Subaru Impreza Complaints

2,698 consumer complaints on file.

#11268240October 14, 2019
ENGINE
AFTER 7 WEEKS AND MULTIPLE COSMETIC ATTEMPTS TO REPAIR THE DAMAGE THEY DID TO MY CAR I AM STILL DRIVING AN UNSAFE CAR THAT SMELLS OF GAS. ALL OF THIS OCCURRING AFTER A FAULTY RECALL REPAIR (THAT THEY DO NOT DENY) THAT NEARLY CAUSED A MULTI CAR CRASH ON RT495. WHAT I WANT FROM PATRICK MOTORS/ SUBARU OF AMERICA: I WANT MY CAR REPAIRED AS SOON AS POSSIBLE TO THE SATISFACTION THAT THE CAR IS NOT DANGEROUS TO DRIVE. CAN YOU HELP ME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268343October 14, 2019
AIR BAGS
PASSENGER SIDE AIRBAG IS TURNED OFF WITH A PASSENGER SITTING IN THE SEAT WHEN THE SEAT GETS WET WHEN SOMETHING IS SPILLED, OR WHEN THE PASSENGER SITS IN SEAT WITH DAMP/WET CLOTHES BECAUSE THEY GOT WET BECAUSE IT IS RAINING OUTSIDE. THE PASSENGER AIR BAG LIGHT WORKS PROPERLY WHEN THE SEAT DRIES OUT IN A FEW DAYS. THIS HAS HAPPENED MULTIPLE TIMES , MOST RECENTLY BEING A FEW WEEKS AGO. THE LIGHT DOES NOT WORK PROPERLY WHEN THE CAR IS MOVING OR STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268130October 13, 2019
VISIBILITY/WIPER
GOING A VERY LOW RATE OF SPEED A SMALL ROCK WAS ABLE TO CRACK MY WINDSHIELD. I WAS MERGING ONTO A HIGHWAY WITH A WORK VEHICLE IN FRONT OF ME. THE WINDSHIELD APPEARS TO BE VERY WEAK AND BRITTLE. I HAVE NOT EVEN HAD MY FORESTER FOR A YEAR AND IT SEEMS AS IF DINKS AND CRACKS APPEAR VERY EASILY. I HAD SAFELITE COME TO FILL IN THE CRACK AND ONLY 80% WAS ABLE TO BE CORRECTED.. ON A CRACK SMALLER THAN A SAND DOLLAR. THINGS CONSTANTLY SEEM TO BE HEADED TOWARDS THE WINDSHIELD. I DON'T KNOW WHO TO FILE A COMPLAINT WITH, I FEAR SUBARU WOULDN'T CARE ABOUT WHAT SEEMS LIKE A MINOR COMPLAINT. I AM CONCERNED ABOUT THE POTENTIAL OF GETTING INTO A ACCIDENT AND MY WINDSHIELD RAINING OVER ME. OR A SMALL OBJECT BLOWING THROUGH MY WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267693October 10, 2019
SERVICE BRAKES
I BELIEVE MY VEHICLE NEEDS ADDED TO THE SAFETY RECALL: WQK47. NHTSA CAMPAIGN: 14V311000. I OWN A 2005 SUBARU IMPREZA RS. DRIVING DOWN RESIDENTIAL STREET I LOST ALL BRAKE PRESSURE COMING TO A STOP. PROBLEM WAS FROM BRAKE LINE HAD LEAK FROM CORROSION. IT'S THE SAME PROBLEM AND EXACT SPOT DESCRIBED IN THE RECALL FOR WQK47. YES, I LIVE IN THE SALT BELT. THIS NEEDS TO BE LOOKED INTO MORE AND AS SOON AS POSSIBLE. DEFINITELY A SAFETY ISSUE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267766October 10, 2019
SERVICE BRAKES, ENGINE
I RECEIVED NOTIFICATION OF 2 SAFETY RECALLS FOR MY VEHICLE: SUBARU RECALL WTY-84 (NHTSA ID 18V-772) AND SUBARU SAFETY RECALL WUE-90 (NHTSA RECALL ID 19V-149.) I PURCHASED MY CAR ON THE ISLAND OF O'AHU AND LIVE ON THE ISLAND OF MOLOKA'I. SERVCO SUBARU WILL NOT PAY FOR MY CAR TO BE SHIPPED BY BARGE FOR REPAIRS. SINCE THE VALVE SPRINGS AFFECTED ARE A DEFECT IN THE ENGINE UPON MANUFACTURE, I FEEL THAT I SHOULD RECEIVE REIMBURSEMENT FOR THE COST OF SHIPPING. MY BUDGET IS TIGHT AND THIS WILL BE A HARDSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266485October 5, 2019
