Toyota Sienna Complaints

9,048 consumer complaints on file.

#10361464October 20, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
CABLES ON BOTH REAR POWER SLIDING DOORS HAVE FRAYED AND SNAPPED. REPLACEMENT COST OF CABLE IS EXCESSIVE AT $2200 PER DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361131October 19, 2010
STRUCTURE:BODY
I HAVE A 2006 TOYOTA SIENNA WITH 47,000 MILES. MY PASSENGER SIDE SLIDING DOOR HAS A WORN CENTER HINGE TO WHERE THE PAINT IS NOW DAMAGED ON THE QUARTER PANEL WHERE IT SCRAPES. THERE WAS A SERVICE BULLETIN ON THIS SAME PROBLEM. THERE IS NO WAY A DOOR HINGE SHOULD WEAR OUT THAT QUICKLY. THERE A MANY COMPLAINTS OF THE SAME PROBLEM ALL OVER THE WEB. WE NEED TOYOTA TO STEP UP AND FIX THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361207October 19, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
TOYOTA SIENNA FRONT DOOR WELD FAILURE OCCURS SPONTANEOUSLY. MICHELLE AT TOYOTA CORPORATE SAYS "NOT MAINT. NOR OPERATION FAULT" & "NO DIFFERENT OWNER ACTION TO PREVENT". LETTER SENT BY TOYOTA 11/02/07 STATED IN EFFECT"IF NO NOISE...NO ACTION NECESSARY" WHICH SERVES TO DELAY OWNER ACTION UNTIL OUT OF WARRANTY. TOYOTA SUCCESSFULLY SHIFTED $2000.00 RESPONSIBILITY FROM THEMSELVES TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361272October 19, 2010
AIR BAGS
TL*THE CONTACT OWNS A 2010 TOYOTA SIENNA. WHILE DRIVING 45 MPH A VEHICLE REAR ENDED HIM. THE DRIVER SIDE CURTAIN AIR BAG DID NOT DEPLOY BUT THE PASSENGER SIDE CURTAIN AIR BAG DID. THE VEHICLE WAS DESTROYED AS A RESULT. FOUR PEOPLE SUSTAINED MINOR INJURIES. A POLICE REPORT FILED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 11,940.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10361065October 18, 2010
STRUCTURE
NHTSA RECALL 10V160000 RESULTED IN MY SPARE TIRE ASSEMBLY BEING PLACED IN THE REAR AREA OF MY VAN, MY DEALER TOLD ME IT WAS A TEMPORARY FIX UNTIL REMEDY PARTS WERE AVAILABLE, A WEEK OR SO. THAT WAS AUGUST 17, 2010 AND THEY STILL CLAIM THAT THE PARTS ARE NOT AVAILABLE (OCTOBER 18). I AM CONCERNED THAT THE WHEEL ASSEMBLY COULD FLY FORWARD IN AN EMERGENCY STOP FROM HIGHWAY SPEED AND CAUSE INJURY TO THE CAR OCCUPANTS. NO SUCH INCIDENT HAS HAPPENED YET BUT MY CONCERN IS INCREASING. NEITHER THE DEALER OR TOYOTA SEEM CONCERNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361060October 18, 2010
VEHICLE SPEED CONTROL
I HAD A SUDDEN ACCELERATION INCIDENT IN MY 2005 TOYOTA SIENNA. I WAS MAKING A SLOW U-TURN IN FRONT OF MY HOME INTO A PARKING SPACE BY THE CURB ON THE FAR SIDE OF THE STREET. THE WIDTH OF THE STREET IS SUCH THAT EVEN WITH THE STEERING WHEEL TURNED FULLY TO THE LEFT, THE PASSENGER TIRE RISES UP A DRIVEWAY INCLINE JUST BEFORE THE CAR IS 180 DEGREES AROUND. AS I USUALLY DO FOR THIS TURN, I NEED TO TURN SLIGHTLY MORE THAN 180 DEGREES, HAVE THE