Nissan Murano Complaints

5,967 consumer complaints on file.

#10448230February 16, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE ATTEMPTING A RIGHT TURN AT 5 MPH, THERE WAS A LOUD EXPLOSION AND THE TRANSFER CASE FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE TRANSFER CASE HAD FAILED. THE FAILURE AND THE CURRENT MILEAGE WAS 76,144.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448093February 15, 2012
LATCHES/LOCKS/LINKAGES
ALL DOOR LOCKS DO NOT FUNCTION WITH THE FOB OR THE INTERNAL DOOR LOCK BUTTON. MUST MANUALLY LOCK/UNLOCK ALL DOORS. CONDITION WORSENS IN WARM WEATHER.THIS IS A SERIOS SAFETY HAZARD - I HAVE TWO SMALL CHILDREN AND IN AN EMERGENCY I WOULD NOT BE ABLE TO GET THEM INTO OR OUT OF THE VEHICLE QUICKLY. NISSAN WON'T EVEN ESCALATE MY CONCERN UNTIL I PAY TO HAVE ONE OF THEIR DEALERSHIPS LOOK AT IT, BUT I KNOW FROM READING OTHER POSTS THAT ONCE I DO THEY WILL STILL REFUSE TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447945February 14, 2012
SEATS
UPON ENTERING MY MURANO AND BACKING OUT OF MY DRIVEWAY THERE WAS A LOUD SNAP. THE SEAT BEGAN TO TILT. DROVE STRAIGHT TO THE DEALERSHIP. THEY INFORMED ME THAT THE BRACKET THAT HOLDS THE SEAT HAD SHEARED OFF AND THE ONLY FIX WAS TO REPLACE THE SEAT TO THE COST OF ABOUT $1500. I AM VERY GLAD I WASN'T TRAVELING AT A HIGH RATE OF SPEED WHEN THIS OCCURRED. IT SEEMS RIDICULOUS THAT A 4 YEAR OLD CAR WOULD HAVE METAL UNDERNEATH A SEAT BREAKING UNLESS IT WAS BEING PUT UNDER TREMENDOUS WEIGHT. AS AN AVERAGE SIZED PERSON THIS SEEMS COMPLETELY THE FAULT OF THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447791February 13, 2012
VISIBILITY
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SUN VISOR CONSTANTLY FLIPPED DOWNWARD. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447484February 11, 2012
VISIBILITY
VISOR FALLS INTO VISION WHENEVER YOU HIT A BUMP OR POTHOLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447491February 11, 2012
VISIBILITY
THE DRIVER'S SIDE SUN VISOR FALLS, BLOCKING VIEW. I PUSH IT BACK UP AND THE NEXT CRACK IN THE ROAD MAKES IT FALL AGAIN. NISSAN DEALER WANTS OVER $200 TO REPLACE. IT DOES NOT MATTER WHAT THE SPEED IS. A CRACK OR BUMP IN THE ROAD MAKES IT FALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447527February 11, 2012
WHEELS, TIRES
THIS IS A SERIOUS SAFETY HAZARD. THE NUT HOLDING THE TPMS SENSOR/TIRE FILL VALVE FAILED CATASTROPHICALLY WITH 2 LONGITUDINAL CRACKS WHILE TRAVELING 70 MPH ON INTERSTATE 5 NEAR VALENCIA, CALIFORNIA. TIRE PRESSURE RELEASED SUDDENLY (NO PREVIOUS WARNING BY THE TPMS SYSTEM). THE CAR PULLED STRONGLY TO THE LEFT (FAILURE WAS IN THE FRONT LEFT TIRE). REGAINED CONTROL OF THE CAR AND PULLED OFF TO SHOULDER. NUT SHOWS EVIDENCE OF CORROSION AND DIRT IN ONE OF THE TWO CRACKS. TIRE WAS UNDAMAGED BY ANY ROAD HAZARD, ONLY THE TPMS SENSOR/FILL VALVE WAS LOOSE IN THE WHEEL, AND THE NUT CAME APART WHEN HAND INSPECTING THE VALVE. A NISSAN SERVICE BULLETIN EXISTS FOR CORRODED NUTS IN EASTERN STATES WHERE SALT IS USED ON ROADS, HOWEVER THIS VEHICLE HAS STRICTLY BEEN IN CALIFORNIA, WITH LESS THAN 10 TRIPS TO SKI AREAS IN CALIFORNIA, WHICH DOES NOT USE SALT ON ITS ROADS. TIRE AND NUT ARE AVAILABLE FOR INSPECTION. THIS APPEARS TO BE A SIGNIFICANT SAFETY ISSUE AS CONTROL OF THE VEHICLE IS AT RISK DUE TO THE SUDDEN NATURE OF THE TIRE PRESSURE LOSS AND DEFLATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447099February 8, 2012
