Toyota Sienna Complaints

9,048 consumer complaints on file.

#10363034October 30, 2010
CHILD SEAT
I OWN TWO SUNSHINE KIDS SUPERLATCH RADIANS (65SL) [MODEL: US16500, DOM 12/09, SERIAL # 12090124403603]. I HAVE INSTALLED THEM BOTH REAR FACING AND FORWARD FACING IN MY 2007 TOYOTA SIENNA WITH LATCH. INITIALLY, THE INSTALLS APPEAR TO BE TIGHT AND NOT MOVE MORE THAN 1 INCH IN ANY DIRECTION. THE LATCH STRAP ON BOTH CAR SEATS "SELF" LOOSEN WHILE THE CHILD RIDES IN THE SEAT. I AM ABLE TO REPLICATE THE ISSUE WITH EVERY USE REGARDLESS IF SEAT IS REAR FACING OR FORWARD FACING. I HAVE CONTACTED SUNSHINE KIDS TO REPORT THE PROBLEM AND WAS NOT GIVEN A SOLUTION TO MY COMPLAINT. I AM CURRENTLY CERTIFIED AS A CHILD PASSENGER SAFETY TECHNICIAN. MY FEAR IS, THE SEAT APPEARS TO BE CORRECTLY INSTALLED AND COMPATIBLE WITH THE VEHICLE BUT THEN IT BECOMES COMPROMISED DURING/AFTER USE. ISSUE: ADJUSTMENT BUCKLE ON THE LATCH STRAP LOOSENS OVER TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362881October 29, 2010
AIR BAGS
I HAVE HAD THIS PROBLEM ON AND OFF SINCE I HAVE OWNED MY CAR. PERIODICALLY...AND FOR NO APPARENT REASON...MY AIRBAG WARNING LIGHT WILL FLASH ON AND OFF. AFTER A WEEK OR TWO...IT WILL GO OUT. THEN AFTER A MONTH...ON AGAIN. IT'S IMPOSSIBLE TO GET TO THE DEALER WHEN IT'S ACTING UP. I HAVE READ OR NUMEROUS OTHERS HAVING SIMILAR ISSUES WITH THEIR 2006 SIENNAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362766October 28, 2010
STRUCTURE:BODY
THE CABLE OPERATING THE AUTOMATIC DOOR ON MY 2004 TOYOTA SIENNA FRAYED AND JAMMED CAUSING THE DOOR TO FREEZE IN AN OPEN POSITION. THE ONLY WAY TO CORRECT THE PROBLEM WAS TO CUT THE CABLE AND OPERATE THE DOOR MANUALLY. THIS DEFECT SEEMS TO BE EXTREMELY POOR QUALITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362809October 28, 2010
AIR BAGS
ON OCT 15, THE AIRBAG WARNING LIGHT BEGAN FLASHING IN MY 2006 TOYOTA SIENNA. I TOOK IT INTO THE DEALER AND WAS TOLD MY AIRBAGS ARE DEFECTIVE AND THE SQUIB AND HARNESS WOULD NEED TO BE REPLACED. THEY CALLED TOYOTA TO SEE IF THEY WOULD COVER IT SINCE MY WARRANTY WAS 6000 MILES OVER, AND THEY SAID THEY WOULDN'T. SAID IT COULD COST AROUND $3000 FOR ME TO REPLACE. THIS NEEDS TO BE INCLUDED IN A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362597October 27, 2010
SEAT BELTS, EQUIPMENT:MECHANICAL
TOYOTA SIENNA 2006 1. NORMAL DRIVING WITH ABSOLUTELY NO ACCIDENTS IN THE HISTORY OF THE VEHICLE. 2. DRIVER'S SIDE FRONT SEAT BELT WILL NOT RETRACT, MAKING IS ABSOLUTELY USELESS FOR ITS INTENDED PURPOSE. THIS IS A MAJOR SAFETY ISSUE. 3. CONTACTED TOYOTA HEADQUARTERS WHO CLAIMS THAT THE VEHICLE IS OUTSIDE THE NORMAL 3 YEAR WARRANTY PERIOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362700October 27, 2010
