Subaru Impreza Complaints

2,698 consumer complaints on file.

#11281776November 22, 2019
POWER TRAIN
WHEN SHIFTING QUICKLY INTO 4TH GEAR ON THE MANUAL TRANSMISSION AT HIGHER RPM'S (ABOVE 3000), THE GEAR GRINDS. IF YOU SHIFT SLOWLY, IT DOESN'T. IT SEEMS TO BE ONLY THE 4TH GEAR DOING THIS. MY CAR HAS 1300 MILES ON IT. I AM WONDERING IF IT BECAUSE THE RPM'S HANG WAY TOO LONG. I HAVE BEEN DRIVING A MANUAL DAILY FOR 28 YEARS. I AM ALSO A PROFESSIONAL TRUCK DRIVER, SO I KNOW HOW TO PROPERLY DRIVE A STICK SHIFT. THE RPM HANG IS VERY ANNOYING AND COULD POTENTIALLY BE THE PROBLEM OF THE 5SPEED TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281276November 20, 2019
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
THERE ARE TWO SEPARATE ISSUES WITH THIS VEHICLE WHICH HAS NOT BEEN RESOLVED THROUGH DEALERS HELP AND NO RECALLS HAVE BEEN ISSUED YET FOR THESE PROBLEMS. FIRST: THE ENGINE STALLS AROUND 16 TO 11 MPH. THE ACCELERATION SLOWS DOWN RAPIDLY AFTER 16-15MPH THEN IT RAMPS UP AT 13MPH AND THEN SLOWS DOWN AROUND 11 MPH SPEEDS. THIS ISSUE HAS BEEN PERSISTENT SINCE THE OWNERSHIP OF THE VEHICLE. NHTSA NEEDS TO LOOK INTO THIS PROBLEM SINCE IT CAN BE A POTENTIAL SAFETY RISK AND CAN CAUSE ACCIDENTS. SECOND: THE BATTERY ON THIS VEHICLE WAS DEAD SUDDENLY OVER NIGHT WITHOUT ANY VISIBLE CLUES. NO MAP OR DOME LIGHTS WERE KEPT ON. THE VEHICLE WAS SWITCHED OFF PROPERLY AND NEXT MORNING THE BATTERY WAS DEAD. SOMEWHERE IN THE VEHICLE (THE SUSPECT IS INFOTAINMENT SYSTEM) THE BATTERY IS DRAINING. THIS HAS HAPPENED TWICE AND HAD TO CHANGE THE BATTERIES. THESE ISSUES ARE HUGE SAFETY HAZARDS THAT NEEDS TO BE ADDRESS IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280743November 18, 2019
AIR BAGS, ELECTRICAL SYSTEM, SEATS
RECALL IN OTHER IMPREZA IN SAME YEAR MODEL, BUT NOT MINE SPECIFICALLY. SAME ISSUE OCCURS WITH AIRBAG OCCUPANCY SENSOR IN PASSENGER SEAT. AIRBAG LIGHT COMES ON WITH ANY AMOUNT OF WEIGHT IN PASSENGER SEAT, AIRBAG HOWEVER DOES NOT TURN ON. STAYS OFF WITH PASSENGER IN SEAT. THIS WAS RECALLED IN MANY OTHER 2012-2014 IMPREZA. SUBARU CONFIRMED THAT PASSENGER OCCUPANCY IN MY IMPREZA IS SAME PART AS OCCUPANY SENSOR RECALLED IN OTHER IMPREZA. I WAS SOLD THIS CAR BY AN AUTHORIZED DEALER WITH THIS ISSUE (NOT THE COMPANY LISTED ON THE RECEIPTS PROVIDED). HAD TO PAY TO GET IT FIXED FOR INSPECTION. HAVE TO REPLACE SEAT BOTTOM, ALMOST $700 FOR SEAT ALONE. THIS IS DANGEROUS AND UNFAIR. SUBARU ACKNOWLEDGED THE PROBLEM BY GIVING ME $500 GOODWILL REPAIR CERTIFICATE, BUT NOT FULL PRICE OF REPAIR EVEN THOUGH THIS HAS BEEN RECALLED IN MANY OTHER VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280617November 17, 2019
ENGINE
DRIVING ON A CITY STREET WHEN CAR SUDDENLY STALLED. HAD TO HAVE CAR TOWED TO THE DEALER AND AFTER OPENING THE ENGINE THE FINAL DIAGNOSE WAS THAT THE VALVE SPRING FAILED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280291November 15, 2019
