Ram 3500 Complaints

2,367 consumer complaints on file.

#11551908October 25, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
UNKNOWN. abs pump problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551931October 25, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
ABS and traction lights come on intermittently with the brakes feeling different.Diagnostic shows code C0020-01 which is apparently a very common issue with 2018 Rams.Dealer told me today(10-25-23) no part’s available at the earliest will be Feb. of 2024.This truck has 81000 miles on it and is my daily driver.I would hope Ram steps up and fixes problems at NO CHARGE for everyone effected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551790October 25, 2023
STEERING
Driving vehicle and made a left turn and the power steering stopped working and the brakes went spongy. Made the turn and the power steering started working again. It did it five other times on the same drive, over a fifteen minute period of time. The engine belt is in place and there are no signs of wear. Vehicle has 10,550 miles on it. Dealer states it’s missing some type of clip from the factory.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551632October 24, 2023
SERVICE BRAKES
The HCU /ABS lights go on and off and the truck feels like it brakes different. My safety is at risk because the brakes are not functioning properly No, this is a well known issue with these trucks. Nothing on my truck as been inspected by an outside source. The ABS light and the traction control light come on and off intermittently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551695October 24, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The ABS and traction control lights come on intermittinly.code c0020-01 for pump motor control was the diagnosis.This truck has a total of 8211 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551700October 24, 2023
SERVICE BRAKES, HYDRAULIC
ABS /Traction Control Light Service Electronic Braking System Service Antilock Brake System Vehicle ABS malfunctions and makes it difficult to stop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551287October 23, 2023
SERVICE BRAKES
In August 22 I replace the hydraulic control unit on this truck to fix the intermittent abs and traction control message and ding on my evic and now in October 23 I am getting the same intermittent messages again. I paid and did the repair back in august myself but now seems to be a delay in getting the parts. I bought the truck in December 2017 so if you average the miles the second HCU only has approximately 8000 miles on it. These parts should last longer than that. The truck has only 47000 total miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551361October 23, 2023
SERVICE BRAKES
C0020-01 ABS Pump Motor Control - General Electrical Failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551405October 23, 2023
SERVICE BRAKES
The ABS light and traction control light randomly come on. I loose breaking power from time to time. It is a known issue with these vehicles. Unfortunately there is no way to fix it at this time. All of the dealerships near me have the part on back order and have for well over 6 months. It’s not very fun to drive around with no reliable ABS and the possibility the brakes may fail. I do not drive my truck basically at all anymore. It is a 2018 with 44000 miles. There is no reason the ABS should have failed. The vehicle has been inspected and I was told that a new module was needed. The problem is, I can’t get the module. This needs to be fixed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551480October 23, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The cruise control switch is very intermittent. It can be difficult to get it to engage. Getting the cruise control to release with the brake or switch is also intermittent. I am very worried that it will cause a crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551236October 22, 2023
SERVICE BRAKES
Abs module
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551200October 21, 2023
ELECTRICAL SYSTEM
Dashboard ABS and Traction Control Lights come on intermittently with message to service breaking system. The lights are accompanied by loud audio alarms. The audio alarms usually cycle through a minimum of three times; sometime five. The dashboard ABS and Traction lights reset by themselves. Scanner codes identify an electrical problem with the ABS HCU and/or hydraulic pump. Dealership maintenance and service departments advise new parts are not available but to check back frequently for supply updates. If/when repair parts become available, this repair will be the second time I have endured this problem. Also, I have been able to reset the above dashboard alerts and audio alarms without the aid of Bidirectional scanner by cycling my windows down and up. So, I’m not sure if I have an ABS/TC problem or a wiring problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550970October 20, 2023
SERVICE BRAKES
Keeping getting ABS warning light and electronic braking system warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551034October 20, 2023
SERVICE BRAKES
Antilock Brake light C0020-01 DTC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550641October 18, 2023
ENGINE
See attached document from complainant
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550496October 17, 2023
STEERING
The contact owns a 2022 Ram 3500. The contact stated that while driving at an undisclosed speed, the electronic overlay was inoperable and disabled the steering. The contact was able to safely drive the vehicle off to the shoulder of the roadway. The vehicle was taken to the dealer and diagnosed with a failed steering gear box. The contact was informed that the steering gear box needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550090October 16, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
When I hit a bump my ABS warning light and my traction control light come on on the dash. My cruise control stops working. Had it scanned and there is an error code C0020-01-ABS PUMP MOTOR CONTROL - motor pump (open recirculation test). - internal electronic failure. It comes on and off more often when hitting a bump. This is apparently common and should be a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550097October 16, 2023
SERVICE BRAKES
Service ABS System goes on and off at various times causes cruise control not to work as designed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550253October 16, 2023
STRUCTURE, POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2021 Ram 3500. The contact received notification of NHTSA Campaign Numbers: 22V835000 (Power Train), 22V904000 (Structure), and 23V060000 (Electrical System); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550106October 16, 2023
EXTERIOR LIGHTING
Backup camera is unusable do to the brightness on the screen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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