Nissan Murano Complaints

5,967 consumer complaints on file.

#10972219April 13, 2017
UNKNOWN OR OTHER
BRAKE LIGHT WARNING LIGHT COMES ON, AT THE SAME TIME AS THE BATTERY LIGHT. CAR LOOSES POWER AND WHEN I STEP ON THE GAS IT WILL NOT MOVE. THIS IS VERY DANGEROUS. I SEE A RECALL FOR THIS YEAR, BUT BEING TOLD NOT MY VEHICLE. WELL IT IS MY VEHICLE IN WHICH IT IS HAPPENING TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971842April 11, 2017
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
AT 20K MILES IN OUR 2015 NISSAN MURANO, WE EXPERIENCED THE CAR CHUGGING AT SPEEDS UNDER 15MPH, TURNING A CORNER, ACCELERATING FROM A STOP. THE CHUGGING WAS FOLLOWED BY ENGINE REVVING. THIS WAS FOLLOWED 2 DAYS LATER BY COMPLETE FAILURE WHILE DRIVING AT HIGHWAY SPEEDS. THE CAR WOULD NOT ACCELERATE AT ALL. IT HAD TO BE TOWED TO THE DEALERSHIP. THE SERVICE ENGINE LIGHT CAME ON AFTER THE ENGINE FAILED. NISSAN CANNOT DETERMINE A CAUSE AND IS REPLACING THE TRANSMISSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971980April 11, 2017
AIR BAGS, STEERING
AFTER I STARTED MY VEHICLE AFTER FEW SECOND SMOKE CAME OUT FROM STEERING WHEEL. WHEN I TAKE IT TO THE NISSAN DEALER THEY FOUND OUT MY STEERING WHEEL FIRE HAZARD AND AIR BAG GOT DESTROYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971135April 7, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 30 MPH AND ATTEMPTING TO MAKE A TURN, THE BRAKES LOST PRESSURE AND THE VEHICLE FAILED TO STOP WITHOUT WARNING. THE CONTACT SLOWLY DROVE HOME. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE FAILURE RECURRED A YEAR LATER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE INITIALLY. THE TECHNICIAN PERFORMED MORE DIAGNOSTIC TESTING AND REPLACED THE ABS MODULE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,720.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970917April 6, 2017
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, SUSPENSION
DRIVING ON A HIGHWAY WITH CHILDREN 65MPH COMING FROM AIRPORT, STARTING LOSING SPEED QUICKLY, BRAKE LIGHT AND CHARGING(BATTERY) LIGHT CAME LUCKILY MADE IT SIDE OF HIGHWAY DESPITE, HONKING HORNS AND SCREAMING KIDS, SOMEONE COULD HAVE BEEN KILLED. THIS IS ON TOP OF THE ACCELERATION PROBLEM WHERE ALL OF A SUDDEN YOU WILL PRESS ON GAS PEDAL AND THE CAR DOESN'T GO AND THEN SUDDENLY LUNGES FORWARD, I HAVE ALMOST BEEN REAR- ENDED ON SEVERAL OCCASIONS DUE TO THIS. I HAVE PURCHASED NEW BATTERY, ALTERNATOR, ETC. I HAVE HAD THE THROTTLE SENSOR REPLACED. THIS CAR IS SO UNSAFE AND HAS BEEN A MONEY PIT. MANY MECHANICS INCLUDING NISSAN MECHANICS SAY THEY TEST DRIVE THE VEHICLE AND DON'T SEE THE ACCELERATION PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970778April 5, 2017
SEATS, STEERING
