Toyota Sienna Complaints

9,048 consumer complaints on file.

#11326548May 29, 2020
SUSPENSION
THE VEHICLE HAS BEEN WEARING TIRES DOWN UNEVENLY TO THE POINT STEEL BRAID BECOMES EXPOSED. IT HAS HAD 3 SETS OF TIRES IN LESS THAN 2 YEARS. IT HAS BEEN ALIGNED TWICE. THE REAR WHEELS ARE NOT WITHIN SPECS AND ARE FIXED AND IN ADJUSTABLE. TOYOTA HAS REFUSED TO LOOK INTO THE PROBLEM ANY FURTHER AND HAS STATED THAT IT MIGHT BE HOW THE VAN RIDES. HAVING THE ALIGNMENT OFF CAUSES THE TIRES TO WEAR DOWN TO AN UNSAFE LEVEL AND IT AFFECTS VEHICLE HANDLING AND PERFORMANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326403May 28, 2020
WHEELS
WE PURCHASED 2019 SIENNA WITH 4K MILES , REGULARLY CHANGED OIL TOGETHER WITH TIRE INSPECTION. NOW OUR CAR HAVE 29K MILE AND AT THE TIME THAN WE WAS CHANGING OIL , THEY TOLD US WE NEED NEW TIRES . IT IS NO WAY ITS NORMAL FOR BRAND NEW CAR WITH MICHELIN TIRES TO NEED NEW SETS OF TIRES . WE FOUNDED ITS MAIN PROBLEM WITH THIS CAR , SO MANU PEOPLE COMPLAINS . PLEASE HELP US SOLVE THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326270May 28, 2020
FUEL/PROPULSION SYSTEM
FUEL PUMP SOMETIMES STOP WORKING INTERMITTENTLY, WHICH COULD LEAD TO A SUDDEN STALL OR HESITATION WHILE DRIVING. THE PROBLEM INCREASES THE RISK OF A CRASH, ESPECIALLY WHEN THE MY SIENNA VAN IS TRAVELING AT A HIGH SPEED. WHEN FUEL PUMP FAILS, I NOTICE THAT THE VEHICLE'S ENGINE STARTS RUNNING ROUGH AND THAT WARNING LIGHTS MAY APPEAR ON THE DASHBOARD. THE ENGINE MIGHT NOT RESTART IF IT STALLS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11325848May 25, 2020
POWER TRAIN
NOISE FROM REAR DIFFERENTIAL. BEARING IN THE VISCOUS COUPLER APPEARS TO BE BAD AND A COMMON ISSUE-TOO COMMON FOR THIS TO NOT BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325626May 22, 2020
UNKNOWN OR OTHER
I AM UNABLE TO PAY MY RENEWAL REGISTRATION FEE BECAUSE THERE IS NO AVAILABLE REMEDY FOR THE RECALL ON MY VEHICLE YET. I AM NOT SURE WHAT TO DO AT THE MOMENT. THE DMV TOLD ME TO CONTACT MY DEALER. BUT MY DEALER RESPONDED BY STATING THAT THERE IS NO REMEDY TO FIX THE VEHICLE YET. THE DEALER SAID THAT I SHOULD NOTIFY THE DMV SO THAT THEY COULD INVESTIGATE FURTHER AND ALLOW ME TO PAY MY DUES. THIS CURRENT COVID-19 PANDEMIC HAS MADE IT DIFFICULT FOR ME TO GET IN CONTACT WITH THE DMV. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325392May 21, 2020
TIRES
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA EQUIPPED WITH BF GOODRICH TIRE, TIRE LINE: ALL TERRAIN K02, TIRE SIZE: 215/65/R16, DOT NUMBER: BFAEAT11. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE PASSENGER'S SIDE FRONT TIRE EXPERIENCED A BLOWOUT. THE VEHICLE WAS NOT TAKEN TO BE INSPECTED OR REPAIRED. NEITHER THE TIRE MANUFACTURER NOR THE VEHICLE MANUFACTURER WERE CONTACTED OR NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 134,920; TIRE MILEAGE FAILURE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325092May 19, 2020
