Toyota Sienna Complaints

9,048 consumer complaints on file.

#881810March 1, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
WHILE TAKING GAS CAP OFF FLAMES SHOT OUT BURNING CONSUMER'S HAIR AND FACE. MANUFACTURER HAS BEEN NOTIFIED . PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#881732February 28, 2001
STRUCTURE:BODY:DOOR
WHEN BOTH SLIDING DOOR ARE UNLOCKED AND CONSUMER PUSHES BUTTON IN TO OPEN DOOR, BUTTON GETS JAMMED AND DOORS DO NOT UNLOCK. CONTACTED DEALER, AND DEALER DID SOME CABLE ADJUSTMENT. BUT REMEDY DID NOT WORK.*AK DEALER HAS ATTEMPTED TO FIX PROBLEM 3 TIMES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881364February 23, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
EXCESSIVE SLEDGE BUILD UP IN ENGINE WHICH CAUSED ENGINE FAILURE. MANUFACTURER NOTIFIED, AND REFUSED TO HONOR WARRANTY. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785276February 17, 2001
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC., SEATS:MID/REAR ASSEMBLY
CD PLAYER FAILED, UNIT WAS CHANGED AND THE NEW UNIT DOES NOT ACCEPT NEW CD'S, THE CONTROLS ON THE FACE OF THE STEREO ARE ALSO INOPERABLE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785277February 17, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKES SQUEAL AND GRIND, DEALER STATES THERE ARE NO PROBLEMS. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880564February 14, 2001
SUSPENSION:FRONT
WHILE DRIVING VEHICLE WILL GO TO SIDE OF ROAD. DEALER NOR MANUFACTURER HAD FOUND CAUSE OF PROBLEM. ALIGNMENT HAD BEEN PERFORMED, BUT COULD NOT BE CORRECTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740649February 9, 2001
TIRES
P205/70R15 95S M+S. TIRE BLEW OUT ON BLACK WALL AREA WITHOUT CAUSE AT 40 MPH ON SIDE STREET, AT ABOUT 12000 MILES. TOYOTA WILL NOT REPLACE UNDER WARRANTY BECAUSE IT THEY COVER THEIR NEW TIMES ON NEW VEHICLES FOR ONLY 12 MONTHS.*AK (DOT NUMBER: ??? TIRESIZE: P205/70R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740591February 7, 2001
UNKNOWN OR OTHER
ESTANDO MI HIJA DETENIDA PARA DOBLAR A LA IZQUIERDA FUE IMPACTADA POR OTRO VEHMCULO POR LA PARTE POSTERIOR. ESTO PROVOCS QUE NUESTRO VEHMCULO IMPACTARA OTRO QUE SE MOVIA EN DIRECCISN CONTRARIO AL NUESTRO. LUEGO NUESTRA VAN SE AUTO-ACELERS DE FORMA ESPONTANEA SIN QUE MEDIARA ACCISN PARA TAL COMPORTAMIENTO . MI HIJA QUE MANEJABA PERDIO EL CONTROL SOBRE DICHO VEHICULO SIENDO IMPOSIBLE CONTROLARLA EN UN RECORRIDO DE UNOS 150 PIES DE DISTANCIA. ALLM SE DETUVO AL IMPACTAR UN ARBOL A ORILLAS DE LA CARRETERA. EL VEHICULO FUE DECLARADO PERDIDA TOTAL POR LA ASEGURADORA UNIVERSAL INSURANCE DE PUERTO RICO. ESTE ACCIDENTE OCURRIO EN EL MUNICIPIO DE SAN GERMAN. ESCRIBI UNA CARTA AL PRESIDENTE DE LA TOYOTA EN PUERTO RICO RELATANDOLE ESTO MISMO QUE AQUI LES NARRO. HE RECIBIDO UNA CARTA DE ELLOS DONDE ME INDICAN QUE VAN A INVESTIGAR. QUISIERA QUE SE INVESTIGARA MAS A FONDO LAS CAUSAS QUE PROVOCARON ESTA ACELERACISN SZBITA DE ESTE VEHMCULO. PUDIERAMOS ESTAR SALVANDO OTRAS VIDAS SI LO HACEN PRONTO. EL VEHMCULO FUE DECLARADO PERDIDA TOTAL. LA ASEGURADORA