Toyota Sienna Complaints

9,048 consumer complaints on file.

#10923716November 1, 2016
ELECTRICAL SYSTEM
POWER SLIDING SIDE DOORS, BOTH PASSENGER AND DRIVE SIDES, DO NOT WORK. I HAD THE DEALER REPAIR THE DRIVER'S SIDE A FEW YEARS AGO FOR ABOUT $1,600. LAST YEAR, THE PASSENGER SIDE DOOR STOPPED WORKING. I DON'T WANT TO PAY ANOTHER $1,600 TO HAVE THIS DOOR REPLACED GIVEN ALL THE COMPLAINTS THAT I SEE ON THE WEB REGARDING THIS ISSUE AS I AM CONCERNED THIS WILL BREAK AGAIN. BASICALLY, WE DON'T USE THE PASSENGER SIDE DOOR ANYMORE, BECAUSE WE ARE AFRAID IT WILL GET STUCK AND WE WON'T BE ABLE TO CLOSE IT; WHICH IS WHAT HAPPENED WITH THE DRIVER SIDE DOOR. THIS SEEMS TO BE A SERIOUS SAFETY ISSUE. MANY PEOPLE ARE CLAMORING FOR A SAFETY RECALL; 1) HTTPS://WWW.FACEBOOK.COM/TOYOTA-SIENNA-FAULTY-POWER-SLIDING-DOORS-233250320033754/; 2) HTTP://REPAIRPAL.COM/PROBLEM-WITH-DOOR-MECHANISM-IN-ELECTRIC-SLIDING-DOORS-992
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920440November 1, 2016
AIR BAGS, EQUIPMENT
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 11V560000 (EQUIPMENT); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT. UPDATED 01/06/17*LJ UPDATED 01/23/17
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920352October 31, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919991October 29, 2016
UNKNOWN OR OTHER
BOTH POWER SLIDING DOORS HAVE FAILED DUE TO THE CABLE ASSEMBLY. ONE DOOR THE CABLE SNAPPED. THE OTHER DOOR THE CABLE GOT STUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919309October 27, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919233October 26, 2016
STRUCTURE:BODY
THE RIGHT HAND SLIDING DOOR CABLE SNAPPED WHILE CHILD WAS OPENING DOOR IN PARKED CAR. LUCKILY NO INJURIES. HOWEVER, THE COMPANY HAS EXTENDED WARRANTY FOR MODEL YEAR 2004-2007, NOT LATER MODEL YEARS. CORRECTIVE ACTION SHOULD BE COVERED FOR ALL MODEL YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919045October 26, 2016
ENGINE
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT SMELLED A BURNING ODOR FROM THE VEHICLE AND CALLED A TOW COMPANY TO TOW THE VEHICLE TO HIS RESIDENCE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE ENGINE HAD CAUGHT FIRE. THE ENGINE WAS NOT REPLACED; HOWEVER, REPAIRS WERE MADE TO THE FAULTY ENGINE. THE FAILURE MILEAGE WAS 12,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10918841October 25, 2016
STEERING
STEERING HAS HANDLED FINE SINCE I BOUGHT NEW MARCH 2006 FROM TOYOTA CAPITAL DEALER; 1ST REPORTED ON 2/16/13 AT 43,123 MILES SIENNA POWER STEERING RACK & PINION LEAKING--COST TO REPAIR $1,542.38 (WITH ALIGNMENT). HAVE NOT REPAIRED YET AS FLUID LEVEL HAS NOT CHANGED. POWER STEERING FLUID WAS REPORTED DIRTY ON 3/1/09 AT 22,321 MILES. ONLINE RESEARCH SHOWS LEAKING PROBLEM IS COMMON & HAS OCCURRED WITH OTHER 2006 SIENNA'S--PLEASE RECALL ALL THE 2006 SIENNA'S. ATTACHED IS CURRENT MECHANIC WITH PICTURE OF PROBLEM AT END OF REPORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918421October 24, 2016
UNKNOWN OR OTHER
VEHICLE'S VSC ENGAGED AND APPLIED BRAKING AND STEERING INTERFERENCE AT 65 MPH ON A STRAIGHTWAY ON THE HIGHWAY IN DRY CONDITIONS AND ON A NON-DISTRESSED ROADWAY. THIS CAUSED A VERY DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918557October 24, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. AFTER STARTING THE VEHICLE, IT INDEPENDENTLY ACCELERATED. IN ADDITION, ALL THE WARNING INDICATORS ILLUMINATED, THE STEERING WHEEL SEIZED, AND THE BRAKES DID NOT FUNCTION. THE VEHICLE WAS ABLE TO STOP AFTER THE EMERGENCY BRAKE WAS APPLIED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918652October 24, 2016
AIR BAGS
