Toyota Sienna Complaints

9,048 consumer complaints on file.

#10929020December 1, 2016
POWER TRAIN
ON MAY 2, 2016, THE DRIVER SUDDENLY LOST ALL ABILITY TO SHIFT THE 2004 TOYOTA SIENNA MINIVAN'S AUTOMATIC TRANSMISSION, AND THEREFORE OPERATE THE VEHICLE, UPON ATTEMPTING TO SHIFT FROM *D* TO *R*, I.E., DRIVE TO REVERSE. THE VEHICLE WAS STATIONARY AT THE TIME, WHILE PREPARING TO PULL INTO A SPACE IN A PARKING LOT. THE ROOT CAUSE OF THE EVENT WAS THE VEHICLE'S SHIFT CABLE HAD BROKEN AT THE CABLE'S TERMINATION WITH EITHER THE SHIFT LEVER OR THE TRANSMISSION. REPAIR REQUIRED REPLACEMENT OF THE DEFECTIVE CABLE, TOYOTA PART NUMBER 33820-08020. THE SUDDEN INABILITY TO SHIFT THE TRANSMISSION CAUSED THE DRIVER TO BE STRANDED, OBSTRUCTING OTHER VEHICLE TRAFFIC. IF THIS EVENT HAD OCCURRED IN TRAFFIC, SUCH AS WHEN ATTEMPTING TO PARALLEL PARK, THE DISABLED VEHICLE WOULD HAVE PRESENTED A COLLISION DANGER TO THE DRIVER AS WELL AS TO OTHER VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929427December 1, 2016
STRUCTURE:BODY
CABLES FOR BOTH POWERED SLIDING SIDE DOORS BROKE WITHIN 2 MONTH PERIOD. PASSENGER SIDE DOOR CANNOT BE OPENED. DRIVER DOOR CAN BE OPENED AND CLOSED MANUALLY. WROTE LETTER TO TOYOTA, AFTER GETTING ESTIMATE OF $1,600 PER DOOR TO FIX, ASKING FOR SOME SORT OF HELP. SAME PROBLEM ON OLDER MODELS WAS COVERED UNDER RECALL. UP TO 2009 MODELS. TOYOTA DECLINED ANY TYPE OF HELP. OFFERED $750 OFF NEW VEHICLE. THIS IS A SAFETY HAZARD WHEN TRANSPORTING GRANDCHILDREN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928925November 30, 2016
SERVICE BRAKES, SUSPENSION
STARTED TO GET CLUNKING/RATTLING NOISES ON HIGHWAY THAT SOUNDED LIKE IT WAS COMING FROM FRONT LEFT DRIVER'S SIDE. REDUCED SPEED TO 50 MPH. ABOUT 5 MILES FROM HOME BRAKE LIGHT CAME ON. PULLED OVER AND FOUND BRAKE FLUID LEAKING AROUND FRONT DRIVERS SIDE TIRE (ABOUT 9PM). SLOWLY DROVE TO MECHANIC ABOUT 2 MILES AWAY AND LEFT CAR OVERNIGHT. RETURNED NEXT MORNING AND EXAMINED BRAKE FLUID RESERVOIR. FOUND VERY LITTLE FLUID IN RESERVOIR - DISTRIBUTED ACROSS THE ENTIRE BOTTOM. MECHANIC REPORTED THE FRONT STRUT MOUNTING FAILED (APPARENTLY A PROBLEM WITH THESE CARS). AFTER FAILING THE STRUT PUNCTURED THE BOTTOM OF THE BRAKE FLUID RESERVOIR (ABOUT 3/8" HOLE) AT ONE OF THE CORNERS (SEE PHOTO) ALLOWING THE FLUID TO DRAIN. SHOULD I HAVE LOST ALMOST ALL FLUID WITH A 2 CIRCUIT BRAKING SYSTEM? DOES THE RESERVOIR HAVE AN INTERNAL BAFFLE TO PREVENT ALMOST TOTAL LOSE OF FLUID? I AM THE ORIGINAL OWNER AND HAVE ALL MAINTENANCE RECEIPTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928320November 28, 2016
AIR BAGS, ELECTRICAL SYSTEM
AIRBAG INFLATOR NEEDS REPLACING. SLIDING DOOR COULD OPEN DURING CAR MOVEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928363November 28, 2016
AIR BAGS
TAKATA RECALL. THE DEALER HAS HAD MY VEHICLE FOR 3 MONTHS AND THEY STILL DON'T HAVE A FIX FOR THE RECALL. MEANWHILE, I AM STILL MAKING MY PAYMENT ON THE VEHICLE. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928386November 28, 2016
INTERIOR LIGHTING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE INTERIOR LIGHTING ILLUMINATED UPON MAKING A TURN. THE LIGHTS DIMMED AFTER THE TURN WAS COMPLETED. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED BY A DEALER OR AN INDEPENDENT MECHANIC. THE DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER TO SCHEDULE AN APPOINTMENT. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928437November 28, 2016
STEERING
STEERING RACK IS LEAKING AND THIS IS A DANGER TO PEOPLE A SERIOUS DANGER. PEOPLE WITH VANS USUALLY HAVE CHILDREN AND I AM READING OF ALL THESE COMPLAINTS WITH THE STEERING TACK LEAK. TOYOTA IS BEING ABSOLUTELY RIDICULOUS. WE AS CONSUMERS NEED TO VOICE MORE BECAUSE THE MORE WE SPEAK AND VOICE OUR CONCERNS FOR OUR LIVES THE LESS COSTS EFFECTIVE IT WOULD BE FOR THEM TO IGNORE US. REMEMBER THEY DO NOT CARE ABOUT WHO DIES FROM THEIR LACK OF CONCERN IT IS ABOUT HOW MUCH THEY MAKE AND I WANT A RECALL FOR THIS DEFECT!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927597November 23, 2016
SEAT BELTS
