Nissan Murano Complaints

5,967 consumer complaints on file.

#10442481January 5, 2012
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
LIFTGATE LOCK/UNLOCK MECHANISM WILL NOT ENGAGE WITH REMOTE OR FROM OUTSIDE BUTTON. ONLY WAY TO UNLOCK IS TO JUMP INTO CAR AND MANUALLY UNLOCK IT FROM INSIDE (AFTER REMOVING PANEL FOR LOCK MECHANISM). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442447January 4, 2012
FUEL SYSTEM, GASOLINE
JUST LIKE ALL OF THE OTHER COMPLAINTS THAT I HAVE BEEN READING, WHEN I ATTEMPT TO PUT GAS IN MY MURANO I'M UNABLE TO PUT GAS IN BY THE NOZZLE. THE ONLY WAY I CAN GET A FULL TANK OF GAS IS TO KEEP CLICKING CONTINUOUSLY UNTIL IT'S FULL. HOWEVER, NOW I HAVE A LOT OF BACK SPLASH OF GAS AND TO ME THIS VERY DANGEROUS TO ME AND OTHERS. NISSAN SHOULD IMMEDIATELY HAVE A RECALL ON THIS PROBLEM BEFORE IT CAUSE AN UNNECESSARY ACCIDENT OR DEATH. IF THIS IS A MANUFACTURED PROBLEM THEN IT SHOULD BE DEALT WITH ACCORDINGLY AND RESPECTIVELY. I WENT BY MY LOCAL NISSAN DEALERSHIP CONCERNING THE PROBLEM AND THE ONLY SOLUTION WAS GIVEN TO TRY DIFFERENT PUMPS, HOLD THE TRIGGER GENTLY, AND IT'S COLD OUTSIDE IT WILL DO THIS MORE OFTEN. WHAT TYPE OF RESOLUTION IS THIS?????? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442331January 4, 2012
POWER TRAIN
COMPLETE TRANSFER CASE FAILURE WITH NO WARNING WHATSOEVER. MECHANIC ADVISED DAMAGE MAY BE DUE TO OPERATING THE AWD FEATURE ON DRY PAVEMENT WHICH DID NOT AND HAS NOT OCCURRED. NISSAN HAS EXTENDED THE WARRANTY ON THE CVT TRANSMISSION TO 10 YEARS/120,000 MILES BUT IT'S NOT CLEAR WHETHER THIS INCLUDES THE TRANSFER CASE. ADDING TO THIS DOUBT, WHEN I GOOGLE THIS PROBLEM IT SEEMS HUNDREDS OF MURANO OWNERS HAVE BEEN HAVING THE EXACT SAME DILEMMA WITH THEIR VEHICLES OF SIMILAR AGE/MILEAGE. I CONTACTED NISSAN NORTH AMERICA THIS MORNING BUT THEIR COMPUTERS WERE DOWN AND THEY WERE UNABLE TO HELP ME AT THAT TIME. EVEN SO, THE TRANSFER CASE SHOULD NOT FAIL SO CATASTROPHICALLY ON A VEHICLE OF THIS AGE/MILEAGE THAT HAS BEEN REGULARLY MAINTAINED AND DRIVEN GENTLY. OBVIOUSLY THIS IS A FAIRLY MAJOR COMPONENT TO JUST FAIL WITHOUT WARNING. I'M JUST WONDERING HOW MANY PEOPLE WILL NEED TO REPORT THIS BEFORE NISSAN WILL RECOGNIZE AND RESOLVE THIS SERIOUS SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442413January 4, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT THE FUEL PUMP WOULD UNEXPECTEDLY SHUT OFF AND STOP PUMPING FUEL WHENEVER SHE REFUELED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS RUNNING A DIAGNOSTIC TEST TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442007January 1, 2012
POWER TRAIN, STEERING
THE DIFFERENTIAL/CVT TRANSFER CASE IS DEFECTIVE. WHICH REQUIRES YOU TO HAVE TO REPLACE THE AWD SYSTEM AT A COST OF $4-6000. IT ALSO CAUSE THE CAR TO HAVE STEERING PROBLEMS AS WELL. THIS ISSUE ALSO CAUSES THE VEHICLE TO BURN A SIGNIFICANT AMOUNT OF FUEL WHICH REQUIRE PREMIUM GAS.I HAVE READ NUMEROUS COMPLAINTS ON THE WEB ABOUT THE SAME PROBLEMS OTHER PEOPLE ARE HAVING. THIS CAUSES UNNECESSARY FINANCIAL HARDSHIP AS MOST PEOPLE ARE STILL PAYING A CAR LOAN ON THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441746December 30, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE SUN VISOR HOLDER HAD A DEFECTED SPRING AND WOULD CONTINUOUSLY FALL AND BLOCK THE CONTACT'S VIEW OF THE ROADWAY WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. THE FAILURE MILEAGE WAS 158,000 AND THE CURRENT MILEAGE WAS 159,005. UPDATED 01/24/12*LJ UPDATED 01/25/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441801December 30, 2011
