Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10883448July 7, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
HERE'S ANOTHER ABS MODULE FAILURE THANKS TO VW'S HORRIBLE DESIGN. THE FAILURE IS CAUSING THE ENTIRE DASH CLUSTER TO GO HAYWIRE. CAR BEEPS ALL THE TIME BECAUSE IT THINKS THE EMERGENCY BRAKE IS ON. SPEEDOMETER DOESN'T WORK! FUEL GAUGE JUMPS UP WHEN ENGAGING BRAKES. ABS, TRACTION, EPC, CEL LIGHTS CONSTANTLY ON, AND SOMETIMES IT GOES INTO LIMP MODE MAKING IT DANGEROUS TO DRIVE ON THE HIGHWAY. VW CHARGES $2,000 FOR THE PART EXCL LABOR WHICH IS 20% OF THE PRICE OF THE CAR NEW. THIS SHOULD NOT HAPPEN WITH A SEVEN YEAR OLD CAR AT ONLY 100K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883429July 7, 2016
FUEL/PROPULSION SYSTEM
VEHICLE STALLED WITHOUT WARNING WHILE TRAVELING OUT OF STATE IN 118 DEGREE WEATHER NEAR PHOENIX. STALL OCCURRED JUST AS WE WERE TURNING BACK ONTO THE HIGHWAY AFTER STOPPING TO CHECK THE MAP. CHECK ENGINE LIGHT CAME ON AND ENGINE WOULD CRANK BUT NOT START. TOWED TO NEAREST DEALER WHO DIAGNOSED HPFP FAILURE KNOWN TO OCCUR WITH VW TDI ENGINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883033July 6, 2016
ENGINE
WHILE DRIVING ON THE INTERSTATE JULY OF 2015, GOING ABOUT 70 MPH, MY 2006 VW JETTA SHOOK AND LOST ALL POWER. NO CHECK ENGINE LIGHTS OR ANY LIGHTS AT THAT MATTER CAME ON. PRIOR TO THIS I WOULD NOTICE THAT TAKING OFF SOMETIMES THE TURBO WOULDNT KICK IN AND I WOULD HAVE ABSOLUTELY NO POWER WHILE GETTING UP TO SPEED. THIS ALSO HAPPENED ON THE FREEWAY AND ONCE OFF OF THE FREEWAY I TURNED THE CAR OFF AND THEN ON AND WAS LIKE NOTHING HAPPENED. AFTER I LOST ALL POWER THE SECOND INCIDENT, I TOOK IT INTO THE SHOP AND WAS TOLD THAT 2 CYLINDERS WERE COMPLETELY DESTROYED. HAD TO SPEND 2400 DOLLARS TO HAVE A NEW MOTOR PUT IN AND NOW THE THING IS HAVING PROBLEMS AGAIN. BATTERY LIGHT KEEPS COMING ON AND OFF WITHIN A SECOND AND THERE IS A LOUD TICKING NOISE WHILE IDLING. SOUNDS LIKE A LOUD VACUUM IN THE ENGINE COMPARTMENT WHILE DRIVING IT. NO CHECK ENGINE LIGHTS OR TEMPERATURE GAUGE INCREASES ARE PRESENT. WHILE RESEARCHING RECALLS I NOTICED THERE WERE SOME FOR THE YEAR OF MY JETTA SO WANTED TO SEE WHAT IS GOING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883092July 6, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE ATTEMPTING TO ACCELERATE AT 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD AND THE VEHICLE FAILED TO RESPOND EFFECTIVELY. THE WRENCH AND CHECK ENGINE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE BRAKES FAILED TO COMPLETELY STOP THE VEHICLE ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE DEALER RESET THE ELECTRICAL SYSTEM, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 92,629.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883163July 6, 2016
ELECTRICAL SYSTEM
THE RADIO IS COMPLETELY DEAD. I HAVE CHECKED ALL APPLICABLE FUSES, NONE OF THEM ARE BLOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882493July 4, 2016
ENGINE, POWER TRAIN
