Toyota Sienna Complaints

9,048 consumer complaints on file.

#10357168September 23, 2010
WHEELS
RIMS ON 2006 SIENNA XLE BEGAN BUBBLING AND CORRODING AFTER 1 YEAR. DEALERSHIP WILL NOT REPLACE THEM OR ACKNOWLEDGE THAT THERE IS A PROBLEM. CORROSION WILL EVENTUALLY BE A SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357218September 23, 2010
STRUCTURE:BODY:DOOR
THE DOOR WOULD NOT OPEN MANUALLY, ON MY SLIDING DOOR IN MY 04' SIENNA. THE ONLY WAY IT WOULD OPEN WAS TO USE THE ONE POWER DOOR- I CALLLED TOYOTA EXPLAINING I HAVE 2 SIDE DOORS THAT THE LOCKING MECHANISM WAS BROKEN AND THIS IS A SAFETY ISSUE- THEY DID NOT FEEL IT WAS AN ISSUE, A MONTH APART BOTH SLIDING DOORS STOPPED OPENING!! TODAY I PUSHED THE BUTTON TO OPEN THE MOTOR DOOR, A CABLE WENT FLYING SIDEWAYS AND ALMOST CUT THE PRINCIPAL AT OUR SCHOOL WHEN I WAS LETTING MY DAUGHTER OUT FOR SCHOOL. THE DOOR WOULD NOT OPEN OR CLOSE IT WAS JUST STUCK! I CALLED TOYOTA AS I HAVE SEEEN THOUSANDS OF 04 SIENNA'S WITH THE DOORS DOING THIS- THE CABLE GETS A RUST SPOT AND JUST SNAPS!!! I CAN NOT BELIEVE THAT TOYOTA DOES NOT THINK IT IS A PROBLEM TO HAVE CHILDREN IN A CAR WHERE THE DOOR WILL NOT EITHER OPEN OR CLOSE- THATS A HUGE SAFETY ISSUE! LET SOMETHING HAPPEN TO ONE OF MY KIDS AND I WILL OWN TOYOTA!! REPAIRS FOR THIS DOORARE $1800.00!!! WITH LAYOFFS AND JOBS- WHO HAS $1800.00 TO JUST FIX SOMETHING THAT SHOULD HAVE NEVER HAPPENED IN THE FIRST PLACE, NORMALLY YOU COULD NOT HAVE TO REPLACE THE MOTOR YOU COULD USE THE MANUAL DOOR- BUT, IT SEEMS WITH ALL THE METAL IN THE LOCKING MECHANISM,AND IF THAT LITTLE .29 CENT PIECE BREAKS, YOU HAVE TO REPLACE THE WHOLE $600 MECHANISM. COME ON PEOPLE- SERIOUSLY! WELL I HAVE CONTACTED THEM, THIS IS A HUGE SAFETY ISSUE FAR MORE PRECEEDING A TIRE CABLE. THOUSANDS OF COMPLAINTS- TOYOTA-DOESNT SEEM TO THINK ITS AN ISSUE AT ALL, MAYBE IT WILL HAPPEN TO ONE OF THEM AND THEIR KID HAS A DOOR OPEN WHILE DRIVING OR A WRECK, AND NO WAY TO GET THEM OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357206September 23, 2010
STRUCTURE
2011 TOYOTA SIENNA: THE FLOOR RUG ON THE REAR RIGHT SIDE OF THE PASSENGER SEAT KEEPS ROLLING UP, CAUSING AN UNAWARE PASSENGER ENTERING OR EXITING FROM/TO THE THIRD ROW SEAT OF THE VEHICLE TO TRIP OVER IT. IT'S A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357056September 22, 2010
FUEL SYSTEM, OTHER
WHEN FUELING 2006 SIENNA GAS FLOWS OVER SIDE OF VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357050September 22, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
BROKEN CABLE FOR SLIDING DOOR OF MY 2003 TOYOTA SIENNA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356751September 21, 2010
AIR BAGS, AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW
THE SRS INDICATOR LIGHT BEGAN FLASHING ON MY 2006 TOYOTA SIENNA ON 09/20/10. THE OWNER'S MANUAL STATES IF THIS OCCURS, TO TAKE THE VEHICLE TO THE DEALERSHIP IMMEDIATELY. I WAS RECENTLY ADVISED BY COBB COUNTY TOYOTA THAT MY AIRBAG IS DEFECTIVE AND NEEDS TO BE REPLACED FOR $2400. SINCE MY 2006 SIENNA HAS 76K MILES ON IT, TOYOTA WOULDN'T COVER IT UNDER THE WARRANTY. I ASKED HOW AN UNUSED AIRBAG COULD BE DEFECTIVE, I WAS TOLD THAT IT IS AN ELECTRICAL COMPONENT. THAT WAS THE COMPLETE ANSWER. SO, I CHECKED ONLINE. AND, SURE ENOUGH, HUNDREDS OF PEOPLE ALL OVER THE COUNTRY ARE FACING THE SAME PROBLEM WITH THEIR 2006 SIENNA. AND, NO ONE HAS BEEN ABLE TO EXPLAIN THE REASON. I CALLED THE TOYOTA CORPORATE OFFICE AND THE (NO) CUSTOMER SERVICE REP SAID THAT ALL SHE COULD DO WAS DOCUMENT MY CONCERN. NO MANAGER COULD CALL OR ASSIST ME. NO ONE COULD SEND ME A LETTER STATING WHY AN UNUSED AIRBAG IS SUDDENLY DEFECTIVE AFTER ONLY 4 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356450September 20, 2010
AIR BAGS:SIDE/WINDOW
2007 TOYOTA VAN. CONSUMER STATES SHE WAS HIT ON THE DRIVER'S SIDE BY ANOTHER VEHICLE AND THE AIRBAGS DID NOT DEPLOY *TGW THE CONSUMER STATED SHE HIT HER HEAD ON THE WINDOW. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10356277September 18, 2010
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
2004 TOYOTA SIENNA. POWER SLIDING DOOR CABLE SNAPS. LEAVING DOOR UNABLE TO OPEN FULLY. TOYOTA DEALER SAYS PART IS $1200 DOLLARS AND 4.3 HOURS LABOR TO INSTALL. $1800 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356119September 17, 2010
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
THE CABLE RELATED TO THE AUTOMATIC SLIDING PASSENGER DOOR ON MY 2005 TOYOTA SIENNA SNAPPED. I TOOK IT TO THE DEALER AND HE SAID IT RUSTED THROUGH. THE WIRE FOR THE SLIDING DOOR MECHANISM IS ON THE OUTSIDE OF THE VEHICLE. I HAS THIN LAYER OF BLACK PROTECTIVE COATING. IT WILL COST $1800 TO REPAIR AS THE CABLE AND MOTOR ARE ONE UNIT. IT IS BEYOND COMPREHENSION WHY AN OEM WOULD DESIGN AN AUTOMOBILE WITH THE CABLE SYSTEM EXPOSED TO THE ELEMENTS. THE EXTREME WEATHER IN MINNESOTA WE EXPERIENCE IS QUITE TAXING TO AN AUTOMOBILE, REGARDLESS OF ELECTRICAL DESIGN. BUT TO HAVE THE ELECTRICAL COMPONENTS EXPOSED TO SALT AND OTHER CORROSIVE MATERIALS IS JUST REALLY BAD PRODUCT DESIGN AND SHOULD BE CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356138September 17, 2010
STEERING, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT THE STEERING WAS DEFECTIVE. THE TIRES WERE PROTRUDING IN DIFFERENT ANGLES INWARD AND OUTWARD. THE ABS SYSTEM WOULD ENGAGE INDEPENDENTLY, THE AIR CONDITIONER WAS LEAKING INSIDE THE VEHICLE AND THE DRIVER'S SIDE SEAT BELT WOULD NOT WORK BECAUSE THE SEAT WAS ACTUALLY DESIGNED FOR THE PASSENGER SIDE, BUT WAS INSTALLED TO THE DRIVER'S SEAT . THE CONTACT ALSO STATED THAT THE RACK AND PINION WAS LEAKING GREASE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355915September 16, 2010
STRUCTURE:BODY