STRUCTURE:BODY
LIFTGATE FAILURE DATE 5-8-2020 MILEAGE 51,300 MILES MY 2006 TOYOTA SIENNA LIMITED, WAS PURCHASED NEW IN 2006. THE VAN IS METICULOUSLY CARED FOR WITH ALL SERVICE DONE ON TIME AT THE TOYOTA DEALERSHIP. WHEN NOT IN USE, IT'S PARKED IN A CLIMATE-CONTROLLED GARAGE. ON OR ABOUT 2008, RECALL 80C WAS DONE AT THE TOYOTA DEALERSHIP. THE LIFTGATE MALFUNCTIONED ON 5-8-2020. THE LIFTGATE FELL ABOUT TEN INCHES AFTER IT REACHED THE FULLY OPEN POSITION, AT WHICH POINT THE POWER MOTOR ENGAGED AND POWERED THE LIFTGATE TO THE FULLY CLOSED POSITION. THE DOOR CAME DOWN ON MY HEAD AND BRUISED MY SHOULDER. IF THE DOOR SWITCH IS TURNED OFF, THE DOOR WILL SLAM DOWN HARD, POSSIBLY CAUSING SERIOUS INJURY OR DEATH TO ANYONE IN ITS PATH. I'M A FAIRLY STRONG 83-YEAR-OLD. IF THIS HAPPENED WHEN MY WIFE OR ONE OF MY GREAT GRANDCHILDREN WERE UNDER THE MALFUNCTIONING HATCH, THEY COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. THE MALFUNCTIONING HATCH WAS DEMONSTRATED TO A TOYOTA SERVICE REP. THE TOYOTA REP. SAID, WHEREAS THE RECALL REPAIRS HAVE BEEN DONE, TOYOTA WILL CHARGE FOR A SECOND REPAIR. THE COST OF REPAIRS WOULD BE MORE THAN FIVE HUNDRED DOLLARS. AFTER DOING SOME RESEARCH ON THE INTERNET, MORE THAN SEVENTY SIMILAR LIFT-GATE PROBLEMS WERE FOUND THAT SIENNA OWNERS HAVE EXPERIENCED. OBVIOUSLY, TOYOTA HASN'T BEEN ABLE TO DO SATISFACTORY, LASTING REPAIRS. TOYOTA'S FAILURE TO RESOLVE THIS PROBLEM NEEDS TO BE ADDRESSED ONCE AND FOR ALL AT NO COST TO THE SIENNA OWNER. A LIST OF SIMILAR ISSUES BEING REPORTED FOLLOWS: NOTE: COMMENTS RELATING TO PERSONAL INJURY HIGHLIGHTED IN RED. NOTE: THESE ARE JUST A FEW OF THE REPORTS. NOTE: DUE TO CHARACTER LIMITATION, UNABLE TO PROVIDE LIST OF SIMILAR ISSUES FOUND. CAN PROVIDE LIST IF YOU REQUEST. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11324915May 17, 2020
POWER TRAIN
SAYS MY REAR DIFFERENTIAL - VISCOUS COUPLER- IS BAD AND NEEDS TO BE REPLACED AT A COST OOF AT LEAST $1,300 AND THAT DOESN'T INCLUDE INSTALLATION. HAPPENED JUST AS CAR WENT OVER 100,000 MILES AND IS COVERED IN RAV 4 BC HAD SAME PROBLEM BUT NOT 2012 SIENNA NOTHING HAPPENED EXCEPT IT SUDDENLY STARTED NOT BECAUSE OF ANYTHING I DID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324788May 16, 2020
UNKNOWN OR OTHER
MY VAN HAS BEEN SITTING IN THE DRIVEWAY DURING THE COVID-19 LOCKDOWN. ONE DAY I NOTICED A CRACK FROM TOP TO BOTTOM DOWN THE MIDDLE OF THE WINDSHIELD. THIS HAS TO BE DUE TO A MANUFACTURING DEFECT BECAUSE THERE WAS NO ACCIDENT, NO TREES ABOVE THE VAN, AND THE PATTERN IS NOT THE SAME AS WINDSHIELDS THAT HAVE BEEN HIT BY ROCKS. THIS MODEL VAN HAS HAD MULTIPLE SAFETY RECALLS AND A CLASS ACTION LAWSUIT SO I WON'T BE SURPRISED IF THIS WAS A MANUFACTURING DEFECT. MY