Subaru Impreza Complaints

2,698 consumer complaints on file.

#11317010March 9, 2020
VISIBILITY/WIPER
THE VEHICLE WAS PURCHASED IN JANUARY 2020 NEW FROM DEALER STOCK. IT HAS APPROXIMATELY 2000 MILES ON IT AND EXPERIENCED SPONTANEOUS WINDSHIELD CRACKS WITH NO INDICATION IT IS FROM SOMETHING STRIKING THE WINDSHIELD. CRACKS WERE DISCOVERED IN THE MORNING AFTER THE CAR WAS SITTING ALL NIGHT. THE DAY AFTER NOTICING THE FIRST CRACK, A SECOND CRACK DEVELOPED IN THE SAME MANNER AS THE FIRST, THE CAR WAS STATIONARY ALL NIGHT AND CRACK WAS DISCOVERED FIRST THING IN THE MORNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316774March 7, 2020
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS
MY AIRBAG LIGHT TURNS ON AND OFF INTERMITTENTLY. THE PASSENGER SIDE SOMETIMES SAYS "PASSENGER AIRBAG ON" INAPPROPRIATELY (NOBODY IS SITTING IN THE PASSENGER SEAT). ALSO IT SOMETIMES SAYS "PASSENGER AIRBAG OFF" IF SOMEBODY IS SITTING IN THE PASSENGER SEAT. I AM NERVOUS IF I GET IN A CRASH MY AIRBAG SYSTEM WILL NO PROTECT MY PASSENGER. THERE HAS BEEN A RECALL ISSUED FOR 2012 SUBARU IMPREZA AIRBAG SYSTEMS, AND THE SAME SYSTEM IS USED IN THE 2013 MODEL, SO I'M NOT SURE WHY THIS IS NOT BEING FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315972March 4, 2020
ELECTRICAL SYSTEM
WHEN CAR IS PUT INTO PARK THE KEY CANNON BE REMOVED FROM THE IGNITION. IT'S AN ONGOING INTERMITTENT PROBLEM. THIS IS A DEFECT IN DESIGN AND SUBARU SHOULD PAY FOR ALL REPAIRS. THIS HAS HAPPENED ABOUT 20 TIMES NOW. CAR CANNOT BE TRUSTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316099March 4, 2020
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS
AT ABOUT 30,000 MILES THE PASSENGER SIDE AIRBAG OCCUPANCY SENSOR FAILED. IT DID NOT DETECT A PASSENGER PRESENT DESPITE AN AVERAGE SIZED ADULT BEING IN THE SEAT. THE DEALER REPLACED THE SENSOR. THE SAME THING OCCURRED AT ABOUT 75,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315422March 1, 2020
ELECTRICAL SYSTEM
KEY STUCK IN IGNITION AFTER PARKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311702February 26, 2020
STRUCTURE:BODY
THE VEHICLE STARTED TO GET RUST IN THE TRUNK AROUND WHERE THE RAIN WATER SLIDES DOWN THE VEHICLE. I TOOK THE VEHICLE TO THE SUBARU DEALERSHIP WHERE I PURCHASED IT AND TRIED TO CLAIM THE MANUFACTURER'S 3 YEAR ANTI CORROSION WARRANTY TO REPAIR THE DAMAGE BUT THE SUBARU DEALERSHIP CLAIMED THAT SUBARU OF AMERICA DETERMINED THAT THE RUST WAS CAUSED BY "OUTSIDE INFLUENCES" AND REFUSED TO COVER IT WITH THE 3 YEAR ANTI CORROSION WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311316February 25, 2020
VISIBILITY/WIPER
WINDSHIELD HAS MYSTERIOUSLY CRACKED NUMEROUS TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311511February 25, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 SUBARU IMPREZA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOOR BOARD WITH THE BRAKES FAILURE WARNING LIGHT ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND BECAME OF BRAKE FLUID LEAKING FROM THE VEHICLE. THE VEHICLE WAS PREVIOUSLY REPAIRED BY AN UNKNOWN DEALER UNDER NHTSA CAMPAIGN NUMBER: 14V311000 (SERVICE BRAKES HYDRAULIC). THE DEALER WAS NOT INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311012February 24, 2020