PASSENGER TIRE COME OUT OF THE DRIVEWAY, THEN TURN BACK TO BE PARALLEL TO THE CURB. I HAD SLIGHTLY MISJUDGED THE TURN THIS TIME, AND REALIZED THAT MY PASSENGER TIRE WAS GOING TO HAVE TO DROP AN INCH OR TWO OFF THE RISING CURB AT THE EDGE OF THE DRIVEWAY. BECAUSE OF THIS I AM CERTAIN I HAD MY FOOT ON THE BRAKE PEDAL TO KEEP MY SPEED DOWN. ABOUT 5 FEET BEFORE THE WHEEL WAS GOING TO COME OFF THE CURB, THE CAR LURCHED FORWARD, JUMPED THE CURB VIOLENTLY AND FAST, AND CONTINUED MY TURN CARRYING ME PARTLY BACK INTO THE STREET. I WAS VERY SURPRISED, BUT BROUGHT THE CAR TO A STOP QUICKLY WITH THE BRAKE. THE ENGINE WAS NO LONGER REVVING ONCE I STOPPED. I ESTIMATE TAT THE ACCELERATION LASTED FOR NOT MORE THAN 2 SECONDS, POSSIBLY ONLY 1 SECOND. I REVERSED THE CAR AND THEN DROVE IT FORWARD INTO MY INTENDED PARKING SPACE. AFTER PUTTING THE SHIFTER INTO P, I REVVED THE ENGINE AND EVERYTHING SEEMED FINE. FORTUNATELY, THERE WAS NO ACCIDENT AND NO DAMAGE I AM AWARE OF (ALTHOUGH THE PASSENGER WHEEL DID MAKE A THUMP AS IT CAME OVER THE CURB). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361130October 18, 2010
POWER TRAIN, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I HAVE A TOYOTA SIENNA 99 AND MY CHECK LIGHT COMING OUT AND START TO SMOKE SO I FIND THE ENGINE DO THE OIL BE SLUDGE, I WANT TO KNOW IF IS SOME WAY OF TOYOTA FIX THIS PROBLEM FOR ME WHIT OUT CHARGE BECAUSE IS A MANUFACTURE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360805October 16, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
DRIVER SIDE SLIDING DOOR CABLE FRAYED AND SNAPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360551October 14, 2010
STRUCTURE:BODY:DOOR
WE TOOK OUR '04 TOYOTA SIENNA TO THE RIVERVIEW DEALERSHIP (MESA, AZ) TO HAVE SPOT WELDS REPAIRED ON FRONT DRIVER'S SIDE DOOR (COST $260) AND TO HAVE FRONT PASSENGER DOOR REPLACED BECAUSE THE SPOT WELDS FAILED AND DOOR FRAME WAS DAMAGED BEYOND REPAIR (TOYOTA GOOD-WILLED NEW DOOR UNDER "WARRANTY ENHANCEMENT" AT APPROXIMATE COST OF $2000). WHEN THE SERVICE TECH WAS NEARING COMPLETION OF THE REPAIRS ON 9/30/10, HE OPENED THE POWER SLIDE DOOR ON PASSENGER SIDE. THE CENTER HINGE PIN FAILED. THE MOTOR ON THE POWER SLIDING DOOR DID NOT STOP WHEN IT ENCOUNTERED RESISTANCE FROM THE FAILED CENTER HINGE PIN. IT CONTINUED TO FORCE THE DOOR OPEN CAUSING THE CENTER HINGE PIN TO POP OUT OF THE TRACK. IN THE COURSE OF THE CENTER HINGE PIN COMING OUT OF ITS TRACK, THE TRACK WAS FORCED UPWARD INTO THE REAR SIDE WINDOW CAUSING THE WINDOW TO BUCKLE, SHATTER AND EXPLODE GLASS FRAGMENTS OUTWARD ALL OVER. TOYOTA WOULD NOT COVER THE REPAIR EXPENSES. THEY SAID IT WAS GOING TO HAPPEN SOONER OR LATER, AND IT IS OUR EXPENSE. WE HAD PAID TO HAVE THE CENTER HINGE PIN REPLACED 14 MONTHS PRIOR TO THIS INCIDENT ON 7/9/09. TOYOTA WOULD NOT GOOD WILL THE