Nissan Murano Complaints

5,967 consumer complaints on file.

#11484339September 13, 2022
SERVICE BRAKES
Brake pedal now goes to floor before brakes engage. This occurred after stopping suddenly. Mechanic changed master cylinder and bled system but no change. No warning lamps on dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483863September 11, 2022
SUSPENSION
The rear subframe suspension has rotted out due to rust prematurely. Only has 84k miles ;brought it to the dealer and was told that the car was unsafe to drive.what do I do now?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483774September 10, 2022
VISIBILITY/WIPER
The driver side sun visor suddenly broke and is floppy, hanging down and will not stay up. This is hindering my line of vision restricting my view of the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483408September 7, 2022
SERVICE BRAKES, POWER TRAIN
The transmission started going out going around a corner passing a semi on a canyon road. There are thousands of reports of transmission issues with this year and model. Brakes shake and act like they will not engage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483148September 6, 2022
SERVICE BRAKES, WHEELS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482857September 4, 2022
AIR BAGS
The Passenger Airbag is not working and both front panel and airbag lights are blinking. It's indicating the airbag is not working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482546September 2, 2022
AIR BAGS
The contact owns a 2009 Nissan Murano. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the passenger's side air bag needed to be replaced; however, the parts were not available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the passenger's side air bag part was no longer being manufactured. The failure mileage was approximately 90,000. The consumer stated that a replacement part was available from a salvage dealer but it wouldn't work because her vehicle would need the exact make and model that it came with. The vehicle is yet to be repaired and the passenger air bag sensor is still faulty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482202August 31, 2022
SEATS
My drivers side seat started wobbling and it feels dangerous in case of any kind of crash. The other day I pulled into driveway and heard a pop and the side where the buttons are popped out and I cannot find one of them. The part where the buttons for seat adjustment just fell out and I pushed back but still afraid in case of collision. I have read on plenty of forums where the seat frame breaks. I am older and I cant afford to fix it but I am afraid to drive it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481694August 29, 2022
POWER TRAIN
When stopped at stop lights or even a stop sign & it's my time to go my vehicle will "creep" at a snail's pace regardless of my position on the gas petal, then all of a sudden jerk & take off fast. On 2 occasions my vehicle would not even go when the turn light went to green & I quickly shifted to "L" where it did take off & the rooms jumped to 5000 & after getting out of heavy traffic I put it back in Drive. This issue occurs randomly & I've had a verbal conversation with a mechanic in my family that says, my 2009 Murano has a CVT transmission, they are very costly to replace. I only have 159,000 miles on my Murano & I drive my Autistic grandson to school & home only. I'm only bringing this to your attention to fund out if I'm the only person that has had issues with the CVT transmission bc a $4-$5000 new transmission is impossible for us. This has been happening off & on for about 6 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481907August 29, 2022
STRUCTURE:BODY, UNKNOWN OR OTHER
Sunroof shattered while driving today, I read that many Nissan Muranos have had the same problems. The sunroof looks like it shattered from the inside out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481481August 27, 2022
POWER TRAIN, ELECTRICAL SYSTEM
I bought the car used from a used dealership on February 28. On May 12th, I brought it to the shop for a few things but mainly due to the battery being corroded along with a battery light that comes and goes, but also for there being a slight skip in the transmission. The car would buckle when shifting from 1st to 2nd gear. The shop called me back on May 23rd and said the car was ready and they found nothing wrong with the transmission. They claimed they found no codes or could not recreate the issue. I brought the car back a week or two later due to the battery light still flashing randomly. While taking the car for a test drive with the mechanic, it buckled pretty hard and I told the mechanic that’s what I had been talking about and he just brushed it off. On July 23, while driving home, my car bucked REALLY hard 5 times and then stopped accelerating past 20 miles per hour. On august 11th, I tried taking it for a test drive and it drove completely fine, like nothing had ever happened. While heading back to my house, I lost all gears and the car stopped accelerating while I was going up a hill. My rpm’s went way up but my car started to roll backwards down the hill. My grandmother happened to be behind me and she ended up pushing into my bumper and pushing me up the hill due to there being no pull of section and the speed limit being 50 mph. There were no lights on my dash indicating there was a problem. If my grandmother wasn’t there, it could have been much worse. I talked to someone at a local Nissan dealership and he claimed that my transmission is going and that even though my car is doing the same thing as a lot of the recalls and cars they offered extended warranties on, that mine didn’t qualify for one.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11481369August 26, 2022
AIR BAGS
