Subaru Impreza Complaints

2,698 consumer complaints on file.

#11297032January 3, 2020
POWER TRAIN
WHILE GOING 65 MPH ON THE HIGHWAY THE CONTINUOUS VARIABLE TRANSMISSION LOCKED UP, GAS PEDAL BECAME UNRESPONSIVE, AND THE CAR HAD TO BE TOWED TO THE DEALERSHIP. I AM THANKFUL THAT A CAR WAS NOT TAILING BEHIND ME AND THAT I WAS NOT DRIVING DURING COMMUTE HOURS. TRACTION ASSIST, HILL ASSIST, AND CHECK ENGINE AT OIL TEMP LIGHT CAME ON. AT 97,000 MILES ON THE ODOMETER, THE DEALERSHIP SAID IT WAS TRANSMISSION FAILURE. PARTS IN THE TRANSMISSION WERE REPLACED; HOWEVER, DUE TO THE NATURE OF THE FAILURE AND THE POTENTIAL FOR BODILY HARM AND HARM TO PROPERTY, THESE TRANSMISSIONS SHOULD BE RECALLED AND REPLACED AS A UNIT. FOR A CAR THAT HAS HAD REGULAR MAINTENANCE AND THAT HAS NOT DRIVEN IN SEVERE CONDITIONS, IT WAS SURPRISING THAT A TRANSMISSION FAILURE SHOULD OCCUR AT THIS MILEAGE. WHILE THE EXTENDED WARRANTY FROM SUBARU SHOWS GOOD FAITH, IT DOES VERY LITTLE TO PROTECT THE SAFETY OF SUBARU DRIVERS. IT IS RECKLESS AND ABHORRENT FOR SUBARU TO BE AWARE OF THE SAFETY PROBLEM AND TO DO NOTHING TO MITIGATE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292465January 1, 2020
ELECTRICAL SYSTEM
CAR IS STRUGGLING TO START, AND BATTERY HAS BEE DRAINING AT LEAST ONCE A WEEK BUT NEVER GOT A BATTERY LOW LIGHT. HAVE BEEN DRIVING IT EVERY WEEK DAY FOR ABOUT 5-10 MILES CONSISTENTLY. TOOK IT TO AUTOZONE & THEY RAN SOME TESTS, SAID THERE IS NO POWER LEAK AND THE BATTERY IS STILL IN GOOD CONDITION. HOWEVER THE BATTERY STILL IS DRAINING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292136December 30, 2019
VISIBILITY/WIPER
THE VEHICLE IS ABOUT A MONTH OLD, I WAS DRIVING ON THE FREEWAY WHEN A TINY PIECE OF GRAVEL HIT MY WINDSHIELD RESULTING IN A CRACK ABOUT 10 INCHES IN LENGTH LOCATED IN THE MIDDLE OF THE PASSENGER AND DRIVER SEAT SECTION. I DIDN'T HAVE ANY HEATING ON AND IT WAS A SUNNY DAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291332December 26, 2019
ENGINE
I HAVE HAD A PROBLEM WITH THE CAR BURNING OIL SINCE I BOUGHT THE CAR. MY OIL LIGHT COMES ON AFTER EVERY 1000.00 MILES AND IT IS DOWN AT LEAST A QUART AND A HALF EACH TIME . I CHANGE THE OIL EVERY 3000 MILES BUT I STILL HAVE TO PUT OIL IN IN BETWEEN. I ORDERED THIS CAR FROM A DEALERSHIP RT FROM THE FACTORY. THE OIL CONSUMPTION HAS BEEN A PROBLEM SINCE DAY ONE. I HAVE BROUGHT IT TO THE DEALERSHIPS OVER 5-7 TIMES. THEY WILL NOT ACKNOWLEDGE THE PROBLEM .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291393December 26, 2019
SERVICE BRAKES