SE LLEVS ESTE Y DESCONOZCO EL LUGAR DONDE LO DEPOSITARON. POR TAL RAZSN NO PUEDO DARLE OTROS DATOS SOBRE EL MISMO. AUN DESPUES DE IMPACTAR EL ARBOL ESTE VEHICULO SE QUEDS ACELERADO Y LAS GOMAS SE PULVERIZARON POR LA ACCISN DE ESTAS CONTRA EL PAVIMENTO. OTRA PERSONA LUEGO ENTRO AL VEHICULO Y RETIRO LA LLAVE DEL ENCENDIDO TENGO FOTOS DEL ACCIDENTE Y TESTIGOS DEL MISMO. ESTE ACCIDENTE FUE REPORTADO A LA POLICMA. EL JUICIO SOBRE EL MISMO SE VERA EN EL MES DE MARZO DE 2001. ATENTAMENTE, FILIX RODRMGUEZ. SUMMARY WRITTEN IN SPANISH. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#878672January 22, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
FRONT BRAKE CALIPERS WERE LEAKING FLUID. DEALER WAS CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878678January 22, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
CONSUMER STARTED TO HEAR A SLIGHT SQUEAK WHEN STOPPING. TOOK VEHICLE TO MECHANIC, AND THEY SAID BOTH RIGHT AND LEFT BRAKE CALIPERS WERE LEAKING.*AK THE DEALER FOUND OUT THE FLUID THAT WAS LEAKING WAS NOT BRAKE FLUID BUT WAS ASSEMBLY LUBE. THE CONSUMER WAS TOLD TO RETURN FOR INSPECTION AFTER 500 MILES BUT WAS CONCERNED ABOUT THE VEHICLE'S SAFETY.*YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558986January 16, 2001
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
CHECK ENGINE LIGHT ILLUMINTAED, DEALER STATED THE TORQUE CONVERTER NEEDED REPLACED, ON DECEMBER 25TH THE CHECK ENGINE LIGHT WAS ILLUMINATED AGAIN AND NOW THE TRANSMISSION NEEDS REPLACED, AXLE SHAFT WAS REPLACED DUE TO IT NOT BEING SEATED PROPERLY, HOWEVER THE DEALER PUT THE WRONG BOLTS IN CAUSING A METAL TO METAL SOUND TO HAPPEN WHILE TRAVELING OVER THE SLIGHTEST BUMPS. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739357January 14, 2001
TIRES
AFTER DRIVING ABOUT 2-2 1/2 HRS. MY TIRE UNEXPECTEDLY WENT IMMEDIATELY FLAT. MY SPEED WAS ABOUT 60 MPH, AND I HAD 262 MILES ON MY BRAND NEW CAR. AFTER SPEAKING TO BOTH THE DEALERSHIP AND FIRESTONE, FIRESTONE DEEMED IT WAS "ROADSIDE HAZARD" AND NOT REPAIRABLE. THERE WAS A GASH IN THE SIDEWALL OF THE TIRE. AFTER ALL OF THE NOTICES ON THESE TIRES AND MY EXPERIENCE WITH THEM, I DON'T FEEL SAFE IN MY NEW CAR.*AK (TIRESIZE: P215/65R15)( DOT NUMBER: TIRE SIZE: P215/65R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739358January 14, 2001
TIRES
AFTER DRIVING ABOUT 2-2 1/2 HRS. MY TIRE UNEXPECTEDLY WENT IMMEDIATELY FLAT. MY SPEED WAS ABOUT 60 MPH, AND I HAD 262 MILES ON MY BRAND NEW CAR. AFTER SPEAKING TO BOTH THE DEALERSHIP AND FIRESTONE, FIRESTONE DEEMED IT WAS "ROADSIDE HAZARD" AND NOT REPAIRABLE. THERE WAS A GASH IN THE SIDEWALL OF THE TIRE. AFTER ALL OF THE NOTICES ON THESE TIRES AND MY EXPERIENCE WITH THEM, I DON'T FEEL SAFE IN MY NEW CAR.*AK (TIRESIZE: P215/65R15)( DOT NUMBER: TIRE SIZE: P215/65R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739359January 14, 2001
TIRES:SIDEWALL