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER'S SEAT FRAME DETACHED AND LEANED TOWARDS THE DRIVER SIDE DOOR. THE CONTACT PLACED A STACK OF BRICKS TO KEEP THE SEAT STEADY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE POWER STEERING LINE DETACHED AND LEAKED FLUID. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING LINE NEEDED TO BE REPLACED. THE TECHNICIAN CLAMPED THE POWER STEERING LINE; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968941March 28, 2017
VISIBILITY/WIPER
UNDER CERTAIN LIGHTING CONDITIONS FROM THE SUN, A STRONG GLARE CAN APPEAR AND COME THROUGH THE WINDSHIELD AND INTO THE DRIVER'S AND/OR PASSENGER'S EYESIGHT. THIS IS CAUSED BY THE DESIGN OF THE HOOD AND WHERE IT DIPS DOWN NEAR THE FRONT EDGE OF THE WINDSHIELD. THERE IS ABOUT A 5" WIDE AREA THAT SPANS THE WITH OF THE HOOD, AROUND THE LOWER SECTION OF THE WINDSHIELD. I HAVE READ OF OTHERS HAVING THIS SAME ISSUE AND THE LIGHT CAN BE 'BLINDING' AT TIMES LIKE THE LIGHT REFLECTING OFF A MIRROR ON A BRIGHT SUNNY DAY. FOR SAFETY REASONS, I HAVE DECIDED TO COAT THIS AREA OF THE HOOD WITH EITHER A MATTE FINISHED VINYL OR A MATTE FINISHED PLASTI-DIP SPRAY. I AM HOPING THIS WILL ALLEVIATE/ELIMINATE THE DANGERS OF THIS GLARE THAT CAN HAPPEN. ** TO NOTE, I HAVE READ OF OTHERS EXPRESSING THEIR CONCERNS WITH THIS ISSUE ON AUTOMOTIVE FORUMS SO I KNOW IT IS MORE COMMON THAN ORIGINALLY THOUGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969111March 28, 2017
VISIBILITY/WIPER
DRIVER SIDE SUN VISOR FLIPS/FALLS DOWN. IT'S ESPECIALLY BAD WHEN YOU HIT A BUMP, CAUSING A DRIVING HAZARD. WHEN YOU PUSH THE VISOR UP, IT WON'T STAY AND KEEPS MINIMAL TENSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968840March 27, 2017
STEERING
I HAVE REPLACED THE POWER STEERING PUMP IT IS BRAND NEW AND IT IS STILL VERY TIGHT AND HARD TO TURN IT ACTS LIKE THE PUMP IS OUT BUT WHEN I PUT FLUID IN IT IT LOOSENS UP FOR ABOUT 10 MINUTES AND GOES RIGHT BACK TO BEING HARD TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968555March 26, 2017
POWER TRAIN
MY NISSAN MURANO SL HAD 35K MILES WHEN PURCHASED. COMPLAINED 5 TIMES TO THE DEALERSHIP ABOUT GROANING NOISE AND MAJOR OIL LEAK. MAJOR VIBRATIONS OCCURRED WHILE DRIVING AND PULLED OVER SO I COULDN'T DRIVE ANYMORE. BURNING SMELL OF OIL THAT WAS LEAKING FOR MONTHS AND WAS NOT NOTICED BY CERTIFIED MECHANICS. ALSO BUCKING MOTIONS. TOWED MURANO FOR REPAIR AND LATER DIAGNOSED AS TRANSFER CASE AND TAIL SHAFT DESTROYED. THE CVT TRANSMISSION NEEDED SLIGHT REPAIRS TOO WITH TRANSFER CASE. COST ~$3500
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968503March 25, 2017
SERVICE BRAKES
