Subaru Impreza Complaints

2,698 consumer complaints on file.

#11308352February 10, 2020
ENGINE
HEAD GASKET FAILURE AT 80,000 MILES. LEAKED OUT 1.5 QUARTS OF OIL ON ROAD TRIP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307107February 4, 2020
AIR BAGS
SUBARU IS UNABLE TO REPAIR MY VEHICLE FOR ALMOST A MONTH, I USE MY VEHICLE FOR WORK AND THIS RECALL IS POTENTIALLY DEADLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302710January 29, 2020
ENGINE
AT 150,000 MILES I NOTICED THAT IN THE MORNINGS ON COLD START UP I WILL GET A LARGE CLOUD OF BLUISH SMOKE THAT SMELLS LIKE IT'S BURNING, I UNDERSTAND THAT THIS IS INDICATIVE OF BURNING OIL. I ONLY KNEW TILL RECENTLY THERE WAS A CAMPAIGN TO FIX THIS ISSUE AND THAT IT IS NOW CLOSED BUT AT 150,000 MILES IT SEEMS LIKE IT MAY BE PRETTY EXCESSIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302850January 29, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 SUBARU IMPREZA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START UP EVEN AFTER REPLACING THE BATTERY. THE VEHICLE WAS TOWED TO (CIOCCA SUBARU 4611 HAMILTON BLVD, ALLENTOWN, PA 18103 (610) 395-3745) WHERE IT WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE CEASED. THE ENGINE WAS DIS ASSEMBLED. THE VEHICLE WAS TOWED TO FAULKNER SUBARU HARRISBURG 3233 PAXTON ST, HARRISBURG, PA 17111 (717) 564-4545), WHERE THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED. THE CONTACT WAS NOTIFIED OF A FRACTURED VALVE SPRING IN CYLINDER NUMBER 3 WHICH CAUSED THE ENGINE TO CEASE AND CAUSED DAMAGE TO THE CYLINDER AND PISTON. THE TECHNICIAN REPLACED THE CYLINDER WITH AN UPDATED CAM CARRIER, VALVE SPRINGS, FRONT COVER WITH UPDATED CAM SHAFT SENSORS DUE TO OIL CONTAMINATION, AND THE SHORT BLOCK ASSEMBLY. THE MANUFACTURER INITIALLY OFFERED TO PAY $5,000 THEN AFTER NEGOTIATIONS STATED THEY OFFERED TO PAY EVERYTHING EXCEPT FOR $600. THE FAILURE MILEAGE WAS 77,794.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302148January 27, 2020
VISIBILITY/WIPER
MY CAR'S WINDSHIELD CRACKED OVERNIGHT WHILE SITTING IN A GARAGE, WITH NO IMPACT TO IT. IT IS 2 MONTHS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301858January 25, 2020
STRUCTURE:BODY
HAD A CLUTCH REPAIR DONE ON CAR AFTER THE REPAIR WAS FINISHED THE MECHANIC NOTED THAT THE FIREWALL ON CAR WAS CRACKED. THE CAR WAS STATIONARY AFTER LOOKING ON THE INTERNET AND NOTED THAT THE SUBARU WRX IMPRIZA FROM 2009-214 HAD A PROBLEM WITH FIRE WALL FATIGUE WHEN THE CLUTCH AND BRAKE WERE BEING USED UNDER NORMAL OPERATION CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301093January 22, 2020
POWER TRAIN