I HAVE TWO MAJOR SAFTEY PROBLEMS THAT COULD HAVE ENDED IN A FATALITY.FIRST MY TRANSMISSION WENT OUT WITHOUT A WARNING WHILE I WAS ON THE INTERSTATE GOING 75 MPH AND A 18 WHEELER WAS BEHIND ME THE CAR DROPT DOWN TO 40 MPH AND I ALMOST GOT REARENDED BY THE SEMI.I HAD THE TRANSMISSION REBUILD.SECOND THING I PULLED OUT OF BURGERKING AND THE CAR HAS NO POWER AND ABOUT GOT TBONED AND THERES NO CHECK ENGINE LIGHT ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882113July 1, 2016
UNKNOWN OR OTHER
KEY JAMMED IN THE IGNITION, UNABLE TO TURN CAR OFF. INITIALLY IT WAS JUST DIFFICULT TO SWITCH OFF AND REQUIRED SOME TIME TO GET IT JUST RIGHT. EVENTUALLY IT LOCKED UP ENTIRELY AND THE KEY BROKE OFF WHILE TRYING TO SWITCH THE CAR OFF. HAD A VW DEALER REPLACE THE IGNITION CYLINDER, NEW KEY ETC. EVEN THE DEALER SAID THIS WAS A COMMON ISSUE. CONTACTED VW CUSTOMER SERVICE, THEIR RESPONSE "IT'S OUT OF WARRANTY". CAR HAS 59 000 MILES ON IT. THIS IS NOT A PART THAT SHOULD EVER FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881686June 30, 2016
AIR BAGS
I WANTED TO GET MINE CALL AIRBAG CHECK FOR THE AIRBAG RECALL. BECAUSE MINE SON DRIVE THIS CALL EVERY DAY. BUT IT NOT COMING UP YOUR SYSTEM FOR THE RECALL WITH VIN. AND IT NEED TO BE ADDED BECAUSE MINE AIRBAG LIGHT COMING ON NOW AT ALL THIS TIME. PLEASE ADD IT PLEASE THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881702June 30, 2016
UNKNOWN OR OTHER
THE AIR CONDITIONING COMPRESSOR HAS FAILED. IT'S ABOUT A $1,000 TO FIX AND IS A COMPONENT IN A 2010 VOLKSWAGEN JETTA TDI. I'VE HEARD THIS IS A COMMON PROBLEM WITH THIS MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881416June 29, 2016
ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA HYBRID. WHILE DRIVING 35 MPH, THE HORN FAILED TO OPERATE WHEN DEPRESSED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881547June 29, 2016
UNKNOWN OR OTHER
I HAVE A 2013 VOLKSWAGEN JETTA SE PZEV 2.5 IT HAS 58,000 MILES. THE AC COMPRESSOR WENT OUT NOW STILL PAYING OFF CAR I ALSO AM PAYING FOR AN NEW AC COMPRESSOR ON A 3 YEAR OLD CAR THAT IS 1600 TO FIX. THE CAR MIRROR PLASTIC PIECE ON DRIVER SIDE DOOR FALLS OFF AND LOOSENS WHILE DRIVING.ALSO WHILE DRIVING A RATTLING NOISE IS HEARD IT SOUNDS LIKE CHAINS IT'S FROM THE ROOF OF THE CAR OR WHERE THE SHIFT STICK TO PARK, DRIVE ETC . AND THE PASSENGER DOORS MAKE NOISES LIKE ITS LOOSE WHILE OPENING AND CLOSING DOORS. THERE'S A JOLT FEELING WHILE DRIVING LIKE TRANSMISSION JOLTS. THE CAR WHILE TURN IT ON MAKES A HUMMING UNPLEASANT NOISE LIKE ITS MISSING FLUID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881587June 29, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE BRAKES CONSTANTLY LOSS PRESSURE AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT HAD TO PUMP THE BRAKES EACH TIME THE FAILURE RECURRED WITHOUT WARNING. THE CONTACT REPORTED THE CONCERN TO THE DEALER AND THE MANUFACTURER WHO INDICATED THAT THE VEHICLE WOULD NEED TO BE FURTHER TESTED TO DETERMINE A REPAIR SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881639June 29, 2016
