Toyota Sienna Complaints

9,048 consumer complaints on file.

#11329923June 21, 2020
ELECTRICAL SYSTEM, ENGINE, STEERING
WHILE DRIVING ON HWY, SUDDENLY ENGINE LIGHT CAME ON. ALSO I LOST ACCELERATION. WHEN I PRESS GAS PEDAL NO RESPONSE FROM CAR. VEHICLE WAS SLOWING DOWN SO PULLED INTO GAS STATION. WHEN I STOPPED THE CAR, ENGINE LIGHT WAS STILL ON, TRACTION LIGHT CAME ON AND STEERING SYSTEM LIGHT CAME ON. ALSO ENGINE LIGHT WAS SOLID AND IT WAS NOT FLASHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329974June 21, 2020
UNKNOWN OR OTHER
FINISH ON AC CONTROL PANEL IS BUBBLING UP. THE CAR WAS STATIONARY AND NO APPARENT CAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329105June 16, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
CONTINUOUS ISSUES WITH TRACTION CONTROL SYSTEM ALMOST DAILY. ANY TIME VEHICLE VEERS TOWARDS THE RIGHT ANTI-SLIP INDICATOR LIGHT, ALARM SOUNDS AND ABS SYSTEM ACTIVATES. THIS HAPPENS ALMOST DAILY, ON DRY ROADS, GOING DOWNHILL OR ON A CURVE, EVEN WHILE SWITCHING LANES NOW. THIS HAPPENS ABOVE 20 MPH. DRIVING BECOMES STRESSFUL AND WORRY-SOME WHEN ALARM BEGINS TO SOUND AND DASH LIGHT COME ON. FEAR OF LOSING CONTROL BECOMES GREAT, FEAR FOR YOUR PASSENGERS SAFETY AS WELL AS OTHER DRIVERS SAFETY BECOMES REAL. DURING THE PAST 3 MONTHS THERE HAVE BEEN 5 SEPARATE INCIDENTS IN WHICH THE VEHICLE HAS LOST ACCELERATION, PULLS STEERING IN ONE DIRECTION AND SUDDEN BREAK LOCK OCCURS. 2 OF WHICH TOOK PLACE ON THE FREEWAY ON RAMP AT A SPEED OF 35MPH, 1 DRIVING DOWNHILL, SLIGHTLY TOWARDS THE RIGHT, AT A SPEED IF 20MPH AND THE LAST 2 WHILE SWITCHING LANES, 35 MPH. VEHICLE BEGAN LOSING POWER AND SLOWING INSTEAD OF INCREASING SPEED. THERE ARE MANY COMPLAINTS REGARDING THIS ISSUE WITH MANY DRIVERS IN MANY AREAS. WHY ISN'T THIS BEING INVESTIGATED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329119June 16, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2019 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329250June 16, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2019 TOYOTA SIENNA. THE CONTACT STATED THAT ON SEVERAL OCCASIONS AFTER REFUELING, THE VEHICLE FAILED TO RESTART. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. PRIOR TO THE FAILURE THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. STAPP INTERSTATE TOYOTA (8019 RASPBERRY WAY, FREDERICK, CO 80504) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE REMAINED AT THE DEALER HOWEVER, WAS NOT REPAIRED. THE CONTACT WAS PROMISED A LOANER VEHICLE WHICH WAS NOT PROVIDED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329283June 16, 2020
ENGINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TOYOTA NOTIFIED OWNERS OF A FUEL PUMP PROBLEM IN JANUARY 2020. IT IS NOW 6 MONTHS LATER AND TOYOTA STILL DOES NOT HAVE A FIX FOR THIS PROBLEM. I AM UNABLE TO SAFELY USE MY CAR AND NOT EVEN THE TOYOTA DEALERSHIP WILL OFFER ME ENOUGH MONEY TO COVER MY LOAN IN ORDER TO SELL THE CAR. I AM PAYING $600 A MONTH FOR A CAR I CAN'T USE AND CAN'T SELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328666June 13, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
