Toyota Sienna Complaints

9,048 consumer complaints on file.

#738949January 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED WHILE DRIVING AT 70 MPH ON FLORIDA TURNPIKE. THE VAN HAD TO BE TOWED TO BEV SMITH TOYOTA IN FT. PIERCE WHERE IT REMAINS TODAY. WE WERE TOLD THAT THE TRANSMISSION ARE ON BACK ORDER IN CALIFORNIA WHICH MEANS THEY MUST COME FROM JAPAN. IN DOING SOME RESEARCH, I HAVE FOUND THAT SEVERAL HUNDRED SIENNA OWNERS HAVE EXPERIENCED THE SAME PROBLEM. I WAS TOLD THAT OUR REPLACEMENT TRANSMISSION WILL HAVE A "FIX" BUT NO ONE WILL TELL US WHAT THE PROBLEM WAS WITH THE ORIGINAL TRANSMISSION. IN THE MEANTIME, WE HAVE INCURRED NEARLY $2,000 ADDITIONAL EXPENSES TO DATE, WILL BE INCURRING ADDITIONAL EXPENSES FOR RENTING A VEHICLE, HAVE LOST FOUR DAYS OF WORK (THREE FAMILY MEMBERS), AND HAVE NO IDEA WHEN OUR VEHICLE WILL BE RETURNED TO US. IT APPEARS THAT TOYOTA MOTOR SALES IS AWARE OF PROBLEMS WITH THE 2000 SIENNA TRANSMISSIONS, BUT ISN'T TELLING OWNERS OR POTENTIAL BUYERS OF THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877519January 5, 2001
VISIBILITY:WINDSHIELD
WINDSHIELD CRACKED FROM BOTTOM WHERE HEATER BLEWOUT WHICH MAY HAVE CONTRIBUTED TO THIS PROBLEM. *AK ONE DAY PRIOR TO THE INCIDENT, THERE WAS A SNOW STORM AND ICE BUILD-UP ON FRONT WINDSHIELD. THE WINDSHIELD CRACKED LATER ON. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558743January 3, 2001
TIRES
WHILE TRAVELING AT 35 MPH, TWO TIRES HAD BLOWOUTS, (TIRES MANUFACTURED BY DUNLOP), WHICH CAUSED WHEEL DAMAGE TO THE VEHICLE. *CJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738736January 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE VEHICLE WAS IDLING IN OUR DRIVEWAY, WHEN WE CAME OUT OF THE HOUSE, IT HAD POPPED INTO REVERSE AND BACKED INTO OUR GARAGE. IT IS POSSIBLE FOR THE SHIFT LEVER TO STOP IN-BETWEEN PARK AND REVERSE AND THEN POP INTO REVERSE IN A FEW MINUTES BY ITSELF. IS THIS A TYPICAL PROBLEM AND NOT CONSIDERED A DEFECT?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738507December 30, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TOYOTA WOULD NOT AUTHORIZE RENTAL OF ANOTHER MINIVAN DURING TWO WEEK REPAIR. I DROVE FOUR CHILDREN IN THE BACKSEAT OF A CAR. NO SAFETY DEFECT LISTED IN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738491December 29, 2000
WHEELS:LUGS/NUTS/BOLTS/STUDS
3 OUT OF 5 LUGS ON ONE WHEEL SHEARED OFF WHEN REPLACING TIRE. MECHANIC CLAIMS TO HAVE USED TORQUE WRENCH SET WELL BELOW FACTORY SPECS. NOT CLEAR WHETHER LUGS ARE DEFECTIVE OR MECHANIC OVER-TORQUED. LUG NUTS ARE DESIGNED FOR MAG WHEELS BUT SPARE IS NOT A MAG. APPEARS POSSIBLE THAT USING THESE NUTS ON A STANDARD WHEEL RESULTS IN NUTS BEING SWAGED ONTO THE LUGS SUCH THAT THEY SUBSEQUENTLY FAIL. MEACHANIC REPORTS THAT THIS HAPPENS ABOUT ONCE A MONTH ON THIS VEHICLE AND MUCH MORE FREQUENTLY ON SIMILARLY DESIGNED ISUZU LUG NUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785193December 27, 2000
STEERING: STEERING WHEEL/HANDLE BAR
WHILE MAKING A LEFT TURN THE STEERING WHEEL STICKS/LOCKS INSTEAD OF AUTOMATICALLY RETURNING TO CENTER, THE PROBLEM SEEMS TO BE MORE NOTICEABLE IN WARM WEATHER, DEALER HAS BEEN UNABLE TO FIND THE PROBLEM. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785180December 26, 2000
STRUCTURE:BODY:DOOR
THE INNER SLIDING DOOR RELEASE BUTTON STUCK IN THE DEPRESSED POSITION, THE DOOR HAS BEEN REPAIRED BUT NOW IT RATTLES AND SQUEEKS. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738246December 26, 2000
TIRES
TIRE SEPARATION. *AK (TIRESIZE: 215/65/15)( DOT NUMBER: TIRE SIZE: 215/65/15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738039December 20, 2000
SEAT BELTS:FRONT:ANCHORAGE
DRIVER'S SEAT BELT ANCHOR BOLT ON DOOR PILLAR UNSCREWED AND FELL TO THE FLOOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738008December 19, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKE CLUNKING NOISE WHEN BACKING UP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738009December 19, 2000