AIR BAGS, POWER TRAIN, EXTERIOR LIGHTING
I HAD ISSUES WITH THE FUEL SYSTEM AND AIR BAG LIGHT ON JUST STARTED. BUT DEALER CARMAX DID NOT TELL ABOUT ANY RECALL FOR THE FUEL SYSTEM FEW YEARS AGO. BUT I JUST SEEN THAT IN YOUR SYSTEM. AND CAR MAX CHANGED ME A LOT OF MONEY FOR THE FUEL SYSTEM BEING REPLACE AROUND FEB/2016. SO CAN SOME PLEASE HELP ME WITH THIS ISSUES. AND WANTED TO WILL CARMAX BE ABLE GET REIMBURSE FOR THEM THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881659June 29, 2016
UNKNOWN OR OTHER
KEY STUCK IN IGNITION CAR WILL NOT TURN OFF CANNOT TURN OFF WHEN CAR IS IN PARK EMERGENCE BRAKE IS ENGAGED AND FOOT IS ON BRAKE PEDAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10877061June 28, 2016
SERVICE BRAKES
JETTA'S ABS LIGHT AND TRACTION LIGHTS CAME ON. SPEEDOMETER WILL SPUTTER AND CAR DASHBOARD WILL HAVE A BEEPING SOUND WITH THE BRAKE LIGHT ON AS WELL AS THE ABS LIGHT. CAN WILL STILL DRIVE NORMALLY BUT THE WARNING LIGHTS AND BEEPING SOUND WILL APPEAR EVERY FEW MINUTES. TOOK IT TO THE DEALER AND WAS TOLD MY ABS MODULE NEEDS TO BE REPLACED AND THE REPAIR WILL COST $2400. SEARCHED ONLINE AND OTHER JETTA OWNERS SEEM TO HAVE THIS SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881233June 28, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
FUSE BOX WITH BLOWN FUSES . UNABLE TO REPLACE FUSES WITHOUT DIAGRAM. VW DEALER STATES I NEED TO BRING CAR IN AND PAY FOR DIAGNOSTIC TEST WHICH TOTALS OVER $100.00 THAT I CANNOT AFFORD. I AM ABLE TO CHANGE FUSES MYSELF THAT ARE BLOWN BUT NEED TO KNOW WHAT THE FUSE IS FOR AND THIS IS WHAT VW DEALER TOLD ME I HAVE TO DO, GET TEST FROM VW DEALER OR PAY FOR A DIAGRAM. I FEEL THIS IS WRONG, AS LONG AS I HAVE BEEN DRIVING, ALL FUSE BOXES WILL HAVE A DIAGRAM OF FUSES SO INDIVIDUAL CAN CHANGE FUSE THEMSELVES. HOW CAN I RESOLVE THIS ISSUE FOR DIAGRAM WITHOUT COSTING ME OVER $100.00. I WILL AWAIT YOUR REPLY. NOTICED MY CIGARETTE LIGHTER AND PHONE CHARGE WAS NOT WORKING. DID NOT NOTICE WHEN CAR WAS PURCHASED. CHANGED A 20 AMP FUSE THAT WAS BLOWN, THAT TOOK CARE OF CIGARETTE LIGHTER AND CHARGER, BUT NOW MY HORN DOES NOT WORK. THAT IS WHY I AM ASKING ON ADVISE ON HOW TO RESOLVE SITUATION. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881253June 28, 2016
ELECTRICAL SYSTEM, POWER TRAIN
MY VOLKSWAGEN JETTA TDI 2006 GOT THE PRNDS FLASH OF DEATH, AND I FOUND OUT IT WAS THE MECHATRONIC UNIT WHEN I TOOK IT TO THE SHOP. I WAS DRIVING ON THE HIGHWAY GOING 75MPH WHEN THE FLASHES STARTED TO OCCUR. I COULDN'T GIVE MY ENGINE ANY POWER AND I STARTED TO DECELERATE AT A QUICK PACE, AND THE VEHICLE BEHIND ME ALMOST HIT ME. THIS IS A MAJOR SAFTEY ISSUE FOR ME AND FOR ALL OTHER OCCUPANTS ON THE HIGHWAY, BECAUSE MY FAULTY CAR COULD HAVE CAUSED A MAJOR ACCIDENT, THAT COULD HAVE RESULTED IN MANY INJURIES. I WANT TO BRING THIS ATTENTION TO THE NHTSA TO, PROVIDE ME WITH MORE INFORMATION AS TO WHY THE VEHICLE IS FAULTY, AND THE AMOUNT OF TROUBLE I WOULD BE IN IF I DIDN'T MANAGE THIS SITUATION LIKE I DID TO PROTECT MYSELF AND EVERYONE ELSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876919June 27, 2016
