Ram 4500 Service Bulletins

1,927 manufacturer communications on file.

• January 25, 2024•Document ID: 10251870

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  0802624

  Date Added:

  March 18, 2024

  Manufacturer:

  JEEP

  Summary

  Radio Over The Air Update from QR39.5 to QR40.11 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.5 to QR40.11. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.

  Associated Products (29)

  2023 Dodge Challenger2023 Dodge Charger2023 Jeep Cherokee2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Renegade2023 Jeep Wrangler2023 Ram 35002022 Dodge Challenger2022 Dodge Charger2022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Renegade2022 Jeep Wrangler2022 Ram 35002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Compass+ 9 more
  Associated Documents

  • DownloadMC-10251870-0001.pdf↗
• January 25, 2024•Document ID: 10251794

  Service Bulletin/Repair Instructions
  VISIBILITY/WIPER

  Mfr Comm. #:

  S2408000008

  Date Added:

  March 18, 2024

  Manufacturer:

  RAM

  Summary

  Rain Sensing Auto Wipers Or Auto Headlamps Inoperative, DTC B221D-00, B23AA-00

  Associated Products (20)

  2024 Chrysler Pacifica2024 Chrysler Voyager2024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Chrysler Pacifica2023 Chrysler Voyager2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Chrysler Pacifica2022 Chrysler Voyager2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10251794-0001.pdf↗
• January 24, 2024•Document ID: 10251867

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  0802524

  Date Added:

  March 18, 2024

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Updating to QR40.12 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.2 to QR40.11. NOTE: National launch for this FOTA update is expected to begin February 19, 2023.

  Associated Products (28)

  2023 Chrysler 3002023 Dodge Challenger2023 Dodge Charger2023 Jeep Cherokee2023 Jeep Gladiator2023 Jeep Renegade2023 Jeep Wrangler2022 Chrysler 3002022 Dodge Challenger2022 Dodge Charger2022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Renegade2022 Jeep Wrangler2021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator+ 8 more
  Associated Documents

  • DownloadMC-10251867-0001.pdf↗
• January 13, 2024•Document ID: 10251785

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  S248A000001

  Date Added:

  March 18, 2024

  Manufacturer:

  DODGE

  Summary

  SOS and Assistance Call Not Working After Radio Exchange Unit Installed

  Associated Products (46)

  2020 Chrysler 3002020 Chrysler Pacifica2020 Chrysler Voyager2020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango2020 Jeep Cherokee2020 Jeep Compass2020 Jeep Gladiator2020 Jeep Grand Cherokee2020 Jeep Renegade2020 Jeep Wrangler2020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Chrysler 3002019 Chrysler Pacifica2019 Dodge Challenger+ 26 more
  Associated Documents

  • DownloadMC-10251785-0001.pdf↗
• January 10, 2024•Document ID: 10251783

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY

  Mfr Comm. #:

  S1408000384

  Date Added:

  March 18, 2024

  Manufacturer:

  CHRYSLER

  Summary

  Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

  Associated Products (285)

  2024 Alfa Romeo Stelvio2024 Alfa Romeo Tonale2024 Chrysler Pacifica2024 Chrysler Voyager2024 Dodge Durango2024 Dodge Grand Caravan2024 Dodge Hornet2024 Fiat 500e2024 Jeep Cherokee2024 Jeep Commander2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Renegade2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 3500+ 265 more
  Associated Documents

  • DownloadMC-10251783-0001.pdf↗
• November 30, 2023•Document ID: 10248960

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION; ELECTRICAL SYSTEM; PARKING BRAKE; TRAILER HITCHES

  Mfr Comm. #:

  0819023

  Date Added:

  January 16, 2024

  Manufacturer:

  RAM

  Summary

  Radio Over the air update to R255.45.06 Customers may experience one or more of the following: No sound heard when Assist & SOS Call is established. Balance/Fade does not stay on when setup by one press. Wireless Phone interface freezes after User accepts incoming call when in a conference call. System switches to Wireless after key cycle, profile change, theme change, or theme mode change. After overnight sleep cycle defrost vent and dash vent are cut off due to duplicate front defrost. Surround sound image loads incorrectly when activating with Android Auto?. Radio plays different SXM® station than user selected. After a software update, previously added widgets to Shortcuts show up as "Couldn't add widget". SXM® presets grayed out, non-functional and audio intermittently fades in and out. Switch between the Cargo Camera screen and the AUX camera screen while switching between Night/Day modes, camera image may not be displayed. (Rearview camera functions normally). Deleting songs from Artist & Song Notifications, then Sports announcement displayed and "X" to cancel freezes screen. (Rearview camera functions normally). After a long sleep cycle, the left menu bar showing SXM® station categories (i.e. For You, Music, Sports, News, Presets) does not display all categories. When playing SXM®, after switching to a profile with a different Theme Mode, starting Bus Sleep cycle causes Presets Shown to change from 20 to 15. (Rearview camera functions normally). When call received from another vehicle, the voice of the receiving end is echoed back, the caller's vehicle has no echo issue. No response from Browse hard button when SXM® source is selected. Screen graphics/Theme - Shortcut widgets show up as "Loading", even after full sleep cycle. Android Auto? - Call duration displayed on status bar notification area is different than the actual duration. Widget view and Android Auto? screen are showing correct. Back Camera Icon is grayed out and it's not accessible f