TIRES
FRONT TIRES ARE UNEVENLY WORN WITHOUT NO ALIGNMENT PROBLEM REPORTED FROM DEALER'S SERVICE DEPARTMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876557December 15, 2000
VISIBILITY:WINDSHIELD
RIGHT HAND SIDE OF WINDSHIELD IS DISTORTED. THIS CAUSES POOR VISIBILITY. *AK WINDSHIELD WAS DEFORMED BUT THE MANUFACTURER DECLINED TO REPLACE IT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737744December 12, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:ENGINE
AT ONLY 30,000 MILES, WHILE VEHICLE STILL UNDER FULL BUMPER TO BUMPER WARRANTY, SMOKE BEGAN EMITTING FROM EXHAUST PIPE. TOOK TO DEALER - DEALER SAYS IT IS STEAM. NEXT SMOKE GETS WORSE (ITS BLUE) & OIL LIGHT FLASHES WHEN BRAKING. TAKE IT BACK TO DEALER - DEALER SAYS NEED OIL CHANGE. DO IT. NEXT - SAME STUFF. TAKE IT BACK. DEALER SAYS OIL LEAK IN VALVES OR RINGS - WILL CALL TO SET UP APPT. FOR REPAIR. NO CALL. I CALL DEALER. DEALER SAYS WANT OIL CHANGE RECEIPTS. I GET THEM. DEALER SAYS NO FIX UNDER WARRANTY, NOT COVERED, CAUSED BY CONSUMER LACK OF MAINTENANCE. I COMPLAIN TO MANUFACTURER. NO LUCK. I LOOK ON INTERNET - HUNDREDS OF IDENTICAL COMPLAINTS ON VARIOUS WEB SITES. CAUSED BY SLUDGE IN ENGINE, WHICH ANALYSIS OF SHOWS WATER & FUEL IN OIL. I CONTAACT YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737494December 7, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES MAKING CLUNKING AND SCRAPING NOISE. DEALER SAYS DRUMS ARE CRACKING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875913December 4, 2000
STEERING, STRUCTURE:BODY:DOOR
WHILE DRIVING STEERING SYSTEM MALFUNCTION ED,CAUSING LOSS OF STEERING ABILITY WHICH ALMOST RESULTED IN A CRASH. DEALER REPLACED RACK GUIDE SUB ASSEMBLY PER TECHNICAL SERVICE BULLETIN. ALSO, BOTH SLIDING DOOR POWER LOCKS MALFUNCTIONED WAS UNABLE TO OPEN FROM INSIDE OR OUTSIDE, WHICH IN CASE OF EMERGENCY, THOSE SLIDING DOORS COULD NOT BE USED. DEALER HAD TO REPLACE LOCKS. BUT, SODA SPILLED INTO RUBBER OF DOOR AND CAUSED THEM TO STICK. THEY SHOULD USE BOTTLES. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737104November 30, 2000
TIRES
WE HAVE HAD EXTENSIVE PULLING PROBLEMS AND EXCESSIVE TIRE WEAR WITH OUR SIENNA FROM THE 2ND MONTH WE HAVE OWNED IT. THE TIRES ARE VERY WORN OUT ON THE OUTER EDGES WITH ONLY 18000 MILES. WE HAVE HAD IT INTO OUR DEALER 5 TIMES TO FIX THE PROBLEM. WE ARE AWARE AFTER DOING EXTENSIVE RESEARCH THROUGH THE INTERNET THAT MANY SIENNAS ON THE ROAD HAVE THIS PROBLEM AND TOYOTA IS AWARE OF IT, BUT CONTINUES TO PUT PEOPLE OFF. I LIVE IN THE NORTHWEST WHERE WE HAVE MANY RAINY DAYS AND MY VEHICLE IS UNSTABLE IN THE RAIN, WITH ALOT OF SLIPPAGE IN THE TIRES. THIS A KNOWN PROBLEM WITH THE SIENNA, AS EVIDENCED BY OUR RESEARCH THROUGH EDMUNDS.COM'S TOWN HALL WHICH IS A FORUM FOR PEOPLE WITH PROBLEM VEHICLES. NUMEROUS PEOPLE HAVE REPORTED EXCESSIVE TIRE WEAR WHICH IS UNSAFE AND A POTENTIAL HAZARD. THANK YOU FOR TAKING MY COMMENTS INTO CONSIDERATION. I KNOW I AM ONLY ONE PERSON, BUT THE I CONSIDER THE SAFETY OF MY CHILDREN IMPORTANT ENOUGH TO MAKE MY EXPERIENCES HEARD. THANK YOU, LAURIE A. SHANK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557942November 27, 2000
TIRES
THE FIRESTONE TIRE ON THE VEHICLE EXPERIENCED A BLOW OUT WHILE DRIVING. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557839November 21, 2000
TIRES
RIGHT FRONT TIRE BLEWOUT WHILE DRIVING (FIRESTONE FR 680 P205/70R15), CONSUMER REQUEST REIBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874095October 30, 2000
VEHICLE SPEED CONTROL
WHEN DRIVING AT HIGHWAY SPEED AND UPON ACCLERATION VEHICLE LOSES ALL POWER MAKING IT VERY DIFFICULT TO OPERATE VEHICLE, ALSO, VEHICLE HAS CUT OFF IN THE MIDDLE OF ONCOMING TRAFFIC. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Sienna