Nissan Rogue Complaints

7,429 consumer complaints on file.

#11541941August 31, 2023
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:CLUTCH ASSEMBLY
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the vehicle stalled and lost motive power. The vehicle was towed to an independent mechanic, where it was diagnosed with rear differential failure, all-wheel drive failure, and clutch unit failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact stated that she was informed by the warranty company that the part needed to complete the repair was not covered under her warranty. The failure mileage was approximately 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541096August 28, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The automatic emergency brake will activate when it's not supposed to. Then it will take several seconds for me to be able to drive again. This has caused me to almost be rear ended several times. I can turn the auto brake system off but it will come back on, on it's own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541135August 28, 2023
UNKNOWN OR OTHER
I was getting ready to load groceries in the back of my 2015 Nissan Rogue as I have done many times and lifted the lift gate. I let go because the gate always stays up on it's own but this time it came crashing back down with major force and hit me in the head. I was stunned to say the least and have a huge lump on my head. The lift gate is not staying up now. This model only opens from the lift gate release on the door (not on the key Fob). I am hurt but this could have been so much worse. I saw a recall # online for this issue - recall # 16V219000, but was told there isn't a recall of this type on my vehicle.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11541292August 28, 2023
VEHICLE SPEED CONTROL, POWER TRAIN
Transmission jerks. Cvt transmission causing significant issues. Have already changed faulty valve body, mass air flow sensor, and idle control sensor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541261August 28, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
I was parking car. Car unexpectedly accelerated, hit object in front of me & continued accelerating off road into a field until I got car into neutral. Car has not been inspected for cause. At time of accident I assumed I made an error. Danger is car was going extremely fast with no control to stop. Drive off road maybe 20 feet after hitting a manual water pump (at campsite). There were children playing in area.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11541000August 27, 2023
SEAT BELTS
Front Passenger seatbelt locked in retract. Unable to pull the belt out of retraction for use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541013August 27, 2023
ENGINE
On 8/9/2023 I went to my mechanic for a routine oil change. The prior oil change was done by the dealership where I purchased the car, Hgregg Nissan in Delray Beach, FL. When the mechanic opened the drain plug, the threads and assembly all came out, rendering the oil pan useless. If this happened on the highway, the results could be catastrophic. The dealership said whoever did the prior oil change may have over tightened the plug. The dealership had done the prior oil change. The oil plan is plastic, and problems with it are cited on internet forums. Nissan USA will not even cover the cost to replace the damaged oil plan under its warranty. My car was under warranty with about 16,000 miles when the incident occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540548August 24, 2023
POWER TRAIN
I'm reporting the same as many others so that I have documentation. Last week while my daughter was driving back to college (about 170 miles), about halfway the vehicle began to slow down. As she pressed the accelerator, the engine would rev but the car would not accelerate. This was extremely scary as she was travelling on the expressway and there was a semi-truck directly behind her when this happened. A major accident could have happened. She ultimately made it to school taking about an hour longer than normal. She should have pulled over, but it was getting dark, and she was travelling alone. After she called and explained to me what happened, I researched the issue and found that this seems too very common relating to the trans fluid over-heating. The fix requires a cooler to added to the system to cool the fluid. Having personally worked on many cars including changing transmissions, this is not a quick cheap repair. Again, I'm thankful she wasn't rear ended. Nissan needs to address this known issue and compensate those impacted by this. I pray no one gets seriously injured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540023August 22, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES
The first time I was just pulling out of my driveway and my car, made this grinding noise and forced to stop and the braking system light came on. The second time we were going 30 to 45 miles an hour and the same thing happened made that grinding noise came to a stop that time was definitely more harder because we’re going faster. I brought this to the attention of Nissan in Bayshore, and supposedly they checked a couple of things and said nope everything’s fine and like I said that was the first time and the second time they said the same exact thing that there could be some thing that triggered it. No I don’t think so. I think that there’s something wrong with the system because things like that just don’t happen both days that this happened to me it was a clear day one was daytime one was night time , so there was nothing near me. Nothing in the way. This could’ve been really serious if I was going faster. I think that they should be addressed because obviously they are not taking it. Seriously you see all of the complaints why is this not being looked into more the second time when we were going faster, and I told Nissan this it actually hurt me , my neck was killing me for a week. This should be taken very seriously because if somebody is driving faster and that happens or if somebody is a new driver and that happens and they can seriously hurt themselves or others because it comes out of nowhere n is very scary. FYI- I had to put in a fake date of when it happened to move forward on the form. I’m unsure of the two dates but my car was brought into The Nissan dealership in bayshore for the problem n there is documentation there with the dates.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11540194August 22, 2023
