Ram 3500 Complaints

2,367 consumer complaints on file.

#11554333November 9, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
Poor throttle respond when doing lane change, really really poor throttle respond, especially when doing lane change the throttle supper slow respond can causing a rear end from the safe on incoming lane changed distance to unsafe distance after the lane changed, this seriously can causing the crash by the rear end from the vehicle on the back. It also happened when merge into freeway when throttle is very important for driver to adjust the speed to make vehicle merge into the traffic smoothly. Reported to dealer service manager everytime drop vehicle for servicing but CAN NOT fix the issue. This happened when the dealer upgraded new calibration for power train by other recall. But before power train upgraded my vehicle dont have this poor throttle respond issue at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554061November 7, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Abs light and traction control light comes on and off all day long. Brakes will lock up if you’re using cruise control when the abs and traction control light come on. Both lights come on at the same time. The parts needed for this issue is on back order.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553751November 6, 2023
SERVICE BRAKES
ABS/HCU second time malfunctioning. Causing no abs and no cruise control. Parts are on back order until feb 2023. Causing me not to be able to safely operate my vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553808November 6, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled and lost motive power. The contact stated that the failure had been reoccurring for a year. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553823November 6, 2023
SERVICE BRAKES
The ABS system is failing. The braking system is now uncertain for driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553655November 5, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Defective ABS Pump or/and ABS Control Module Confirmed by local Dealership and an independent repair shop. Lights on dash - ABS and traction control Lights come on and go off intermittently throughout driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553257November 2, 2023
VISIBILITY/WIPER, STEERING, FUEL/PROPULSION SYSTEM
I HAVE 27 OPEN RECALLS, the steering wheel knuckle just keeps getting looser, nothing on the column will tighten, my wipers short out , I was sold a Omission deleted truck with documentation the day of purchase it was omission deleted, I was never told this vehicle was unsafe, The manufacture wants me to pay hundreds of dollars out of pocket for them to see if it maybe safe enough . Both Chysler, and the certified dealership of ford refuse to take any accountability or action
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553320November 2, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL
I have less than 60k miles on this truck, and the hydraulic brake module and pump has gone out. Truck has been parked for about 2 years now due to this issue, bc of unreliable brakes. Parts are unavailable .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553030November 1, 2023
SERVICE BRAKES
For thousands of miles and almost 2 years, my ABS constantly warns, then resets, then warns that service is required. Dealers across the country scan my truck and find code C0020-01 ABS PUMP MOTOR GENERAL FAILURE. This part has not been available for over 18 months and every dealer has said they have dozens of customers needing the same part/repair. Nationwide forums show this to be an ongoing issue with faulty parts, yet Stellantis has not issued a recall, nor have they provided any sort of remediation. Several have "off the record" suggested pulling the ABS PUMP fuse to provide temporary relief from the constant alarming of a bad part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552950October 31, 2023
SERVICE BRAKES
ABS warning light and service brake system light keep going on and off. Sometimes only occasionally and sometimes constantly going on and off. Service code 0020 indicates ABS computer and possibly hydraulic pump replacement is needed. Truck has less than 36000 miles when this started but it exceeds the 3 years warranty period. Dealers indicate parts are no longer available to make repairs. This needs to be a safety recall with parts available for repairs to be completed. I have had it inspected by an independent service center and they have continuously said parts are still not available since April 2023 when this problem first occurred and was diagnosed. I see many forums and some class action lawsuits online indicating I am not the only one with this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552580October 30, 2023
SERVICE BRAKES
Service anti-lock brake and traction control system warning lights intermittently flash. This also causes a dinging sound. Problem is persistent. Ram dealer says abs brake module and hydraulic units need to be replaced. Parts backordered until March which means I will have to drive an unsafe vehicle with the constant distraction of flashing lights and warning tones or park my vehicle for 4 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552625October 30, 2023
SERVICE BRAKES
Service abs system and traction control lights come on and go off at random times. When the lights come on it disables cruise control. While driving it has come on and disabled the cruise on several occasions and is a hazard while driving. I have told I will need to replace the hydraulic control unit but is on back order with no eta on parts
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552694October 30, 2023
SERVICE BRAKES
ABS Module / HCU (Hydraulic Control Unit Failure) causing abs MIL on. Fault code C0020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552492October 29, 2023
SERVICE BRAKES
My ABS/Traction Control warning lights have been coming on and off for some time. They come on for random lengths of time. I brought it to the dealer at the end of July when the lights had been on long enough for the dealer to plug a unit in to read the code. I believe they stated it needed a control unit/board. I made an appointment to fix it a week later. When I arrived they stated they did not have the part in stock and they would notify me when it came in. Later that day I received a call from the dealer stating that the part would not be available until February 2024 because engineers were working on a fix. I now have to wait at least 8 months for a fix. I have researched online forums and there have been complaints for several years on this problem. There also seems to be a class action suit over this in two states. To say this is a safety hazard is an understatement. At any time I can no longer have ABS/Traction Control. There is no reason for not demanding a recall to correct this dangerous safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552240October 27, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
my 2018 Ram 3500 had less than 36,000 miles when the anti-lock brake system and service electronic brake system alarms began randomly flashing. this happens now every few seconds and so speed/cruise control no longer functions, also anti-lock and skid prevention has failed. Dealers have 3 month back order on the Hydraulic Control Unit, leaving owners the choice of operating an unsafe vehicle, or parking it for months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552242October 27, 2023
WHEELS
I was towing my 4 horse lq trailer from Ohio back to Illinois and without warning my whole wheel flew off. Left me stranded for days not to mention the accident I had to avoid when it happened
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552210October 27, 2023
POWER TRAIN
The contact owns a 2015 Ram 3500. The contact stated that after his wife started the vehicle, the transmission failed to shift into the intended gear because the gear shifter was loose. The vehicle was towed to the dealer, where the gear shifter bolt was tightened; however, after the repair was performed, the gear shifter detached while the contact was shifting into gear. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 17V821000 (Power Train); however, the failure occurred. The failure mileage was approximately 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551966October 26, 2023
SERVICE BRAKES
ABS and Traction control lights/audible warnings came on at about 25K miles on my 2018 Ram 3500 Dually truck. ABS control module and I think HCU were replaced under warranty. At about 50K the problem came back, ABS and Traction lights constantly coming on. Dealer said the issue is out of warranty now. Dealer said I'd have to pay a diagnostic fee, parts/labor, and computer re-program in the thousands. Dealer said because this is a common issue, and my truck was repaired once under warranty, that after the repairs they could file to see if the manufacturer would cover any of it. Even if I buy and replace the parts that have been back ordered, I'd have to pay thousands for the parts and to have the dealer program the parts to the truck. I have not repaired this yet, because I believe the parts are faulty and will need to be replaced every 25k miles. I've read about many people having these same issues with the brakes on these Ram trucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551777October 25, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
Truck gets a service electronic braking check engine light and disables traction control as well as the cruise control. The braking becomes disabled at random times. Taken the unit to the dealership just to be told the part has been backordered for over 2 years and that they cannot sell me the HBU to repair it. They said they could remove the unit and have it shipped off to be remanufactured but my truck will be inop for min 2 weeks. Was told the part I needed 68143491AB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551803October 25, 2023
SERVICE BRAKES, SUSPENSION
ABS activator system and stability control out. Dodge has replacement parts but are not replacing or releasing at this time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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