VISIBILITY/WIPER
WINDSHIELD CRACKED AFTER TAKING SMALL ROAD DEBRIS TO WINDSHIELD WHILE DRIVING APPROX 55 MPH ON A HIGHWAY. IMMEDIATELY AFTER DEBRIS HIT WINDSHIELD BEGAN TO SPLINTER AND CRACK WHICH WORSENED INTO A 8-10" LONG DAMAGE MAKING THE WINDSHIELD INELIGIBLE FOR REPAIR. WINDSHIELD REQUIRED REPLACEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279671November 12, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
WHILE DRIVING DOWNHILL ON THE INTERSTATE, THE ACCELERATOR SUDDENLY WAS UNRESPONSIVE, ALMOST AS IF THE CAR WERE IN NEUTRAL. ONCE PULLING OVER AND RESTARTING THE CAR IT DROVE NORMALLY. TOOK THE CAR IN FOR SERVICE AND THE DEALER COULD NOT REPLICATE THE ISSUE AND THERE WERE NO ERROR CODES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279284November 10, 2019
SEAT BELTS
PASSENGER SEAT BELT WARNING GOES OFF IF MORE THAN 1 POUND IS PLACED ON THE SEAT, ALL CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278887November 8, 2019
AIR BAGS
PASSENGER SIDE AIRBAG DISABLED BECAUSE THE UNDER SEAT SENSOR IS FAULTY IN 2013 SUBARU IMPREZA. THE DEALER CHARGED ME $154.95 JUST TO READ THE CODE TO EXPLAIN THE FAULT. CODES B1760 AND B1761 INDICATE THE "SENSOR MAT IS ABNORMAL." TECH RECOMMENDS TO REPLACE THE PASSENGER SEAT BOTTOM. THE ISSUE IS THAT THIS COSTS $1181.85 TO REPLACE. SUBARU SHOULD ISSUE A RECALL ON THIS MODEL BECAUSE MANY OF US ARE PUTTING OUR PASSENGERS AT UNREASONABLE RISK DUE TO A FAULTY SENSOR INSTALLED BY SUBARU. THE COST TO REPLACE IT IS EXTORTIONATE. I LOVE MY CAR AND I HOPE THAT SUBARU WILL DO THE RIGHT THING AND HELP RESTORE MY TRUST IN THEIR SAFETY RECORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278649November 7, 2019
ENGINE
TL* THE CONTACT OWNS A 2017 SUBARU IMPREZA. WHEN THE CONTACT ATTEMPTED TO ACCELERATE, THE VEHICLE LOST POWER. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HER RESIDENCE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS LATER TAKEN TO HERITAGE SUBARU OWINGS MILLS (9808 REISTERSTOWN RD, OWINGS MILLS, MD 21117, (888) 553-0026) WHERE THE TECHNICIAN REPLACED THE BATTERY; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER AND WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V743000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278218November 5, 2019
SEATS, AIR BAGS
TL* THE CONTACT OWNS A 2014 SUBARU IMPREZA. THE CONTACT STATED THAT THE AIR BAG INDICATOR DID NOT ILLUMINATE WHEN THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO METRO WEST SUBARU (948 WORCESTER ST, NATICK, MA 01760) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR ON THE PASSENGER SEAT NEEDED TO BE REPLACED AND A NEW SEAT NEEDED TO BE PURCHASED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277695November 2, 2019
ENGINE, POWER TRAIN