I RECEIVED A NOTICE FROM SUBARU DESCRIBED AS A SERVICE PROGRAM WUR-03. THEREFORE IT IS NOT A RECALL LIKE THE ECM AND PCV VALVE ISSUES. I WAS UNABLE TO MAKE AN APPOINTMENT SINCE I RECEIVED THE NOTICE SO CLOSE TO THE HOLIDAY. UNFORTUNATELY I WAS INVOLVED IN A TRAFFIC ACCIDENT BEFORE I WAS ABLE TO GET THE VEHICLE IN FOR THE SERVICE. THE SERVICE IS EXPLAINED AS AN ISSUE WITH THE BRAKE HOSES WHERE FLUID SEEPS BETWEEN THE LAYERS OF THE HOSES. SO, SUBARU WANTS TO REPLACE ALL 4 OF THE BRAKE HOSES AT NO CHARGE. I AM AN AUTO TECH SO I KNOW THAT ANY INTERNAL BREAKDOWN OF A BRAKE HOSE INTERFERES WITH THE ABILITY OF THE BRAKE SYSTEM PERFORMING PROPERLY. WHAT HAPPENED DURING THE ACCIDENT IN QUESTION IS THAT THE VEHICLE FAILED TO STOP IN TIME CAUSING MY VEHICLE TO STRIKE THE VEHICLE IN FRONT OF ME. THERE WAS SUFFICIENT SPACE FOR THE VEHICLE STOP WITHOUT STRIKING THE OTHER VEHICLE. BUT WHEN I PRESSED THE BRAKES I HEARD A NOISE, ALMOST LIKE THE ABS PUMP OVER-PRESSURIZING, THE BRAKE PEDAL VIBRATED AND PUSHED BACK AGAINST MY FOOT SLIGHTLY AS MY VEHICLE SLID INTO THE BACK OF THE CAR IN FRONT OF ME. AT THE TIME OF THE ACCIDENT THE ROADS WERE DRY AND IT WAS SUNNY ABOUT 50 DEGREES. IN OTHER WORDS, ABSOLUTELY NO REASON FOR MY VEHICLE TO SLIDE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11291060December 24, 2019
SUSPENSION
WHILE MY SON WAS BACKING OUT OF THE DRIVEWAY, HIS PASSENGER SIDE LOWER CONTROL ARM SNAPPED IN 2. HE STRUGGLED TO GET IT EVEN BACK INTO THE DRIVEWAY. I RAN THE VIN NUMBER AND IT DOES NO SHOW THAT THIS CAR HAS A RECALL THAT NEEDS TO BE DONE. DOES THIS MEAN IT WAS ALREADY DONE? OR IS THIS CAR NOT COVERED FOR THE RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290613December 21, 2019
ENGINE, POWER TRAIN, STEERING
MOTOR WENT OUT WITH 72000 MILES WHILE ON THE HIGHWAY DRIVING. TRANSFER CASE BEARINGS SHOT. POWER STEERING RACK DONE AND FIREWALL HAS CRACKED FOR A 2ND TIME. SUBARU ARE PROBABLY THE MOST UNSAFE VEHICLES ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289711December 17, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2005 SUBARU IMPREZA. WHILE THE CONTACT'S WIFE WAS DRIVING 40 MPH, SHE HEARD A SNAP IN THE ENGINE THAT CAUSED HER TO LOSE CONTROL OF THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S FATHER'S HOME WHERE HE DISCOVERED THAT THE FRONT LOWER CONTROL ARM WAS FRACTURED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V464000(SUSPENSION). THE CONTACT SPOKE WITH VIC BAILEY MAZDA SUBARU (400 E DANIEL MORGAN AVE, SPARTANBURG, SC 29302, (864) 568-3338) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 158,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289701December 17, 2019
VISIBILITY/WIPER
OEM WINDSHIELD CHIPS WITH NO CAUSE. AT 10,000 MILES WINDOW IS COVERED IN CHIPS EVERYWHERE. DEALER ADMITTED CHIPS/CRACKS ARE A KNOWN ISSUE WITH ALL NEW MODELS BUT NOT A WARRANTY OR RECALL CLAIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289189December 15, 2019
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
