND THAT THEY CURRENTLY HAVE TWO VEHICLES IN THEIR SHOP WITH THE SAME ISSUE. WE HAVE ALWAYS FUELED THE VEHICLE WITH LOWER SULFUR DIESEL FUEL IN CALIFORNIA AND HAVE NEVER FUELED THE VEHICLE WITH GASOLINE. VW PREVIOUSLY HAD A RECALL TO INSTALL A "DEVICE" TO PREVENT FUELING WITH GAS NOZZLES FROM THE SERVICE STATION PUMPS. THE SERVICE REPRESENTATIVE INDICATED THAT VW KNOWS OF THE PROBLEM AND WILL FIX THE VEHICLE AT NO CHARGE. WE ALSO HAVE A 2009 VW JETTA TDI THAT EXPERIENCED THE SAME PROBLEM IN JUNE 2014, WHICH WAS REPAIRED AT COMMONWEALTH VW IN SANTA ANA, CA. I AM REPORTING THAT INCIDENT IN A SEPARATE REPORT. IT IS MY POSITION THAT VW SHOULD BE RECALLING ALL OF THESE VEHICLES TO FIX THE PROBLEM BEFORE IT HAPPENS RATHER THAN FIXING ONE AT A TIME AFTER IT HAPPENS; EXPOSING CONSUMERS TO POTENTIAL FATAL ACCIDENTS ON HIGHWAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628324August 26, 2014
ENGINE, VEHICLE SPEED CONTROL, FUEL SYSTEM, DIESEL
SHORTLY AFTER PURCHASING THE VEHICLE NEW WE EXPERIENCED ISSUES WITH THE VEHICLE STUTTERING WHEN DRIVING AND AT TIMES SHUTTING OFF COMPLETELY AS IF IT STALLED (THE VEHICLE IS AN AUTOMATIC WITH THE DSG TRANSMISSION). WE TOOK THE VEHICLE TO THE VW DEALERSHIP UNDER WARRANTY BUT THE TECH COULD NOT REPLICATE THE PROBLEM AND SENT US ON OUR WAY AND TOLD US TO COMEBACK IF IT KEPT OCCURRING. THE PROBLEM PERSISTED AND WE TOOK THE VEHICLE TO THE SERVICE DEPARTMENT AGAIN AND THEY SAID THE PROBLEM COULD NOT BE FOUND AND ONCE AGAIN SENT US AWAY AND TOLD US TO COME BACK IF THE PROBLEM KEPT OCCURRING. THE VEHICLE IS NOW STUTTERING AND STALLING MUCH MORE OFTEN AND THE WARRANTY HAS RUN OUT. I CALLED THE VW HQ THEY TOLD ME TO TAKE THE VEHICLE IN AND HAVE THE TECH LOOK AT IT WHICH HAS COST ME $112 IN WHICH THEY ONCE AGAIN FOUND NOTHING AND RECOMMENDED I LET THE CAR WARM UP PRIOR TO DRIVING. IT IS CURRENTLY SUMMER AND THE LOW TEMPERATURES ARE AROUND 70 AND THE HIGHS ARE 85+. IN ADDITION THIS IS A MODERN VEHICLE AND HAD I KNOW I WAS GOING TO NEED TO LET IT WARM UP I WOULD NOT HAVE PURCHASED IT. THIS ISN?T THE 50?S. MY WIFE AND I NOW FEEL THE VEHICLE IS UNSAFE TO DRIVE DUE TO THE FACT IT STALLS OUT AT UNPREDICTABLE TIMES CAUSING A LOSS OF POWER STEERING, POWER BRAKES. IF VW DOES NOT FIX THIS ISSUE I WILL BE TRADING IT IN DUE TO THEIR DISREGARD FOR SAFETY OF MY FAMILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627942August 25, 2014
POWER TRAIN
WHEN SHIFTING GEAR, WITH THE BRAKE PEDAL DEPRESSED, THE CLUTCH MAKES CLICK NOISE THEN SLIPS TO NEUTRAL. THEN THE PRNDS LIGHTS STARTS FLASHING, AND CHECK ENGINE LIGHT COME ON. THE ONLY WAY TO REENGAGE THE GEAR IS BY TURNING THE IGNITION KEY OFF AND ON, RESTARTING THE ENGINE. THEN THE GEARS START WORKING AGAIN. BUT THE CHECK ENGINE LIGHT WILL STAY LIT, AND EVENTUALLY TURNS OFF BY ITSELF AFTER A FEW DAYS OF DRIVING. IT SEEMS THAT WHEN THE BRAKE PEDAL IS PRESSED VERY HARD, THE CLUTCH SLIP OCCURS LESS OFTEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627943August 25, 2014
