Nissan Murano Complaints

5,967 consumer complaints on file.

#10983892May 7, 2017
SERVICE BRAKES
BRAKING POWER REDUCED/LOST, EVEN WHEN FULLY APPLY BRAKES. (THIS HAS HAPPEND A FEW TIME, BUT THEY WOULD RESTORE AS FAST AS THEY WOULD OCCUR. ) THIS TIME, I WAS ABLE TO HAVE THE DEALER VALIDATE BRAKE LOSE. THEY REPLACE MASTER CYLINDER AND THEY REPORTED ISSUE STILL THERE. THEY ARE NEXT LOOKING AT ABS. VEHICLE STILL AT THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983808May 6, 2017
SERVICE BRAKES
TWO OCCASIONS ON SLICK ROADS, RELATIVELY SLOW SPEED (LESS THEN 30 MPH) BRAKES QUIT WORKING, PEDAL GOES ALL THE WAY TO THE FLOOR. TAKES ABOUT FOUR OR FIVE MINUTES OF PUMPING BRAKES IN A PARKING LOT TO GET THEM WORKING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983814May 6, 2017
SERVICE BRAKES
THE PEDAL LOSES PRESSURE WHEN BRAKING THE CAR AND REACHES THE FLOOR. THE SUV HAVE APROX. 72,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983820May 6, 2017
SERVICE BRAKES
I HAVE REPLACED THE MASTER BRAKE CYLINDER IN THIS VEHICLE TWICE. BOTH TIMES, THE BRAKES WOULD INEXPLICABLY LOSE PRESSURE, WITH THE PEDAL TRAVELING ALL THE WAY TO THE FLOOR. THE TWO REPLACEMENTS WERE DONE BY THE DEALER WITHIN A YEAR OF EACH OTHER. THE FIRST WAS A WARRANTY REPAIR, THE SECOND HAPPENED OUT OF WARRANTY. I SAW AN ARTICLE INDICATING THIS PROBLEM WAS BEING INVESTIGATED AND DECIDED TO ADD MY COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983818May 6, 2017
AIR BAGS, WHEELS
SUPPLEMENTAL AIR BAG WARNING LIGHT,AFTER PUSHING THE IGNITION SWITCH TO THE ON POSITION,THE SUPPLEMENTAL AIR BAG WARNING LIGHT ILLUMINATED LINKS AFTER THAT DOESN'T OFF. LOW TIRE PRESSURE WARNING LIGHT AFTER PUSHING THE IGNITION SWITCH TO THE ON POSITION,THE LOW TIRE PRESSURE WARNING LIGHT ILLUMINATED AFTER THAT DOESN'T OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983827May 6, 2017
ELECTRICAL SYSTEM
I WAS DRIVING ON A LARGE BYPASS 55 MPH. SUDDENLY, MY SPEED AND RPM'S DROPPED EVEN WITH PUSHING MY GAS PEDAL TO THE FLOOR. I PULLED OVER, PUT MY CAR IN PARK, AND TOUCHED THE GAS PEDAL. THE RPM'S INCREASED NORMALLY SO I BEGAN DRIVING AGAIN. WITHIN A SHORT DISTANCE IT HAPPENED AGAIN. I GOT OFF THE BYPASS AND PULLED INTO A PARKING LOT. I TURNED THE CAR OFF AND CHECKED MY FLUIDS. I RESTARTED THE CAR AND PULLED BACK OUT ONTO THE ROAD (40 MPH HIGHWAY). AS SOON AS I PULLED OUT IT DID IT AGAIN. I PULLED ONTO A BACKROAD. I NOTICED THEN THAT MY ABS LIGHT AND BATTERY LIGHT HAD COME ON. I TURNED ON MY 4 WAYS SINCE MY CAR WOULD NOT GO OVER 10 MPH. WHEN I TURNED THEM ON I HEARD WHAT SOUNDED LIKE AN ELECTRIC SHORT AND ALL OF MY LIGHTS AND GAUGES BEGAN FLICKERING WILDLY. WITH A VERY SHORT DISTANCE I BEGAN LOSING POWER TO EVERYTHING UNTIL MY CAR COMPLETELY STOPPED. I WAS ON THE SIDE OF A DARK ROAD AT 11 PM WITH NO LIGHTS OR POWER. WHEN THE TOW TRUCK ARRIVED HE SAID THAT SOUNDS LIKE THE ALTERNATOR. I LOOKED UP THE COST OF AN ALTERNATOR FOR MY VEHICLE AND FOUND OUT THERE WAS A RECALL ON MY VEHICLE YEAR, MAKE AND MODEL: JULY 14, 2005 NHTSA CAMPAIGN NUMBER: 05V319000 WIRE BREAKING INSIDE ALTERNATOR. THIS RECALLED DESCRIBED EXACTLY WHAT I HAD EXPERIENCED. IN THE MORNING, I CALLED THE DEALERSHIP REGARDING THIS AND AFTER A CALL BACK I WAS TOLD THAT THERE WAS "NO OPEN RECALL" ON MY VEHICLE. THEN I CALLED CUSTOMER AFFAIRS AT NISSAN CORPORATE FOR CLARIFICATION. I WAS TOLD THAT MY CAR'S RECALL WAS REPAIRED AT A DEALERSHIP (ALTHOUGH THEY HAD NO RECORD OF WHICH DEALERSHIP DID THE REPAIR) ON AN UNKNOWN DATE "BETWEEN 2005 AND THE PRESENT" SO NISSAN HAS CLOSED THIS RECALL AND IS NO LONGER RESPONSIBLE FOR THE REPAIR. I WAS INFORMED THAT EVEN IF I TOOK MY CAR IN AND IT WAS VERIFIED THAT THIS WAS THE SAME PROBLEM, THAT THEY WOULD NOT PAY FOR IT. I HAVE A CASE NUMBER FROM MY CALL TO NISSAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983842May 6, 2017
