Toyota Sienna Complaints

9,048 consumer complaints on file.

#886148April 17, 2001
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
REAR TAILGATE DOOR UNABLE TO OPEN FROM OUTSIDE. DEALER / MANUFACTURER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743979April 13, 2001
SUSPENSION:FRONT, TIRES
VEHICLE HAS EXPERIENCED SEVERE PULLING TO THE LEFT SINCE NEW. BOTH FRONT TIRES REPLACED AT 7,500 MILES. A TOYOTA REPRESENTATIVE AND THE DEALER HAVE DENIED THE EXISTENCE OF PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885818April 12, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKES WOULD MAKE NOISE & JERK WHEN APPLIED. TOOK TO DEALERSHIP FOR REPAIRS. BRAKES WERE BURNED AND HAD THEM REPLACED. PROBLEM STILL EXISTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9002075April 6, 2001
ENGINE AND ENGINE COOLING
THE ENGINE SLUDGED AT 23,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885209April 6, 2001
STRUCTURE:BODY:DOOR
IT TAKES CONSIDERABLE AMOUNT OF WEIGHT TO HAVE REBOUND FEATURE FOR POWER SLIDING DOOR TO OPERATE. CONSUMER FEELS THIS FEATURE IS USELESS AS A SAFETY FEATURE.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743511April 4, 2001
TIRES
CATASTROPHIC TIRE FAILURE WHILE TRAVELING ON INTERSTATE HIGHWAY. TIRES NOT UNDER-INFLATED. TIRE EXPLOSIVELY SEPARATED (BELT AND CARCASS) CAUSING VIOLENT FEEDBACK TO STEERING.. NO WRECK DUE TO LUCK; NO TURNOVER SOLELY DUE TO LOW PROFILE OF VEHICLE. TIRE NOW LOOKS THE SAME AS PREVIOUSLY RECALLED FIRESTONE TIRES. REPLACED ALL FOUR TIRES WITH OTHER BRAND. RECOMMEND A LOOK AT BASIC FIRESTONE RADIAL TIRE DESIGN.*AK (DOT NUMBER: W2VFAIT TIRESIZE: P215/65R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884711March 30, 2001
TIRES
THERE WERE TWO GAPS IN TIRES BETWEEN TREAD AND BODY OF TIRE WHILE TRAVELING AT 35 MPH ON A 2000, TOYOTA, SIENNA; ORIGINAL EQUIPMENT, TIRE SIZE P215/65R15, DOT# W2VFALT229. FIRESTONE NOTIFIED, AND WAS UNWILLING TO ASSIST IN THIS MATTER. *AK CONSUMER HAS TIRE FOR VIEWING. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560595March 29, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
WHILE DRIVING ENGINE JUST ALL OF A SUDDEN LOST POWER AND VEHICLE STARTED TO SLOW DOWN IN THE MIDDLE OF TRAFFIC, POSSIBLE ENGINE OR ELECTRICAL MALFUNCTION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883438March 20, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
TRANSMISSION WENT OUT AT 75 MPH/TACHOMETER WENT TO ZERO, AND ENGINE KEPT RUNNING. DEALER INFORMED CONSUMER THAT SHE WAS # 49 ON WAITING LIST FOR A TRANSMISSION WHICH WAS ON BACK ORDER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742667March 19, 2001
TIRES
"LOW TIRE" INDICATOR CAME ON ABOUT 1/4 OF A MILE FROM HOME.TIRE WAS REPLACED WITH "SPARE" AND UPON INSPECTION, FOUND TIRE TO BE DAMAGED ALONG THE SEAMS OR THREADS.ALL TIRES ARE SHOWING "CRACKS"ALONG THE SEAMS AT DIFFERENT PLACES ON THE TIRE.DEALER SAID TIRE'S GUARANTEE IS FOR 1 YEAR BY MANUFACTURER OR 36,00 MILES IN A THREE YEAR PERIOD.I WILL REPLACE TIRE AT MY EXPENSE SINCE IT SEEMS,I DON'T HAVE MUCH OF A CHOICE.PLS KEEP ME INFORMED OF FUTURE COMPLAINTS ON THIS SITUATION. *AK (DOT NUMBER: W2VF TIRESIZE: P215/65R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742495March 15, 2001
ENGINE AND ENGINE COOLING:ENGINE
I TOOK MY NEW TOYOTA SIENNA TO BE REPAIRED BECAUSE IT WAS SMOKING. I WAS TOLD THAT THE ENGINE HAD SLUDGE IN IT AND TOYOTA WAS DENYING ANY WARRANTY CLAIMS. HOW DOES A BRAND NEW ENGINE GET SLUDGE IN IT? THERE ARE LITERALLY HUNDREDS OF SIMILAR INSTANCES REPORTED ON VARIOUS SITES ON THE INTERNET. THE PATTERN IS SIMILAR - LOW MILEAGE TOYOTA VEHCLES (ESPECIALLY SIENNAS) SUDDENLY SMOKING AND HAVING SLUDGE IN THEIR ENGINES, DEPSITE PROPER MAINTENANCE AND REGULAR OIL CHANGES. THERE CLEARLY IS A COVERUP HERE BY TOYOTA. THEY ARE DECLINING WARRANTY CLAIMS RATHER THAN TRYING TO DEAL WITH THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742354March 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, VEHICLE SPEED CONTROL