AFTER DRIVING ABOUT 2-2 1/2 HRS. MY TIRE UNEXPECTEDLY WENT IMMEDIATELY FLAT. MY SPEED WAS ABOUT 60 MPH, AND I HAD 262 MILES ON MY BRAND NEW CAR. AFTER SPEAKING TO BOTH THE DEALERSHIP AND FIRESTONE, FIRESTONE DEEMED IT WAS "ROADSIDE HAZZARD" AND NOT REPAIRABLE. THERE WAS A GASH IN THE SIDEWALL OF THE TIRE. AFTER ALL OF THE NOTICES ON THESE TIRES AND MY EXPERIENCE WITH THEM, I DON'T FEEL SAFE IN MY NEW CAR. *AK (TIRESIZE: P215/65R15)( DOT NUMBER: TIRE SIZE: P215/65R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739360January 14, 2001
TIRES
AFTER DRIVING ABOUT 2-2 1/2 HRS. MY TIRE UNEXPECTEDLY WENT IMMEDIATELY FLAT. MY SPEED WAS ABOUT 60 MPH, AND I HAD 262 MILES ON MY BRAND NEW CAR. AFTER SPEAKING TO BOTH THE DEALERSHIP AND FIRESTONE, FIRESTONE DEEMED IT WAS "ROADSIDE HAZARD" AND NOT REPAIRABLE. THERE WAS A GASH IN THE SIDEWALL OF THE TIRE. AFTER ALL OF THE NOTICES ON THESE TIRES AND MY EXPERIENCE WITH THEM, I DON'T FEEL SAFE IN MY NEW CAR. *AK (TIRESIZE: P215/65R15)( DOT NUMBER: TIRE SIZE: P215/65R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739314January 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
WE WISH TO PLACE THIS REPORT AS IT IS AN UNUSUAL FAILURE FOR THIS VEHICLE AND THE APPARENT BACK ORDER OF TRANSMISSIONS FROM TOYOTA SHOWS FAILURES MUST BE OVERWHELMING. IT IS A SUDDEN FAILURE AND PRESENTS A TREMENDOUS DANGER TO DRIVERS. OURS FAILED WHILE AT HIGH SPEED ON THE INTERSTATE. WE WERE NEARLY REAR ENDED AND THE CRASH WOULD HAVE BEEN DEVASTING. WE CERTAINLY ARE INTERESTED IN DISCOVERING HOW MANY OTHER SIENNA'S OR SIMILARLY EQUIPPED VEHICLES USING THE SAME TRANSMISSION HAVE FAILED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558980January 12, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
CHECK ENGINE LIGHT ILLUMINATED, DEALER STATED THE TORQUE CONVERTER NEEDED REPLACED, CONSUMER IS REQUESTING AN EXCHANGE FOR A COMPARABLE CAR WITHOUT DEFECTS, OR HIS MONEY BACK. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739144January 10, 2001
TIRES
DRIVING STRAIGHT AT 40 MPH ON DRY, LEVEL PAVEMENT. PASSENGER SIDE FRONT TIRE BLEW OUT, CAUSING VEHICLE TO HIT CURB. VEHICLE WAS SAFELY STOPPED. TIRE HAS LARGE HOLE IN SIDEWALL. *AK (DOT NUMBER: W2MOF6L279 TIRESIZE: P205/70R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558779January 9, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
A DESIGN FLAW IN THE ENGINE CAUSED THE ENGINE TO DEVELOP SLUDGE, THIS IS WHEN THE OIL TURNS INTO A THICK TAR LIKE GOOP THAT CLOGS THE ENGINE A OIL SYSTEMS, WHEN THE VEHICLE WAS TAKE TO THE DEALER IT WAS STATED THAT THE ONLY CAUSE WAS IMPROPER MAINTENANCE WHICH VOIDS THE CUSTOMERS WARRANTY, THERE WAS NO WARNING OR INDICATION THAT THE ENGINE AS ABOUT TO BE DAMAGED, THE CONSUMER HAD TO HAVE A NEW ENGINE INSTALLED IN THEIR NEW VEHICLE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877808January 9, 2001
TIRES:TREAD/BELT
PE00 020; CONSUMER WAS TRAVELING ABOUT 55MPH ON HIGHWAY AND HEARD A NOISE. SHE WAS ABLE TO PULL OVER TO SIDE OF SHOULDER, AND NOTICED THAT DRIVER'S SIDE TIRE TREAD SEPARATED. FIRESTONE, WILDERNESSS AT TIRE. THERE WERE NO INJURIES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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