  Associated Products (5)

  2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 5500
  Associated Documents

  • DownloadMC-10248960-0001.pdf↗
• November 30, 2023•Document ID: 10248903

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  S238A000058

  Date Added:

  January 16, 2024

  Manufacturer:

  RAM

  Summary

  Radio Navigation Displays Message ?No Maps Available?

  Associated Products (35)

  2024 Chrysler Pacifica2024 Chrysler Voyager2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Chrysler Pacifica2023 Chrysler Voyager2023 Jeep Compass2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2023 Ram 25002023 Ram 3500+ 15 more
  Associated Documents

  • DownloadMC-10248903-0001.pdf↗
• November 29, 2023•Document ID: 10248959

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  1810823

  Date Added:

  January 16, 2024

  Manufacturer:

  RAM

  Summary

  Flash: Powertrain Control Module (PCM) Updates Customers may experience one or more of the following: ? Lower than expected fuel economy when vehicle is lightly loaded, operating in stop and go traffic and at lower speeds. ? Long cranking / extended starting times. This bulletin involves reprogramming the PCM with the latest available software.

  Associated Products (3)

  2023 Ram 35002023 Ram 45002023 Ram 5500
  Associated Documents

  • DownloadMC-10248959-0001.pdf↗
• November 29, 2023•Document ID: 10248958

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  0815823

  Date Added:

  January 16, 2024

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Update to T25.48 Software Version Customers may experience one or more of the following: ? Unable to exit FamCam. ? Electric vehicle pages inoperable. ? Ambient Light Setting inoperable. ? Radio reset (Rear view camera functions normally). ? Voice Recognition (VR) inoperable. ? Scheduled cabin cooling inoperable. ? Unable to exit electric vehicle page. ? Audio sources inoperable. ? Wireless CarPlay® inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.17 to T25.48. NOTE: The National campaign for this FOTA update launched July 17, 2023.

  Associated Products (5)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10248958-0001.pdf↗
• November 22, 2023•Document ID: 10248948

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; UNKNOWN OR OTHER

  Mfr Comm. #:

  0825223

  Date Added:

  January 16, 2024

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Update to LR34.31 to LR35.41 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from LR34.31 to LR35.41. NOTE: The National launch for this FOTA update campaign is expected to begin December 04, 2023.

  Associated Products (5)

  2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10248948-0001.pdf↗
• November 22, 2023•Document ID: 10248947

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION; AIR BAGS

  Mfr Comm. #:

  0820323

  Date Added:

  January 16, 2024

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Update to T25.48 Software Version The customer may experience one or more of the following: ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Audio sources inoperable. ? Wireless CarPlay® inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.17 to T25.48. NOTE: The National campaign for this FOTA update launched July 17, 2023.

  Associated Products (5)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10248947-0001.pdf↗
• November 21, 2023•Document ID: 10248941

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0824523

  Date Added:

  January 16, 2024

  Manufacturer:

  JEEP

  Summary

  Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from Q339.3 to QR39.62. NOTE: The National launch for this FOTA update campaign is expected to begin December 04, 2023.

  Associated Products (30)

  2023 Chrysler 3002023 Dodge Challenger2023 Dodge Charger2023 Jeep Cherokee2023 Jeep Compass2023 Jeep Gladiator2023 Jeep Renegade2023 Jeep Wrangler2022 Chrysler 3002022 Dodge Challenger2022 Dodge Charger2022 Jeep Cherokee2022 Jeep Compass2022 Jeep Gladiator2022 Jeep Renegade2022 Jeep Wrangler2021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee+ 10 more
  Associated Documents

  • DownloadMC-10248941-0001.pdf↗
• November 18, 2023•Document ID: 10248882

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  S238A000056

  Date Added:

  January 16, 2024

  Manufacturer:

  RAM

  Summary

  Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times

  Associated Products (5)

  2024 Ram 25002023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 4500
  Associated Documents

  • DownloadMC-10248882-0001.pdf↗
• November 15, 2023•Document ID: 10248928

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION; PARKING BRAKE; ELECTRICAL SYSTEM

  Mfr Comm. #:

  0824423

  Date Added:

  January 16, 2024

  Manufacturer:

  RAM

  Summary

  Radio R255.45.06 USB Software Update The customer may experience one or more of the following: No sound heard when Assist & SOS Call is established. Balance/Fade does not stay on when setup by one press. Wireless Phone interface freezes after User accepts incoming call when in a conference call. System switches to Wireless after key cycle, profile change, theme change, or theme mode change. After overnight sleep cycle defrost vent and dash vent are cut off due to duplicate front defrost. Surround sound image loads incorrectly when activating with Android Auto?. Radio plays different SXM? station than user selected. After a software update, previously added widgets to Shortcuts show up as "Couldnt add widget". SXM? presets greyed out, non-functional and audio intermittently fades in and out. Switch between the Cargo Camera screen and the AUX camera screen while switching between Night/Day modes, camera image may not be displayed (Rearview camera functions normally). Deleting songs from Artist & Song Notifications, then Sports announcement displayed and 9X9 to cancel freezes screen (Rearview camera functions normally). After a long sleep cycle, the left menu bar showing SXM? station categories (i.e. For You, Music, Sports, News, Presets) does not display all categories. When playing SXM?, after switching to a profile with a different Theme Mode, starting Bus Sleep cycle causes Presets Shown to change from 20 to 15 (Rearview camera functions normally). When call received from another vehicle, the voice of the receiving end is echoed back, the callers vehicle has no echo issue. No response from Browse hard key when SXM? source is selected. Screen graphics/Theme - Shortcut widgets show up as "Loading", even after full sleep cycle. Android Auto? - Call duration displayed on status bar notification area is different than the actual duration. Widget view and Android Auto? screen are showing correct. Back Camera Icon is grayed out and its not accessible from

  Associated Products (5)

  2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 5500
  Associated Documents

  • DownloadMC-10248928-0001.pdf↗
• November 15, 2023•Document ID: 10248912

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  94684

  Date Added:

  January 16, 2024

  Manufacturer:

  RAM

  Summary

  Transportation Bulletin T-23-01 Dealer Cleaning Program - 2023 - 2024 RAM Trucks - DJ, D2, DF, DD, DP, DS Models (Mexico RAM Built Trucks Only)

  Associated Products (8)

  2024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 5500
  Associated Documents

  • DownloadMC-10248912-0001.pdf↗
• November 15, 2023•Document ID: 10248909

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  94691

  Date Added:

  January 16, 2024

  Manufacturer:

  RAM

  Summary

  FCA Caribbean Transportation Bulletin IT-23-01 Dealer Cleaning Program - 2023 - 2024 RAM Trucks - DJ, D2, DF, DD, DP, DS Models (Mexico RAM Built Trucks Only)

  Associated Products (8)

  2024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 5500
  Associated Documents

  • DownloadMC-10248909-0001.pdf↗
• November 10, 2023•Document ID: 10248872

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

  Mfr Comm. #:

  S238A000055

  Date Added:

  January 16, 2024

  Manufacturer:

  RAM

  Summary

  Audio Muted During A CarPlay Or Android Auto Phone Call

  Associated Products (27)

  2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 25002023 Chrysler Pacifica2023 Chrysler Voyager2023 Jeep Compass2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Chrysler Pacifica2022 Chrysler Voyager2022 Dodge Durango+ 7 more
  Associated Documents

  • DownloadMC-10248872-0001.pdf↗
• November 8, 2023•Document ID: 10248966

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  9100264

  Date Added:

  January 16, 2024

  Manufacturer:

  RAM

  Summary

  PSU Oil Pump Assy

  Associated Products (50)

  2023 Alfa Romeo Stelvio2023 Alfa Romeo Tonale2023 Chrysler 3002023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Challenger2023 Dodge Charger2023 Dodge Durango2023 Dodge Hornet2023 Fiat 500X2023 Jeep Cherokee2023 Jeep Commander2023 Jeep Compass2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Renegade2023 Jeep Wagoneer2023 Jeep Wrangler2023 Ram 1500+ 30 more
  Associated Documents

  • DownloadMC-10248966-0001.pdf↗
• November 6, 2023•Document ID: 10248841

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  9100266

  Date Added:

  January 16, 2024

  Manufacturer:

  RAM

  Summary

  brake hydroboost When replacing the Hydrobooster Assembly for a warrantable concern, please save the removed unit and call FCA REDACTED CONTENT for a FasTrack part return. ~ If no response in 15 minutes, proceed with repair. Please leave the last 8 of VIN, plus vehicle mileage, and dealer code.

  Associated Products (7)

  2024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Ram 25002023 Ram 35002023 Ram 4500
  Associated Documents

  • DownloadMC-10248841-0001.pdf↗
• November 1, 2023•Document ID: 10248855

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

  Mfr Comm. #:

  S2318000012

  Date Added:

  January 16, 2024

  Manufacturer:

  RAM

  Summary

  Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P2580 ? Turbocharger Speed Sensor Circuit Low, Set.

  Associated Products (8)

  2024 Ram 25002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 25002022 Ram 35002022 Ram 4500
  Associated Documents

  • DownloadMC-10248855-0001.pdf↗