Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#10966578March 17, 2017
UNKNOWN OR OTHER, POWER TRAIN
TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. WHEN THE CONTACT SHIFTED THE GEAR INTO PARK AN ACCELERATION NOISE WAS HEARD FROM THE TRANSMISSION AREA OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 95,000. UPDATED 06/08/17*LJ THE CONSUMER STATED THE FAILURE COULD NOT BE DUPLICATED; THEREFORE, THE VEHICLE COULD NOT BE REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE UPDATED 09/09/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959748March 9, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959767March 9, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). THE CONTACT STATED THAT THE RECALL SHOULD ALSO COVER THE FRAME THAT HELD THE REAR AXLE, WHICH THE CONTACT STATED WAS MORE RUSTED THAN THE FRONT FRAME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE RECALL DID NOT COVER THE REAR FRAME. THE FAILURE MILEAGE WAS 193,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959622March 8, 2017
SUSPENSION, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V791000 (VISIBILITY) AND 16V458000 (SUSPENSION). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958370March 3, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958382March 3, 2017
SUSPENSION, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION) AND NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY:WINDSHIELD WIPERS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE RECALL NOTIFICATION FOR THE SUSPENSION REPAIR WAS RECEIVED IN AUGUST OF 2016. THE MANUFACTURER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958306March 2, 2017
VISIBILITY/WIPER
I RECEIVED A RECALL NOTICE IN THE BEGINNING OF DECEMBER 2016 THAT CONCERNING WINDSHIELD WIPER LINK SEPERATION. IT IS NOW 3 MONTHS AND I AM STILL BEING TOLD BY MITSUBISHI CUSTOMER SERVICE THAT THEY STILL DON'T HAVE THE PART TO CORRECT THE PROBLEM. I THINK I HAVE BEEN MORE THAN PATIENT AFTER WAITING 3 MONTHS. THE MANUFACTURER RECALL NUMBER IS SR-16-009 AND THE NHTSA RECALL NUMBER IS 16V791. I HOPE YOU CAN HELP ME GET THIS RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957466February 28, 2017
VISIBILITY/WIPER
I HAVE CONTACTED THE DEALERSHIP ON MANY OCCASSIONS AND HAVE BEEN REPEATEDLY TOLD THAT THE PART IS NOT AVAILABLE. IF YOU SENT ME THE RECALL NOTICE HOW COME THE PARTS ARE UNAVAILABLE? YOU NEED TO RECTIFY THIS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955040February 16, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
BACK SEATS WINDOWS DO NOT OPEN. STEERING WHEEL IS SO HARD TO OPERATE. IN MOTION CAR BRAKES SOMETIMES GET HARD TO PUSH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954394February 14, 2017
UNKNOWN OR OTHER
WILL NOT COME OUT OF PARK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953650February 9, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948391January 30, 2017
VISIBILITY/WIPER
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V792000 (VISIBILITY/WIPER) WAS RECEIVED IN NOVEMBER OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948474January 30, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948149January 28, 2017
STEERING, SUSPENSION, UNKNOWN OR OTHER
MY CAR IS PART OF A SAFETY RECALL DUE TO CORROSION OF THE CROSS MEMBERS OF MY VEHICLE. PRIOR TO THE RECALL MY VEHICLE FAILED DUE TO THE CROSS MEMBERS FAILING. AT THE TIME OF THE FAILURE I WAS GOING 65 MPH ON THE INTERSTATE WHEN THE FRAME SNAPPED IN 2. THERE WAS A LOT OF DAMAGE TO MY VEHICLE DUE TO THE IMPACT OF THE FRAME SPLITTING AND MANY OTHER PARTS OF THE VEHICLE WERE AFFECTED. NOW MITSUBISHI IS EXPECTING ME TO PAY FOR SOME OF THE ALTERNATIVE DAMAGE CAUSED BY THIS ACCIDENT. THEY ARE ASKING ME TO PAY FOR DAMAGE THAT WAS DONE TO THE POWER STEERING PUMP AND HOSE FOR A TOTAL OF $1,700. I HAVE HAD SEVERAL DISCUSSIONS WITH THE CORPORATE OFFICE AND LOCAL DEALER WITH NO SUCCESS. THE CAR WAS IN PERFECTLY FINE WORKING CONDITION PRIOR TO THE FAILURE AND I AM JUST ASKING FOR THE VEHICLE TO BE FIXED AND RETURNED TO ME IN THE SAME CONDITION IT WAS BEFORE THE FAILURE. I HAVE NOT HAD THE CAR FOR 6 MONTHS WHILE WAITING FOR THEM TO FINISH THE REPAIRS. I AM VERY FRUSTRATED WITH THEM. I AM HOPING YOU CAN HELP.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10947921January 27, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. WHILE DRIVING 30 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL SANK TO THE FLOOR WITHOUT WARNING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947406January 24, 2017
SUSPENSION
WHEN I STARTED THE CAR AND PUT IT IN REVERSE, I HEARD A LOUD SOUND LIKE I HAD RAN OVER SOMETHING METAL, WHEN I GOT OUT TO CHECK THE LEFT REAR TIRE WAS LEANING OUT. I HAD SOMEONE LOOK AT IT AND WAS TOLD THE REAR CONTROL ARM RUSTED AND BROKE IN HALF. I WAS UNABLE TO DRIVE THE CAR AND HAD TO HAVE IT TOWED. I RECEIVED A RECALL FOR THE FRONT CONTROL ARM RUSTING BUT WAS TOLD BY THE DEALER THAT THE FRONT ARM WAS NOT INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946946January 23, 2017
ENGINE
ISSUES WITH THE IDLE CONTROL SYSTEM. CAR WILL CUT OFF AFTER ERRATIC IDLING WHILE STOPPED AT STOP LIGHTS. IDLING WILL REGULATE IF CAR IS PLACE IN PARK BUT WILL START AGAIN WHEN PUT IN DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946971January 23, 2017
SEAT BELTS
TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE SEAT BELT RETRACTOR MECHANISM FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 164,241.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946962January 23, 2017
WHEELS
NOISE COMING FROM FRONT RIGHT WHEEL HAS BEEN CHANGE WHEEL BEARING HUB 2 TIMES SOUND LIKE METAL WITH METAL ROBING AND WE FIND OUT ALL OF THIS CAR EVEN THE 2017 ARE DOING THE SAME WE ARE AFRAID WILL BE A SECT YOU ISSUE AND CAN BE AN ACCIDENT BEEN IN THE WHEEL THE NOISE MAKE THE NOISE WHEN IS IN MOTION WE HAVE TAKE IT TO DEALER THE CORP DO NOT NOW HOW TO FIXE OR WHAT IS HAPPENING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946987January 23, 2017
STEERING
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT END OF THE VEHICLE STARTED VIBRATING VIOLENTLY AND THERE WAS A LOUD NOISE WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WHEEL BEARING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED SEVERAL OTHER TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,640. UPDATED 03/03/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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