I BOUGHT MY CAR BRAND NEW AND ABOUT SIX MONTHS AFTER OWNING IT MY CHECK ENGINE, HAZARDOUS ROADS AND CRUISE CONTROL LIGHTS CAME ON. THIS HAS CONTINUED TO HAPPEN NUMEROUS TIMES SINCE. I HAVE BEEN TOLD IT'S A SENSOR, MASS AIRFLOW SENSOR. OCV VALVES AND "MAINTENANCE" LIGHT. THE PROBLEM HAS NEVER TRULY BEEN RESOLVED AND NO ONE HAS BEEN ABLE TO TELL ME WHAT THE ROOT OF THE PROBLEM IS. THERE HAVE BEEN TIMES WHEN SERVICE WORKERS HAVE JUST CLEARED THE COMPUTER AND SENT ME ON MY WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289191December 15, 2019
VEHICLE SPEED CONTROL
CAR THROWS A P2138 CODE AND CAR GOES IN LIMP MODE WITH THE ACCELERATOR PEDAL NON-RESPONSIVE. HAVE TO PULL OVER AND RESET ECU TO GET BACK ON ROAD. HAVE REPLACED ACCELERATOR PEDAL, THROTTLE BODY, RELAY, AND ECM AT SUBARU DEALERSHIP. HAPPENED DOZENS OF TIMES. CAR HAS BEEN COMPLETELY STOCK AND COBB ACCESSPORT TUNED TO STAGE 1. HAPPENS TUNED AND STOCK. HAPPENS SOMETIMES IMMEDIATELY UPON STARTUP AND OTHER TIMES WHILE MAINTAINING 70MPH LM THE HIGHWAY. HAPPENED WHEN I WAS OUT OF GEAR COASTING TO A STOP SIGN. RANDOM OCCURRENCE. SUBARU HAS NO SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287330December 12, 2019
STRUCTURE
2017 SUBARU IMPREZA. CONSUMER WRITES IN REGARDS TO DEALERS PUTTING AFTRMARKET PARTS ON VEHICLE DURING REPAIR AND REMOVING ORIGNAL SUBARU PARTS. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288490December 11, 2019
AIR BAGS
WHEN DRIVING WITH A PASSENGER THE AIR BAG FOR THE PASSENGER WILL NOT TURN ON AND DASHBOARD LIGHTS WILL COME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288238December 10, 2019
POWER TRAIN
PUT MY CAR IN PARK AND IT STARTED ROLLING BACKWORDS.... SAME EXACT DAY IN WAS AT A STOP LIGHT ON A INCLINE AND MY CAR ROLLED BACKWORDS FASTER THEN IT SHOULD WHILE IN DRIVE. CAR HAS 101000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288256December 10, 2019
FUEL/PROPULSION SYSTEM
STRONG SMELL OF FUEL UPON START-UP WHEN IN SUB-FREEZING CONDITIONS. IT HAS OCCURRED TWICE IN 2019, WHICH ARE THE ONLY RECENT TIMES IT HAS BEEN EXPOSED TO THOSE CONDITIONS. THE FIRST OCCURRENCE WAS IN FEBRUARY, 2019. THE SECOND WAS IN NOVEMBER, 2019. RECALL 09V468000 APPLIES TO MY MODEL VEHICLE, BUT ONLY IN CERTAIN STATES. THE RECALL, THEREFORE, DOES NOT APPLY TO MY VIN, ALTHOUGH THE DESCRIPTION OF THE RECALL NOTICE APPEARS TO MATCH THE SYMPTOMS OF MY CAR. AFTER SPEAKING WITH SUBARU, THEY INDICATED THEY ARE NOT WILLING TO DO ANYTHING ABOUT IT BECAUSE MY VIN IS NOT COVERED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287844December 9, 2019
STRUCTURE:BODY, SERVICE BRAKES
SPOT WELDS ON FIREWALL THAT SUPPORT THE PEDAL ASSEMBLY HAVE CRACKED/BROKE CAUSING THE BRAKE PEDAL TO FLEX AND MOVE WHILE PUSHING DOWN ON THE CLUTCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287643December 7, 2019
UNKNOWN OR OTHER
OFTEN TIMES THE KEY GETS STUCK IN THE IGNITION AND YOU HAVE TO WIGGLE THE SHIFTER A FEW TIMES TO RELEASE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287221December 5, 2019