FUEL SYSTEM, GASOLINE, ELECTRONIC STABILITY CONTROL (ESC)
VEHICLE SHUT OFF WHILE BACKING OUT OF A PARKING SPACE THE FIRST TIME, I DID NOT THINK MUCH OF IT. TWO DAYS LAYER THE VEHICLE SHUT DOWN WHILE I WAS DRIVING 50+ MILES AN HOUR. WOULD NOT CRANK BACK UP UNTIL I PRESSED THE GAS PEDAL REALLY HARD AS I CRANKED IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447100February 8, 2012
AIR BAGS
THIS IS THE THIRD TIME MY AIRBAG LIGHT WAS FLASHING. THE LAST TWO TIMES THE CAR WAS STILL UNDER WARRANTY I TOOK IT TO THE DEALER AND IT WAS FIXED. THE WHOLE PASSENGER SEAT HAD TO BE REPLACED THE SECOND TIME. NOW THE WARRANTY HAS EXPIRED AND THE PASSENGER AIR BAG IS FLASHING AGAIN. I HAVE TO TAKE IT TO THE DEALER HOWEVER, I FEEL THIS SHOULD BE ON A RECALL LIST. I HAVE BEEN READING ABOUT THE PROBLEMS THAT A LOT OF DRIVERS ARE HAVING WITH THEIR MURANO'S AIR BAGS. I HAVE TRIED RESETTING BY TURNING THE CAR "ON" AND "OFF" SEVERAL TIME AND AS WELL AS REMOVING THE BATTERY. NOTHING HAS WORKED, I DON'T THINK I SHOULD HAVE TO PAY FOR THE DEALER TO FIX IT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447027February 7, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, SHE HEARD A LOUD NOISE THAT SHE COULD NOT DISTINGUISH AND DROVE THE VEHICLE TO A LOCAL MECHANIC. THE MECHANIC DIAGNOSED THAT THE VEHICLE HAD A FRACTURED REAR DIFFERENTIAL AND STATED THAT IT NEEDED TO BE REPLACED. THE DEALER DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER FAILED TO OFFER ANY ASSISTANCE EITHER BECAUSE THERE WERE NO RECALLS ADDRESSING THE FAILURE. THE VEHICLE WAS AWAITING REPAIRS AT A PRIVATE FACILITY. THE FAILURE AND CURRENT MILEAGES WERE 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447079February 7, 2012
SEATS, ENGINE AND ENGINE COOLING
SEAT BROKE HAD WELDED NO 4 CYLINDER RAN LEAN HAD TO REPLACE PISTON MELTED RAN OUT OF OIL NO WARNING LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446734February 5, 2012
SEATS
WHILE TRAVELING AROUND AN OFF-RAMP, THE DRIVER SEAT MADE A LOUD POP SOUND. ACCORDING TO THE DEALERSHIP THE BRACKET HOLDING THE SEAT TO THE CAR HAS BROKEN LOOSE. LUCKILY I WAS NOT TRAVELING FAST AND I WAS ABLE TO KEEP CONTROL OF THE CAR. I AM CONCERNED THAT OTHERS MIGHT NOT BE SO LUCKY. THIS IS A COMMON FAILURE OF THE VEHICLE ACCORDING TO THE REPORTS I HAVE READ ONLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446651February 4, 2012
VISIBILITY
SUN VISOR DROPS WHILE DRIVING COVERING VISION OF TRAFFIC SIGNALS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446571February 3, 2012
SEATS