STRUCTURE:BODY:DOOR
2004 TOYOTA SIENNA POWER SLIDING DOOR CABLE SNAPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363129October 25, 2010
WHEELS
WHILE DRIVING A 2004 TOYOTA SIENNA VAN AT 65 MILES PER HOUR ON THE HIGHWAY, STARTED TO HEAR A RUMBLING SOUND FOR A FEW SECONDS, THEN HEARD A LOUD POP, SUDDENLY LOST CONTROL OF VAN AND VEERED TO THE RIGHT, OFF OF THE HIGHWAY INTO A DITCH. ONCE IN THE DITCH, THE VAN TURNED SIDEWAYS AND CONTINUED GOING SIDEWAYS FOR AT LEAST 50 FEET. WHEN I INSPECTED THE VAN, THE REAR, DRIVER SIDE TIRE HAD LOST ITS TREAD. THE TIRE WAS BASICALLY BALD BUT STILL INFLATED. THIS TIRE WAS THE FAILED COMPONENT. IN GOING INTO THE DITCH, THE VAN LOST ITS REAR BUMPER, A FRONT GRILLE AND SUSTAINED SEVERAL DENTS / SCRATCHES TO THE VAN BODY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362120October 24, 2010
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
TOYOTA SIENNA LE 2006 WITH 72,000 MILES AUTOMATIC BROKE DOWN ON THE HIGHWAY --- REFUSING TO GO BEYOND 35MILES AN HOUR AND CHECK ENGINE LIGHT CAME ON. THE TOYOTA DEALER CLAIMED THAT THE TRANSMISSION HAD TO BE REPLACED AT A COST OF ABOUT 5500 + AND DIAGNOSED ONLY TRANSMISSION PROBLEM. TO GET A SECOND OPINION, WE GOT THE VEHICLE TOWED TO AAMCO, THE TRANSMISSION EXPERTS. AAMCO REPLACED VALVE BODY, TORQUE CONVERTER, AND THEIR STANDARD BANNER KIT + TRANSMISSION COOLING SYSTEM FLUSH AND CLEAN. AAMCO ASKED US TO BE SOFT ON THE TRANSMISSION FOR A TANK OF GAS. INSPITE OF DRIVING SLOWLY, WE NOTICED THAT THE TRANSMISSION CHANGE FROM ABOUT 1ST TO 2ND GEAR WAS VERY SLOW AND THE CAR HAD LIKE A HICCUP WHEN TRYING TO ACCELERATE AND EXHIBITED VIBRATION AT HIGHER SPEEDS. WHEN WE TOOK IT BACK TO AAMCO, THEY TEST DROVE THE SAME AND NOW CLAIM THE COMPUTER (ECM?) IS NOT LEARNING THE GEAR SHIFT AND NEEDS TO BE REPLACED. TOYOTA DEALER CLAIMS THAT THE 8YR/80000MILE WARRANTY ON THE COMPUTER IS ONLY FOR A MANUFACTURING DEFECT AND REFUSES TO ACKNOWLEDGE THAT THE COMPUTER IS MISBEHAVING. THERE IS NO CHECK ENGINE LIGHT OR ERROR CODE, BUT THE VEHICLE REMAINS SLUGGISH. WE ARE WAITING FOR THE PRICING OF THE ECM MODULE AND WOULD SINCERELY APPRECIATE IF THE PROBLEM IS ACKNOWLEDGED AND RESOLVED BY TOYOTA. GONE ARE THE DAYS WHEN TOYOTA WAS A RELIABLE CAR --- WE ARE FRUSTRATED WITH THE WHOLE EPISODE AND UNFORTUNATELY ARE NOT CONFIDENT OF WHAT ELSE NEEDS TO GET REPLACED TO GET THE CAR UP AND RUNNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361866October 23, 2010