STRUCTURE:BODY
THE JETTA TDI SPORTSWAGON 2010'S HATCHBACK LOCKING MECHANISM DOES NOT STAY LOCKED. AFTER CLOSING THE HATCH, THE LATCH ENGAGES INTO CLOSED POSITION. BUT ON SLIGHT PUSH, THE LATCH DISENGAGES INTO OPEN POSITION. ON A ROAD BUMP, THE LATCH OPENS, LIFTING THE HATCHBACK IN THE MIDDLE OF DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627833August 24, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
VEHICLE IS EQUIPPED WITH AN RCD 510 2DIN TOUCHSCREEN RADIO (DELPHI PREMIUM - 8). HANDS FREE OPERATION COMES THROUGH THIS SYSTEM. ON THE MORNING OF 8/14/14 I STARTED MY CAR AND THE RADIO SYSTEM WAS DEAD. TOTALLY DEAD, AS IF THERE IS NO POWER GETTING TO IT WHATSOEVER. I CHECKED ALL FUSES (ENGINE COMPARTMENT, INTERIOR OF CAR AND THE 15 AMP FUSE LOCATED IN REAR OF THE RADIO) AND ALL WERE FINE. IT MAY BE A COINCIDENCE, BUT MY LEFT HEADLIGHT HAS BURNED OUT TWICE IN THE LAST 6 MONTHS, MOST RECENTLY IN EARLY AUGUST 2014. IN ADDITION, MY SIRIUS ANNUAL SUBSCRIPTION ENDED ON THE EXACT DAY OF THE RADIO DYING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627902August 24, 2014
ELECTRICAL SYSTEM, ENGINE
CAR SHUTS OFF AND BATTERY LIGHT COMES ON IMMEDIATELY PUT ON EMERGENCY FLASHERS SO I WILL NOT GET HIT FROM BEHIND BOTH TIMES I HAVE BEEN STOPPED AT A TRAFFIC SIGNAL I PUT THE CAR IN PARK AND HAVE BEEN ABLE TO START THE CAR AGAIN TO GET TO A SAFE PLACE I DO NOT FEEL SAFE DRIVING THE CAR DO TO THE FACT IT COULD STOP AT ANYTIME FIRST I TOOK MY CAR TO MY CERTIFIED VW SPECIALIST HE RAN DIAGNOSTICS KEPT MY CAR FOR THREE DAYS DROVE IT BUT WAS UNABLE TO REPRODUCE TOOK MY CAR BACK THEN AGAIN THE NEXT WEEK SAME THING HAPPENED I HEARD A CLICK CAR SHUT DOWN AND BATTERY LIGHT CAME ON THIS TIME I DID NOT FEEL SAFE TO EVEN GET IT INTO THE DEALERSHIP SO I CALLED A TOW TRUCK TO HAVE IT TOWED TO THE DEALERSHIP. FEELING FRUSTRATED 2ND WEEK RENTING A CAR WAITING TO HEAR FROM THE DEALERSHIP TO MAKE THING WORSE I BOUGHT MY CAR NEW OFF THE SHOW ROOM FLOOR FROM [XXX] THAT DEALERSHIP HAS SINCE CLOSED DOWN I HAVE NOTICED CRACKING IF THE PAINT ON THE HOOD VEHICLE HAS NEVER BEEN IN AN ACCIDENT I WAS TOLD FROM A BODY SHOP THAT REPAIR WORK WAS DONE TO THE CAR PROBABLY BECAUSE IT WAS DAMAGED IN SHIPPING AND IF THE COST OF REPAIR IS NOT AT LEAST 6 PERCENT OF THE PURCHASE PRICE VW DOES NOT HAVE TO DISCLOSE TO CUSTOMER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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