Nissan Rogue Complaints

7,429 consumer complaints on file.

#11534773July 27, 2023
SUSPENSION
On Wednesday June 21st, I was driving home when a warning light came up on my vehicle. It said: Warning Chassis Control Error see owner's manual. I continued to drive until I reached my house. I wasn't hearing any noises or seeing any fluids, so I decided to look at the manual when I reached the house. I pulled into the driveway and my husband asked what was wrong with my back tire. He could see the tire on the driver side. It was leaning almost sideways. He looked under the car and said it had rusted off. It was completely broken off of the axle. I called AAA to have them tow it to a dealership to make the repairs. The tow driver looked under the car and stated that the passenger wheel was doing the same thing. My car has just a little over 100,000 miles on it. Everyone tells me that this should not happen, and it may be a defect issue. Now over a month later my car is still at the dealership because Nissan has no ETA on when, if ever they will have a right control arm, part # 555014BAOA. If they ever make one, I am still responsible for 5000.00 on repairs. I am out of a vehicle; it has no trade in value. I work every day. I need a vehicle and I am stuck because Nissan won't supply a part. I truly hope someone will investigate this issue. If it happened to me, I'm sure it must have happened to other Nissan owners as well. If they're using defective metal parts, they should be held accountable. I was fortunate enough to make it home without and accident. If those wheels would have come off as I was driving, I could have been injured or killed, and other vehicles and their passengers could have met the same fate. I beg of you to please investigate this further. The consumer stated that the manufacturer has now provided an ETA on the arrival of the replacement part. The consumer will have to pay out of pocket for the repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534734July 27, 2023
POWER TRAIN
The contact owns a 2016 Nissan Rogue. The contact stated while driving 40 MPH and depressing the accelerator pedal, the vehicle failed to accelerate and started to jerk and hesitate. The contact stated that the RPM raised quickly, and the speedometer failed to operate as needed. The contact stated that the check engine warning light was illuminated. The contact parked at a nearby gas station for an hour before continuing to drive to her destination however, the failure persisted. The contact took the vehicle to an independent mechanic and the vehicle was diagnosed with needing the transmission to be replaced. The mechanic provided an oil change on the vehicle. The vehicle was not repaired and continued to experience the failure. The contact had another independent mechanic to inspect the vehicle at the residence and was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534873July 27, 2023
UNKNOWN OR OTHER
Monday, June 17, 2023 at approximately 9:10 am I was driving my 4 month Nissan Rogue 2023 on 91N in Connecticut near exit 23/24 in traffic in the 2nd lane in 4 total under speed limit during the end of rush hour. My sunroof without warning exploded. It was terrifying and I believed it was a plane, or a explosive truck blowing up. My ears rang for minutes and it was so difficult not to duck and hide or flee my automobile. I had no idea what happened. It was traumatizing and thought my tire at first blew out or engine was going to have flames expel from it. I almost pulled over, but thought it was safer to get off exit 24 Wethersfield. I was stunned when the entire sunroof of the drivers seat and passenger seat exploded out. There were minimal small pieces around the perimeter, but the entire glass was gone as if it flew up and out. Luckily, I had no passengers and my roof was shut with no glass exposed that morning. Almost always I allow the sun to shine in, but forgot my sunglasses. I brought it to the dealership immediately and waiting to hear the outcome. I can’t get out of my head the anxiety of how loud the explosion was. I am shocked it has happened to many other models and several cases of my car. I have seen dangerous glass fall inside of cars. I feel so fortunate I didn’t create an accident by how distracted and terrifying it was. Just because no one has died because of an explosion of a sunroof should not warrant a closed case. It was the scariest thing I ever experienced and am afraid for my passengers safety in the future.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534633July 26, 2023
AIR BAGS
The occupant t sensor (OCS) is faulty, and keeps flashing nonstop for months. My passengers are unsafe. The dealer confirms the problem wants to charge $1,500, but I see it is a recurring problem. However, even though my vehicle is within the range of vehicles recalled (Rogue 2014 through 2017), my vin # is not showing a recall, and I would like to know why it was not included - as it should be. Please be advised that it might have to do with the model designation as "Rogue Select" instead of "Rogue". The Rogue Select is essentially the same vehicle as the 2014 Rogue , they just renamed it adding "Select" when they introduced the new design in 2015 because they could not have two vehicles with the same name. Please investigate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534562July 26, 2023
FUEL/PROPULSION SYSTEM
Car smells like gas inside the cabin. Many people have posted throughout varies forums about the occurrence. I took the vehicle to my Nissan dealership and they had a bulliten saying replace the PVC blower hose assembly. Part is on order until next week when I will have it installed. One person in a forum suggested checking the oil dipstick to see that the oil itself smells of gas. I did so on my vehicle and confirmed a gassy smell in he oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534023July 24, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While backing out of the driveway or driving forward, the automatic brake engages without warning and without cause. Because of this, I was practically rear ended when driving forward. When backing out of the driveway, the suddenness and the shock of the incident was particularly alarming to my wife who was a passenger in the car , who has a history of having suffered 2 heart attacks. On the first report of the incident, the dealership replaced the sensors on the car. I recently took the car back to the dealership and they are saying they can't reproduce the problem. The warnings, a beeping noise, come at the same time as the engine shuts off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534052July 24, 2023
