Nissan Rogue Complaints

7,429 consumer complaints on file.

#11536762August 6, 2023
FUEL/PROPULSION SYSTEM
There is a strong fuel odor in the car. Very slight but strong enough to give headaches and unusual taste in one’s mouth. Very concerning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536459August 4, 2023
UNKNOWN OR OTHER
Driving on Highway 65-68 MPH, RPMs rose drastically (4-5 RPMS) and gas pedal did not operate. Slowed to side of road, shut car off. Waited on side of road approximately 3-4 minutes restarted car and drove to home. Immediately made appointment at Bradenton Nissan on February 11, 2022 stating to the Service Dept. what had happened. They claimed "Transmission did not duplicate problem no problem=no found; no code related to CVT". On August 1, 2023 same thing happened on highway travelling approx. 67 MPH, went to change lanes and car would not operate; RPMs flew to 5-6. Pulled to traffic light stopped engine and started again; drove home. August 2, 2023 took to Bradenton Nissan where they stated it was a transmission problem. Why was this not fixed in February of 2022? It was a major safety issue at that time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536192August 3, 2023
POWER TRAIN
2017 Nissan Rouge should be recalled due to Faulty Transmission (Transmission Malfunction). 2017 Nissan Rouge is dangerous and places the life of driver, passengers and others at risk. Vehicle is available for inspection. On 07/20/2023 at approximately 10pm I arrived home with my Senior Mother and 5-year-old son who were seated in the back seat of my 2017 Nissan Rouge. I placed the car in park in my driveway, my 2017 Nissan Rouge remained in park for approximately 2 minutes while I removed an item from my driveway. When I returned to my vehicle that was in park for approximately 2 minutes with my Senior Mother and 5-year-old son in the backseat, I proceeded to turn the key that was in the ignition and pulled it out of the ignition. When I pulled the key out of the ignition the car proceeded to roll back while I was standing in the driver's door. My Mother and child began to scream that the car was moving and I was stuck between the driver's car door and the vehicle, so I reached for the emergency breaks as I was thrown to the ground, dragged and injured. Car rolled away and crashed into my neighbor's vehicle with my mother and child inside Has the problem been reproduced or confirmed by a dealer or independent service center: Problem was confirmed by a class action lawsuit (Case No. 3:21-cv-00099). Other Nissan Rouge car owners experienced their Nissan Rouge rolling away after placing vehicle in park due to transmission failure. Nissan did not recall the vehicles and awarded an additional 24,000 miles on the transmission past the original 60,000 miles. However, they have still not provided car owners notice of this specific issue. I never received notice that my 2017 Nissan transmission could unexpectedly fail causing my 2017 Nissan vehicle to roll away while in park with the engine off. A police report was filed with the Joliet Illinois Police Department. There were no warning lamps, messages or other symptoms of the problem prior to the failure.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11536193August 3, 2023
POWER TRAIN
2017 Nissan Rouge should be recalled due to Faulty Transmission (Transmission Malfunction). 2017 Nissan Rouge is dangerous and places the life of driver, passengers and others at risk. Vehicle is available for inspection. On 07/20/2023 at approximately 10pm I arrived home with my Senior Mother and 5-year-old son who were seated in the back seat of my 2017 Nissan Rouge. I placed the car in park in my driveway, my 2017 Nissan Rouge remained in park for approximately 2 minutes while I removed an item from my driveway. When I returned to my vehicle that was in park for approximately 2 minutes with my Senior Mother and 5-year-old son in the backseat, I proceeded to turn the key that was in the ignition and pulled it out of the ignition. When I pulled the key out of the ignition the car proceeded to roll back while I was standing in the driver's door. My Mother and child began to scream that the car was moving and I was stuck between the driver's car door and the vehicle, so I reached for the emergency breaks as I was thrown to the ground, dragged and injured. Car rolled away and crashed into my neighbor's vehicle with my mother and child inside Has the problem been reproduced or confirmed by a dealer or independent service center: Problem was confirmed by a class action lawsuit (Case No. 3:21-cv-00099). Other Nissan Rouge car owners experienced their Nissan Rouge rolling away after placing vehicle in park due to transmission failure. Nissan did not recall the vehicles and awarded an additional 24,000 miles on the transmission past the original 60,000 miles. However, they have still not provided car owners notice of this specific issue. I never received notice that my 2017 Nissan transmission could unexpectedly fail causing my 2017 Nissan vehicle to roll away while in park with the engine off. A police report was filed with the Joliet Illinois Police Department. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The contact stated that a loaner car has not been provided nor ha