STRUCTURE:BODY:DOOR
THE SLIDING PASSENGER DOOR ON OUR 2004 TOYOTA SIENNA SUDDENLY JUST STOPPED WORKING AND WE CANNOT USE THE DOOR NOW. PASSENGERS ON THAT SIDE CANNOT GET OUT OF THE CAR THAT WAY. AS WE HAVE DONE SOME RESEARCH, THIS SEEMS TO BE A COMMON PROBLEM WITH THE POWER DOOR CABLE IN SIENNA VANS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361682October 22, 2010
ELECTRICAL SYSTEM
1. THE PASSENGER-SIDE, SLIDING DOOR ON MY '04 XLE, 93,000 MI MINIVAN JUST FAILED 2. DOORS ARE KEY TO SAFETY AND SECURITY! ITS HAPPENING MORE OFTEN AND I'M AFRAID TO CARRY MY CHILD IN THE CAR FOR THE CASE OF EMERGENCY. 3. I COULD NOT AFFORD TO PAY $2200 REPAIR COST OF THE DOOR. IT IS SAME PROBLEM WITH EVERYONE ELSE THAT I HAVE CAME ACROSS WITH! "THE CABLE" AND ITS NOT COVERED BY THE EXTENDED WARRANTY SINCE THEY KNEW IT WAS GOING TO HAPPEN. THE EXACT PARTS THAT WERE IN THE NEEDS WERE LISTED NOT TO BE COVERED. THIS IS OBVIOUS REASONS THAT IS BEEN RECOGNIZED FROM THE TOYOTA COMPANY. I HAVE CHECK AND MOST OF THE SIENNA OWNERS ARE SUFFERING FROM THE EXACT PROBLEM. THIS GOT TO STOP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362028October 22, 2010
WHEELS:RIM
2006 TOYOTA SIENNA. CONSUMER WRITES REGARDING TOYOTA ALLOY WHEEL CORROSION. *TGW THE CONSUMER STATED WITHIN THE FIRST THREE MONTHS OF OWNING THE VEHICLE, HE NOTICED BUBBLING ON THE ALLOY RIMS, AS IF THEY WERE RUSTING FROM THE INSIDE OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361756October 22, 2010
AIR BAGS, AIR BAGS:SIDE/WINDOW
MY AIRBAG LIGHT BEGAN BLINKING ON SUNDAY, 10/17/10. MY VEHICLE IS A 2006 TOYOTA SIENNA. I TOOK IT TO A LOCAL MECHANIC ON 10/20/10 AND WAS TOLD THE CENTER SQUIB NEEDED REPLACED ...UPON REPLACING ON 10/22, WAS TOLD THAT ANOTHER ERROR CODE WAS DISPLAYED INDICATING AIRBAG REPLACEMENT NEEDED BY A TOYOTA DEALER. MY CAR HAS JUST WENT OVER THE WARRANTY PERIOD AT 62,000 MILES. I AM UNHAPPY THAT NOT EVEN 4 YEARS AFTER BUYING THIS VEHICLE IN DECEMBER 06, I AM FACED WITH REPAIR COSTS THAT ARE LARGE FOR A MAJOR SAFETY PROBLEM THAT HAS BEEN RECURRING FROM WHAT I HAVE READ ONLINE WITH OTHERS DRIVING AN 06 SIENNA. AND AS A MOTHER OF 3, I AM UNABLE TO USE MY VEHICLE SAFELY UNTIL THIS PROBLEM IS FIXED. I SEE A SERVICE BULLETIN FOR THIS BUT NO RECALL..WHICH IT SEEMS THERE SHOULD BE FOR SUCH A MAJOR SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361796October 22, 2010
AIR BAGS:SIDE/WINDOW