THE TRANSMISSION COOLING LINES ARE RUSTING AND CORRODING, WHICH LEADS TO TRANSMISSION FLUID LEAKING OR SPRAYING OUT OF THE LINE IN ENGINE COMPARTMENT. WHICH LEADS TO LOSS OF TRANSMISSION FLUID AND TRANSMISSION NOT WORKING CORRECTLY. SEE IN PICTURE THE TRANSMISSION COOLING LINE WAS FIXED BUT THERE IS STILL CORROSION. THIS TRANSMISSION FLUID LINE SEEMS LIKE THE SAME MATERIAL IN THE BREAK LINE RECALL FOR CORROSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300882January 21, 2020
AIR BAGS
I VERY RARELY DETAIL MY VEHICLE. ONLY ONCE WHEN I BOUGHT IT IN 2013 AND AGAIN RECENTLY. BOTH TIMES, THE SEATS WERE STILL WET FROM THE DETAILING PROCESS WHEN I PICKED IT UP. BOTH TIMES, WHILE SOMEONE WAS SITTING IN THE PASSENGER SEAT WHILE IT WAS STILL SLIGHTLY WET, THE DASHBOARD LIGHTS SHOWED THAT THE PASSENGER AIRBAG WAS NOT ON. IT DIDN'T MATTER IF THE CAR WAS MOVING OR STATIONARY. ONCE THE SEAT DRIED, THE AIRBAG APPEARED TO FUNCTION NORMALLY. MY HUSBAND TOOK THE ATTACHED PICTURE WHILE I WAS SITTING IN THE PASSENGER SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300394January 20, 2020
ELECTRICAL SYSTEM
SUBARU SERVICE BULLETIN 16-112-18R KEY STUCK IN IGNITION. HAVE TO KEEP PUTTING TRANSMISSION INTO PARK IN ORDER TO GET KEY OUT. KNOWN ISSUE BUT NO RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299666January 16, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
INTERMITTENT LOSS OF POWER AT 2000 TO 3000 RPM IS GETTING WORSE AND WORSE. I'VE TAKEN IT TO MY LOCAL SUBARU DEALER 8 TIMES TO ADDRESS THIS ISSUE AND THEY HAVE DENIED ANYTHING I'VE REPORTED. THEY'VE HAD TECHNICIANS ON RIDES WITH ME BUT I CAN'T RECREATE SOMETHING THAT IS SO INTERMITTENT. IT SEEMS TO HAPPEN MORE IN HOT WEATHER BUT I CAN SAFELY SAY AC ISN'T THE CAUSE. ALTHOUGH MY CAR ISN'T A CROSSTREK, THE MOTOR IN ONE IS EXACTLY THE SAME AS MINE. I SUSPECTED IT WAS DUE TO A RECALL REPAIR THAT HADN'T BEEN PERFORMED BUT IVE HAD BOTH OF MY RECALLS DONE BUT MY DEALER NEVER REPORTED IT TO SUBARU OF AMERICA. THE NAME OF MY MAIN DEALERSHIP IS HINE SUBARU OF TEMECULA. HTTPS://WWW.SUBARUXVFORUM.COM/THREADS/HESITATION-BOG-ON-ACCELERATION-6MT.175290/PAGE-2 THIS FORUM AND COUNTLESS OTHERS HAVE DISCUSSED THIS ISSUE AND CONTINUE TO CLAIM IT'S A SAFETY ISSUE, ESPECIALLY WHEN MERGING ONTO THE FREEWAY. WHEN THE ISSUE IS PRESENT, THE CAR HAS ABSOLUTELY NO THROTTLE INPUT. THE ONLY WAY TO ACCELERATE OUT OF DANGER WHEN MERGING IS TO DOWNSHIFT TO KEEP THE RPMS ABOVE 3000 TO AVOID THE LOSS OF POWER. THERE HAVE BEEN TIMES WHEN I'VE HAD TO PULL OFF THE FREEWAY WHEN TRYING TO MERGE BECAUSE MY CAR WOULD NOT ACCELERATE PROPERLY. I IMMEDIATELY BROUGHT IT TO THE DEALER AFTER IT HAPPENED AND THEY TURNED ME AWAY BECAUSE I DIDN'T HAVE AN APPOINTMENT. I IMPLORE ANYONE READING THIS TO DELVE INTO THE FORUMS DISCUSSING THIS ISSUE. THERE ARE DOZENS OF OTHERS WHO REPORT THE EXACT SAME ISSUE. SOME WERE LUCKY AND TRADED THEIR VEHICLE IN. I WAS REFERRED BY A USER TO FILE A COMPLAINT IN FACT. PLEASE, THIS IS A REAL HAZARD AND I DON'T FEEL SAFE IN MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298879January 12, 2020