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11535969August 2, 2023
POWER TRAIN
The transmission/power train on this vehicle is experiencing common failures as reported by many owners. On my way to work, my Nissan Rogue began to stall and lose speed while on the highway. The speed decreased from 70 mph down to 50 mph. Approximately 5 minutes way from work, my vehicle barely accelerated through 4 way stop while making left turn which posed a high risk with on coming traffic headed in my direction I had my vehicle inspected by my ASE certified mechanic and was informed that my Rogue prompted transmission failure code. He (Dale Baca, Alternative Auto Care in Thornton, CO) also informed me that this was a recurring issue with my Nissan Rogue as well as other Nissans with the CVT transmission. No indication of failure or warning lamps was given on my dashboard on the day of July 28th, 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536020August 2, 2023
ELECTRICAL SYSTEM
The contact owns a 2017 Nissan Rogue. The contact stated that the vehicle was taken to the local dealer under NHTSA Campaign Number: 23V093000 (Electrical System). The vehicle was repaired, but the contact stated that the repair to the use of a screw was not adequate. The contact stated that the key was now always opened. While the key fob was in his pants pocket, the key cut his leg. There was no medical attention provided. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 63,200. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11536033August 2, 2023
POWER TRAIN, UNKNOWN OR OTHER
Lease vehicle 5/27/23, twice when driving car gear switch to neutral, need repair ASAP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535905August 1, 2023
AIR BAGS
Passenger seat occupant sensor co troller and drivers side rear airbag failed and need to be replaced. Airbag light remained on and faults diagnosed by Nissan service. Failed sensors mean airbag likely May not deploy in the event of impact. Found article that there was a recall on this for this vehicle in 2016 but this sites say no recall. This is over $6000 in repairs for product failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535927August 1, 2023
UNKNOWN OR OTHER
The HVAC air door bend plastic piece is stripped within. The door actuator has been replaced and did NOT fix the issue. The driver side only blows cold air as a result. This is a hazard because when it becomes winter time, this can be dangerous due to the inability to stay warm or defrost the windshield. Nissan is wanting to charge consumers $3000 dollars to replace the whole HVAC system due to faulty construction of the actuator plastic component where the motor door is inserted. The part number is 27749-14BUOA but it is not the door insert but the plastic piece as seen in the attachment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535791August 1, 2023
ENGINE
While driving down the highway the engine started to shake violently. Barely got the vehicle pulled over before the engine locked up tight. Had we not been in the right line and close to the soft shoulder, the vehicle could have locked up and stopped in the middle of the highway with cars doing 70mph behind us. Vehicle was towed to dealer and main bearing/rod bearing material was found in the oil and oil filter. In the time the vehicle has been in the dealer waiting for a new engine to come off back order, 2 more of the same year make, model and engine configuration has come into the dealer with the same problem. This is information obtain from the dealer. Nissan is not telling the dealer the cause of the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535693August 1, 2023
SUSPENSION
Started noticing the difference with the vehicle around 7,000 miles while driving at different speeds traveling to and from work. it did get worse over time and at 17,000 miles it was at the dealer and they stated that no issues were found or present. Vehicle will have excessive sway / bounce and will dip to one side depending what imperfections you will drive over during the trip. I have no idea how they test the vehicles at the dealer as there is an issue with it when stated to the personnel but at the end it seems to be nothing wrong. Does it take an accident to happen with severe injuries nowadays to have them take something serious. As a service technician my self by bouncing the rear bumper downwards it seems very bouncy, indicating bad shocks. If dealer's technician cant seem to see this then i have no words beyond the quality of service people get once they purchase the vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535616July 31, 2023
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, POWER TRAIN