HOPE IS THAT THIS WILL TURN INTO A SAFETY RECALL AND TOYOTA TAKES RESPONSIBILITY AND FIXES IT. THE "BUMPER TO BUMPER" WARRANTY DOES NOT COVER WINDSHIELD DEFECT. THEY DEALERSHIP CLAIM THAT IT WAS CAUSED BY WEAR & TEAR WITHOUT EVEN INSPECTING IT. WHEN I CALLED CORPORATE, THEY SAID THE SAME THING AND I CAN TAKE IT INTO THE DEALERSHIP FOR AN INSPECTION. HOWEVER, I WOULD HAVE TO PAY FOR THE INSPECTION FEE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324089May 11, 2020
ELECTRONIC STABILITY CONTROL (ESC)
WHEN WE GO ON CURVY ROADS, A CLICKING STARTS. IT SOUNDS AS IF IT IS COMING FROM UNDER THE DASH NEAR THE STEERING. ONCE THAT STARTS UP THE TRACTION CONTROL MALFUNCTIONS. THE WARNING ALARM COMES ON AND THE BRAKES ENGAGE ON THEIR OWN. IT DOESN'T SEEM TO MATTER HOW FAST OR SLOW WE TAKE THE CURVE. THIS STARTED ABOUT A YEAR AGO AND CONTINUES TO GET WORSE. I'VE TAKEN IT TO THE MECHANIC BUT HE CAN'T REPLICATE THE PROBLEM BECAUSE THE ROAD ARE MOSTLY STRAIGHT THERE AND THEY COULDN'T PHYSICALLY SEE ANYTHING WRONG. FOR WHAT ITS WORTH, THE PROBLEM HAPPENS WHEN THE ROADS ARE DRY OR WET. THE TIRES ARE GOOD AND SO IS THE PRESSURE. THIS SEEMS TO BE A COMMON PROBLEM IN THIS MODEL OF CAR AND ESPECIALLY THIS PARTICULAR YEAR. FOR EXAMPLES: HTTPS://WWW.SIENNACHAT.COM/THREADS/TRACTION-CONTROL-MALFUNCTIONING.44474/ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324098May 11, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2018 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ALAN JAY TOYOTA (404 US HWY 27 N, SEBRING, FL 33870) WAS CONTACTED AND CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324135May 11, 2020
WHEELS
THE BRIDGESTONE RUN FLAT TYRES ON MY TOYOTA SIENNA 2017 AWD HAS WORN OUT IN 24,000 MILES. THESE ARE THE FACTORY TYRES AND WHEN THE DEALER SOLD THE CAR TO US, THEY SAID IT COMES WITH WARRANTY . BUT IT SEEMS THAT IS NOT THE CASE. KINDLY HELP. THESE TYRES ARE EXPENSIVE AND IF I HAVE TO CHANGE IT AROUND 20,000 MILES, ITS TOO MUCH. ALL WE USE THE CAR IS TO DROP OFF KIDS TO SCHOOL AND THEIR SPORTING EVENTS. WE NEVER TOOK THE VAN IN BAD ROADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324006May 10, 2020
UNKNOWN OR OTHER
THE DASHBOARD IS MELTING AND BECOMES SHINING. WHEN I DRIVE, IT REFLECTS SUNLIGHT TO MY EYES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324023May 10, 2020
FUEL/PROPULSION SYSTEM
WE RECEIVED NOTICE FROM TOYOTA OF A POSSIBLE FAILURE IN THE VEHICLE'S FUEL PUMP FOR WHICH THERE IS NO CURRENT FIX AVAILABLE. THE VEHICLE IS PARKED IN THE GARAGE. NOTHING HAPPENED. MY CONCERN IS THAT THERE'S NO DATA AVAILABLE ABOUT THE FREQUENCY OF THESE FAILURES, SO IT'S IMPOSSIBLE FOR ME TO ASSESS THE RISK OF DRIVING OUR ONLY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323515May 6, 2020
ELECTRICAL SYSTEM, AIR BAGS, STRUCTURE
