Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10887477July 21, 2016
SERVICE BRAKES
I BOUGHT A 2009 JETTA AFTER IT WAS LISTED IN THE NHTSA ARTICLE "SAFEST USED CARS FOR TEENS." WISH I HADN'T. VW HAS A PROBLEM WITH THEIR ABS MODULES FAILING UNEXPECTEDLY, BUT IT IS NOT A RECALL ISSUE. MY ANTI-LOCKS FAILED TODAY AS I ATTEMPTED TO AVOID A VEHICLE NEARLY SIDE SWIPING ME ON AN URBAN INTERSTATE DURING DAYTIME TRAFFIC. THIS CAUSED ME TO SPIN ABOUT 180 DEGREES AND CAN'T BELIEVE I WASN'T T-BONED. THIS VEHICLE SHOULD BE TAKEN OFF OF THAT LIST, AND NOT BE RECOMMENDED AS A SAFE VEHICLE FOR TEENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887456July 21, 2016
UNKNOWN OR OTHER
KEYS ALWAYS STOCK ON IGNITION. IT HAS 49,000 MILES IT SHOULDNT BREAK ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887494July 21, 2016
STEERING, SUSPENSION
REAR LEFT TIE ROD FRACTURED RESULTING IN LOSS OF STEERING CONTROL AT 45 MPH ON A WV HWY 152.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887559July 21, 2016
ELECTRICAL SYSTEM
"TAKATA RECALL" BURNED FUSE BOX CAUSED ALTERNATOR TO GO BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886144July 20, 2016
AIR BAGS
AIRBAG SENSORS MALFUNCTIONING AT LEAST TWICE ON DAUGHTER'S JETTA. JUST HAD THE FAULTY WIRING UNDER THE DRIVER'S SEAT REPAIRED AND, A FEW DAYS LATER, LIGHT IS BACK ON WITH YET ANOTHER DIAGNOSIS FOR ANOTHER ISSUE WITH THE CRASH SENSOR, POTENTIALLY. SEE ON THIS FEED THAT MANY OTHERS HAVE THE SAME ISSUE. WHY IS VW NOT ISSUING A LIFETIME RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886167July 20, 2016
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
WHILE DRIVING THROUGH HIGH WIND, THE DRIVER SIDE MIRROR PLASTIC PROTECTOR FELL OFF. THE AC UNIT NEEDED COMPLETE REPLACEMENT COSTING 1600 AND NOW THE IDEAL WHILE TURNING ON CAR IS VERY HIGH. SOUND ALMOST LIKE IT DID WHEN I HAD TO TAKE IT IN FOR THE ELECTRICAL RECALL IN THE LAST YEARS. DOORS ARE SQUEAK WHEN OPENING AND CLOSING. AND WHILE DRIVING A NOISE THAT SOUND LIKE CHAINS RATTLES THROUGH OUT THE CAR WHICH IS A VERY IRRITATING SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885533July 18, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, SEATS
CAR CONTINUES TO LEAK, TIRE SENSOR ALWAYS ON DOESN'T GO AWAY, SINCE THE BEGINNING OF LEASE TERMS, ALL THE ABOVE MENTIONED IS CONSISTENT, WHILE VEHICLE IS STATIONARY, IN MOTION, ON STREET OR ON A HIGHWAY. FURTHER, THE SAME OCCURS WITH ANY TURN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10885722July 18, 2016
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
INSTRUMENT CLUSTER STOPPED WORKING. VEHICLE MILEAGE, AND SPEEDOMETER DO NOT WORK AT ALL. MILEAGE WHEN OCCURRED 48,800. EVERY SPEED SENSOR WAS REPLACED WITH NO CHANGE. I HAVE NO WAY OF KNOWING HOW FAST I AM GOING, OR HOW MANY MILES ARE ON MY CAR WITHOUT TRACKING THEM MYSELF. THIS IS A COMMON PROBLEM WITH MULTIPLE VW'S AND AUDI'S WITH NO APPARENT SOLUTION. I HAVE SPENT HUNDREDS OF DOLLARS TRYING TO FIX THIS PROBLEM AND STILL AM WITHOUT A SPEEDOMETER AND ODOMETER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885715July 18, 2016