THERE HAVE BEEN REPEATED AND REOCCURRING ISSUES RELATED TO OIL CONSUMPTION AS WELL AS A FAULTY CVT TRANSMISSION. SUBARU HAS ISSUED AN EXTENDED 100,000 MILE WARRANTY, BUT THIS INFORMATION WAS NOT PROVIDED DIRECTLY TO ME. I FOUND OUT ABOUT THE EXTENDED WARRANTY WHEN I TOOK THE CAR IN TO A MECHANIC AND THEY HAD KNOWLEDGE OF THE EXTENDED WARRANTY. THE MECHANIC RECOMMENDED I TAKE IT TO A SUBARU SERVICE CENTER TO TRY AND GET IT COVERED UNDER WARRANTY. THE CAR HAD 94,000 MILES AT THE TIME I WAS MADE AWARE OF THIS ON 6/22/18. SINCE 6/22/18-11/2/19, I HAVE REPEATEDLY HAD REOCCURRING ISSUES WITH BOTH OIL CONSUMPTION AND THE CVT TRANSMISSION. THE SERVICE DEPARTMENT HAS CLAIMED TO HAVE REPAIRED ISSUES, BUT I HAVE NEVER HAD RESOLVE OF ANY OF THEM. INSTEAD I FEEL AS THOUGH I HAVE BEEN TOLD EACH ITEM HAS BEEN REPAIRED. IF SIMILAR ISSUES HAVE OCCURRED, LIKE THE OIL LIGHT ILLUMINATING AFTER THE SHORT BLOCK REPLACEMENT, I BEEN GIVEN THE EXPLANATION THAT IT IS DUE TO SOFTWARE ISSUES THAT NEED UPDATING. THESE EXCUSES HAVE BEEN GIVEN REPEATEDLY UNTIL THE 12 MONTH WARRANTY OF THE PARTS IN QUESTION HAS THEN PASSED. THIS SAME THING HAS OCCURRED WITH THE SLIPPING CVT TRANSMISSION THAT I REPORTED ON 6/22/18, AND NOW I AM BEING TOLD THE TRANSMISSION NEEDS TO BE REPLACED AT A COST OF $8,000 OUT OF POCKET. THE CAR IS NOT EVEN VALUED AT $8,000 ANYMORE. I WOULD STRONGLY ADVISE RESEARCH INTO THESE FAULTY PARTS AND THE CONSUMER DECEIT THAT HAS OCCURRED TO MYSELF AND MILLIONS OF OTHER SUBARU OWNERS. DECEIVING CONSUMERS UNTIL EXTENDED WARRANTY PERIODS PASS, AND REQUIRING CONSUMERS TO PAY OUT OF POCKET SHOULD BE ILLEGAL. I SEE NOW WHY SUBARU OPTED FOR THIS EXTENDED WARRANTY FOR BOTH OF THESE ISSUES RATHER THAN ADMITTING FAULT AND PROVIDING A RECALL. THIS ALLOWS THE DECEIT AND SUBARU TAKING FINANCIAL RESPONSIBILITY OF REPAIRS TO OCCUR BY LOOPING IN THE SERVICE DEPARTMENT INTO THIS SCAM. DO NOT BUYSUBARU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271297October 27, 2019
ENGINE
2 BELTS CAME APART AT 65K MILES & WERE REPLACED ON 4/14/2018. THEN AGAIN NOT EVEN MONTH AFTER ON 5/19/2018 2 BELTS WERE REPLACED AGAIN AT 66K MILES, AND 3RD TIME ON 8/18/2019 AT 94K SAME 2 BELTS CAME APART AND THIS TIME RUINED RADIATOR, ENGINE AND MANY OTHER PARTS IN THE VEHICLE (VEHICLE WOULD NEED TO BE TAKEN APART TO DETERMINE THE DAMAGES) WAITING TO HEAR BACK FROM SUBARU'S ASKING TO FIX THE VEHICLE ST UBARUS EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271292October 27, 2019
VISIBILITY/WIPER, UNKNOWN OR OTHER
MY WINDSHIELD CRACKED FOR NO APPARENT REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271329October 27, 2019
VISIBILITY/WIPER
3 CRACKED WINDSHIEDS IN LESS THAN 2 YEARS SPONTANEOUSLY CRACKED WINDSHIELDS TWICE WHILE PARKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269739October 20, 2019
ENGINE