AIR BAG LIGHT IS COMING ON IN OUR 2005 TOYOTA SIENNA FOR A COUPLE OF DAYS NOW. I TOOK THE CAR TO THE DEALERSHIP, AND THEY CHARGED ME FIFTY BUCKS JUST TO TELL ME THEY NEED $696 TO REPLACE THE PASSENGER SEAT AIRBAG. MY VEHICLE HAS NEVER BEEN IN AN ACCIDENT. WHY THEN DOES THE AIRBAG NEED TO BE REPLACED? AND NOW I'M READING ONLINE AND FINDING OUT THAT ALL OF MY AIRBAGS ARE TURNED OFF WHEN THIS LIGHT IS ILLUMINATED? THAT IS HORRIBLE. HOW CAN A CAR LEGALLY EXIST WHERE ONE AIR BAG MALFUNCTION CAN SHUT DOWN EVERY AIR BAG IN THE VEHICLE. THAT SHOULD NOT BE LEGAL. PLEASE LOOK INTO THIS MATTER. $700 OR YOUR FAMILY WON'T BE SAFE AT ALL AS OF NOW. THAT IS A HORRIBLE MESSAGE FOR THIS MANUFACTURER TO SEND. GIVEN WHAT HAS BEEN GOING ON WITH TOYOTA, THEY SHOULDN'T BE ALLOWED TO CHARGE EXCESSIVE FEES LIKE THIS TO AMERICAN FAMILIES WHILE HOLDING THE SAFETY OF EVERY PERSON IN A VEHICLE AT GUNPOINT! HOW IS THIS LEGAL? NO SAFETY, NO WAY, UNLESS YOU PAY HUNDREDS OF DOLLARS? PLEASE DO SOMETHING ABOUT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361817October 22, 2010
SERVICE BRAKES, HYDRAULIC
I OWE A 2004 TOYOTA SIENNA. WITHIN THE LAST 30 DAYS I HAD TO REPLACE MY BRAKE MASTER CYLINDER AT MY LOCAL TOYOTA DEALERSHIP (OVER $1500) DUE TO A BRAKE FLUID LEAK WHICH CAUSED BRAKE FLUID TO ACCUMULATE INTO THE BOOSTER AND INTO THE ENGINE (AND THE BRAKE LIGHT TO ILLUMINATE). THIS IS A VERY SIMILAR TO THE PROBLEM WHICH CAUSED TOYOTA TO ISSUE THE RECALL THAT WAS ANNOUNCED ON OCTOBER 20TH WITH THE TOYOTA HIGHLANDER MODEL. I FEEL THE RECALL SHOULD BE EXTENDED TO THE SIENNA MODEL. I CONTACTED TOYOTA, AND THEY WILL NOT OFFER ANY REIMBURSEMENT OR RELIEF FOR ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361522October 21, 2010
TIRES, ELECTRONIC STABILITY CONTROL (ESC)
TOYOTA SIENNA HAD A RECALL OF SPARE TIRE AND PLACED THE SPARE TIRE IN THE BACK OF THE VAN WITHOUT SECURING IT. THE TIRE HAS NOT BEEN SECURED AND IS A SECURITY RISK IN HARD BRAKING FOR THE PASSENGERS IN THE BACKSEAT WITH ONE SEAT FOLDED DOWN. TOYOTA REFUSED TO ADDRESS THE ISSUE. THEY ASKED ME TO FILE ARBITRATION AND ALSO TOLD ME THAT THEY DO NOT HAVE A PLAN TO HARNESS THE TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361553October 21, 2010
AIR BAGS
THE AIRBAG LIGHT ON MY 2006 TOYOTA SIENNA WENT OFF. WHEN THE VAN WAS LESS THAN 6,000 MILES OVER MY WARRANTY. THE DEALER SAYS THERE IS A SHORT IN THE WIRING HARNESS OF THE AIRBAG UNDER THE DRIVER'S SEAT. THIS DISARMS ALL THE AIRBAGS. I HAVE BEEN WAITING 5 WEEKS FOR THE REPLACEMENT PART. THE REPAIR COSTS $3200.00, BUT THE DEALER DISCOUNTED IT TO $1,900.00. THEY SAY THE WAIT IS BECAUSE THERE IS SUCH A DEMAND FOR THE WIRING HARNESS! MANY DRIVERS ARE DRIVING WITHOUT THEIR AIRBAGS! THIS SEEMS TO ME SHOULD BE A RECALL, AS IT IS A SAFETY ISSUE AND AN UNDUE EXPENSE TO OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361568October 21, 2010