VISIBILITY/WIPER
ON 2/16/2020, WHILE DRIVING AT A NORMAL SPEED (~20MPH) IN CLEAR CONDITIONS IN DOWNTOWN PHILADELPHIA, PA, A SMALL OBJECT (POTENTIALLY A ROCK) FELL OFF AN OVERPASS I WAS DRIVING UNDER, HIT THE PASSENGER SIDE OF THE WINDSHIELD OF MY CAR, AND CAUSED AN APPROXIMATELY 10-INCH CRACK. THE OBJECT THAT CAUSED THE CRACK WAS NOT LARGE ENOUGH FOR MY PASSENGER TO EVEN NOTICE WHEN IT HIT. THE CRACK IT CAUSED IN THE WINDSHIELD WAS UNREASONABLY LARGE, WHEN OTHER, LARGER OBJECTS (LIKE ROCKS) HAVE HIT THE WINDSHIELD IN THE COURSE OF NORMAL HIGHWAY DRIVING WITHOUT CAUSING DAMAGE. THE REPAIR COST A TOTAL OF ~$1,000, OF WHICH I WAS RESPONSIBLE FOR $500. I HAVE ATTACHED AN IMAGE OF THE CRACK AND A COPY OF THE INVOICE FROM THE WINDSHIELD REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311106February 24, 2020
UNKNOWN OR OTHER
ONLY A FEW MONTHS AFTER LEASING A BRAND NEW 2019 SUBARU IMPREZA SPORT, I WAS DRIVING ON A HIGHWAY I HAVE TAKEN 100'S OF TIMES AND A SMALL ROCK HIT MY WINDSHIELD. THIS CAUSED MY WINDSHIELD TO CRACK AND KEEP SPLITTING UNTIL IT COVERED A GOOD 2 FEET OF THE GLASS. THIS CONTINUED AFTER THE CAR WAS PARKED. I HAD TO PAY MY DEDUCTIBLE TO HAVE THE WINDSHIELD REPLACED. I THOUGHT THIS WAS ODD BECAUSE I HAVE NEVER HAD THIS HAPPEN TO ANY OTHER VEHICLE, ESPECIALLY SO EASILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310861February 23, 2020
VISIBILITY/WIPER
MY FIRAT EXPERIENCE WAS, I PARKED MY CAR AND BEEN TO GROCERY STORE WHEN I CAME BACK AND DRIVING THEN I FOUND A CRACK WITH OUT A CHIP CRACK SOUND AND THE SECOND EXPERIENCE ALMOST SIMILAR BEFORE PARKING I FOUND NO CRACK AND WHEN MY CAR WAS STATIONARY WHICH THERE WAS NO MOTION SURPRISINGLY I FOUND ANOTHER CRACK WHICH IS ABOVE 10 INCHES. AND AFTER MY 1ST WINDSHIELD REPLACEMENT I FOUND EYE SIGHT IS NOT WORKING AS WELL AS BEFORE. THERE IS NO PROPER RESPONSE AFTER MY SECOND WINDSHIELD COMPLAINT AND STILL WAITING FOR REPLACEMENT AND I AM DRIVING WITH CRACK WINDSHIELD WHICH I HAVE NO OTHER CHOICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310927February 23, 2020
UNKNOWN OR OTHER
WINDSHIELD SPONTANEOUSLY CRACKED FOR NO REASON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310951February 23, 2020
VISIBILITY/WIPER
THE WINDSHIELD OF MY BRAND-NEW SUBARU IMPREZA *SPONTANEOUSLY* DEVELOPED A CRACK. IMPLICITLY ACKNOWLEDGING THAT THE PROBLEM WAS CAUSED BY A FACTORY DEFECT, THE DEALER INSTALLED A NEW WINDSHIELD. UNFORTUNATELY, THE REPLACEMENT DEVELOPED A CRACK, TOO. THE DEALER ARGUED THAT IT WAS PROBABLY HIT BY SOME OBJECT WHEN, IN FACT, IT WAS NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310774February 22, 2020