ENGINE, UNKNOWN OR OTHER
On July 14th of this year, I was driving my vehicle on the highway when it abruptly accelerated without me changing my pressure on the gas pedal. The check engine light then turned on, which prompted me to have my car inspected as soon as I could. I did not have an appointment until July 20th and was unable to use my vehicle until then. On inspection, I was informed it was due to an issue with the transmission, but was also told this was a known issue with the 2016 Nissan Rogues. There was a class action lawsuit filed with these vehicles regarding their transmission as they exhibit a delay that’s typically accompanied by the engine revving while the driver depresses the gas pedal with “little to no increase in speed". According to the suit, other Nissan Rogue drivers have also experienced and reported stalling, jerking, lurching, juddering, hesitation and/or shaking while driving their vehicles, as well as premature transmission failure. The apparent CVT defect has been documented to occur without warning while a vehicle is being operated normally. This puts other drivers, as well as myself, in danger as this becomes an unreasonable safety hazard. I am aware that Nissan had accepted responsibility to repair these vehicles for this problem because of the inherent problems and widespread failure. It is also my understanding that the window to get these repairs ended on December 9th, 2022, and I purchased the vehicle 1 week later, unknowing and unwitting of these issues. I feel that Nissan is still responsible to fix their defective vehicle and I am asking that this repair be completed under the same terms as what was offered during their repair campaign. They are still responsible to make this right for the safety of the users of their product, as well as other drivers around them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534134July 24, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
In October of 2022, While I was driving my 2020 Rogue on a country road to a school event for my granddaughter, the car made a soft bell sound then it immediately slammed on the brakes for no reason that I can understand. I immediately pulled the car off the road. It showed a triangle with an exclamation point within it in the dash display. I shut the car off and when I restarted it the triangle was gone and it drove ok. I later read online that this could be an AEB issue. It was a clear day with no rain and no cars close in front and, luckily, behind me. It scared the hell out of my wife and I. I no longer feel safe in the car if it can do this for no reason! I brought the car into a Nissan Dealer to have it checked on 10/20/22. They did not find any problems with it. They also did not see any fault codes that something happened within the vehicle's memory. I find it unbelievable that the car did not record the fault. To me this means that Nissan has deliberately disabled this function for this fault. I have done a lot of research and apparently this is a well known issue with Nissan vehicles, not just the rogues. I have also read that there are 2 class action suits against Nissan for this. I brought the vehicle in again in Jan 2023 to get the car checked again for the False Activation of AEB, FEB, or FCW. This time I asked to have it checked per NTB18-041D and reprogrammed to the latest software and/or any required hardware to fix this well known issue. They said this NTB was not for my rogue and did not fix it. I have read that this is normal for this defect shown in the NTB. I am still afraid to drive this car and have only driven it about 400 miles since it was looked at. And now I only drive it with the AEB disabled as I was instructed by a tech in the service dept. I would really like to be able to use the AEB safety feature without fear of it falsely locking up the brakes while I'm driving. This Rogue only has 6835 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534167July 24, 2023
UNKNOWN OR OTHER
I live in Colorado and on one than more occasion I have been driving at elevation (crossing a mountain pass) and the vehicle loses any power to the gas - the pedal is literally on the floor but car loses speed. The last time this happened (this past May), I was trying to climb one of the passes, and my car would not go faster than 35mph, in an area with a minimum 60mph speed limit. I had to move into the shoulder so semi trucks could pass me. I can't believe this hasn't been a recall issue - if you Google this problem, you will find many Nissan owners (particularly early Rogue models) complaining of this exact issue. It is incredibly dangerous and if this is a mechanism of the vehicle (a heat or elevation issue), it should never have been sold in mountain or desert regions. Regardless, Nissan should be fixing this problem at no charge to the customer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533940July 23, 2023
UNKNOWN OR OTHER
Transmission went out : only had the vehicle for 5 months
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533786July 22, 2023
AIR BAGS
The passenger airbag light stays illuminated regardless if there is a passenger in the seat or not. A diagnostic scan was run and it is Code= B00A0:00. This issue has been under recall for model years up to 2017 and my car is a 2018. There is a service bulletin for this issue and I have been quoted several thousand dollars to fix it. The car was not in an accident and nothing precipitated this issue. It literally happened upon starting the car one day. The 2018 model year Nissan Rogue's should be included in the earlier recall of Nissan Rogues. It's apparently now my responsibility to pay out-of-pocket to insure my son's safety as I have been told the airbag system WILL NOT ENGAGE if the car is in an accident when this light is on--and the light never turns off. There were no warnings leading up to this issue. The light randomly turned on one day and has stayed on virtually every time driven since. The dealer is well aware of this ongoing issue with the Nissan Rogue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533620July 21, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I have had several issues over the course of 2 years with the what appears to be an electrical or computer problem with this vehicle. The dashboard will light up and all the warnings constantly display. It is not always the same alert. It has also happened a couple times while I was driving and I had to pull over. Today I had another issue I went to get in my car and there is beeping and flashing and lights on the dashboard, I was also unable to start my vehicle, it progressed to me not being able to unlock or lock the doors, I had to do it manually. This is not the first time this has happened, and eventually I was able to get it started, but not the time. I have also reported the issue to my dealership, but the last time I did, they said they didn't see anything when I took it and that it may be the computer and if it happens again bring it in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533592July 21, 2023