POWER TRAIN
AFTER I PURCHASED THE CAR 2-17-17, I BEGAN HAVE DELAYED ACCELERATION WHEN PULLING OUT INTO TRAFFIC FROM A FULL STOP OR AFTER COMING TO A NEAR STOP. THIS HAPPENED OCCASIONALLY AT FIRST, BUT HAS BECOME MORE AND MORE REGULAR. WHILE DRIVING AT A SLOW SPEED THE OTHER DAY BEHIND A FEW CARS, I WAS UNABLE TO GET THE CAR TO ACCELERATE FOR CLOSE TO A MINUTE. ALSO, OCCASIONALLY AFTER REACHING A HIGHER GEAR, THE TRANSMISSION SEEMS TO STICK IN A LOWER GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983869May 6, 2017
SERVICE BRAKES
I'VE ENCOUNTERED THE PROBLEM OF THE BRAKE PEDAL LOSES PRESSURE, CAUSING INCREASED STOPPING DISTANCES. 3-4 INCIDENTS HAPPENED WHERE I NARROWLY AVOIDED THE ACCIDENT EITHER QUICKLY CHANGING THE LANE OR PRESSING THE BREAK PEDAL MULTIPLE TIMES TO GAIN THE PRESSURE ALL THOSE INCIDENT SCARED ME TO MY DEATH. THE PROBLEM HAPPENS AFTER BUMPING ON A POT HOLE/MAN HOLE AND THEN BRAKING ON A LOW-FRICTION SURFACE SUCH AS A MANHOLE COVER AND PEDAL WEN TO THE FLOOR. THIS HAPPENED WITH I WAS DRIVING ON THE CITY LOCAL ROADS AT SPEED BETWEEN 25-35 MILES PER HOUR. THIS HAS HAPPENED TO ME TWO TIMES IN THE RECENT MONTH FEB-MAR 2017. I'D REQUEST NHTSA TO INVESTIGATE THIS ISSUE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983715May 5, 2017
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
ON NUMEROUS OCCASIONS WHILE DRIVING THE VEHICLE AND EXCEL ON THE GAS PEDAL ALL THE WAY TO THE FLOOR, THE CAR WILL ONLY GO 5 MPH AND WILL EVENTUALLY TAKE OFF AT FULL SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983606May 4, 2017
STRUCTURE:BODY
WHILE TRAVELING AT APPROXIMATELY 70 MPH WESTBOUND ON HIGHWAY I-72/US 36 NEAR HANNIBAL, MISSOURI, WE HEARD A LOUD AND SUDDEN EXPLOSION RESULTING IN A CATASTROPHIC LOSS OF THE SUNROOF ON OUR SUV. AT THE TIME OF THE INCIDENT, THE SUNROOF AND SUNSHADE WERE CLOSED. THE HIGHWAY WAS LIGHTLY TRAVELED AND THERE WERE NO VEHICLES (CARS, TRUCKS, BUSES, ETC.) IN THE VICINITY. WE DID NOT PASS UNDER ANY OVERPASSES. THERE WAS NOTHING IN THE AREA THAT WOULD HAVE GENERATED A PROJECTILE THAT WOULD HIT A SUNROOF 5 1/2' ABOVE THE PAVEMENT. SIMPLY STATED, WE WERE AN ISOLATED CAR ON A DESERTED STRETCH OF HIGHWAY. WEATHER CONDITIONS WERE CLEAR AND SUNNY WITH LIGHT CLOUDS. THE TEMPERATURE WAS APPROXIMATELY 50 DEGREES AT THE TIME OF THE INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983459May 4, 2017
SEATS
MY SEAT IS LOOSE DUE TO FAILURE OF THE 8 WAY ADJUSTABLE CONTROL THAT IS A MAJOR SAFETY ISSUE AND THAT WAS REPAIRED BY NISSAN 2 TIME ONES WHEN THE CAR WAS 2 YEARS OLD AND RECENTLY I PAID TO HAVE IT REPAIRED. NOW I HAVE THE SAME ISSUE AND THE DEALER INDICATED THAT THEY NOW HAVE A BETTER CONTROL AT 2 TIMES THE COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981634May 1, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE REVERSING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ON THE FIRST ATTEMPT AFTER ASSISTANCE FROM AN EYEWITNESS WITH JUMPER CABLES; HOWEVER, THE VEHICLE FAILED AGAIN. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED DUE TO A BURNED WIRE. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V319000 (ELECTRICAL SYSTEM). IN ADDITION, THE CONTACT STATED THAT THE FUEL SENSOR INDICATOR ILLUMINATED. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED DUE TO THE LOCATION OF THE FUEL TANK. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V003000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10981656May 1, 2017