STEERING
WHILE I WAS BACKING THE VEHICLE OUT OF MY DRIVEWAY I BECAME AWARE THE I HAD NO POWER STEERING. I PARKED THE CAR IN FRONT OF MY HOUSE AND TOOK MY SECOND CAR TO A SCHEDULED APPOINTMENT. UPON RETURNING HOME I MOVED THE SUBARU IMPREZA TO THE FRONT OF THE DRIVEWAY. IT STILL DIDN'T HAVE POWER STEERING. I CALLED THE LOCAL SUBARU DEALERSHIP AND SCHEDULED A SERVICE APPOINTMENT FOR THE FOLLOWING WEDNESDAY 1/8/2020 AND LEFT THE CAR PARKED IN THE DRIVEWAY. FORTUNATELY THE CLOSEST SUBARU DEALERSHIP IS APPROXIMATELY 2.3 MILES FROM MY HOME. I WOKE UP AT 5:30 AM TO AVOID TRAFFIC AND I CAREFULLY (SLOWLY) DROVE THE CAR TO THE DEALERSHIP ON LOCAL STREETS. THE VEHICLE WAS INSPECTED AND THE MECHANIC CONCLUDED THE POWER STEERING CONTROL MODULE HAD TO BE REPLACED. THE PARTS HAD TO BE ORDERED SO I OPTED TO LEAVE THE CAR UNTIL IT WAS REPAIRED. THE TOTAL COST OF THE REPAIR WAS $839.95. THE CAR IS A 2013 SUBARU IMPREZA WITH ONLY 17,450 MILES ON THE ODOMETER. THE CAR REMAINED AT THE DEALERSHIP FOR TWO DAYS AND I PICKED IT UP ON 1/10/2020. AFTER THIS INCIDENT I RESEARCHED VARIOUS WEBSITES TO DETERMINE WHETHER OTHER SUBARU OWNERS HAVE EXPERIENCED THE SAME ISSUE. MY INTERNET SEARCH PROVED TO BE ENLIGHTENING. I DISCOVERED THAT THERE ARE/WERE ENUMERABLE COMPLAINTS ON THE INTERNET REGARDING SUBARU IMPREZA POWER STEERING FAILURES. GO TO THE AUTO RECALL FOR CONSUMERS WEBSITE (ARFC) FOR CONFIRMATION OF MY ASSERTION. THE COMPLAINTS GO BACK TO 2009, 2010, 2011,....EVERY YEAR THROUGH 2019, THERE ARE ENUMERABLE COMPLAINTS RECOUNTING POWER STEERING FAILURES FOR THE SUBARU IMPREZA. I ALSO CAME ACROSS A SUBARU SERVICE BULLETIN NUMBER: 04-21-18 DATED 07/24/18 SUBJECT UNEVEN STEERING EFFORT. I CAN'T FATHOM HOW THIS POTENTIALLY DANGEROUS DESIGN FAILURE HAS NOT RESULTED IN A NATIONAL RECALL BY THE NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298546January 11, 2020
UNKNOWN OR OTHER
AFTER STOPPING THE VEHICLE AND WHEN TRYING TO TAKE KEY OUT, KEY GETS STUCK IN THE KEY SLOT - CANNOT TAKE OUT. COMPLAINED TO DEALER AND DEALER IMMEDIATELY SAID IT IS IS A BRAKE SHIFT LOCK PROBLEM AND WILL COST $700 TO FIX - SO SUBARU KNOWS OF THE PROBLEM. CAR IS ONLY 24K MILES OLD. MANY PEOPLE ARE REPORTING IT ONLINE. DEALER SAYS IF I DO NOT FIX IT, YOU WILL GET STUCK OUTSIDE WITHOUT BEING ABLE TO TAKE KEY OUT AT A SUPER MARKET, FOR EXAMPLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298451January 10, 2020
ENGINE
INTERMITTENT FAILURE OF THE CVT SELECT SHIFT MECHANISM THAT CAUSES THE KEY TO GET LOCKED IN THE IGNITION SWITCH WHEN THE CAR IS IN PARK. THIS PROBLEM IS A RESULT OF THE FAILURE OF PLATE GUIDE-B, PART NUMBER 35122FJ033. THIS ONGOING PROBLEM IS SUBJECT TO SUBARU SERVICE BULLETIN 16-112-18R DATED 03/15/2018 AND REVISED AS OF 02/20/2019. THIS SUBARU IDENTIFIED SAFETY ISSUE AFFECTS MULTIPLE MODELS. COST OF PART REPLACEMENT IS NOT OFFSET BY SUBARU WITH 100% OF THE COST REQUIRED BY THE VEHICLE OWNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298255January 9, 2020