FUEL/PROPULSION SYSTEM
Subject: Urgent Mediation Request: Vehicle Purchase Issue Dear Sir/Madam, I am writing to express my deep dissatisfaction and concern regarding my recent vehicle purchase experience at K&O Auto Wholesale Inc, located at 8664 Phillips Highway, Jacksonville, FL 32256. On August 21st, at 5:22 pm, I purchased a vehicle from K & O Auto, having been assured by the salesperson Martin that the vehicle was in impeccable condition. This assertion was accompanied by the claim that the vehicle had recently arrived and undergone a thorough inspection. Initially, the test drive went smoothly, with no dashboard warnings detected. Consequently, I made the purchase for $6,400. However, my drive back to base revealed a slight exhaust noise and odor, though these issues seemed to dissipate momentarily. The following day, the engine light came on, accompanied by a strong exhaust odor. I promptly contacted your dealership, and I was instructed to bring the vehicle in after work for assessment and scheduling of a mechanic's appointment. This conversation was documented for reference. Upon arriving at the dealership, I was met with a starkly different response from Martin, the dealer. He abruptly informed me that the vehicle was sold "as is" and suggested buying a flush from Walmart or Autozone to remedy the issue. This abrupt about-face left me stunned, especially considering the initial assurances provided. It appears that the dealership may have misrepresented the vehicle's condition, manipulated the check engine light, and provided a misleading diagnosis. In light of these circumstances, I urgently seek mediation to swiftly resolve this matter. Given the transaction's integrity and the ethical considerations surrounding dealership practices, an equitable and timely resolution is crucial. I eagerly await your response. Thank you for your prompt attention. Sincerely,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539980August 22, 2023
ELECTRICAL SYSTEM
While stopped at a stop sign I pressed the gas to go and my car began to shutter then out itself in park. I turned it off then on again as no indicators popped up but I could not drive. It would go only into neutral or park. Then, after a while my car refused to turn off. I will press the break then the start/stop button and it would shut off then turn right back on. Then, the oil life and engine light came on and on the screen it said there was a headlight system error or failure. We tried to jump the car and it still would not start. This was a car I had for 2 months, only 2 years old, and only 37,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539940August 21, 2023
UNKNOWN OR OTHER, POWER TRAIN, ENGINE
So the CVT transmission on my 2018 Nissan Rouge has begun to fail. I ask my personal mechanic and took it to Star Nissan in Illinois and both said that the transmission is wearing out quicker than normal, they suggested I see if it had been recalled, and to my surprise, it hasn't and they are guessing that the transmission was worn out before I bought it. They were recalled for the same problem but were never taken. The bad thing is that there is no error or light that says the transmission is failing. I drive with the car on a daily and risk my life and others just cause the car doesn't move and I need to turn it off and turn it back on so it resets. The car smells like burning metal from the transmission. When I go 20 the rpms hit 5000 which should be normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539841August 21, 2023
ENGINE, SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, FORWARD COLLISION AVOIDANCE
The contact owns a 2016 Nissan Rogue. The contact stated that while driving 60 MPH, the RPM fluctuated however, the vehicle failed to respond. The Forward Collision Avoidance, ABS, and the check engine warning lights were illuminated. The vehicle was taken to an independent mechanic and the accessory hood filter and transmission fluid was replaced; however, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539858August 21, 2023
FUEL/PROPULSION SYSTEM, ENGINE, UNKNOWN OR OTHER
We have had a gas smell in our garage, outside the car and inside the cabin and inside our house since 2022 and the service technician confirmed it but said I'd have to pay $160 for them to diagnose it plus parts and labor to fix it. There are lots of "Nissan Rogue gas smell in cabin" complaints AND there is a class action lawsuit filed on the 2020-2023 models. I've seen the same complaints as far back as 2009 so they have been alerted and know about this faulty assembly problem for years and have not taken responsibility for fixing it. We've gotten used to it and a neighbor came over yesterday and said he was getting nauseated from the smell in our living area so I put it out in driveway and this a.m. it wasn't as bad. It's a health and fire hazard and we have gas stove. I'm not sure if local TV Action Reporter could get anything done or if we should hire a lawyer. People walking up to my car exclaim "I smell gas!" No warnings on dash. It seems to be faulty assembly of fuel line to tank or in that area as it's strongest in back seat. My wife has MGUS, arthritis and other medical problems and this is causing a lot of mental stress worrying that the car will catch on fire while we're in it! I will Never buy another Nissan now that I see that they don't care what happens once you buy it! Please answer asap as we use it everyday and don't want cancer, etc. from inhaling gas fumes. Purely breathing the fumes (gasoline inhalation) can result in the following symptoms: coughing and other breathing difficulties, headaches/dizziness, heart failure, and more. Because of how the hydrocarbons attack the nervous system, a wide range of symptoms is possible, but they can all eventually be deadly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539879August 21, 2023
ENGINE, FORWARD COLLISION AVOIDANCE
The contact owns a 2018 Nissan Rogue. The contact stated while driving approximately 15 MPH and slowing for a traffic signal, the vehicle stalled. The contact stated the "AEB Malfunction" and the symbol of a rear end collision warning was illuminated. The contact stated that the failure was intermittent, however the failure had become a recurring failure. Additionally, the contact stated that the RPM was fluctuating however, the vehicle failed to respond. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the ADAS control module and AEB system needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539648August 20, 2023