STRUCTURE:BODY
DRIVER'S SIDE DOOR HANDLE BROKE COMPLETELY OFF WITH NORMAL USE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441800December 30, 2011
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
THE POWER LOCKS RANDOMLY DON'T WORK USING THE FOB OR INSIDE AUTO LOCK BUTTON. THEY CAN BE USED MANUALLY, BUT ARE NOT ALWAYS FUNCTIONAL USING THE "POWER" FUNCTION. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441631December 29, 2011
VISIBILITY
THE SUN VISOR LOCATED ABOVE THE DRIVER SIDE DOES NOT STAY UP PROPERLY. IT FLAPS DOWN AND BLOCKS THE VIEW OF THE ROAD AND TRAFFIC FROM THE DRIVER. THIS ISSUE IS PREVALENT IN MANY MURANOS - SEE POSTING BOARDS - AND SHOULD BE A RECALLED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441670December 29, 2011
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
JUST OVER TWO YEARS AGO THE AUTOMATIC DRIVER'S SIDE DOOR LOCK BECAME UNRELIABLE. THERE ARE TIMES WHEN THE DOOR MUST BE MANUALLY LOCKED OR UNLOCKED. THE SITUATION SEEMS TO BE EXACERBATED BY HEAT AND DIRECT SUNLIGHT ON THE DRIVER'S SIDE DOOR. MY CONCERN IS THAT NOT KNOWING IF THE DOOR IS LOCKED OR UNLOCKED CREATES A SAFETY HAZARD BOTH WHILE DRIVING AND IN THE EVENT OF A NEED FOR QUICK EXIT FROM THE VEHICLE. SIMPLY LOOKING AT THE MANUAL LOCKING SWITCH CAN BE DECEPTIVE BECAUSE IT WILL MOVE INTO THE LOCKED POSITION WITHOUT FULLY ENGAGING THE LOCK. FOR SAFETY REASONS I PREFER TO DRIVE WITH THE DOORS LOCKED. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, THERE IS A SIGNIFICANT INCREASED RISK OF CARJACKING, INJURY, THEFT, ETC. HAVING THE DOORS LOCK CORRECTLY IS A BASIC SAFETY PRECAUTION. ADDITIONALLY, IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. IN THIS AUTOMATED AGE WE TEND TO RELY ON THE AUTOMATED SYSTEMS OF OUR VEHICLES AND IT'S UNFAMILIAR TO RESORT TO THE MANUAL LOCKING SYSTEM, WHICH AS I EXPLAINED ABOVE CAN BE DECEPTIVE. I CAN EASILY UNDERSTAND HOW SOME PEOPLE WOULD BE CONFUSED HOW UNLOCK A DOOR USING THE MANUAL LEVEL IN AN EMERGENCY. IN EMERGENCIES EVERY SECOND COUNTS. THE LOCKING/UNLOCKING SOLENOID MALFUNCTIONING IS CLEARLY A HIGH RISK IN EMERGENCY SCENARIOS. THE DEALER CHARGES AN AVERAGE OF $1600 TO HAVE ALL THE SOLENOIDS REPLACED WHICH AMOUNTS TO MAKING THE OWNER PAY FOR A KNOWN SAFETY ISSUE. AT THIS PRICE MANY WILL FORGO GETTING THE PROBLEM FIXED, PUTTING THEIR FAMILY MEMBERS AT RISK WITH THE ABOVE MISHAP EXAMPLES. NISSAN SHOULD RECALL THE AFFECTED VEHICLES AND REPAIR THIS SAFETY ISSUE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441457December 28, 2011
SEATS
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE DRIVER SIDE SEAT BEGAN LEANING TO THE LEFT ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS LOCATED AT THE SEAT ADJUSTER ASSEMBLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED TO THE CONTACT THAT THE FAILURE WAS NOT A SAFETY ISSUE AND DENIED ANY FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 99,024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441500December 28, 2011
POWER TRAIN