DRIVER SIDE SEAT BRACKET BROKE DURING A TURN. TEMPORARILY CAUSED ME TO LOOSE CONTROL OF VEHICLE BUT WAS ABLE TO REGAIN CONTROL BEFORE AN ACCIDENT COULD HAPPEN. OUR ONLY CAR AND WE HAVE A 2 1/2 YEAR OLD CHILD. AFTER DOING RESEARCH ON THIS, I DISCOVERED THAT THIS IS A VERY COMMON FAILURE AND NISSAN HAS YET TO ISSUE A RECALL. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446241February 2, 2012
SEATS
2006 NISSAN MURANO, DRIVERS SEAT BROKE AT LEFT REAR RAIL ATTACH POINT. THE SEAT NOW LEANS TO THE LEFT AND CAN BE PULLED UP BY HAND. THE SUPPORT BOLT THAT ATTACHES THE SEAT IS BROKEN, THE DEALERSHIP QUOTES $1200 TO REPAIR/REPLACE AND IT COULD HAPPEN AGAIN WITH A NEW ONE. NOT COVERED BY NISSAN, THERE ARE OVER 500 COMPLAINTS 2003-06 MURANO'S ON YOUR SITE. HOW CAN A LOOSE SEAT NOT BE A SAFETY ISSUE? *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445808January 30, 2012
SEATS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 45 MPH , THE DRIVER'S SEAT FELL BACKWARD ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY STATED TO THE CONTACT THAT THE SEAT FRAME WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445864January 30, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE DEALER ADVISED THE CONTACT THAT ONE OF THE FIVE CATALYTIC CONVERTORS WAS FAULTY AND NEEDED REPLACEMENT. THE CONTACT DID NOT HAVE THE CATALYTIC CONVERTOR REPLACED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445623January 27, 2012
SEATS
I SAT DOWN ON THE DRIVER'S SEAT IN MY VEHICLE AND AS I REACHED TO TURN THE IGNITION, I HEARD A "POP" AND MY DRIVER'S SEAT TO THE LOWER LEFT SIDE. AS I GOT OUT OF THE VEHICLE TO EXAMINE IT, I LOOKED UNDER THE SEAT AND SAW THAT A METAL BRACKET SUPPORTING THE SEAT IN THE REAR LEFT CORNER HAD SNAPPED IN TWO PLACES. IT RESULTED IN THE SEAT LOSING ITS STABILITY AND WOBBLING BACK AND FORTH AND OBVIOUSLY BECOMING A MAJOR SAFETY ISSUE. I SEARCHED FOR RECALL INFORMATION REGARDING THIS ISSUE ONLY TO FIND THAT A RECALL WASN'T ISSUED FOR IT BUT THERE ARE MANY OTHER OWNERS OF THIS VEHICLE WITH THE SAME YEAR AND MODEL THAT HAVE EXPERIENCED THIS SAME ISSUE. A RECALL NEEDS TO BE MADE FOR THIS, I WAS FORTUNATE ENOUGH FOR THIS HAPPEN WHILE I WASN'T DRIVING BECAUSE I WOULD HAVE SURELY BEEN IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445155January 25, 2012
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
HAS FAULTY ELECTRONIC LOCKS. VIEWED AS A SAFETY ISSUE AS IT PREVENTS THE ABILITY TO GET IN AND/OR OUT IN A QUICK AND EFFICIENT MANNER SHOULD THERE BE AN EMERGENCY. THE DOOR WILL NOT UNLOCK/LOCK USING THE ELECTRONIC DEVICES OR BUTTONS AND IN ORDER TO UNLOCK THE DOOR YOU HAVE TO OPEN ANOTHER DOOR AND REACH OVER AND MANUALLY UNLOCK. I HAVE SIGNIFICANT CONCERNS RELATED TO MY AND MY FAMILY'S SAFETY IN THE VEHICLE. AFTER RESEARCH IT APPEARS THAT THIS PROBLEM IS COMMON AND NISSAN IS NOT TAKING ANY RESPONSIBILITY TO REPLACE OR REPAIR CAUSING SIGNIFICANT (UP TO $1600) FINANCIAL COST TO THE OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444947January 23, 2012
SEATS
DRIVER SEAT REAR STRUCTURE BROKE, SEAT UNHINGED FROM BASE, LEAVING CHAIR ROCKING AS I DRIVE OR TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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