ELECTRICAL SYSTEM
MY (GENERATOR CABLE - S177) ALTERNATOR CABLE MELTING THE FUSE BOX AND WIRES ABOVE THE BATTERY. MY CAR NEEDED A NEW ALTERNATOR. MY CAR DOES NOT ALWAYS START EVEN WITH A NEW BATTERY AND ALTERNATOR. MY CAR HAS SHUT DOWN WHILE DRIVING ON THE HIGHWAY. VW ADMITS THIS IS A KNOWN PROBLEM BUT WILL NOT DO ANYTHING ABOUT IT. I AM THE SECOND OWNER OF THIS VEHICLE. THOUSANDS OF PEOPLE ARE HAVING THIS SAME PROBLEM.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10885232July 16, 2016
STEERING
KEY STICKS IN IGNITION LOCK AND UNABLE TO REMOVE. WENT TO DEALER AND TOLD IT HAPPENS, NO RECALL, AND WILL COST OVER $400.00 TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885182July 15, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY BOYFRIEND AND I DROVE TO GET DINNER. ON THE WAY THERE MY RADIO WAS FINE WE WERE SINGING AND LAUGHING. WE GET TO THE RESTAURANT AND I TURN MY CAR OFF AND THERE WERE THESE LITTLE BUZZING SOUNDS, DIDN'T THINK ANYTHING OF IT. IT WAS A HOT DAY CARS MAKE SOUNDS. AFTER DINER GETTING IN THE CAR AND GETTING READY TO START DRIVING I REALIZE I CAN'T PLAY MUSIC! I ALWAYS USE THE AUX CORD. AT FIRST I THOUGHT IT WAS MY PHONE THEN I LOOKED UP AND SEEN THAT MY TOUCH SCREEN WAS BLACK.... THEN I JUST THOUGHT IT WAS TURNED OFF SO I TIRED PUSHING THE POWER BUTTON... NOTHING. SO ON THE WAY HOME MY BOYFRIEND LOOKED UP THE FUSES GOT THE CHART, AND WE PULLED IT OUT AND IT WAS PERFECT NO NOTHING. THEN I IMMEDIATELY GOT ON THE INTERNET AND STARTED READING. NO ONLY DID I FIND THAT SIMILAR MODELS AND PREVIOUS YEARS HAVE HAD THE SAME PROBLEM, BUT IN A FEW MONTHS IT LEADS TO DEAD BATTERIES, AND THE POSSIBLY THAT'S YOUR CAR IS NOT RELIABLE AND IT SHOULD BE WITH AN EASY FIX. I ALSO FOUND THAT THE TYPE OF RADIO IS VERY HARD TO FIND, I COULDN'T FIND IT IN VW PARTS AND REPLACEMENTS, BUT INSTEAD FINDING EARLIER, AND MORE UPDATE VERSIONS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884968July 15, 2016
ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE HORN SYSTEM FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HORN SYSTEM NEEDED TO BE REPLACED. THE DEALER DID NOT SPECIFY WHAT CAUSED THE HORN SYSTEM TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884783July 14, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE SHIFTING THE VEHICLE BETWEEN THE PARK, REVERSE, AND DRIVE POSITIONS, THE VEHICLE MADE AN ABNORMAL NOISE WITHOUT WARNING. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,793.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884773July 14, 2016
SEATS
THE RIGHT AREA OF THE DRIVER'S SIDE HEATED SEAT BEGAN TO GET EXCESSIVELY WARM SO I DISCONTINUED USE FOR A PERIOD OF TIME. SUBSEQUENT ATTEMPT AT USE RESULTED IN THE HEATING COIL BURNING THROUGH THE UPHOLSTERY. PICTURES ATTACHED. I HAVE DISCONTINUED USE AND LEARNED THERE IS AN EXPIRED RECALL FOR THIS AS A KNOW ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884307July 12, 2016
UNKNOWN OR OTHER