WE ARE VERY UNHAPPY WITH THIS VAN AND THE LITTLE SERVICE WE RECEIVE WE WISHED WE NEVER PURCHUSE THIS CAR..... UNSAFE & DEFECTIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742367March 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882858March 13, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, STRUCTURE:BODY:DOOR
ENGINE WENT OUT WHILE DRIVING 55 MPH. DEALER REPLACED ENGINE. CURRENTLY, NEW ENGINE IS MAKING A RATTLING SOUND INTERMITTENTLY. DEALER CANNOT FIND PROBLEM WITH ENGINE. ALSO, POWER LOCKS ARE NOT WORKING PROPERLY, SOMETIMES IT TAKES 3 OR 4 TIMES BEFORE DOORS WILL OPEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560240March 7, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
BOTH FRONT BRAKE CALIPERS LEAKING FLUID CAUSING THE BRAKES TO SQUEAK, THE CONSUMER WAS NOTIFIED THAT THERE WAS A TECHNICAL STOP SALES ORDER ISSUED ON ALL BRAKE PARTS AND THE DEALER HAD TO WAIT FOR PARTS. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882401March 7, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
AFTER STOPPING AT A GAS STATION TO PUT FUEL IN VEHICLE, AND UPON OPENING FUEL CAP FLAMES WERE COMING FROM INSIDE OF THE FUEL TANK, BURNING CONSUMER'S FACE. FIRE INVESTIGATOR COULD NOT SAY WHAT HAD CAUSED FIRE.*AK
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#882158March 5, 2001
POWER TRAIN:AXLE ASSEMBLY
REAR AXLE WILL NOT BALANCE. WAS TOLD THAT IT CANNOT BET ALIGNED. ALSO, TOLD THAT IT MAY HAVE HAPPENED DURING TRANSPORT. CONSUMER HAS TO KEEP BUYING TIRES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741909March 4, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
COMPLETE AND PERMANENT TRANSMISSION FAILURE. VEHICLE SUDDENLY AND PERMANENTLY LOST ABILITY TO ACCELERATE/TRANSMISSION DISENGAGED WHILE TRAVELING ON INTERSTATE AT 65MPH. BARELY COASTED TO SIDE OF ROAD WHILE TRYING TO AVOID TRAFFIC BEARING DOWN ON US (TWO ADULTS AND THREE SMALL CHILDREN). WE HAVE NOW DISCOVERED THAT THIS DEFECT WITH SIENNAS, WAS KNOWN AS EARLY AS JUNE 2000. THIS DEFECT USUALLY CAUSES COMPLETE TRANSMISSION FAILURE DURING SUSTAINED HIGHWAY SPEEDS. TOYOTA WAS NEGLIGENT IN NOT WARNING OWNERS OF THIS EXTREMELY HAZARDOUS DEFECT. OUR VEHICLE IS NOW ABOUT 300 MILES FROM OUR HOME, WITH NO FIX CURRENTLY AVAILABLE FROM TOYOTA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741795March 2, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
HAVE BEEN TOLD I HAVE SLUDGE BUILD UP IN MY ENGINE DUE TO LACK OF MAINTANANCE. I HAVE RECEIPTS FOR 3 OIL CHANGES IN THE FIRST 19000 MILES, BUT THEY THEN TELL ME IT MUST HAVE BEEN INFERIOR OIL. HAVE FOUND THIS TO BE PROBLEM WITH PEOPLE NATION WIDE, AND TOYOTA WILL NOT STAND BEHIND ITS WARRANTY. THERE IS NO WAY THAT THIS PROBLEM HAS BEEN CAUSED SOLELY DUE TO A LACK OF MAINTANANCE TO ALL THE PEOPLE HAVING THE SAME PROBLEM. TOYOTA WANTS TO REBUILD THE ENGINE ON A ONE YEAR OLD VAN WITH 19000 MILES FOR $2200, THOUGH IT WAS PROPERLY MAINTAINED. WILL NOT ACCEPT RECEIPTS FOR SERVICE DONE AS PROOF OF MAINTANANCE. WHAT ELSE ARE WE SUPPOSED TO HAVE TO ENSURE PROOF?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560013March 1, 2001
EQUIPMENT
THE VEHICLE WAS ONLY PROVIDED WITH A HOLE IN THE FRAME FOR A TETHER STRAP ON THE LEFT CENTER ISLE SEAT, THE DEALER REFUSES TO DRILL A HOLE IN THE FRAME SO THE HARDWARE CAN BE INSTALLED FOR ANOTHER STRAP FOR HER OTHER CHILD. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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