TL*THE CONTACT OWNS A 2001 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH A METAL BAR UNDERNEATH THE STEPS ON THE SIDE OF THE VEHICLE WERE DRAGGING ON THE GROUND. THE CONTACT PULLED OVER AND NOTICED THAT THE STEPS HAD MAJOR RUST UNDERNEATH IT. HE WAS CONCERNED THAT SOMEONE COULD BE SEVERELY INJURED. THE CONTACT STATED THAT THE MANUFACTURER WOULD NOT COVER THE REPAIR COST. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355960September 16, 2010
VEHICLE SPEED CONTROL
I WAS DRIVING INTO A PARKING SPACE AT APPROX 10 MPH WHEN THE VEHICLE ACCELERATED WHILE I WAS PARKING IT. THANK GOD A TREE WAS IN FRONT OF THE SPACE OR I WOULD HAVE HIT A PERSON OR VEHICLE. IT HAPPENED ON 9/27/2005 AND I WAS TOLD I MUST HAVE HIT THE GAS. SINCE MY HUSBAND WORKS FOR A TOYOTA DEALERSHIP I LET IT GO. I NOW REALIZE I SHOULD REPORT IT TO YOU AS MY HUSBAND KNOWS OF OTHER ACCIDENTS SINCE THEN. THE VEHICLE WAS A 2004 TOYOTA SIENNA WHICH WAS NOT INCLUDED IN THE RECALL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10355788September 15, 2010
STRUCTURE:BODY:DOOR
DRIVER'S SIDE DOOR HINGE BROKE INSIDE THE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355659September 15, 2010
AIR BAGS
I HAVE A 2006 TOYOTA SIENNA THAT HAS AN AIRBAG LIGHT THAT COMES ON. THIS VEHICLE HAS 85, 062 MILES AND WHEELER TOYOTA IN GRANTS PASS, OR SAID THAT A TECH BULLETIN # 0162-10 REQUIRES TO REPLACE RIGHT SIDE FOLD FLAT AIR BAG ASSY. AND REPLACE RIGHT SIDE FLOOR WIRE HARNESS ASSY. APPROX. $2238.36 FOR REPAIRS. THEY STATED THAT THE WARRANTY EXPIRED AT 60,000 MILES. SHOULDN'T THIS BE COVERED UNDER A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355452September 14, 2010
STRUCTURE:BODY:HATCHBACK/LIFTGATE, ELECTRICAL SYSTEM
BACK HATCH ON TOYOTA SIENNA XLE (2006) WILL NOT CLOSE AUTOMATICALLY (VIA BUTTONS OR FOB) IN WARM WEATHER (I.E. OVER APPROX. 83 DEGREES). MUST BE CLOSED MANUALLY. ONLY HAPPENS WHEN VEHICLE HAS BEEN SITTING IN SUN. HAVE HEARD SAME COMPLAINT FROM NUMEROUS OTHER OWNERS OF SAME MAKE AND MODEL AND LATER MODELS. STARTED OCCURRING SHORTLY AFTER NEW STRUTS WERE INSTALLED TO ADDRESS RECALL FOR HATCHBACK UNEXPECTEDLY FALLING DOWN WITHOUT WARNING. SEVERAL ENGINEERS HAVE SUGGESTED THE NEW STRUTS ARE TOO STRONG FOR EXISTING HATCHBACK MOTOR (STRONGER STRUT MECHANISM USED TO PREVENT HATCHBACK FROM FALLING). RECOMMEND NEW MOTOR TO MATCH STRENGTH OF RECALL REPLACEMENT STRUTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355137September 13, 2010
STRUCTURE, STRUCTURE:BODY, STRUCTURE:FRAME AND MEMBERS
2006 TOYOTA SIENNA SEEMS TO HAVE AN ISSUE WITH DRIVER SIDE FRONT DOOR STARTING TO DETERIORATE RESULTING IN A POPPING SOUND COMING OUT AROUND THE HINGE IN THE MIDDLE WHILE OPENING AND CLOSING THE DOOR. THIS SEEMS TO BE A COMMON ISSUE AND TOYOTA SEEMS TO THINK THIS IS DUE TO CORROSION OR CRACK IN THE FRAME THAT HOLDS THE DOOR. OUR CONCERN IS THAT IF THE POPPING SOUND CAN START OCCURRING DUE TO NORMAL WEAR AND TEAR USE, THIS COULD RESULT IN BIGGER PROBLEM OVER TIME