THE KEY WILL NOT TURN OVER! SINGLE MOM WITH TWO KIDS THIS IS HORRIBLE. JETTA SAYS THIS IS AN ON GOING ISSUE AND THEY ARE SURPRISED THIS HAS NOT BEEN RECALLED! THE WHEEL IS LOCKED AND YOU CANNOT MOVE THE KEY, JETTA ESTIMATES ABOUT 600.00 TO FIX! AND SHOULD TAKE 7-10 BUSINESS DAYS! PLEASE PEOPLE COMPLAIN THIS SHOULD BE A RECALL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884437July 12, 2016
UNKNOWN OR OTHER
ON MY WAY TO MY LOCATION I WAS LISTENING TO MY RADIO WITHOUT ANY ISSUE. I GOT BACK IN MY CAR AND MY SCREEN IS BLACK AND RADIO IS NOT WORKING. I BOUGHT MY CAR 4 MONTHS AGO AND AM FURIOUS BECAUSE THE BUMPER TO BUMPER WARRANTY HAS EXPIRED. I HAVE READ MANY FORUMS AND SEE THIS HAS HAPPENED TO MANY PEOPLE. WHY THE HELL HAS THERE NOT BEEN A RECALL ISSUED FOR THIS. FROM MY RESEARCH IT IS $800-$1000 TO FIX. IT IS NOT A BLOWN FUSE; ALREADY CHECKED. SOMEONE NEEDS TO LOOK INTO THIS COMMON PROBLEM AND WE NEED TO HOLD TH!M ACCOUNTABLE. THIS IS MY FIRST JETTA, AND MAY VERY WELL BE MY LAST IF THIS ISSUE IS NOT RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884059July 11, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2011 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE FRONTAL AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND HAD TO BE TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10883698July 8, 2016
ELECTRICAL SYSTEM, ENGINE
ONE DAY I WAS PULLING OUT OF A PARKING LOT ONTO A SMALL STREET WITH A SLIGHT HILL. FELT LIKE THE CAR WAS STALLING BUT I THOUGHT MAYBE I DIDN'T PRESS ON THE GAS HARD ENOUGH. THE CAR ROLLED SLIGHTLY BACKWARDS UNTIL I HIT THE BRAKES. I TRIED PRESSING THE GAS HARDER. NEXT THING I KNEW, THE ENGINE WAS OFF AND BATTERY WARNING LIGHT CAME ON. A COUPLE OF OTHER LIGHTS CAME ON AS WELL, BUT THOSE COME ON AND THEN GO OFF OFTEN SO I DON'T KNOW WHAT TO MAKE OF THAT. THE NEXT DAY I WAS DRIVING DOWN THE ROAD AND AS I SLOWED DOWN WITH TRAFFIC APPROACHING STOP LIGHT THE VEHICLE STARTED TO SHAKE AS IF IT WAS TRYING TO QUIT ON ME. I PULLED OVER INTO A BANK PARKING LOT TO STOP AND RESTART THE CAR. ANOTHER LIGHT CAME ON BUT IT IS OFF NOW. I'M WORRIED THAT THIS WILL HAPPEN AGAIN AND RESULT IN AN ACCIDENT. NOT SURE WHAT IS WRONG OR IF THE VEHICLE IS SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883166July 7, 2016
FUEL/PROPULSION SYSTEM
I PURCHASED THE CAR ON 3/2013, BY 5/2016 THE AC COMPRESSOR FAILED AND I HAD TO PAY $1,000 TO REPLACE, 2 WEEKS LATER THE FUEL PUMP FAILED AND THE CAR STOPPED IN THE MIDDLE OF THE ROAD WHILE DRIVING, THIS WAS VERY UNSAFE I HAD MY CHILD IN THE BACK SEAT AND WE COULD HAVE HAD A SERIOUS ACCIDENT. THE VW REFUSES TO REPAIR BECAUSE A THEY SAY IT'S NOT A DEFAULTY FUEL PUMP. THE DEALER SERVICE STATES IT SHOULD BE APPROVED AND COVERED FOR FULL REPAIR. NOW, I HAVE A $4,000 BILL I CAN'T PAY, A CAR I CAN'T DRIVE AND A CAR PAYMENT FOR A CAR I CAN'T DRIVE. I NEED HELP WITH THIS DEFECTIVE FUEL PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883396July 7, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE BATTERY WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT NO FAILURE COULD BE DETERMINED OR DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V196000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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