REPAIR EVEN THOUGH THE PART HAD FAILED JUST 2 MONTHS OUTSIDE OF THE 1YR PART WARRANTY. ESTIMATE FOR FULL REPAIR IS $2500 FOR POWER MOTOR WITH CABLES, CENTER HINGE PIN, WINDOW AND REPAIR OF PAINT JOB ON REAR QUARTER PANEL. THIS GOES BEYOND A MERE PART FAILURE TO A SAFETY ISSUE OF EXPLODING GLASS. NEXT TIME IT MAY EXPLODE INWARD INTO THE VEHICLE SHOWERING THE OCCUPANTS IN GLASS SHRAPNEL. ANOTHER TOYOTA SIENNA (YEAR UNKNOWN) WAS AT THE COLLISION CENTER AT THE SAME TIME AS OUR VAN FOR THE SAME REASON -- FAILED CENTER HINGE PIN AND BLOWN OUT REAR SIDE WINDOW. TO AVOID ANOTHER SUCH INCIDENT IN THE FUTURE, WE DID NOT REPAIR THE POWER MOTOR IN THE DOOR. IT IS NOW A MANUAL DOOR. COST OF REPAIRING WINDOW, CENTER HINGE PIN AND MAKING THE DOOR MANUAL WAS $828.04. OUR CONFIDENCE IN TOYOTA' CUSTOMER CARE AND CONCERN FOR SAFETY IS AS SHATTERED AS THE WINDOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360586October 14, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
SIENNA 2004 XLE POWER DOOR CABLE SNAPPED AND SLIDING DOOR WONT WORK. THOUGH CAR HAD BEEN SERVICED BY TOYOTA DEALER ALL THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360201October 13, 2010
STRUCTURE:BODY
DRIVERS SIDE SLIDING DOOR STARTED TO INTERMITTENTLY STOP OR REVERSE IN MID CYCLE. FINALLY STUCK OPEN WHILE AT LOCAL CAR WASH. DISCOVERED THAT THE CABLE COATING HAD BECOME BRITTLE AND APPARENT,Y JAMMED THE MOTOR DRIVE- FINALLY CAUSING THE DRIVE MECHANISM SHATTERED. ALREADY AWARE OF THE PROBLEM AND THAT TOYOTA WILL NOT FIX THIS SO I DID NOT TAKE IT TO MY DEALER. INSTEAD I PLAN TO BUY MY NEXT MINI VAN FORM SOMEONE ELSE. NO MORE TOYOTA... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360317October 13, 2010
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WAS LOOSE AND IT WOULD SWING OUT. BECAUSE OF THE DOOR, THE WINDOW WOULD NOT FUNCTION PROPERLY. THE VEHICLE WAS INSPECTED AT A REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE WELDS IN A PANEL WERE THE CAUSE OF THE FAILURE AS THERE WAS NOTHING TO CATCH THE DOOR. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 82,000. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360387October 13, 2010
TIRES, TIRES:TREAD/BELT
MICHELIN X RADIAL TIRES (80,000 MILE TIRES) FROM SAM'S CLUB I HAD 4 MICHELIN X RADIAL TIRES ALL PURCHASED FROM SAM'S CLUB ON MY TOYOTA SIENNA. ALL 4 TIRES ARE DEFECTIVE. ON 9/10/10 MY SIENNA'S RIDE FELT BUMPY. I TOOK IT TO MY MECHANIC. HE SHOWED MY WHERE MY REAR DRIVER SIDE TIRE WAS SEPARATING DUE TO THE RADIAL BELT OF THE TIRE COMING LOSE. I TOOK MY SIENNA BACK TO SAM'S CLUB ON 9/10/10. SAM'S CLUB ALSO DIAGNOSED THE TIRE AS DEFECTIVE AND REPLACED IT. ON 9/28/10 MY REAR PASSENGER SIDE TIRE LOST A RADIAL BELT WHILE I WAS ON I-75 TRAVELING AT 70 MPH. I BROUGHT THE TIRE BACK TO SAM'S CLUB ON 9/29/10 AND THEY DIAGNOSED