Occasionally, when attempting to start driving from a complete stop (from a stop sign, traffic light, etc.) the Rogue will delay to accelerate and not move more than a few miles per hour for a few seconds before fully engaging. This is a safety issue when attempting to turn left at a green light, or crossing streets from a stop sign because there is no way to tell if the Rogue will delay in accelerating until you press the gas pedal. I have found that this is more likely to start happening after driving in stop and go traffic or on a route that has frequent stops. Also, occasionally after driving in stop and go traffic, the Rogue will begin to rev high and not accelerate. In both cases, if the Rogue is turned off and restarted, the problem stops and the Rogue accelerates normally again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535329July 30, 2023
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Air conditioner and fan shuts off when driving long distance (50 - 100 miles) then comes back on intermittent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535333July 30, 2023
ELECTRICAL SYSTEM
Sun visor mirror plastic retaining clips broke causing mirrors to dangle from wires. One of the wires broke and made contact with the other lead. This caused a short that melted the wires in the head liner and started a fire. The short did not trip a fuse and the only way to stop the short in the wire and resulting fire was to disconnect the car battery.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11535285July 30, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Brand new car, picked up July 19 2023, 1st issue) July 22, 2023: 3 Days after i picked up my car, went for a long drive to Phoenix AZ from Tucson AZ. Parked in a corner mall for an hour, drove out from parking lot and we smelled strong gas odor. Checked A/C recirculation and it is set to RECIRCULATION. Drove for a couple miles and it was gone. 2nd issue) July 25, 2023. Going to work, already driven 1 and half miles away from my house. My A/C was set to 72c in Auto and on Sync, never changed it to anything else. My A/C Screen randomly shuts off and turned off the whole a/c system including fan. I it automatically resets and turned on after 1-2 seconds and it was defaulted to 75c with Sync off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535221July 29, 2023
POWER TRAIN
While driving, the vehicle failed to maintain speed. The cruise control would cut out and the vehicle struggled to accelerate. While attempting to merge onto freeways the vehicle would attempt to accelerate and then it would not shift causing the vehicle to be much slower. This occurred while I was driving cross country to move. The CVT transmission is the culprit. I am being told my VIN is not covered despite there being a known issue with these transmissions during the model year. This issue occurred without warning and compromised my safety and the safety of other drivers as the transmission would fail to shift unexpectedly at critical moments during driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535274July 29, 2023
POWER TRAIN
Sadly disappointed in the fact that my transmission is failing and is a known issue with these vehicles. I have contacted Nissan and their Infinity Consumer Affairs has called back. I try to call them back and get nothing but a voicemail. They don’t seem to want to address this issue. The transmission will not initially engage in either reverse or drive. It also upshifts for no reason when driving. It has about 93k miles on it and the transmission is junk. The company should have recalled all these cvt transmissions. I pulled it from my daughter to have her stop driving it due to I didn’t want her stranded on the side of the road while Nissan dances around my issue and other customers’ issues with these junky transmissions. I put a lot of faith in the Nissan brand to only be soured by this experience.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534957July 28, 2023
SERVICE BRAKES, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, UNKNOWN OR OTHER
When placed in reverse the back up camera will show just the blue lines on the screen and immediately the screen will go off so the backup camera doesn’t work and while back up the car it just automatically brake even when nothing is around the vehicle and by doing that it has caused my breaks to start making a noise
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534989July 28, 2023
UNKNOWN OR OTHER, ENGINE
Ignition Key does not turn on the vehicle. Key does not correspond with the vehicle to turn on or open door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535143July 28, 2023
ELECTRICAL SYSTEM
My check engine light came on in my 2018 Nissan Rogue. I took it to the Nissan dealership where I purchased the car on 6/12/23 my odometer had 35,370 miles at this time. Service technician found that check engine light was on due to codes: PO447;PO075; and code PO012. Per the service receipt I received after paying $5.023 these were the listed issues and repairs: Short in the Electronic Control Ignition Harness. The Electronic Control Ignition Harness and the Ignition Power Distribution Module needed to be replaced. This is a known recall issue with past models on this same issue, but 2018 Nissan Rogue Models have not been recalled even though the problem still exists, at least with my vehicle. Thankfully no injuries or damaged cause by this defect because I was proactive to get it fixed. Called Nissan Motors Consumer Affairs too!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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