The contact owns a 2009 Nissan Murano. The contact stated that upon starting the vehicle, the air bag warning light was illuminated. The contact stated that a diagnostic test was performed on the vehicle by the dealer and it was determined that a sensor in the front driver’s side seat was defective, causing the failure. The contact was provided an estimate for the repair. The manufacture was also notified of the failure and informed the contact that there was no recall on the VIN and the warranty had expired. The vehicle was not repaired. The failure mileage was approximately 207,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481395August 26, 2022
SUSPENSION
Car started making noise from the rear it’s at the shop now they say it’s not drivable frame rusted and flaking tires leaning inward
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481398August 26, 2022
AIR BAGS
2012 NISSAN MURANO PASSENGER AIR BAG LIGHT ILLUMINATING. RECEIVING DIAGNOSTIC CODE B10818. SEAT IS NOT RECONIZING WHEN A PASSENGER IS IN SEAT AND POSES A SAFTEY HAZARD TO PASSENGER. WARNING LIGHTS APPEARED ON 08/15/2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480938August 24, 2022
SUSPENSION
The rear K-frame of the vehicle is broken near the mounting for the left side of the rear sway bar. This caused the rear tires to wear excessively on the inside edges of both tires, this wear is not easily seen from the outside of the vehicle. It is fortunate that the vehicle had developed an exhaust leak and the tire wear was discovered at this time before anything more catastrophic happened, the tires were worn down to the steel belting on the inside edges had they worn anymore they would have resulted in a blowout and loss of control of the vehicle which could have resulted in a serious accident. There were no warning lights displayed. The incident was reported to the vehicle manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480525August 22, 2022
SUSPENSION, UNKNOWN OR OTHER
The rear frame and rear control arms are completely rusted away. We had it looked at when it did not feel right while driving and it smelled like burning rubber when driving short distances. The mechanic refused to service it because of what he saw. It was not safe, which means it is not safe to drive. The tires are tilted in at the top. It is unsafe to drive. It has @ 141k miles. You all are endangering lives if you do not recall for this issue, as I have now seen multiple folks that have also complained about the same issue. WHY IS THERE NO RECALL?? Now we have a vehicle that we can not drive, because it is not safe AND we can not sell, because it is not safe. Please reach out to me on or before 8/25/22, if Nissan is willing to resolve.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480195August 19, 2022
SUSPENSION
I was driving my Murano when out of the blue it started swerving almost uncontrollably and my tires were squalling. I thought I got a blown tire at first and luckily nobody was around me at the time or someone could have been seriously hurt or even killed as I was barely able to get it back under control. I pulled over to the side of the road and got out of the car. I instantly noticed that both my back tires where slanted heavily in at the top and heavily out at the bottom. I called a wrecker to take my car to the mechanic garage. They told me that the k-frame / sub-frame and completely rusted through and I was luckily not to have been in an accident. They told me to be able to fix it I was looking at close to $3,000. The car is completely undriveable now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479818August 17, 2022
SUSPENSION
The rear subframe crack due to erosion
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479526August 16, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The front radar obstruction light on my 1025 Nissan Murano has occasionally come off and on in bad weather (to be expected) and under normal driving conditions. I have had to have it are-aligned previously. Recently however, the light started coming on and off when I was stopped or in park. It would clear when I started driving. Eventually it would start coming on and stay on for very long stretches of time. I brought the car in to be looked at and was told I needed a new sensor for approximately $1500. I got no other explanation. I have seen hundreds, if not thousands of complaints about these sensors going bad. I even found a recall campaign (NTB19-033/A) for the exact problem. I was told this is a service campaign and it seemed as if it was at the dealerships discretion to follow the campaign. I am not sure if the manufactured date was even looked at as stated in the campaign. I have had numerous occasions where I have been using cruise control on the highway and all of a sudden the car starts slowing down without my immediate knowledge. There is no way to bypass this sensor in order to use cruise control either. I feel that this issue is a safety concern and the part should be recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479586August 16, 2022
STRUCTURE:BODY
The contact owns a 2022 Nissan Murano. The contact stated while driving approximately 70 MPH in the rain with all windows rolled up, there was leakage that occurred. There were no warning lights illuminated. The contact stated four days later she noticed the driver and passenger's side rear floorboard were soaked. The contact vacuumed up the water and drove the vehicle into her garage. There was more rain a few days afterward and the failure occurred again, while parked outside the garage. The vehicle was taken to the local dealer which diagnosed no failure. The contact then took the vehicle back to the dealer numerous times; and they replaced the carpet, headliners, and drains due to leakage and mildew. The failure reoccurred and was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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