THE TIRE AS DEFECTIVE. ON 10/1/2010 I TOOK MY SIENNA TO MY MECHANIC FOR A SAFETY INSPECTION AND ALIGNMENT (SINCE MY ALIGNMENT WAS THROWN OUT WHEN THE TIRE STRIPPED ON THE HIGHWAY.) MY MECHANIC INSPECTED MY FRONT TIRES AND FOUND MULTIPLE SIGNS OF DEFECTIVE RADIAL BELTS IN BOTH FRONT TIRES. MY MECHANIC MARKED THE PECULIAR WEAR ON BOTH TIRES WITH CHALK. I REPLACED THE FRONT TIRES WITH A DIFFERENT BRAND. I TRIED TO RETURN THE TIRES TO SAM'S CLUB BECAUSE THEY WERE ONLY THREE YEARS OLD WITH LESS THAN 40,000 MILES ON THEM. SAM'S CLUB REFUSED TO TAKE THEM BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360038October 12, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE, LATCHES/LOCKS/LINKAGES, SEAT BELTS, SEATS
I OWN A 2000 TOYOTA SIENNA WHICH I HAVE HAD FOR ONE YEAR. TO DATE, I HAVE PAID TO REPAIR THE REAR SEAT, AS ONCE IT WAS TAKEN OUT, THE MECHANISM BROKE AND IT COULD NOT BE PUT BACK IN THE CAR. ALSO, WE HAVE REPLACED THE DRIVERS SIDE SEAT BELT (THE WHOLE THING) BECAUSE THE SEAT BELT LIGHT WOULD CONSTANTLY BLINK. NOW THE PASSENGER SIDE SEAT BELT LIGHT BLINKS WHEN THE SEAT BELT IS LATCHED AND WHEN NOBODY IS SITTING THERE. THE POWER SLIDING DOOR HAS BEEN LOOKED AT AND REPAIRED THREE DIFFERENT TIMES. IT CONTINUES TO OPEN, BUT WILL NEVER CLOSE ALL THE WAY. BOTH THE DRIVERS SIDE AND PASSENGERS SIDE POWER WINDOWS WILL NOT ROLL DOWN (OR IF THEY DO, THEY WILL NOT GO BACK UP). THERE IS A BANGING SOUND COMING FROM THE MIDDLE FLOOR BOARD BY THE GAS PEDAL. THE TRANSMISSION HAS BEEN REPLACED. FINALLY, THE REAR DOOR LATCH BROKE COMPLETELY AND THERE IS NO WAY TO OPEN THE REAR DOOR - FROM THE INSIDE OR OUT. ALL OF THIS IS WITH NORMAL WEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360136October 12, 2010
STRUCTURE
TL*THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT THE DEALER ONLY PERFORMED PART OF RECALL 10V160000 (STRUCTURE); THE CABLE WAS ON BACKORDER AND WAS NOT ABLE TO BE INSTALLED. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES, BUT THE DEALER PLACED THE TIRE IN THE CENTER REAR OF THE VEHICLE AND THE CONTACT WAS CONCERNED. THE CONTACT WAS TOLD IT WOULD BE APPROXIMATELY THREE MONTHS BEFORE THE PART WOULD ARRIVE. THE CURRENT MILEAGE WAS 31,322. UPDATED 1/19/2010 *CN THE CONSUMER SOLD THE VEHICLE ON 12/28/10. UPDATED 01/27/11. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360000October 11, 2010
STEERING, SUSPENSION:FRONT
TOYOTA 1999 SIENNA CE: STEERING PULLS TO LEFT. I HAVE TO HOLD STEERING TIGHT TO KEEP IT TO RIGHT. I ALREADY GOT ALIGNMENT DONE TWO TIMES AND NEW TIRES CHANGED BUT PULLING TO LEFT STARTS RIGHT AWAY. IT IS VERY DISAPPOINTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359944October 10, 2010
SERVICE BRAKES, HYDRAULIC, TIRES