MY 2009 NISSAN MURANO HAS A BRAKE PROBLEM THAT IS A SAFETY ISSUE. THE BREAK PEDAL WILL GO TO THE FLOOR AND NOT STOP. IF YOU PUMP THE BRAKES, THE BRAKES WILL START WORKING.THIS HAS HAPPENED SEVERAL TIMES. THE FIRST TIME IT HAPPENED I TOOK IT TO THE DEALER AND THEY SAID THEY COULD NOT FIND ANY THING WRONG. I WAS ADVISED BY THEM TO CONTINUE TO DRIVE IT. THE NEXT TIME IT HAPPENED I WAS ABLE TO GET IT TO THE DEALER AND THIS TIME IT HAPPENED WITH ONE OF THE SERVICE PERSONAL. THIS WAS DOCUMENTED IN THE REPORT. IT WAS CHECKED OUT AND NOTHING COULD NOT BE FOUND. I AM CONCERNED THAT IT MIGHT NOT STOP IN A PANIC STOP AND RESULT IN AN ACCIDENT WITH INJURY OR DEATH. EVERY TIME IT HAPPENS THE CAR WAS MOVING ON A SMOOTH ROAD IN THE CITY AND WAS BRAKING AT A TRAFFIC LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968395March 24, 2017
ENGINE
TL* THE CONTACT OWNS A 2010 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE HESITATED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968278March 24, 2017
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SEAT SENSOR AND OCCUPANT CLASSIFICATION SYSTEM NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V521000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,425. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967958March 23, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD HIT A BUMP ON THE ROAD AND THE BRAKES BECAME INOPERABLE WITHOUT WARNING WHILE THE BRAKE PEDAL BEING DEPRESSED. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD IN ORDER TO COME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE FAILURE WAS PERSIST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. UPDATED 05/31/17*LJ THE CONSUMER STATED THE LAST FAILURE RESULTED IN DAMAGE TO THE LEFT REAR FENDER AT 123,000 MILES. UPDATED 08/03/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968136March 23, 2017
SERVICE BRAKES
NEW BRAKES 2016 COMPLETE. IN FEBRUARY.2017 BRAKE PEDAL BECAME SPONGEY WHILE ATTEMPTING TO STOP. IF YOU PUSH HARD ENOUGH, IT WILL GO TO THE FLOOR. THIS HAPPENS QUITE OFTEN.REPLACED THE MASTER CYLINDER, DID NOT HELP. WHILE ATTEMPTING TO STOP AT A STOP SIGN,THE RIGHT FRONT TIRE HIT A PATCH OF ICE, AND THE BREAK PUDDLE WENT TO THE FLOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966910March 21, 2017
SERVICE BRAKES, HYDRAULIC
2016 NISSAN MURANO. CONSUMER WRITES IN REGARDS TO FAULTY ABS LIGHT. *LD THE CONSUMER REFERENCED RECALL # 16V636000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967612March 21, 2017
ENGINE
VEHICLE STALLS LATEST INCIDENT WHILE STOPPED AT A STOP LIGHT ALL TIMES WHILE NOT MOVING VEHICLE HAS STALLED WHILE RUNNING IN GARAGE. DEALER SAYS "NOTHING WRONG"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966617March 17, 2017
STRUCTURE:BODY
I PURCHASED THIS VEHICLE FROM MODERN NISSAN OF CONCORD ON JAN 11 2017 BUT DID NOT HAVE THE CAR IN MY POSSESSION UNTIL JAN 20. I HAD TO TRAVEL TO UVA HOSPITAL WITH MY MOTHER AFTER A MAJOR SURGERY DRIVING HER HOME ON I77 A BLAST OF AIR JOLTED THE CAR BECAUSE THE HOOD CAME UNLATCHED AND BOUNCED UP N DOWN UNTIL I COULD SAFELY EXIT THE INTERSTATE. I TRADED THE CAR IN ON JAN 25 DUE TO THIS AND OTHER ISSUES I PERSONALLY HAD WITH THE CAR. THE 2ND OWNER DAWN TREXLERS PURCHASED THE CAR AFTER ME AND SHE CONTACTED ME AND INFORMED ME THERE WAS A HOOD ISSUE STILL AT HAND AFTER HER PURCHASE DUE TO THE HOOD WASN'T FIXED PROPERLY. I JUST WANTED TO MAKE YOU ALL AWARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966313March 16, 2017