LIKE EXCESSIVE CORROSION OR CRACK COULD HINDER THE DOOR UNUSABLE. THE REMEDY THAT WE HAVE RESEARCHED ONLINE SEEMS TO BE REPLACING A DOOR AND MAKING A HOLE ON THE INSIDE EDGE OF THE DOOR TO ALLOW THE HINGE TO SLIDE IN AND OUT MORE FREELY. THIS NEEDS TO BE INVESTIGATED AND ADDRESSED APPROPRIATELY. TOYOTA HAS A TSB OUT FOR THIS BUT NO RECALL. THIS SHOULD BE A RECALL AS UNUSABLE DRIVER SIDE DOOR COULD BE A MAJOR SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355302September 13, 2010
STRUCTURE:BODY:DOOR
DRIVER'S SIDE AUTOMATIC DOOR STICKS AND WILL NOT CLOSE AUTOMATICALLY. WE HAVE TO MANUALLY HELP IT ALONG THE WAY. I WAS TOLD BY THE DEALERSHIP THAT THEY WOULDN'T REPAIR IT BECAUSE THEY SAID BECAUSE IT WAS A HINGE PROBLEM, WHICH IS NOT COVERED IN THE WARRANTY. THE DOOR ONLY OPENS AND CLOSES NOW WHEN I MANUALLY HELP IT ALONG THE WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354970September 11, 2010
SEATS
I HAVE AN 8 MONTH OLD SON, WHO IS VERY TALL FOR HIS AGE. THEREFORE, HE IS IN A BRITAX ROUNDABOUT 50 CARSEAT - REARFACING. I DRIVE A 2011 TOYOTA SIENNA XLE. ONE DAY WHEN I WAS PARKED ON AN UPHILL INCLINE, MY SLEEPING SON'S HEAD FELL FORWARD AND HE STOPPED BREATHING UNTIL MY HUSBAND REALIZED IT AND PUSHED HIS HEAD BACK. WE HAD BEEN USING A ROLLED RECEIVING BLANKET TO HELP HOW UPRIGHT HIS REARFACING SEAT SITS IN THE BACKSEAT CAPTAINS CHAIR OF OUR VAN. THE STRAPS OF THE CARSEAT ARE NOT LONG ENOUGH TO ACCOMMODATE A POOL NOODLE, BECAUSE THE SEAT OF THE CAR IS SO RECLINED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355011September 11, 2010
STRUCTURE
2004 TOYOTA SIENNA PASSENGER SIDE SLIDING DOOR MECHANISM FAILED AND AUTOMATICALLY SHUT WITHOUT WARNING, HITTING A PASSENGER WHO WAS REACHING INTO THE BACK SEAT. IT DID NOT SPRING BACK. THE DOOR WOULDN'T OPEN AGAIN. WE TOOK IT TO THE RUDY LUTHER DEALERSHIP IN GOLDEN VALLEY, MN AND WERE TOLD THAT IT WOULD COST $2,000 TO FIX. RATHER THAN PAY THIS, WE ELECTED TO PAY $112 TO HAVE THE CABLES CUT AND THE SWITCH UNPLUGGED. WE ARE EXTREMELY DISAPPOINTED IN THIS FAILURE AND IN THE DEALERSHIPS RESPONSE. THE CAR ONLY HAD 51,641 MILES ON IT WHEN THIS OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10355023September 11, 2010
STRUCTURE:BODY:HATCHBACK/LIFTGATE, EQUIPMENT:ELECTRICAL
I HAVE A 2006 TOYOTA SIENNA XLE. IN THE LAST YEAR, WHEN MY CAR HAS BEEN OUT IN THE SUN, THE REAR HATCH WILL NOT CLOSE USING THE POWER BUTTONS ON THE KEY FOB OR ON THE FRONT CONSOLE. THE HATCH WILL CLOSE ABOUT 10 DEGREES AND THEN GO BACK UP. MY NEIGHBOR HAS A 2007 TOYOTA SIENNA AND HERS DOES THE EXACT SAME THING. I BROUGHT MY VAN TO THE TOYOTA DEALERSHIP WHEN THE REAR HATCH RECALL HAPPENED, BUT THAT REPLACEMENT DID NOT DO ANYTHING FOR MY CAR. I TOOK IT BACK RECENTLY AND HAD NEW SENSORS PUT IT, BUT AGAIN, NO IMPROVEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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