ON DRY PAVEMENT DRIVING ABOUT 35-40 MILES AN HOUR THE VSC TRACTION SENSOR CAME ON LIGHTS AND SOUND AND HIT MY BRAKES MY STEERING WENT TO THE RIGHT I ALMOST GOT IN AN ACCIDENT THIS IS THE THIRD TIME THIS HAS HAPPENED AND THEY CAN'T FIGURE OUT WHAT'S WRONG WITH IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328504June 12, 2020
UNKNOWN OR OTHER
IN SEPT-OCT OF 2019 TOOK VAN INTO [XXX] AND TOLD THEM ABOUT A LEAK THAT WOULD PUDDLE IN PASSENGER RIGHT FRONT SEAT. [XXX] SAID ITS AFTERMARKET NOTHING WE CAN DO. A COUPLE DAYS AGO THE MOON ROOF WOULD NOT CLOSE COMPLETELY. DRIVING DOWN THE HIGHWAY MY MOON ROOF FLEW OUT OF MY CAR. NOW THERE IS NO CEILING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328456June 12, 2020
STEERING
EVERY TIME TURN THE STEERING IT MADE CLICKED FEELING LIKE STEERING SHAFT BEND? IT HAPPEN SINCE 2017 TO NOW. I LOOKED UNDER THE HOOD NO LEAK OIL. PLEASE INVESTIGATION BEFORE ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328459June 12, 2020
STRUCTURE:BODY
DASHBOARD CRASH ITSELF AND STICKY. I ALWAYS USE WINDSHIELD SUN SHADE COVER. I ASKED LOCAL TOYOTA DEALER BUT IT IS NOT RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328217June 10, 2020
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 TOYOTA SIENNA. THE CONTACT STATED THAT ON NUMEROUS OCCASIONS, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO OURISMAN FAIRFAX TOYOTA (10287 FAIRFAX BLVD, FAIRFAX, VA 22030) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE KEYFOB BEING PLACED IN HER PURSE WHILE ATTEMPTING TO START THE VEHICLE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE INTERMITTENTLY. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE SAME DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT TO REQUEST A LOANER VEHICLE FROM THE NEAREST AUTHORIZED DEALER. THE CONTACT STATED THAT HER VEHICLE WAS CUSTOM MADE FOR HER SON WHO HAS A DISABILITY AND THAT A LOANER VEHICLE WOULD NOT SUFFICE. THE FAILURE MILEAGE WAS 1,749. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327971June 9, 2020
POWER TRAIN
REAR COUPLER FOR REAR DIFFERENTIAL BEARINGS ARE GRINDING CREATING WHIRRING NOISE AND NEED TO BE REPLACED BY DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327691June 8, 2020
UNKNOWN OR OTHER
THERE IS A RECALL NOTICE ON MY VAN AND TOYOTA HAS NO SOLUTION FOR IT AS OF YET AND IT IS CAUSING ME TO BE UNABLE TO RENEW MY REGISTRATION ONLINE AND I WILL NOW HAVE TO PAY A LATE FEE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327895June 8, 2020
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING ON THE FREEWAY AT APPROXIMATELY 70MPH ON DRY ASPHALT ON A SUNNY DAY WHEN THE STABILITY CONTROL WARNING LIGHT CAME ON ALONG WITH RAPID BEEPING. WHAT WAS THE MOST CONCERNING WAS THAT THE BREAKS ACTIVATED TWICE CAUSING ME TO HAVE A NEAR PANIC ATTACK AND I DIDN'T THINK I HAD CONTROL OF THE VEHICLE. AFTER A FEW SECONDS, THE BEEPING STOPPED AND I HAD FULL CONTROL OF THE VEHICLE AGAIN. THERE WAS NO APPARENT CAUSE FOR THESE SAFETY FEATURES TO HAVE BEEN ENGAGED AND NO LONGER FEEL SAFE DRIVING THIS VEHICLE. THIS IS NOT THE ONLY TIME IT HAS HAPPENED BUT IT WAS THE SCARIEST. THE OTHER TIMES HAVE BEEN AT SLOWER SPEEDS AND THE BRAKES DON'T ALWAYS ENGAGE. I HAVE READ NUMEROUS POSTS ONLINE DESCRIBING THE SAME ISSUE WITH OTHER SIENNAS AND IT DOESN'T SEEM LIKE TOYOTA WANTS TO DO ANYTHING ABOUT THIS EXTREMELY HAZARDOUS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327648June 7, 2020