WHEELS
I DRIVE APPROX. 145 MILES A DAY FOR WORK; NORMAL HIGHWAY DRIVING. I BOUGHT MY CAR 2.5 YEARS AGO AND HAVE JUST OVER 96,000 MILES ON IT. IN THIS TIME SPAN I'VE HAD TO REPLACE TWO WHEEL BEARINGS; 40,000 MILES AND 96,000 MILES. THIS SEEMS TO ME TO BE A HIGH RATE OF WEAR ON A FAIRLY CRITICAL PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266416October 4, 2019
ELECTRICAL SYSTEM:HORN, ELECTRICAL SYSTEM, AIR BAGS
COMPRESSING CLUTCH PEDAL CLICKS 3 TIMES LOUDLY WHEN CAR IS ON OR OFF. SOUNDS LIKE UNDER DRIVERS DASHBOARD. *TR THE CONSUMER STATED AIR BAG LIGHT ON, HORN ISNT WORKING, AND STEERING WHEEL IS OFF CENTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265628October 2, 2019
POWER TRAIN
2012 IMPREZA SPORT WITH 71,000 MILES, ONE OWNER, ALL MANUFACTURER RECOMMENDED MAINTENANCE PERFORMED. MECHANIC NOTICED INCREASED NOISE FROM REAR OF VEHICLE WHILE DOING TEST DRIVE AFTER PERFORMING MAINTENANCE. REPORTED REAR WHEEL BEARING FAILURE AFTER INSPECTION REQUIRING REPLACEMENT OF BEARINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265633October 2, 2019
STEERING
AFTER TURNING THE STEERING SIGNIFICANTLY TO THE RIGHT (FULL LOCK IS NOT NECESSARY), THE CAR THEN *OFTEN* PULLS SIGNIFICANTLY TO THE LEFT. THE SAME THING *SOMETIMES* HAPPENS AFTER A LEFT TURN. AND, THE 'FLOATY' STEERING IS A LOSS OF ON-CENTER FEEL AND THE STEERING GENERALLY FEELS LIKE I'M DRIVING A 1970S ERA BIG-OLD-BUICK... ABSOLUTELY NO ROAD FEEL OR FEEDBACK. MY MECHANIC DIAGNOSED THIS PROBLEM AS A DEFECTIVE STEERING RACK -- A $2000 REPAIR. THEY ALSO SAID THAT THIS WAS THE SECOND TIME THEY HAD SEEN THIS PROBLEM IN A 2015 SUBARU IMPREZA WITHIN A MONTH! INDICATING THAT THIS IS A LARGER, SYSTEMIC PROBLEM WITH THE DESIGN OR PRODUCTION OF THE 2015 IMPREZA! THE DEALER HAS CONFIRMED THAT THE STEERING RACK IS DEFECTIVE AND DISCOUNTED THE REPAIR BY $1500. THIS IS AN EXCELLENT GOOD-WILL GESTURE, AND I ACCEPTED IT. HOWEVER, I REMAIN CONCERNED ABOUT THE SAFETY OF OTHER IMPREZA'S. IN PARTICULAR, MOST DRIVERS MAY NOT NOTICE THE PROBLEM AND IT MAY RESULT IN THEM DRIFTING FROM THEIR LANE OR OTHERWISE LOSING CONTROL OF THEIR VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265287October 1, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
SPOT WELDS TO THE FIREWALL FAIL/BREAK FOR THE CLUTCH AND BRAKE PEDALE ASSEMBLY SO ITLLL HAVE A DELAY IN ACTUATION OVER TIME DUE TO THE WELDS BREAKING AND BECAUSE OF THAT THE ASSEMBLY BAR WILL FRACTURE AND BREAK OVER TIME WHICH WILL NEED TO BE REPLACED OR ELSE BRAKING ACTUATION WILL BE DELAYED WHEN PRESSED, THIS IS ALL WHILE IN MOTION OVER TIME OF PRESSING AND DEPRESSING, POPULAR COMPLAINT AND ISSUE KNOWN THAT OUTSIDE COMPANIES SELL BRACKETS TO HELP WITH THE WELDS FAILING AND THE ASSEMBLY CRACKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259110September 30, 2019
UNKNOWN OR OTHER
AFTER PARKING AND TURNING THE ENGINE THE KEY GETS STUCK AND WON'T COME OUT. THIS CREATES A NIGHTMARE WHEN YOU ARE OUTSIDE AS YOU CAN NOT JUST LEAVE THE KEY IN THE CAR IN A PARKING LOT. IT TAKES FIDDLING WITH THE GEARS AND TRYING MULTIPLE TIMES TO GET THE KEY OUT. IT HAS BEEN HAPPENING FOR SOME TIME BUT NOW IT A LOT MORE REGULAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258726September 28, 2019