2008 TOYOTA SIENNA LE, PURCHASED NEW. AT 5K MILES 1/2 TREAD WAS GONE ON FRONT TIRES PER REPAIR TECH NOTES. AT 15K FRONT TIRES WERE 2MM INSIDE AND BALD ON THE OUTSIDE, AND FRONT BRAKES WERE AT 1MM, ROTORS HAD TO BE REPLACED AS WELL. WENT BACK TO DEALERSHIP DUE TO NOISE COMING FROM BRAKES TWICE. CURRENT MILEAGE IS 33K AND THE VAN NEEDS NEW FRONT TIRES AND FRONT BRAKES (ROTOR?); ALL RECOMMENDED SERVICING WAS DONE (PER OWNERS MANUAL) AND IS DOCUMENTED. THIS VAN HAS A PERMANENT DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359895October 9, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION HAS A DELAY WHEN RUNNING AT LOW SPEEDS AND WHEN HAVING TO CHANGE GEARS UP OR DOWN UNDER A CHANGE OF LOAD CONDITION; LIKE GOING UPHILL OR PASSING. VERY NOTICEABLE WHEN YOU TAKE YOUR FOOT OFF OF THE GAS FOR A MOMENT, LIKE TURNING INTO A STREET OR DRIVEWAY. THE VAN WILL JUMP INTO A GEAR LIKE IF SOMEONE HAD POPPED THE CLUTCH ON A MANUAL TRANSMISSION. I HAVE HAD THIS PROBLEM SINCE I HAVE OWNED THE VAN. I HAVE TAKEN IT THE DEALER SEVERAL TIMES AND THEY ALWAYS SAY THERE NOTHING WRONG. I HAVE HAD THE TRANSMISSION FLUID CHANGED SEVERAL TIMES BUT NOTHING CHANGES. I THOUGHT I WAS THE ONLY ONE HAVING THIS PROBLEM UNTIL JUST NOW; AFTER READING ABOUT HOW MANY OTHER HAVE THE SAME ISSUE. I WISH TOYOTA WOULD JUST TELL THE TRUTH ABOUT THE VEHICLES THAT THEY MAKE INSTEAD OF JUST ACTING LIKE IT IS ALWAYS THE CUSTOMERS WHO IS AT FAULT. THIS WILL BE MY LAST TOYOTA. I HAVE OWNED THREE IN THE PAST, NO MORE. ESPECIALLY SINCE ALL OF THE OTHER THINGS THAT HAS HAPPEN WITH THEIR CARS LATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359631October 8, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
I HAVE 2005 TOYOTA SIENNA WHICH ITS DRIVER SIDE DOOR STARTED MAKING A POPPING NOISE FROM SEPT-7-2010. I SEARCHED THE FORUMS ABOUT THIS ISSUE AND FOUND THIS DOOR WELDING CAME OFF AND THE DOOR MAY FALL OFF ANY TIME. I TALKED TO TOYOTA AND THEY SAID I AM OUT OF WARRANTY BY FEW DAYS. MY SIENNA HAS 31K MILEAGE. I FOUND FROM FORUMS THE ONLY SOLUTION IS TO CHANGE THE ENTIRE DOOR. I TALKED TO TOYOTA AGAIN THEY AGREED TO WELD IT FOR 50% OF COST. REST OF THE 50% I NEED TO PAY. I DID NOT RECEIVE ANY RECALL NOTICE REGARDING THIS DOOR LATCHING/POPPING ISSUE FROM TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359578October 7, 2010
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
NORMAL USE OF THE AUTOMATIC PASSENGER SLIDING DOOR OF THE 2004 TOYOTA SIENNA RESULTED IN CABLE BREAKING AT 82,000 MILES. HAVE NOT REPAIRED DUE TO HIGH COST $1,700. KNOWN PROBLEM AT TIME OF MY VEHICLE'S MANUFACTURE, TSB ISSUED (EL004-04), BUT FAILED OUTSIDE OF WARRANTY. DOOR IS NO LONGER OPERATIONAL WHICH IS THE SAFETY ISSUE. CHILDREN MUST NOW EXIT THE VEHICLE ON THE STREET SIDE, INSTEAD OF THE CURB SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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