Nissan Murano Complaints

5,967 consumer complaints on file.

#11492612November 7, 2022
ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT
NISSAN MURANO 2007: FAULTY FUEL LEVEL SENSOR, FUEL GAUGE DOES NOT REGISTER AVCURATE LEVEL OF FUEL IN TANK, SAFETY CONCERN IS NOT BEING ABLE TO KNOW HOW MUCH GAS IS IN THE CAR WHICH CAN LEAD TO BREAKING DOWN ANYWHERE WITHOUT ANY WARNING. ENGINE LIGHT ON (SERVICE ENGINE SOON WARNING LIGHT), INCORRECT FUEL LEVEL READING. POWER STEERING FLUID CONSTANTLY NEEDING TO BE FILLED WHICH CONSTANTLY MAKES UNDER THE HOOD SMOKE WHENEVER DRIVEN. PLEASE ADVISE IF THERE IS A RECALL. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492484November 6, 2022
SUSPENSION, SERVICE BRAKES, AIR:DISC:CALIPER
I’ve had my car for seven months now and since then it’s been problem I’ve spent way over money to fix problems both sides driver and passenger side axle popped twice my brake fluid keeps running out but mechanic can’t find leak my lights inside the car comes on and off one day it’s saying I need oil or my brake lights come on than another day they goes off and it always sounds like something dragging on the bottom of the car my kids was hurt because I was driving when the passenger side axle broke while I was driving in traffic
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11492229November 4, 2022
STRUCTURE:BODY, VISIBILITY/WIPER
Car hood design reflects sunlight directly into drivers eyes impairing vision frequently while driving posing a safety risk including collision with another vehicle or pedestrian etc. The area in question is a three or 4 inch strip running from left to right on the car hood close says to the driver
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492031November 3, 2022
STRUCTURE:BODY
Both rear tires suddenly began wearing severely inside. Both were bald on the inside. The car ha 100,284 miles and the tires have approximately 4,000 miles. I had a 4 wheel alignment performed and was told the rear subframe was too rusted to perform a complete alignment. I fear it will it will crack and lose control. Based upon other complaints on the rear subframe it is clear the material used was inferior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491819November 1, 2022
SEATS
The contact owns a 2005 Nissan Murano. The contact stated that while driving at an undisclosed speed, an unknown part on the driver's side front seat fractured, causing the seat to wobble. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490764October 25, 2022
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2009 Nissan Murano. The contact stated while driving approximately 15 MPH and making a left turn, she heard a sound like loosened bolts coming from the rear driver's side tire. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed that the rear end subframe was severely rusted and parts of the suspension had fractured and detached from the subframe. The mechanic determined that the entire rear end needed to be replaced. The contact previously had the brake pads, rotors, and calipers replaced on the rear of the vehicle prior to the frame failure and was informed by the mechanic that the stress of having had brakes installed might have contributed to the frame being fractured. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490472October 23, 2022
UNKNOWN OR OTHER
UNKNOWN: Unable to locate vehicle to fixed problemed parts
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490189October 20, 2022
STRUCTURE:BODY
approximately 1 month ago my Nissan began shaking when the speedometer reached 20-40 miles per hour. the shaky would get bad enough to where I was not able to keep it straight and would have to pull off the road. this went on for about 1 and half weeks. My husband noticed that the tops of the back tires were tilted inward. when he inspected my car he found that the rear sub-frame had broke. we also discovered that this is something that is not normal due to wear and tear. failure of Nissan to rust proof the sub-frame is to blame. I noticed several complaints from other owners of Nissan Murano's 2006-2007 on the internet. one of those were able to get a 'settlement' from Nissan, but did not detail how they went about doing that. i called Nissan customer service and all I got was there is nothing they can do because of the age of my car, even though i explained to her that this is something that could have been prevented when the car was manufactured and was due to negligence on Nissan's part. we have not taken my car to a dealer or service center as my husband, who use to race cars, is very familiar with cars. my car that has always been so dependable and is now junk, as it will cost more to repair it than what it's worth.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489155October 13, 2022
POWER TRAIN, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