2ND ROW SEAT BELTS BIND AND GENERALLY DO NOT RETRACT, EVEN WHEN SEAT IS OCCUPIED. THEY REMAIN LOOSE AND FLOP AROUND AND DO NOT "SNUG UP" AGAINST THE OCCUPANT AS EVERY OTHER SEAT BELT DOES. DEALER SAYS "ALL THE SIENNA'S DO THAT" BECAUSE IT'S SUCH A LONG BELT - IN FACT HE REPLACED THE BELT AND THE REPLACEMENT DOES THE SAME THING. THIS SEEMS LIKE A SAFETY HAZARD SINCE IN THE CASE OF A WRECK I WORRY THAT THE SEAT BELT MAY NOT RETRACT CORRECTLY TO RESTRAIN THE OCCUPANT, OR EVEN IF IT RETRACTS IT MAY NOT BE POSITIONED CORRECTLY. MOSTLY THE 2ND ROW BELTS ARE VERY LOOSE AND FLOP AROUND UNLESS AN ADULT MAKES A CONSCIOUS EFFORT TO SLOWLY AND VERY CAREFULLY FEED THE BACK INTO THE REEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927607November 23, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1998 TOYOTA SIENNA. THE CONTACT STATED THAT THE WARNING INDICATORS ON THE INSTRUMENT PANEL DID NOT FUNCTION WHEN THE VEHICLE REACHED HIGH TEMPERATURES. THE CONTACT STATED THAT ONLY THE CHECK ENGINE WARNING INDICATOR FUNCTIONED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 98V278000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT COMPLETED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927623November 23, 2016
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE'S REAR DOOR WAS NOT LOCKING AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. ONCE THE DOOR WAS AJAR, IT DID NOT LOCK AND TOOK SEVERAL ATTEMPTS. THE CONTACT WAS CONCERNED THAT THE DOORS WOULD OPEN WHILE DRIVING. THE DEALER REPAIRED THE VEHICLE TWICE, BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 45,000. UPDATED 01/26/2017*CT CONSUMER STATED BOTH DOORS HAD THE ISSUE OF NOT LOCKING MULTIPLE TIMES. ALL AUTOMATIC DOOR FEATURES HAVE HAD TO BE DISENGAGED AND THE RIGHT REAR (PASSENGER) DOOR WILL NOT ENGAGE THE LOCK. UPDATED 7/10/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927630November 23, 2016
UNKNOWN OR OTHER
I WAS DRIVING MY SIENNA VAN 2013 LAST MONTH IN OCTOBER 2016 AND ALL OF THE SUDDEN, THE SIDE MIRROR ON THE PASSENGER SIDE JUST BROKE WITHOUT ANY REASON. I TOOK THE SIENNA TO DEALERSHIP ON THE SAME DAY, STATING THAT, THE MIRROR WAS DEFECTIVE BUT THE DEALERSHIP STATED, THEY ARE NOT RESPONSIBLE. I CALLED TOYOTA CUSTOMER CARE & EXPLAINED TO THEM BUT THEY DENIED TO REPLACE THE WINDOW FOR ME. I DROVE SO MANY TOYOTA IN THE PAST 10 YEARS AND THIS WAS THE FIRST INCIDENT THAT HAPPENED TO ME REGARDING TO THE SIDE WINDOW FOR THE TOYOTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927532November 22, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHEN THE VEHICLE WAS STARTED, THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE FAILURE RECURRED, BUT THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 146,000. UPDATED 02/16/17*LJ UPDATED 7/10/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926589November 17, 2016
AIR BAGS
STARTED VEHICLE 3 DAYS AGO AND ALL OF A SUDDEN THE AIRBAG LIGHT CAME ON AND IT KEEPS BLINKING OFF AND ON AND NEVER SHUTS OFF. VAN HAS 118,289 MILES. NEVER A PROBLEM BEFORE NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926637November 17, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V285000 (AIR BAGS). HOWEVER THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926691November 17, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925829November 16, 2016
STRUCTURE
2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR CRACKED/STICKY/MELTING DASHBOARD RECALL. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926377November 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/16/17*LJ UPDATED 02/21/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926427November 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926428November 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926499November 16, 2016
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
LOSS OF ACCELERATION AFTER BRAKING. VEHICLE WILL CEASE RESPONDING TO THE ACCELERATOR PEDAL AFTER BRAKING, WILL CONTINUE TO GO SLOWLY (~20 MPH) FOR 3-5 SECONDS, THEN ACCELARATION WILL RESUME. HAPPENS AT ANY TIME IN ANY SITUATION; BRAKES JUST HAVE TO BE TAPPED TO LOSE ACCELERATION, HAS BEEN HAPPENING SINCE VEHICLE NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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