ELECTRICAL SYSTEM
LIGHTS CONTINUE TO BURN OUT (MAIN HEADLIGHTS, BRAKE LIGHTS) WITH FREQUENCY (EVERY 6 MONTHS). MOREOVER, ONCE ONE BURNS OUT, THE SECOND LIGHT TENDS TO BURN OUT THE NEXT DAY. HAVE REPLACED THE HEADLIGHTS 5 TIMES IN THE PAST TWO YEARS, EVEN BUYING HIGH QUALITY REPLACEMENT BULBS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297758January 7, 2020
AIR BAGS, STRUCTURE:BODY, ENGINE
I WAS INVOLVED IN AN ACCIDENT ON I-10 ON 11/27/2019 AT 2 PM. I WAS TRAVELING AT 60- TO 65 MPH AND HIT A SUV THAT HAD STOPPED IN THE LEFT HAND LANE. THE AIRBAGS DID NOT DEPLOY ( PASSENGER OR DRIVER SIDE) I HAVE REPORTED THIS TO SUBARU AND SO FAR THEY HAVE NOT BEEN HELPFUL. I RECEIVED CONTUSIONS FROM MY RIGHT HIP TO MY LEFT CLAVICLE BUT NO BROKEN BONES.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11297327January 6, 2020
ENGINE
MY WIFE AND I WERE DRIVING FROM CALIFORNIA TO COLORADO LAST SATURDAY, AND OUR CAR STOPPED RUNNING HALFWAY ACROSS UTAH. A VALVE SPRING BLEW A HOLE IN OUR IGNITION AND WE HAD TO GET OUR VEHICLE TOWED 50 MILES TO THE NEAREST CAR SHOP. MY WIFE LATER FOUND OUT THAT THEIR WAS A RECALL ON THE VEHICLE FOR THAT EXACT SAME ISSUE. I CONTACTED SUBARU THIS MORNING ABOUT THE RECALL AND THEY SAID THAT I WOULD HAVE TO GET IT TOWED TO THE NEAREST SUBARU DEALERSHIP TO GET ASSISTANCE. MOREOVER THEY STATED THAT BECAUSE OF MY HIGH MILAGE IT WILL DEPEND WHETHER OR NOT THEY PROVIDE SOME COVERAGE FOR THE DAMAGES. MY WIFE AND I PURCHASED THE VEHICLE LAST YEAR FROM HEUBERGER MOTORS, AND WERE NEVER INFORMED ABOUT THE RECALL. THE VEHICLE IS CURRENTLY STILL BEING HELD BY THE TOWING COMPANY IN UTAH, FURTHERMORE I'M CURRENTLY STATIONED IN FORT CARSON COLORADO ABOUT 600 MILES AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297482January 6, 2020
AIR BAGS
THE FRONT AIRBAG PASSENGER SENSOR MALFUNCTIONS. IT TURNS THE AIRBAG OFF WHILE A PASSENGER IS SITTING IN THE SEAT. THIS HAPPENS WHILE THE CAR IS IN MOTION, BOTH ON CITY STREETS AND ON THE HIGHWAY. RESTARTING THE CAR AND REPOSITIONING THE SEAT DOES NOT RELIABLY TURN THE SEATBELT BACK ON. THIS HAPPENS EVEN WHEN THE SEAT IS DRY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297486January 6, 2020
ENGINE
CAR CAUGHT FIRE ON THE MORNING OF SUNDAY, JANUARY 5, 2020 WHILE STATIONARY IN A PARKING LOT. THE CAR HAD BEEN STATIONARY FOR APPROXIMATELY 12 HOURS. THE ATTENDING FIRE DEPARTMENT FELT THE FIRE STARTED IN THE ENGINE COMPARTMENT, AND CONSUMED THE ENTIRE CAR BY THE TIME IT WAS EXTINQUISHED. THE CAR WAS A TOTAL LOSS. THE CAR RAN PERFECTLY UNTIL THEN, AND HAD IT'S ROUTINE 1ST SERVICE BY A SUBARU DEALER AROUND 5,000 MILES. MORE PHOTOS ARE AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11297167January 5, 2020