POWER TRAIN
On August 12 2023 on a trip to hershey PA my rogue felt like she was barely stuttering. I was passenger at the time, asked the driver if they felt that and if it was the car or the road because it felt almost like vibrations on uneven road. Then the rpm's dropped at highway speed like it needed to downshift, paused just above 2k and popped back up. Minutes later the transmission light came on. It continued to happen on and off on the way home and to the airport the following day. I parked her for a week until could get her to the garage (she moved less than 20 miles in that week). Taking her to winchester, the stutter became more "vibrant" and distinct happening no less than 12 times in 35 miles. I've never had issues previous to Aug 12. The shop said transmission failure. When I brought up the history of cvt issues and asked for additional warranty on the repair (beyond the 12 mos they quoted) . Obviously this is a known issue, the dealer makinge feel as if they are trying to ignore it is frustrating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539467August 18, 2023
UNKNOWN OR OTHER
The front sunroof on a 2022 Nissan Rogue Platinum blew out while traveling on highway at normal speed. There were no warnings. The car dealership has ordered replacement parts to repair the sunroof glass. They said they had not heard of this and tried to blame it on a rock but the remaining glass is at an upward tilt. It was taped that day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539067August 17, 2023
VEHICLE SPEED CONTROL
The car has never been in an accident or flooded. Mechanics have been unable to computer diagnose the problem. Warning lights depend on what is happening at the time. However the rear camera light remains on as that feature ceased to function within days of the warranty expiring. Vehicle has begun to intermittently shake violently.Other times the RPM’s are highly erratic, revving up and slowing down or bouncing like crazy. Car sometimes looses power and acts like it is going to stall. Driving on the bridges in Charleston, especially the tallest, the car operates dangerously and unpredictably. The car cannot manage the incline without stuttering or stalling and loosing power. Again, this is not an all the time issue, but an unpredictable occurrence. The RPM gauge will hit 3-4 but the car cannot go over 20-40mph with RPM’s tacking & check engine light comes on. Stalls happen without warning and while operating at normal rates of speed. Meaning it is not a stop & start issue alone. It may happen at 70 mph on the freeway. You never know. On one occasion the push to start feature failed for hours leaving me stranded. The rear back up camera light is on and the feature no longer works. This is dangerous, not an occurrence that is exclusive to me - according to the dealership it is “A complete head scratcher. We keep seeing it. Hearing the same stories but Nissan is non-responsive to the volume of complaints on this issue.” They went on to explain that this will stress the engine and transmission and cause damage to other parts of the car. So they are aware but don’t care? That’s the translation. Moreover, Nissan is aware that this problem has a domino affect that becomes incredibly costly to their customers and that “you can fix one issue and more often than not, another occurs because of the preceding damage.” The transmission failures know to Nissan and known in the industry are life threatening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539069August 17, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
[AEB] Automatic Emergency Braking System 2019 Nissan Rogue I bought a “Certified New” 2019 Nissan Rogue from Destination Nissan in March 2022. The vehicle had less than 8000 miles at time of purchase. I recently have experienced issues with the: [AEB] Automatic Emergency Braking System. I am not sure this rises to a complaint through the Consumer Protection Bureau; but it certainly warrants issues you may want to look into. The warning light indicating the front [AEB] system was NOT working was/is flashing. I figured it was covered under the “Certified New Car Warranty,” so I brought the car to Destination Nissan. Found out that it was NOT under warranty and the front camera had a bad circuit and would cost $2600 to replace. I did not even know this device was on the car when I bought it and really had/have no interest in having this option. I instructed Nissan to NOT do the repair and just remove the option. They said, they could not remove and I simply could ignore the warning by hitting the OK button. We must hit the OK button EVERY time my wife and I start the car. I was pretty surprised that the item was not considered part of the drive train and hence under warranty, as it automatically can stop the car if [AEB] deems necessary. I guess this on me for not doing my diligence at time of purchase, and is not really the main reason for writing you. I subsequently have been doing some research on [AEB] Automatic Emergency Braking Systems. I found and I am sure you are aware there have been numerous issues and recalls. Nissan, Honda, Volkswagen and others are and have been involved. I decided I better have the system checked by my own garage and mechanic. They do not have the necessary software. I called a second garage/bodyshop and found they could do the work but would be at the mercy of a “mobile” Nissan van which would have to be accessed. Their experience with this was not something convenient and advised me to just deal with Nissan myself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539265August 17, 2023
POWER TRAIN
During highway driving speeds vehicle will suddenly lose power and slow down. Pressing accelerator pedal increases RPM but not the speed. With cruise control engaged vehicle will suddenly and abruptly slow down with RPMs climbing to 4000. I fear that I will be hit from behind because of suddenly slowing down. Also unable to pass vehicles due to loss of power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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