VISIBILITY/WIPER, UNKNOWN OR OTHER
MY WINDSHIELD CRACKED IN ONE CORNER FOR NO REASON. I'M WORRIED ABOUT THE STABILITY OF THE ENTIRE WINDSHIELD. THE CAR WAS PARKED IN A LOCKED GARAGE WHEN THIS OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310494February 21, 2020
UNKNOWN OR OTHER
BOUGHT THE CAR 12/21 FIRST WINDSHIELD CRACKED 1/28 WHILE SITTING IN MY DRIVEWAY OVER THE WEEKEND. DEALER CLAIMS THERE WAS A CHIP CAUSED BY A ROCK BUT I THINK THE "CHIP" WAS CAUSED BY THE CRACKING OF THE WINDSHIELD DROPPED OFF AT DEALER 2/4 THE FIRST REPLACEMENT IS BROKEN TAKES A WEEK TO GET ANOTHER PICKED UP 2/11 $500 REPLACEMENT WINDSHIELD CRACKED 2/20 - WHILE DRIVING. I DID NOT SEE OR HEAR ANYTHING IMPACT THE WINDSHIELD BUT I DID HERE THE GLASS CRACK. I FEEL THAT THESE WINDSHIELDS ARE UNREASONABLY FRAGILE AND SHOULD LAST LONGER THAN 9 DAYS UNDER NORMAL USAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310677February 21, 2020
STEERING
MY POWER STEERING PUMP WENT OUT AT 57000 MILES. I HAD IT REPLACED AND MY STEERING RACK IS MESSED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310292February 20, 2020
UNKNOWN OR OTHER
UNABLE TO REMOVE KEY FROM IGNITION. STEERING WHEEL IS NOT LOCKED. HAVE TO TURN THE KEY SEVERAL TIMES AND MOVE SHIFTER FROM P TO N AND BACK. IT USUALLY TAKES 3-6 TIMES OF DOING THIS BEFORE I CAN REMOVE THE KEY FROM IGNITION. THIS HAS BEEN GOING ON FOR A WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310395February 20, 2020
STRUCTURE:BODY, POWER TRAIN
THE SPOT WELDS UNDER WINDSHIELD COWL BROKE CAUSING THE BRACKET HOLDING CLUTCH PEDAL ASSEMBLY TO BREAK. BECAUSE OF THESE ISSUES, I CAN ONLY ENGAGE MY REVERSE GEAR HALF THE TIME AND WHILE SHIFTING GEARS IN MOTION, IT TENDS TO BE A BIT DIFFICULT. I'VE ALMOST CRASHED A COUPLE TIMES BECAUSE OF THIS ISSUE. MY CAR IS A 2008 SUBARU WRX SEDAN WITH ONLY 74,000 MILES AND I'M CURRENTLY MAKING PAYMENTS ON THE CAR. MONEY IS REALLY TIGHT DUE TO ME BEING A FULL TIME COLLEGE STUDENT AND FULL TIME WORKER SO I'M NOT SURE HOW TO GO ABOUT THIS REALLY BIG PROBLEM. MY CAR IS EVERYTHING TO ME RIGHT NOW AND IF IT FAILS ON ME, I HAVE NO MEANS OF TRANSPORTATION. I ALSO HAVE NO MODIFICATIONS TO THE VEHICLE OTHER THAN WHEELS, AND A BLOW OFF VALVE. THE VEHICLE TENDS TO GIVE ME THE MOST DIFFICULTY ENGAGING REVERSE EVERY MORNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309759February 17, 2020
UNKNOWN OR OTHER
WHEN THE CAR IS STOPPED AND TURNED OFF, THE KEY GETS STUCK IN THE IGNITION AND CAN'T BE REMOVED WITHOUT TURNING THE CAR BACK ON AND SHIFTING FROM PARK BACK TO DRIVE AND THEN BACK TO PARK AGAIN. HAVE TO DO THIS TWICE TO BE ABLE TO REMOVE THE KEY FROM THE IGNITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308874February 12, 2020
VISIBILITY/WIPER
WINDSHIELD CRACKED SPONTANEOUSLY WHILE PARKED ON THE DRIVEWAY OUTSIDE MY HOUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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