POWER TRAIN
DIAGNOSING THE CHECK ENGINE LIGHT REVEALS CODE P2764, WHICH INDICATES THE TRANSMISSION CONTROL VALVE BODY NEEDS TO BE REPLACED DUE TO A FAULTY SOLENOID. THIS IS A KNOWN ISSUE WITH SUBARU'S CVT TRANSMISSION, WHICH IS WHY SUBARU EXTENDED THE WARRANTY FOR THIS ISSUE. HOWEVER, THE WARRANTY ONLY COVERS VEHICLES WITH A DEMONSTRABLE PROBLEM. MY CAR JUST DEVELOPED THE PROBLEM, AND IS NO LONGER COVERED BY THE WARRANTY (23,000 MILES OVER THE LIMIT). THIS IS A POTENTIALLY DANGEROUS ISSUE (AFFECTED CARS MAY STALL AT ANY TIME), WHICH AFFECTS MANY VEHICLES STILL ON THE ROAD. SUBARU SHOULD HAVE TO REPLACE ALL OF THE PARTS BEFORE THEY FAIL! YOU SHOULD ALREADY HAVE A NUMBER OF OTHER COMPLAINTS ABOUT THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258614September 27, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
BENT FRAME: 2012 SUBARU IMPREZA SPORT, AWD W/PZEV, ORDERED 03/2012 NEW FROM JOSEPH SUBARU, FLORENCE, KY, W/42228 TO DATE 09/27/19. ORIGINAL COMPLAINTS DESCRIBED TO DEALER AND MANUFACTURE INCLUDE: *WHEN ORDERING THOUGHT THE CAR HAD A HIGHER ROAD CLEARANCE FOR RURAL DRIVING FROM PICTURES ON INTERNET, *DRIVING CAR IT WANDERS OVER THE ROAD, *TIRES DEFLATE (WORE OUT BEFORE 20,000 MI., SAVED TO REPLACE @ SEARS, MI 23850 IN 04/2016), SOME *PAINT CHIPPED OFF, W/*SLUGGISH 'TRANSMISSION' & 'BRAKING SYSTEM,' & BELT OR SCREECH NOISE UPON START-UP (NO ASSISTANCE FROM MANUFACTURER & DEALERS WHO DENIED PROBLEMS). WITH UNRESPONSIVE JOSEPH SUBARU DEALER/SERVICE BEING 75 MILES DRIVE 1-WAY, SO BY 6/12/12 TOOK CAR TO DEALER NEIL HUFFMAN SERVICE (NHS), LOUISVILLE, KY, ~22.4 MI 1-WAY, FOR SERVICE & HOPED FOR HELP W/ORIGINAL COMPLAINTS: NEW COMPLAINTS; *MASTERS CYLINDER & *COOLANT ARE TOPPED-OFF W/MOST OIL CHANGES AS FLUIDS SEEM TO EVAPORATE, *WINDSHIELD FOGS-UP UNLESS A WINDOW IS OPEN, ENGINE OVERHEATED & LOST OIL AFTER 3RD OIL CHANGE (SEEMINGLY DUE TO VALVOLINE OW20 SYNTHETIC OIL OF 08/07/2013, SO REPLACED W/SYNTHETIC OIL STABILIZER), WINDSHIELD WIPER FELL OFF & PIECE OF BODY-PART BUMPER COVER WAS FALLING OFF; PLUS HAD TO REPLACE BATTERY & ALTERNATOR @ 22767 MI. HAD TO TAKE CAR TO A LOCAL/REPUTABLE REPAIR SERVICE (MORTON'S) TO GET REIMBURSED FROM SEARS TIRE/AUTO CENTER FOR NHS, REPORTING, ON 01/2019, THE SEARS TIRES HAD BEEN MOUNTED IMPROPERLY, ALSO SHOWED REAR-BRAKES NEED REPLACED, HUNDREDS OF DOLLARS OF MAINTENANCE NEEDED DONE & THE CAR HAS 2 RECALLS. HOWEVER, AFTER MORTON'S FIXED THE IMPROPERLY MOUNTED TIRES, ASKED IF I HAD TROUBLE W/THE ALIGNMENT OF THE VEHICLE (Y) OR IF IT HAD BEEN IN A ACCIDENT (N), THEN INFORMED THE CAR HAS A *'BENT FRAME.' MY VERTIGO GOT WORSE, SO I HAVE NOT BEEN ABLE TO GET BACK TO KY FOR THE RECALLS, & CONFUSED & BUMMED-OUT ABOUT THE BENT-FRAME. WHAT CAN I DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258652September 27, 2019
AIR BAGS