SERVICE BRAKES, STEERING
DRIVING AT 50 MPH ON A TWO LANE HIGHWAY THE CAR SUDDENLY VEERED TO THE RIGHT AND DECELERATED/BRAKED HARD, UNDER IT'S OWN CONTROL, NOT MINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327435June 5, 2020
VEHICLE SPEED CONTROL
UNINTENDED ACCELERATION WHILE REVERSING VEHICLE. VAN WENT FULL THROTTLE AND SPED UP IN REVERSE WHILE BACKING UP FROM MY DRIVE WAY AT HOME. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11327232June 4, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2018 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326947June 2, 2020
POWER TRAIN
UNIT IS PRODUCING A SPEED DEPENDENT WHINE FROM THE REAR DIFFERENTIAL CONSISTENT WITH A BEARING FAILURE IN THE VISCOUS COUPLER. ISSUE FIRST OBSERVED WITH APPROXIMATELY 98,000 MILES ON ODOMETER. THIS APPEARS TO BE A COMMON COMPONENT FAILURE ON MANY TOYOTA AWD VEHICLES MANUFACTURED IN THE LAST 15-20 YEARS, AND THE COMPONENT IN QUESTION MAY BE UNDER-ENGINEERED TO PERFORM AS EXPECTED IN NORMAL DRIVING CONDITIONS. REPLACEMENT PART COSTS $1300+ FROM TOYOTA, NOT INCLUDING INSTALLATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326738June 1, 2020
FUEL/PROPULSION SYSTEM
VEHICLE EXHIBITS PERIODS OF ROUGH ACCELERATION, CHUGGING, AND HESITATION. AFTER 3 TRIPS TO DIFFERENT TOYOTA DEALERS THEY REFUSE TO ADDRESS PROBLEM. A MASSIVE RECALL OF TOYOTA FUEL PUMPS IS UNDERWAY ON SEVERAL VEHICLES INCLUDING 2017 SIENNA'S BUT DEALERSHIPS CLAIM MY 2017 SIENNA IS NOT ON LIST. I'VE LIVED WITH THIS FOR 3 YEARS AND MY VEHICLE IS TILL UNDER WARRANTY WITH LESS THAN 18,000 MILES ON IT. HAPPENS WHENEVER VEHICLE IS USED. DEALERSHIPS WON'T TEST IT AS THEY HAVE TO DROP GAS TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326794June 1, 2020
FUEL/PROPULSION SYSTEM
I LEASE A 2019 TOYOTA SIENNA. THERE HAS BEEN A RECALL SINCE JANUARY, 2020 ON THE FUEL PUMP WHICH MAY CAUSE THE CAR TO STOP OPERATING AND COULD INCREASE THE RISK OF A CRASH. TOYOTA HAS NOT STILL NOT REMEDIED THE RECALL. I HAVE CALLED FOR THE PAST FIVE MONTHS, AND YET THE RECALL IS STILL IN THE INTERIM STAGE. THIS IS A BREACH OF THE LEASE AND CAUSES US TO BE UNABLE TO USE THE VEHICLE. DUE TO THE DANGER IN DRIVING THE CAR, I CONTACTED 4 DIFFERENT TOYOTA DEALERS TO OBTAIN A COMPARABLE RENTAL CAR THAT TOYOTA HAS AGREED TO PROVIDE. NOT ONE OF THE DEALERSHIPS I CALLED HAS A COMPARABLE CAR IN THEIR FLEET. I ALSO CALLED TOYOTA CUSTOMER EXPERIENCE TWICE AND ON BOTH OCCASIONS THEY HUNG UP ON ME STATING THAT THEIR AGENTS WERE "TOO BUSY". IN ADDITION, THIS HAS CAUSED US TO CANCEL A ROAD TRIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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