I PURCHASED MY CAR LABOR DAY OF 2010. IN APRIL 2011, MY CAR WAS DIAGNOSED WITH HAVING A CRACKED TRANSFER CASE. I SPENT $1800 TO HAVE IT FIXED AND NOW DECEMBER 27, 2011 MY TRANSFER CASE IS CRACKED AGAIN. I HAVE ONLY HAD MY CAR FOR A LITTLE OVER A YEAR AND I DON'T BELIEVE I SHOULD BE GOING THROUGH THIS AND PUTTING OUR MORE MONEY WHEN I OWE SO MUCH ON IT. I DON'T UNDERSTAND WHAT IS GOING ON BUT I AM CONVINCED IT IS A MANUFACTURE PROBLEM... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441517December 28, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT DRIVER'S SUN VISOR WOULD DROP DOWN AND OBSTRUCT HIS VISION WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441563December 28, 2011
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
ABS MODULE FAILURE. NEEDS REPLACEMENT. IN CASE OF EMERGENCY, ABS,VDC AND STABILITY CONTROL ARE NOT GOING TO CONTROL THE VEHICLE. ALSO THE TIRES LIGHTS WARNING AND THE BRAKES ARE ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441286December 27, 2011
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
HAVE HAD A PROBLEM OF THE ACCELERATOR HESITATING FROM A COMPLETE STOP AND THEN SUDDENLY GOING FORWARD. WHEN PRESSING GAS PEDAL NOTHING WOULD HAPPEN WHEN ALMOST PRESSING ALL THE WAY AND THEN IT WOULD TAKE OFF. THIS HAPPENED FOR SEVERAL MILES AND THEN WENT BACK TO NORMAL. THIS HAPPENED AGAIN ON WED. DEC. 21, 2011. THE GAS PEDAL AGAIN WAS NOT RESPONDING WHEN PRESSED AND I COULD SENSE THAT THE RESPONSE OF THE GAS PEDAL TO THE SPEED OF VEHICLE WAS NOT WORKING PROPERLY. I TOOK TO NISSAN DEALER THE FIRST TIME AND THEY COULD NOT DETECT ANY PROBLEM AND GAVE ME NO REASON WHY THIS MIGHT BE HAPPENING. I FEEL THIS IS DANGEROUS TO THE OCCUPANTS OF THIS AUTO AND OTHERS ON THE ROAD SHOULD THE SPEED OF VEHICLE SUDDENLY CHANGE AND LOSS OF CONTROL OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441380December 27, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 NISSAN MURANO. THE CONTACT WAS DRIVING 55 MPH WHEN THE BRAKE AND BATTERY WARNING LIGHTS ILLUMINATED. THE VEHICLE THEN BEGAN TO DECELERATE TO 30 MPH AND DEMONSTRATED A SIGNIFICANT REDUCTION IN ENGINE POWER. THE CONTACT WAS UNABLE TO ACCELERATE BEYOND 30 MPH. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC AND WAS TOLD THERE WAS A RECALL FOR THE ALTERNATOR UNDER NHTSA CAMPAIGN ID NUMBER: 05V319000 (ELECTRICAL SYSTEM: ALTERNATOR: GENERATOR: REGULATOR). THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441147December 24, 2011
SEATS
WHEN SITTING IN THE DRIVER'S SEAT, I HEARD A BREAKING NOISE AND THE SEAT GAVE WAY ON THE LEFT SIDE. UPON FURTHER INSPECTION, THE FRAME ON THE BOTTOM LEFT OF THE DRIVER'S SEAT HAS BROKEN CAUSING THE DRIVER TO SIT IN A DANGEROUS AND POTENTIALLY HARMFUL POSITION WHEN OPERATING THE VEHICLE. CONTACTED A NISSAN DEALER AND WAS TOLD ONLY FIX WAS TO PURCHASE A NEW SEAT WHICH WOULD COST $1,700 - $2,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441134December 23, 2011
POWER TRAIN
THE CVT TRANSMISSION IN MY MURANO WENT OUT. IT SEEMS A SHAME NISSAN WON'T STAND BY A NEW TECHNOLOGY THAT OBVIOUSLY DOESN'T WORK VERY WELL. IT IS GOING TO COST ME OVER $5,000 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441021December 22, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED THE FUEL CAP SINCE THE FILLER WAS RUSTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT MILEAGE WAS 138,000 AND THE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440908December 21, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
NHTSA RECALL CAMPAIGN 03V455000: CAMSHAFT POSITION SENSOR FAILED; CALLED NISSAN AND WAS TOLD MY VIN IS NOT INCLUDED IN THE LIST OF RECALLED VEHICLES, EVEN THOUGH SYMPTOMS ARE THE SAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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