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2019 SUBARU IMPREZA. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS DIMMED AS THE VEHICLE SLOWED DOWN. WHEN THE VEHICLE CAME TO A COMPLETE STOP, THE HEADLIGHTS BRIGHTENED AND OPERATED NORMALLY. THE CONTACT TOOK THE VEHICLE TO STUCKEY SUBARU (500 BROAD ST, HOLLIDAYSBURG, PA 16648, (814) 695-9862), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE AND DEEMED THE MATTER TO BE A NORMAL FUNCTION. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WERE AWARE OF THE MATTER; HOWEVER, THEY DID NOT HAVE A RESOLUTION AND THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS PROVIDED CASE NUMBER: 1-50768087045. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282879November 29, 2019
STEERING
MY CAR HAS AN UNEVEN STEERING EFFORT. THE STEERING IS TIGHTER AND MORE DIFFICULT TO STEER WHEN DRIVING, WHILE TURNING RIGHT. THE PROBLEM IS GETTING WORSE IN THE TWO YEARS I'VE OWNED THIS CAR. A SERVICE BULLETIN WAS RELEASED 7/24/18, NUMBER: 04-21-18, SHOWING SEVERAL MODELS OF SUBARU'S HAVE THIS STEERING ISSUE. I HAVE ATTACHED THE BULLETIN BELOW FOR YOUR REVIEW. THE BULLETIN SAYS, "IF A CRACK IS CONFIRMED, THE EPS STEERING GEAR BOX ASSEMBLY MUST BE REPLACED." THE WORD "MUST" TELLS ME IT IS AN IMPORTANT SAFETY ISSUE. SHORTLY AFTER PURCHASING THIS CAR, I RETURNED IT TO THE SUBARU DEALERSHIP AND WAS TOLD THERE WAS NOTHING WRONG WITH THE STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282483November 26, 2019
POWER TRAIN
MY SON OWNS A 2014 SUBARU WRX WITH A MANUAL TRANSMISSION. ON 25 NOV 2019 HE WAS DRIVING ON 501 TOWARDS LITITZ/LANCASTER PA WHEN HIS THIRD GEAR DECIDED TO DESTROY ITSELF WHILE DRIVING @ 45MPH. I HAVE READ ABOUT SO MA Y OF THESE MANUAL TRANSMISSIONS DESTROYING THEMSELVES UNDER NORMAL DRIVING CONDITIONS. THAT CAR IS HIS PRIDE & JOY UNTIL THIS HAPPENED. HE PURCHASED THE CAR IN MARYLAND. WATCHING A REBUILD ON YOUTUBE AFTER HIS PHONE CALL IT SEEMS THAT THIS IS A COMMON PROBLEM IN ANY HELICUT GEARS. LOUSY MATERIALS USED. BEING AROUND CARS, STREET & HI PERFORMANCE RIDES ALL MY LIFE I HAVE NEVER HEARD OF A MANUAL TRANSMISSION DESTROY ITSELF WHILE DRIVING AT NORMAL/HIGHWAY SPEEDS. EITHER SUBARU MANUFACTURES IT'S VEHICLES TO HAVE ISSUES SUCH A LOUSY GEAR BOX'S OR THEY ARE BUYING TRASH FROM LOUSY VENDORS. HIGH PERFORMANCE AMERICAN, GERMAN, FRENCH, ITALIAN & OTHER JAPANESE CARS WITH MANUAL TRANSMISSIONS DO NOT HAVE THIS ISSUE. IT SHOULD BE A RECALL ISSUE. SUBMIT A QUESTION TO ALL SUBARU OWNERS WITH MANUAL TRANSMISSIONS TO SEE HOW MA Y OF THEM LOST GEARS IN THEM. NO ACCIDENT HAD HAPPENED ONLY BECAUSE MY SON IS A LEVEL HEADED PERSON WITH GOOD COMMON SENSE FOR A 24 YEAR OLD THIS 3 DEC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Subaru Impreza