SERVICE BRAKES, POWER TRAIN, VEHICLE SPEED CONTROL
SUBARU OF AMERICA INC. SHOULD RECALL 2008-2014 IMPREZA, IMPREZA WRX, AND IMPREZA WRX STI. THESE VEHICLES JUST ABOVE THE DRIVERS FEET, USE 6 SPOTS WELDS TO HOLD A MOUNTING BRACKET FOR THE PEDAL ASSEMBLY TO THE INSIDE OF THE FIREWALL.THIS DESIGN FLAW, WHERE THE PEDAL MOUNTING BOX IS SPOT-WELDED TO THE FIREWALL USING ONLY A HANDFUL OF TINY SPOT WELDS IS DANGEROUS. THE FIREWALL ITSELF IS OF A WEAK DESIGN AND INHERENTLY HAS QUITE A BIT OF FLEX AND OVER TIME AND NORMAL USE THESE SPOT WELDS FAIL FROM TOO MUCH STRESS AND THE PEDALS WILL BEGIN TO SQUEAK, CREAK, POP AND EVENTUALLY THE PEDALS WILL MOVE AWAY FROM THE FIREWALL WHEN DEPRESSED. ONCE THIS HAPPENS THE CLUTCH AND OTHER PEDALS WILL NO LONGER PROPERLY ENGAGE OR DISENGAGE AND THE CAR WILL NO LONGER BE DRIVABLE. IN THE EVENT OF THIS FAILURE AT HIGHWAY SPEEDS POTENTIALLY CATASTROPHIC LOSS OF LIFE AND ENDANGERING THE PUBLIC. SAFETY RISK FIREWALL FAILURE POTENTIAL RESULT IN LOSS OF VEHICLE CONTROL. THE SUDDEN LOSS OF FUNCTION OF PEDAL ASSEMBLY INCLUDING CLUTCH, BRAKE, AND ACCELERATION PEDALS. LOSS OF VEHICLE CONTROL MAY LEAD TO OCCUPANTS HAVING SERIOUS INJURY OR DEATH ESPECIALLY AT HIGHWAY SPEEDS. REMEDY SUBARU WILL NOTIFY THEIR OWNERS. DEALERS WILL FACILITATE THE, PERMANENT SOLUTION WHICH INVOLVES PROPERLY WELDING THE PEDAL ASSEMBLY BOX TO THE FIREWALL WITH A CONTINUOUS SEAM WELD ALONG THE CIRCUMFERENCE OF THE MOUNTING TAB, FREE OF CHARGE. SOURCES: HTTP://WWW.CIRCUITMOTORSPORTS-BLOG.COM/2015/04/THE-2008-2014-SUBARU-IMPREZA-CLUTCH.HTML HTTPS://WWW.5250PERFORMANCE.COM/BLOG/SUBARU-FIREWALL-REPAIRS-LESS-MONEY-BETTER-REPAIR HTTPS://FORUMS.NASIOC.COM/FORUMS/SHOWTHREAD.PHP?S=745C2FF65D52924B49418232894051CD&T=2700583 HTTPS://BIT.LY/2SSK3IJ HTTPS://BIT.LY/37FLMP4 HTTPS://WWW.YOUTUBE.COM/RESULTS?SEARCH_QUERY=2008+SUBARU+WRX+FIREWALL *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297171January 5, 2020
AIR BAGS, ELECTRICAL SYSTEM, SEATS
SEAT OCCUPANCY SENSOR DOES NOT REGISTER ADULT HUMAN MALE, GETS TRIPPED IF CELL PHON E IS IN PROXIMITY TO THE PASSENGER IN THE FRONT PASSENGER SEAT. FRONT AIRBAG IS THEREFORE OFF AND WILL NOT GO OFF IN CASE OF ACCIDENT. THIS OCCURS IF THE FRONT PASSENGER HAS A LAPTOP OR CELLPHONE. UPON INSPECTION BY DEALERSHIP I WAS TOLD THAT THE SENSOR IS BROKEN BUT DUE TO WATER DAMAGE WHICH HAS NOT HAPPENED - IF A DAMP USER IS ENOUGH TO CAUSE DAMAGE TO SENSOR I BELIEVE SUBARU IS PURPOSEFULLY RELEASING POORLY DESIGNED AND ENGINEERED PARTS. THIS ISSUES FIRST APPEARED IN 2017 AND WAS INTERMITTENT AND IS NOT OCCURRING EVERY TIME A PASSENGER RIDES WITH ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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