SERVICE BRAKES
WHILE DRIVING ON A CITY STREET TOWARD AN INTERSECTION TO MAKE A RIGHT TURN, I RAN OVER A BUMP (MANHOLE COVER/POT HOLE) AND MY BRAKES "WENT SOFT". WHEN I TRIED TO APPLY THE BRAKES, THERE WAS NO PRESSURE (RESISTANCE) AND THE PEDAL WENT TO THE FLOOR. FORTUNATELY, I WAS DRIVING AT A LOW RATE OF SPEED AND WAS EVENTUALLY ABLE TO STOP AFTER A MUCH LONGER DISTANCE THAN USUAL OR SAFE. (IT WAS LIKE A 'ROLLING STOP'.) I WAS INFORMED BY A SERVICE TECHNICIAN THAT I SHOULD REPLACE THE ABS CONTROL MODULE (VERY EXPENSIVE). FORTUNATELY, I DID NOT COLLIDE WITH ANOTHER VEHICLE OR OBJECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966414March 16, 2017
ENGINE, STEERING
I BROUGHT MY CAR TO REED NISSAN TO BE DIAGNOSED BECAUSE THE CHECK ENGINE LIGHT WAS ON. THEY DIAGNOSED THE CAR AND SAID THAT A FEW THINGS NEEDED FIXING AND WHEN FIX THE LIGHT WILL BE GONE. I PAID TO FIX THE CAR AND WHEN I WAS DRIVING HOME THE CHECK EGINE LIGHT CAME BACK. I CALLED BACK AND SPOKE TO MY SERVUCE ADVISOR WHO TOLD ME TO BRING BACK THE CAR TO BE RE DIAGNOSED. THE FINDING WAS ANOTHER PROBLEM THAT APPARENTLY DIDNT SHOW UP BECAUSE OF HOW LONG THE CAR TOOK TO BE FIX. I AGREE TO REPLACED WHAT THEY QUOTE ME THE PRICE FOR BUT INSTEAD I GOT THE OPPOSITE. THEY REPLACED WHAT THEY WANTED TO AND DISNT REPLACE EVERYTHING THEY AGREED TO REPLACE BUT I STILL HAD TONPAY ALL THE MONEY THAT WAS AGREED ON EVENTHOUGH I DIDNT GET ALL THE WORK DONE THAT WAS SUPPOSE TO BE DONE. TODAY MY CAR RADIATOR BLEW AND THEY SAY THEY ARE NOT RESPONSIBLE FOR IT A WEEK AFTWR I FIX MY CAR WITH THEM. THERE WAS ALSO A CRACK IN MY ENGINE COVER AND A SCREW MISSING TO KEEP IT TIGHT. MY RADIATOR COVER SCREWS WERE ALSO MISSING. I APOD MY MONEY AND DIDNT GET THE JOB THAT THEY TOLD ME I WAS SUPPOSED TO GET. WHRN I SPOKE TO THE MANAGER THEY GIVE ME ALL THESE STORIES AND WERE NOT TAKING ANY BLAMES FOR ANYTHING. THE TECH WHO WORKED ON MY CAR SAID HE DIDNT BROKE MY ENGINE COVER AND THAT THE SCREW WAS MISSING SO HE LEFT IT THE SAME WAY. AS A TECHNICIAN YOU WORK ON SOMEONE CAR ENGINE AND DID NOT REPLACE THE SCREW AND BROKE MY COVER AND LIED ABOUT IT AND OF COURSE NISSAN BACKS HIM EVENTHOUGH HE WAS WRING AND WAS LYING. THE MANAGER WALKED AWAY WITHOUT EVEN SAYING A WORD TO US ABOUT WHAT WAS GOING TO BE THE OUTCOME AND WHEN I APPROACH HIM ABOUT THIS MATTER HE PRETEND AS IF HE WASNT BEING RUDE BY SAYING HE SAW WE WERE ALREADY BEING TAKEN CARE OF MY THE TECH AND SERVICE MANAGER SO HE EXCUSED HIMSELF. THIS IS HOW THEY OPERATE AT REED NISSAN. THEY ARE REED NISSAN ON WEST COLONIAL DRIVE IN ORLANDO FLORIDA. NASTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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