2011 Nissan Murano, transmission issues. This is the second time I have had to report this problem, please also refer to my first complaint #11474221 on this vehicle for the same problem. When at a stop, and pushing the gas pedal to move forward, there is a hesitation or two before the vehicle moves forward. This is a big problem when trying to enter a highway, after a stop sign. With giving enough distance to merge, having the hesitation issue has almost caused an accident. This hesitation occurs in town driving and hi-way. The dealership Crown Nissan (Greensboro, NC) diagnosis indicated that the transmission was failing and needed to be replaced. Our local Nissan shop ordered a new transmission directly from Nissan, and installed into our car, by mechanics that were trained by Nissan. Received Murano back with replaced new transmission, and within two days it was hesitating again. The vehicle was taken to the dealership and it was confirmed that the ‘new’ transmission that was installed, was defective and when driving, also had the hesitation issue. A 2nd new transmission was ordered from Nissan, installed by Nissan trained mechanics, and delivered two weeks later. We received our Murano back on Oct.12, 2022 and when driving it there was a slight hesitation, but then started to buck very hard… I’m surprised that I don’t have whiplash. The 2nd new transmission installed is a ‘lemon’ as it is worse than the original AND the 1st new replacement, by bucking as well as the hesitation. Our Nissan Murano appears to be unfixable, as the company keeps sending transmissions that have serious flaws and will eventually hurt or kill someone. Where do we go from here, especially since we have paid off the loan a year ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489220October 13, 2022
SUSPENSION, UNKNOWN OR OTHER, AIR BAGS
I purchased a 2007 Nissan Murano the end of June. The first time I drove it on a wet road I almost lost control, and I was driving well BELOW the speed limit. The next week I got different tires put on and took it for an alignment. The first independent service center I took it to showed me where the rear subframe on BOTH the driver and passenger were completely rusted through, and they told me I should drive the vehicle as little as possible until I got it fixed. I took it to a second independent service center to see if it could be fixed without having to be completely replaced, they told me they could not, nor could an aligment be done and that I should stop driving it immediately. I had only had the car for a month and a half before I had to park it. This is a MAJOR issue that needs to be addressed by Nissan!! I don't have the money to have the car fixed, nor can I sell it. So I'm making payments on a car that is doing nothing but collecting dust and taking up space. Unfortunately I am learning that this is a major issue with this vehicle. Nissan needs to fix it before people are killed, not just people driving the vehicle, but other motorists, and possible pedestrians. The airbag light is also on and I haven't been in an accident, nor has there been any work done to it since I bought it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488349October 7, 2022
SERVICE BRAKES
The contact owns a 2014 Nissan Murano. The contact stated that the vehicle had been taken to the dealer for an unknown service brakes repair. The contact stated that after the vehicle was repaired, while driving at an unknown speed, the brake pedal was depressed and felt spongy with the brake pedal traveling to floorboard. There was no warning light illuminated. The contact stated the brakes operated better before the repair. The dealer was made aware of the failure and had informed the contact that a tow truck would be sent out for assistance however, no tow service arrived to help. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488251October 6, 2022
SUSPENSION
The car was taken for inspection in Pennsylvania and the rear subframe has mostly rotted away where it connects to the frame. Had the subframe broken through it could have caused serious injury. It was confirmed by an independent inspection station. There are recalls on other murano model years so it is possible this year is also a problem that has not been exposed yet. The problem is evident on both sides of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488074October 5, 2022
ENGINE, SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
The contact owns a 2009 Nissan Murano. The contact stated that months after she purchased the vehicle, while she was driving, the brake pedal was depressed, and the vehicle started to jump. Additionally, the contact stated that on a separate occasion while driving, the vehicle intermittently went into Limp Mode and stalled. The check engine warning light was illuminated. The vehicle was towed the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that assistance would not be provided. The failure mileage was approximately 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487887October 4, 2022
AIR BAGS