FACTORY RECALL FOR A VALVE SPRING AND BRAKE LAMP SWITCH REPLACEMENT WAS COMPLETED ON SEPT.25, 2019. THE CAR ENGINE CAUGHT ON FIRE WHILE I WAS DRIVING ON OCTOBER 18, 2019. I WAS STOPPED AT A RED LIGHT ON A CITY STREET. THE POLICE AND FIRE DEPARTMENTS WERE CALLED TO PUT OUT THE FLAMES. THE FIRE MARSHAL WAS PRESENT TO DOCUMENT AND TAKE PHOTOS. MY CAR WAS TOWED. I UNDERSTAND THIS HAS HAPPENED TO CARS INVOLVED IN THE RECALL.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11269309October 18, 2019
STEERING
2013 IMPREZA WITH APPROXIMATELY 50,000 MILES HAS STEERING PROBLEMS. AT LOW SPEEDS STEERING WHEEL TURNS LEFT ON ITS OWN. AT OTHER SPEEDS YOU HAVE TO HOLD WHEEL SO IT DOESN'T PULL LEFT. MUCH HARDER TO TURN RIGHT AT ANY SPEED. TOLD BY DEALER HAS LEAKING STEERING RACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269316October 18, 2019
AIR BAGS
THE PASSENGER SIDE OCCUPANT DETECTION SYSTEM HAS FAILED. WHEN SOMEONE SITS IN THE PASSENGER SEAT THE AIRBAG IS NOT ACTIVATED AND THE AIRBAG WARNING LIGHT COMES ON. THIS SEEMS TO BE A COMMON COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269117October 17, 2019
UNKNOWN OR OTHER
THE KEY ROUTINELY GETS STUCK IN THE IGNITION, REQUIRING ME TO SOMETIMES RESTART THE CAR MULTIPLE TIMES IN ORDER RIP REMOVE IT. I HAVE SEEN POSTS ON THE INTERNET SUGGESTING A SENSOR DOES NOT TELL THE CAR THAT IT IS IN PARK AND GOVE DIRECTIONS TO DISCONNECT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268614October 15, 2019
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
TL* THE CONTACT OWNS A 2017 SUBARU IMPREZA. WHILE THE CONTACT WAS COASTING THE VEHICLE FORWARD IN THE DRIVEWAY, IT INDEPENDENTLY SURGED FORWARD WITHOUT WARNING AND CRASHED INTO THE GARAGE DOOR. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE BEFORE AND THAT THE EYESIGHT AUTOMATIC BRAKING FEATURE FAILED TO ACTIVATE DURING EACH OCCURRENCE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT AND THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE DEALER (BEYER SUBARU, 7416 RICHMOND HWY, ALEXANDRIA, VA 22306, 703-768-5800) WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO AN INDEPENDENT BODY SHOP FIRST AND THEN BRING IT TO THEM FOR DIAGNOSTIC TESTING. THE CONTACT EMAILED THE MANUFACTURER REGARDING THE FAILURE. THE VEHICLE REMAINED ON THE CONTACT'S PROPERTY AND HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. *TT*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11268794October 15, 2019
AIR BAGS
THE "AIRBAG" LIGHT FOR DRIVERS SIDE COMES ON AND GOES OFF RANDOMLY. THIS PROBLEM WAS DISCOVERED WHILE UNDER WARRANTY AND I DID TAKE THE VEHICLE IN FOR REPAIR. BUT IF THE DEALERSHIP EVER REPAIRED THE PROBLEM (I SUSPECT THEY DID NOT REPAIR IT) THE LIGHT STILL CONTINUES TO COME ON AND GO OFF RANDOMLY. THE DEALERSHIP QUIT RETURNING MY PHONE CALLS YEARS AGO NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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