STRUCTURE:BODY:DOOR
CABLE TO THE AUTOMATIC SLIDING DOOR OF OUR 2005 TOYOTA SIENNA SUDDENLY SNAPPED, AND COULD EASILY HAVE BEEN A DANGEROUS SITUATION WITH KIDS GETTING OUT OF THE VAN IF I HAD NOT BLOCKED THE SLIDING DOOR FROM HITTING THEM. IT APPEARS THIS IS A VERY COMMON PROBLEM FOR THE SIENNA, SEE ALSO: HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2004/TOYOTA/SIENNA/DOOR HTTP://WWW.TUNDRASOLUTIONS.COM/FORUMS/SIENNA/103978-2004-SIENNA-POWER-SLIDING-DOOR-CABLE/ HTTP://WWW.BING-INT.COM/SEARCH?Q=WIRE+SNAPPED+THE+SLIDING+DOOR+SIENNA&GO=&FORM=QBRE&QS=N&SK=. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361612October 21, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS DIAGNOSED AT THE TRANSMISSION. THE DEALER ADVISED THE CONTACT THAT THE TRANSMISSION WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY COULD ASSIST WITH ONE HALF OF THE REPAIR COSTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361614October 21, 2010
AIR BAGS
MY NAME IS [XXX] AND I HAVE A 2007 TOYOTA SIENNA WITH AN AIRBAG LIGHT THAT INTERMITTENTLY COMES ON AND OFF. AS A MECHANIC, I RESEARCHED MY AIRBAG LIGHT DIAGNOSTIC TROUBLE CODE B0111 OPEN IN SIDE SQUIB RH CIRCUIT AND THERE IS A TSB ON REPAIRING THE AIRBAG LIGHT. IT SAYS TO REPLACE THE AIRBAG ASSEMBLY IN THE PASSENGER FRONT SEAT. AS MECHANIC, I KNOW THAT WHEN THE AIRBAG LIGHT IS ON, THE AIRBAGS WILL NOT DEPLOY IN AN EMERGENCY SITUATION. THEREFORE, I DON'T SEE WHY A SAFETY ISSUE SUCH AS THIS IS NOT A RECALL. SO INSTEAD OF A RECALL, I MUST NOW SPEND $900 ON JUST THE AIRBAG, NEVERMIND THE COST TO INSTALL IT? I DO NOT BELIEVE THAT I SHOULD BE RESPONSIBLE FOR SUCH A COSTLY REPAIR DUE TO THE FACT THAT THIS IS A SAFETY ISSUE THAT I COULD NOT HAVE PREVENTED. THE TSB NUMBER IS T-SB-0252-08 FROM MY REPAIR PROGRAM, MITCHELL ON DEMAND AND IT SAYS TOYOTA'S REFERENCE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361389October 20, 2010
STRUCTURE:BODY
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT APPLIED FORCE TO THE REAR HATCH DOOR SEVERAL TIMES BEFORE THE HATCH DOOR LATCH WOULD PROPERLY CLOSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES WITH REPLACEMENT OF THE REAR HATCH STRUTS ON SEPARATE OCCASIONS. IN ADDITION, THE SECOND ROW PASSENGER AUTOMATED DOOR CABLE DETERIORATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD CONCERN WITH THE SAFETY OF THE DOOR RESULTING TO NOT COMPLETELY OPENING OR CLOSING. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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