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, SEVERAL UNKNOWN WARNINGS LIGHT ILLUMINATED WITH A BEEPING SOUND. THE VEHICLE WAS TAKEN TO THE VOSS TOYOTA (2110 HELLER DR, BEAVERCREEK, OH 45434, (937) 431-2100), WHERE A TECHNICIAN TEST DROVE THE VEHICLE HOWEVER, WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED AT THE SAME DEALER UNDER NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE) AND 16V340000 (AIR BAGS) AND PRIOR TO THE REPAIRS THE VEHICLE HAD NOT EXPERIENCED A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 161,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323288May 4, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2019 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRM PARTS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322904April 30, 2020
STRUCTURE:BODY, UNKNOWN OR OTHER
SLIDING DOORS DON'T PROPERLY LATCHED LIKE THEY ARE SUPPOSE TO WHEN ATTEMPTING TO CLOSE DOOR CAUSING A SAFETY ISSUE FOR PASSENGERS . IT HAPPENS WHEN VEHICLE IS PARKED OR MOTION ON ROAD WAY OR IN PARKING SPACE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322554April 28, 2020
SEAT BELTS
FRONT PASSENGER SEAT BELT GETS JAMMED AND COMES OUT ALL THE WAY WONT GO BACK IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321925April 22, 2020
UNKNOWN OR OTHER
FUEL FILLER/GAS DOOR HINGE AND PIN. BROKEN/DEFECTIVE DOOR HINGE AND PIN WILL CAUSE THE POWER SLIDING DOOR TO NOT CLOSE OR OPEN PROPERLY. A SAFETY HAZARDOUS TO THE PASSENGER. TOYOTA HAS ISSUED A "CERTAIN 2011-2018 SIENNA CUSTOMER CONFIDENCE PROGRAM NOTIFICATION -ZKI" LETTER WHICH I HAVE JUST RECEIVED ON 04/21/2020, IN REGARDS TO THE "FUEL FILLER DOOR HINGE AND PIN / POWER SLIDING DOOR REPAIR. HOWEVER, I WAS DISQUALIFIED FROM THE NECESSARY REPAIR BASED ON THE DATE OF FIRST USED: 03/19/2010. I RECEIVED TOYOTA LETTER OF NOTICE TWO DAYS AFTER MY COVERAGE HAS EXPIRED. TOYOTA WON'T HONOR THE REPAIRS TO FIX THE FUEL FILLER DOOR HINGE AND PIN / POWER SLIDING DOOR ISSUES CLAIMING MY COVERAGE HAS EXPIRED WHEN IN FACT THE NOTICE WAS DELAYED AND LATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321936April 22, 2020
UNKNOWN OR OTHER
THE PCS STOPPED OUR VAN ABRUPTLY WITH NO WARNING AND DID NOT SLOW DOWN. CRUISE CONTROL SET AT 75 MPH NORTH BOUND ON TX HWY 69 BETWEEN ALTO AND RUSK, TX. NO RAIN SMOOTH ROAD LATE AT NIGHT ONLY THE CAR IN FRONT OF US. NO OTHER TRAFFIC. I SCREAMED. HUSBAND HAD FALLEN TO SLEEP AT THE WHEEL EVEN THOUGH WE HAD TAKEN A LONG NAP IN HUNTINGTON, TX. WE WERE ON OUR WAY BACK HOME FROM MY SISTER'S FUNERAL IN NEDERLAND, TX.. I COULD SEE INSIDE THE READ WINDOW OF THE CAR WE STOPPED BEHIND. NO COLLISION BUT INJURED MY NECK. HAVE MEDICAL RECORDS, WAS TREATED FOR NECK INJURIES IN JACKSONVILLE, TX AND TYLER, TX
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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