UNKNOWN OR OTHER
When using the backup camera, the screen will turn black while the car is in motion. This happens every time I drive my car. I have taken the car to the dealership I purchased it from twice, and have been told that they cannot duplicate the issue. They say that Nissan has to send an update via flash drive for my car to download. In my last visit, my paperwork stated "Nissan still has not released an update for radio system". This has been a problem since I purchased the car in 11/2022, and has gotten worse over time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533141July 19, 2023
POWER TRAIN
I am filing a claim here today because I feel that Nissan has ripped me off in coverage of my Nissan Rouge. I was told by 4 different people about the CVT Transmission problem that has been going on with Nissan Rouge Vehicles. I was stranded on the side of the interstate 84 with two small children. I had to get into an UBER because tow truck couldn't allow more than 2 in truck. Of course I could not leave 1 child. My vehicle should be covered under warranty because this is a known problem with Nissan Rouge vehicles. However, Nissan is not covering this issue on my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533346July 19, 2023
UNKNOWN OR OTHER
Automatic transmission slips into neutral while accelerating at low speeds on 3 separate occasions
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532909July 18, 2023
VEHICLE SPEED CONTROL, ENGINE
While driving home from vacation I started noticing my car wasn't letting me drive over 65 mph. It felt like the car need to shift but wouldn't. I pulled over and turned my car off. Opened the hood of the car and everything seemed ok. When I got back on the road and started to pass traffic my car wouldn't engage when pushing on the petal. I had multiple cars behind me that needed to brake for me to be able to get back over into another lane so they could drive past me. My engine light then turned on. I could not drive over 65 when pushing the petal all the way to the floor. I stopped by an auto supply store and they helped me read my engine light. The code stated P0744/ Torque converter clutch circuit intermittent. I have made an appointment to get car looked out and have been told they believe it is my CVT. My car is just at 80,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533009July 18, 2023
STRUCTURE, VISIBILITY
The contact owns a 2017 Nissan Rogue. The contact stated that while driving approximately 55 MPH in a heavy rainstorm, rainwater started leaking into the cabin of the vehicle. The contact stated that the rainwater entered the cabin of the vehicle from the top of the front windshield, and from the front driver's and passenger’s side windows. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533013July 18, 2023
STRUCTURE:BODY, BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: WARNINGS
While driving in the rain on July 11, 2023 and for the first time I encountered rain dropping into the inside of my vehicle from several different places in the front windshield of my vehicle. The rain was falling profusely onto the gearshift area which caused me to multitask and try to cover the area to prevent any damage. I was able to get off the expressway and make it to the gas station where I took several pictures and videos. There were no warning lights or signs on my vehicle. There was an additional issue earlier this year when my car would not accelerate over 35-40 mph and when it did the car would shake badly. The car would just randomn make loud sounds and force a hard push before the accelerations. I took it to a Nissan dealership to find out the transmission had to be replaced. While driving the vehicle it steers toward the right. I also have noise from the bottom of the car and it appears there is something loose or dragging which causes making a left or right turn hard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533036July 18, 2023
EXTERIOR LIGHTING
I bought this vehicle from Nissan Of Queens. I was not able to observed that the Left Headlights were cracked slightly. Luckily for me, I had taken a picture of the Vehicle before I took the vehicle from the Dealer and texted it to a friend; because he wanted to see the color of the vehicle. So I have the proof of the cracked headlights before I took the car. The people of Nissan of Queens has been telling me for over 4 weeks now that they will fix the problem. They told me they filed a claim with Nissan. There is now water in the Light from the moist. This is a bad for business. Now I will never recommend anyone to buy a car from this dealer. I hope you can help. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532825July 17, 2023
EXTERIOR LIGHTING
The speedclips which hold the Map Light in place are formed incorrectly. The interior teeth that retain the Map Light's molded retention tabs are bent too aggressively. Over time, in both our 2017 Rogue and 2019 Rogue, road vibrations caused the teeth to gnaw entirely through the plastic. This causes the Map Light to fall down and "deploy" suddenly into the driver's field of vision. When the map light falls, it not only startles the driver, it obstructs approximately 40-50% of the windshield. Nissan considers this a "cosmetic" issue and thus, it is not covered under ANY Nissan extended warranty. The cost to have it replaced with another part that will STILL fail in the exact same manner is over $1,200. This is a SERIOUS life safety issue since it is likely to fall at high speeds when the car naturally vibrates the most. It happened in 100% of the Rogues we have owned and always at highway speeds. It was repaired under the 3/36K factory warranty on our 2017, but now Nissan claims that it is a "cosmetic" and not covered under our "best you can get" Nissan extended warranty. Eventually, it will cause a serious accident and possibly death of both vehicle occupants and others on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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