ELECTRICAL SYSTEM
VEHICLE DRIVEN EARLIER IN THE DAY WITHOUT ANY ISSUES. LATER IN THE DAY, I WAS UNABLE TO TURN THE KEY WHILE IN IGNITION TO TURN ON THE VEHICLE. TOWED IT TO NEARBY VOLKSWAGEN DEALER AND DIAGNOSIS PROVED THAT IGNITION LOCK AND CYLINDER HAVE FAILED WITHOUT ANY EXPLANATION OF WHAT COULD OF CAUSED IT. SEARCHED ONLINE AND DISCOVERED THAT THERE ARE NUMEROUS OWNERS OF 2011 AND UP EXPERIENCING THE SAME ISSUE. CURRENTLY, MY VEHICLE HAS 76,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10877029June 27, 2016
ELECTRICAL SYSTEM
HORN QUIT WORKING COMPLETELY AS WELL AS HONK WHEN ALARM IS ACTIVATED. ALSO WHEN ALARM GOES OFF THERE'S NO SOUND. THIS IS NOT AN ISOLATED INCIDENT. I HAVE DISCOVERED MANY CASES ONLINE WHERE OWNERS EXPERIENCE SAME SAFETY CONCERN. I CALLED VW AND THEY REFUSE TO FIX NOR DO THEY CONFESS A SAFETY CONCERN EVEN WITH OBVIOUS MULTIPLE JETT'S OF SAME YEAR HAVING THE EXACT SAFETY ISSUE. WILL IT TAKE A FEW DOZEN ROAD SIDE DEATHS FOR VW TO DO THE RIGHT THING AND FIX THESE SAFETY ISSUES? HORN FAILS WHEN CAR IS IN MOTION OR STATIONARY. NO BLOWN FUSES, AND THE RELAY CLICKS WHEN THE HORN IS DEPRESSED ON THE STEERING WHEEL. WE'VE CALLED 2 VW DEALERS WHO REFUSED TO FIX BUT THEY OFFERED TO CHARGE US TO TELL US WHAT WE ALREADY KNOW BEING ITS NOT AN ISOLATED INCIDENT. WE ALSO CALLED VW CUSTOMER SERVICE ABOUT THE ISSUE AND THEY WOULDN'T TELL ME HOW MANY OWNERS HAVE TO DRIVE UNSAFE VEHICLES BEFORE VW ACTS. SOME OWNERS HAD THEIR JETT'S WITH THE SAME PROBLEM FIXED UNDER NTHSA 11V19600 BUT WE WERE REFUSED ASSISTANCE SO THIS SEEMS TO BE SELECTIVE SAFETY CORRECTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876233June 23, 2016
FUEL/PROPULSION SYSTEM
MY CAR STALLED WHILE DRIVING IT WAS TOWED TO THE DEALERSHIP WHERE I WAS INFORMED THAT THERE WAS AN EXTENDED WARRANTY ON THE HIGH PRESSURE FUEL PUMP ASSOCIATED WITH MY CAR MAKE AND MODEL. I WAS THEN INFORMED THAT MY CAR WAS NOT COVERED UNDER THE EXTENDED WARRANTY BECAUSE I DID NOT HAVE A MISFUEL GUARD INSTALLED. I NEVER RECEIVED ACTUAL NOTICE THAT I WAS TO INSTALL A MISFUEL GUARD UNTIL THE DAY MY CAR STALLED AND HAD TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP RAN A FUEL TEST WHICH REVEALED THAT THERE WAS NO IMPROPER FUEL IN MY CAR, THUS, EVEN IF THE MISFUEL GUARD HAD BEEN INSTALLED, MY FUEL PUMP WOULD HAVE STILL FAILED. I HAVE CONTACTED VOLKSWAGEN AS WELL AND THEY ALSO INFORMED ME THAT BECAUSE I DID NOT HAVE THE MISFUEL GUARD INSTALLED, I WAS UNABLE TO BE COVERED UNDER THE WARRANTY, EVEN THOUGH THERE WAS NO IMPROPER FUEL LOCATED IN MY CAR. I AM EXTREMELY FRUSTRATED THAT EVEN THOUGH THERE WAS NO USER ERROR, I AM BEING STUCK WITH THE BILL ($5,000) DUE TO VOLKSWAGEN'S DEFECTIVE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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