SOMETIMES WHILE I'M DRIVING AND WHEN A PERSON IS IN THE PASSENGER SEAT THE AIR BAG RANDOMLY TURNS OFF. ALSO TWICE THE SEAT BELT ALARM HAS SOUNDED WHILE I'M DRIVING AND NON ONE IS IN THE PASSENGER SEAT. I HAD THE ISSUE CHECKED OUT AT THE DEALER TODAY AND THE SENSOR IS FAULTY AND NEEDS TO BE REPLACED AT A $800 PLUS COST TO ME. I UNDERSTAND THIS IS THE SAME SENSOR THAT WAS RECALLED ON THE 2012 MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257555September 23, 2019
ENGINE
CVT TRANSMISSION FAILURE, WHILE VEHICLE WAS MOVING ON HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257127September 21, 2019
FUEL/PROPULSION SYSTEM
THE GAS TANK IS SLOWLY LEAKING NEAR THE SEAM DUE TO CORROSION FROM SALT AND MOISTURE BEING CAUGHT UP IN THERE FROM THE SAME PLASTIC GAS TANK COVER WITH HOLES IN IT THAT CAUSED THE BRAKE LINE CORROSION RECALL. LEAKS WHEN IT IS OVER HALF FULL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255104September 12, 2019
FUEL/PROPULSION SYSTEM
CAR STOPPED RUNNING WHILE DRIVING DOWN THE STREET. AUTOMOBILE WAS TOWED TO DEALER YESTERDAY (9-11-19). DEALER, CALLED TODAY (9-12-19) SAID PROBLEM IS A BAD FUEL PUMP AND MAY TAKE UP TO A MONTH TO GET THE ORDERED PART DELIVERED AND INSTALLED. NEW VEHICLE PURCHASED APRIL, 2019 A LITTLE LESS THAN 2800 MILES ON ODOMETER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253629September 6, 2019
STRUCTURE:BODY, SERVICE BRAKES, UNKNOWN OR OTHER
I CALLED SUBARU ALMOST 5 MONTHS AGO WHEN I CAME ACROSS THERE WAS A RECALL ON BRAKES SINCE WE WERE HAVING THE ISSUE OF THE BRAKES FLASHING AND THE VEHICLE NOT SHIFTING. MANUFACTURER RECALL #: WUE90 ON 2-28-19. NHTSA RECALL #: 19V149000. WHEN I CALLED THEY SAID THEY DID NOT HAVE THE PARTS YET TO FIX. ON 8-29-19 THE CAR WAS IN AN ACCIDENT AND BRAKES LIGHT WAS CHIMING AND FLASHING EARLIER AND MAY BE RELATED TO WHY IT DID NOT STOP IN TIME AND WAS INVOLCED IN A REAR END CRASH WHEN DRIVER IN FRONT SLAMMED ON BRAKES. A AUTO SHOP THEN TELLS ME AFTER THE CAR WAS REPORTED IN THE ACCIDENT SOMMERS SUBARU CALLED THEM ON 9-4-19 TO TELL THE CAR HAD A BRAKE SAFETY RECALL. I HAVE MADE A PREVIOUS COMPLAINT ABOUT THIS VEHICLE ON 4-19-19. COMPLAINT # 11197303
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11252607August 31, 2019
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
I ADUJSTED STEERING WHEEL AND TRIED TO START THE IGNITION AND NO CRANK, NO LIGHTS ON DASH AND CAR WINDOWS WONT WORK. THIS CAR IS WELL TAKING CARE OF AT SUBARU DEALERSHIP ONLY. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252060August 28, 2019
ELECTRICAL SYSTEM, POWER TRAIN
THE KEY GETS STUCK IN THE IGNITION BECAUSE THE SHIFT GUIDE PLATE ASSEMBLY IS FAULTY. IT DOESN'T NOT RECOGNIZE THE CAR IS IN PARK AND OTHER RANGES DO TO THE PLATE BEING BAD. WHEN SHIFTING FROM REVERSE TO DRIVE THE CAR DOESN'T ALWAYS SWITCH INTO GEAR BECAUSE THE PLATE DOESN'T RECOGNIZE THAT YOU HAVE CHANGED GEARS AND LEAVES YOU GOING IN REVERSE WHEN YOU HAVE THE GEAR SELECTOR IN THE DRIVE POSITION AND VICE VERSA. THIS PROBLEM HAS BEEN GOING ON FOR A FEW MONTHS NOW BUT HAS BECOME MORE FREQUENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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