WE PURCHASED A 7 PASSENGER TOYOTA SIENNA IN 2011. WE STILL HAVE A LOAN ON THIS VEHICLE. IN OR ABOUT THE SUMMER OF 2016, WE RECEIVED A RECALL NOTICE FROM TOYOTA WITH THE ADDRESS AND PHONE NUMBER LISTED ABOVE. AMONG OTHER INFORMATION, IT STATES "UNTIL THE REMEDY BECOMES AVAILABLE WE RECOMMEND THAT YOU DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT." IN THE FAQ, IT STATED, THAT TOYOTA WILL PROVIDE A LOANER VEHICLE FOR THOSE CUSTOMERS WITH VEHICLES CURRENTLY UNDER RECALL. IN ANOTHER PORTION OF THE LETTER, IT STATES THAT CA IS IN ZONE 1 AND THAT OUR VEHICLE IS IN ZONE A OF THE RECALL, THE MOST DANGEROUS AREA WITH RESPECT TO THE SAFETY OF THE RECALL. WHEN WE CONTACTED TOYOTA FOR A LOANER VEHICLE, THEY OFFERED A 5 PASSENGER TOYOTA CAMRY. THEY ALSO STATED WE COULD HAVE A 7 PASSENGER SIENNA IF WE PAID AN ADDITIONAL $500 A MONTH. WE TOLD THEM THIS WAS UNACCEPTABLE AS WE PURCHASED (AND ARE STILL PAYING TOYOTA FOR) A 7 PASSENGER VEHICLE. WE ESCALATED THIS NUMEROUS TIMES INCLUDING TO THE BBB AT WHICH TIME THEY SUDDENLY SAID THIS WAS A TEXAS COMPANY AND THAT THEY WOULD NOT BE OFFERING ANY ADDITIONAL REMEDY. WE WOULD LIKE A REPLACEMENT VEHICLE AT NO EXTRA CHARGE. PLEASE NOTE THAT THERE IS NO TIMELINE FOR THE RECALL SO THEY ARE SAYING INDEFINITELY THAT WE CANNOT USE THE CAR AS THEY SOLD IT TO US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917796October 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917802October 21, 2016
STRUCTURE:BODY, SUSPENSION
BACK DOOR SHOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917811October 21, 2016
AIR BAGS
I WAS DRIVING THE CAR ALL DAY. MADE A STOP AT A GROCERY STORE. WHEN I STARTED THE CAR BACK UP THE AIR BAG WARNING LIGHT CAME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917577October 20, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917301October 19, 2016
AIR BAGS
AIRBAG LIGHT CAME ON FOR NO APPARENT REASON. DEALERSHIP WANTS $5000 TO REPLACE THE AIRBAG HARNESS ASSEMBLY BECAUSE THE IMPACT IMAGE SENSOR IS DAMAGED. THIS SEEMS LIKE A GREAT DEAL OF MONEY FOR A SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917369October 19, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 45 MPH, THE REAR DRIVER'S SIDE SLIDING DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917438October 19, 2016
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT HEARD A LOUD NOISE AND LOST STEERING CONTROL. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT PULLEY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,321.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917222October 18, 2016
AIR BAGS
AIR BAG WARNING CONTINUOUSLY FLASHES WHEN THE CAR IS ON. MECHANIC TRIED TO RESET IT BUT IT GOES RIGHT BACK TO FLASHING WHEN THE CAR IS RESTARTED. NO ACCIDENTS, THIS BEGAN AT 114,000 MILES. CONCERNED AIRBAG WILL NOT DEPLOY ON IMPACT, OR WILL DEPLOY RANDOMLY BECAUSE IT IS FAULTY. THE VIN SHOWS THERE IS NO RECALL BUT ISN'T THIS A SAFETY ISSUE WHEN HUNDREDS HAVE REPORTED THE SAME PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916240October 15, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
THIS IS THE SECOND TIME IN LESS THAN A YEAR THAT THE SLIDING DOOR CABLE HAS RUSTED AND SNAPPED MAKING MY DOOR UNUSABLE. MY 4 YEAR OLD AUTISTIC SON WAS STANDING OUTSIDE THE DOOR AND THE CABLE WENT SNAPPING AND FLYING BEFORE EVENTUALLY JAMMING UP THE MOTOR. IT WAS TERRIFYING. I HAD THE SAME INCIDENT HAPPEN WITH THE DRIVERS SIDE DOOR THIS YEAR. THIS CAR HAS 88K AND HAS HAD BOTH REPLACED FOR RUSTING THROUGH AND SNAPPING. WHAT IF THIS CABLE WHIPPED AND HIT MY CHILD? WE WERE LUCKY THIS TIME. WHEN WILL SOMEONE TAKE THIS ISSUE SERIOUSLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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