I have a 95 yrs. old Mother who I transport to appointments etc. and I am not feeling safe in our 2012 Nissan Murano due to the airbag malfunctioning. I have read numerous reports that state if there was ever an accident with these airbags that they would not potentially work or deploy and also that they could possibly release for just any reason at all and these two reasons alone are enough to know that this is a safety hazard and could cost both my Mother and myself, our lives. I have read many complaints regarding these same airbags located on the passenger side of our vehicle. I am asking that this problem be resolved immediately because it is very dangerous and disturbing. Please contact me and my Mother at 937-380-7064.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487491October 2, 2022
AIR BAGS
I have copied a previous complaint, since I have had the same experience. "MY SUPPLEMENTAL AIRBAG LIGHT CAME ON 2/20/21 (AUG, 2022) AND CONTINUED TO FLASH. I TOOK THE VEHICLE TO THE DEALERSHIP ON 2/27/21 (IN SEPTEMBER, 2022) AND THEY SAID THE OCS SENSOR MAT WAS BAD AND IT WOULD COST $4858.13 ($3000) TO REPLACE THE FRONT PASSENGER SEAT BOTTOM. HE SAID EVERYTHING IS CONTAINED IN THE SEAT BOTTOM SO THE WHOLE THING HAS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486114September 23, 2022
SUSPENSION
Rear crossmember rusted in two Was told by mechanic unsafe to drive Vehickle SHAKES and SHIMMIES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485849September 22, 2022
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2007 Nissan Murano. The contact stated that the vehicle was taken to an independent mechanic for a wheel alignment when it was discovered that the rear subframe was cracked and had a significant amount of corrosion. The independent mechanic informed the contact that the wheel alignment could not be completed due to the failure. The contact then stated that while driving 55 MPH on the expressway, the rear wheels spun out on two different occasions. The vehicle was taken back to the independent mechanic who then informed the contact that the rear differential wheel bearing was cracked on the rear driver’s side. Additionally, the contact was informed that the rear wheels needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 183,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485520September 20, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle routinely triggers the automatic emergency braking system when approaching a certain overpass. Speeds are usually around 40 to 50 MPH. Occasionally triggers at other locations where no obstacle should be triggering it. Local Nissan dealer has inspected the system several times, including sending to a specialist, and found no defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485201September 19, 2022
SUSPENSION
Rear K sub frame is 100% rusted out. The main front K suspension brace where it meets the mainframe is completely rusted off on both sides at front, The rear main mounting studs for rear of k brace are broke off at threads from rust. Where swaybar mounts at bottom of subframe. In my 20+ career of being a mechanic I have never seen anything like it. It is clearly an issue with the steel used when manufacturing this vehicle. I have seen cars from the 60's and 70's with much better frames (from the same geographic location) I cannot fathom this extreme safety hazard has not been recalled. I purchased this vehicle on date listed and found this issue before my family rode in it and I'm grateful for my knowledge and fear for those who would climb in unknowingly and risk death to their loved ones or others on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485094September 18, 2022
SUSPENSION, WHEELS, STEERING
About a year ago my husband and I noticed there was alot of rust in the rear end on the sway bar and around it not to long after the sway bar looked as If it was going to come apart on the left side my husband got it to stay put for a little while but as time went on the truck just became more unsafe anytime we tried to drive it it was all over the road it's kept pulling to the left very badly we noticed that the back tires were not straight and bowing out my husband changed the front tire on the left for unrelated reasons and then the next day we was driving and the awd light started flashing we were heading home and went to take off from a red light when I hit the gas the whole rear end exploded into pieces and now we definitely can't use it the only way to is to replace the rear end. Since we bought this SUV it's been nothing but problems and money and now we have no transportation are truck was how we make money were self employed so now we can't even make money to survive or even repair the SUV. The truck has been very unsafe since day 1 we bought it and all because of the back end of it. Someone needs to recall this vehicle asap before someone gets hurt and someone needs to help me fixy vehicle or get into another one cause this is not my fault and now I'm suffering not being able to make money or survive without a vehicle my mom is disabled and has a tumor I have to be able to take her to appointments and store etc. This is not fair to us cause of a problem you guys should have taken care of a long time ago. I will keep pushing this and pursuing it I will go as high as I have to for some to acknowledge and help me. Thank you if you need pictures I will gladly send in some
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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