POWER TRAIN
TRANSMISSION PROBLEM. CAR WILL NOT ACCELERATE AFTER STOP. WHEN PRESS THE GAS PETAL CAR WILL JERK AND NOT SPEED. SOMETIME RESTARTING WILL WORK. IT HAPPENED IN FREEWAY DURING IDLE TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981382April 29, 2017
SEATS
FROM NORMAL USAGE, THE FRONT SIDE DRIVER'S SEAT BROKE (IN 2016) FROM WHAT I BELIEVE IS A DEFECTIVE SEAT BRACKET. NOW THE SEAT WOBBLES AND ROCKS WHENEVER I AM DRIVING AND WHEN THE CAR MOVES SIDE TO SIDE AT ALL. SEAT BROKE UPON EXITING VEHICLE. I WEIGH 163 POUNDS AND AM THE PRIMARY DRIVER. NO SUDDEN MOVEMENT CREATED THE BREAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981409April 29, 2017
WHEELS
THE TIRE PRESSURE LIGHT STAYS ON WITH THE TIRES AT THE CORRECT PRESSURE. THE LIGHT FLASHES ABOUT 20 TIMES THEN STAY SOLID FOR THE REMAINDER OF THE TIME WHETHER DRIVING OR PARKED AND ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981254April 28, 2017
SEATS
BROKEN DRIVERS SIDE (LEFT) SEAT LIFTER BRACKET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981061April 27, 2017
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. WITHOUT WARNING, THE VEHICLE SURGED TO 40 MPH AND ALMOST CRASHED INTO THE PRECEDING VEHICLE. THE CONTACT HAD TO REMOVE HIS FOOT FROM THE ACCELERATOR PEDAL TO SLOW DOWN THE VEHICLE. THE FAILURE ONLY OCCURRED WHEN COMING TO A COMPLETE STOP. THE CONTACT ALSO STATED THAT THERE WAS A STRONG BURNING ODOR EMITTED FROM THE VENTS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A TRANSMISSION DEATH CODE CAME UP, WHICH INDICATED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,650.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980916April 26, 2017
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING 25-30 MPH IN INCLEMENT WEATHER, THE VEHICLE BECAME UNCONTROLLABLE WITHOUT WARNING. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR SUBFRAME WAS EXTREMELY CORRODED. THE CONTACT STATED THAT THE UPPER CONTROL ARM SUBFRAME WAS DETACHED DUE TO CORROSION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,292.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979335April 19, 2017
ELECTRICAL SYSTEM
MY FRONT DRIVER DOOR AND REAR PASSENGER DOOR DO NOT LOCK OR UNLOCK WHEN I PRESS THE BUTTONS ON MY KEY. THIS IS A SAFETY ISSUE BECAUSE I DO NOT WANT SOMEOME BREAKING INTO MY CAR AND STEALING ANYTHING. THIS ISSUE IS AN EXPENSIVE ONE TO FIX AND I KNOW A FEW PEOPLE WHO HAVE HAD THE SAME PROBLEM. IVE BEEN TOLD ITS THE ACTUATOR TO THE PPWER LOCKS. ONCE ONE GOES THEN THEY ALL START GOING. WE SHOULD NOT HAVE TO PAY FOR THIS OUT OF POCKET BECAUSE THIS IS A SAFETY ISSUE. NISSAN SHOULD TAKE CARE OF THIS PROBLEM FREE OF CHARGE WITH NO QUESTIONS ASKED. THIS HAPPENS WHEN MY VEHICLE IS IN PARK. THE POWER LOCK DOES NOT LOCK OR UNLOCK THE FRONT DRIVER SIDE OR THE REAR RIGHT PASSENGER DOOR AT ALL. I HAVE TO OPEN THE DOORS JUST TO MANUALLY UNLOCK ANOTHER DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972198April 13, 2017
STRUCTURE:BODY
I WAS DRIVING APPROXIMATELY 70 MILES PER HOUR ON THE HIGHWAY WHEN WE HEARD AN EXPLOSION AND THEN SAW PIECES OF THE SUNROOF FLYING BACK BEHIND US. AFTER STOPPING THE CAR, WE LOOKED AT THE SUNROOF TO DETERMINE IT HAD SHATTERED AND BLOWN OFF. AFTER CONTACTING NISSAN CONSUMER AFFAIRS, WE WERE TOLD SINCE THE CAR WAS OUT OF WARRANTY, THEY HAD NO INTENTION OF DOING ANYTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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