Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#10992265May 30, 2017
SUSPENSION, VISIBILITY/WIPER
RECEIVED A RECALL FOR MANUFACTURER RECALL NUMBERSR-16-009 NHTSA RECALL NUMBER16V791 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY IN THE EVENT THAT WATER DROPS DOWN THROUGH THE BACK SIDE OF THE FRONT DECK GARNISH (THE BODY PIECE BETWEEN THE HOOD AND WINDSHIELD), THE FRONT WIPER LINK BALL JOINT MAY EXPERIENCE EXCESSIVE MOISTURE AND CORRODE. IF THIS OCCURS, THE RESIN CASE OF THE BALL JOINT WILL WEAR PREMATURELY DUE TO THE BALL JOINT CORROSION AND THE WIPER LINK MAY ULTIMATELY SEPARATE CAUSING THE WINDSHIELD WIPERS TO STOP OPERATING. I'VE BEEN IN CONTACT WITH MY LOCAL DEALER AND NOTHING HAS BEEN RESOLVED 6 MONTHS LATER I KEEP BEING TOLD THE PARTS HAVEN'T COME IN YET. I ALSO RECEIVED A FOR A CORROSION ISSUE ON THE LOWER CONTROL ARM IN AUGUST OF 2016 SAME AS MY OTHER RECALL NO ANSWERS FOR THAT MANY MONTHS LATER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991638May 25, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE WHILE ATTEMPTING TO DRIVE IN THE RAIN. THE VEHICLE WAS TAKEN TO CABREROS HERMANOS DEALER IN PUERTO RICO WHERE IT WAS DENIED SERVICE UNDER THE RECALL REMEDY. THE CONTACT STATED THAT SHE HAD THE RECALL NOTICE IN HAND AND CABRERA DEALER INFORMED HER THAT SHE WOULD NEED TO PAY FOR A DIAGNOSTIC TEST TO DETERMINE THE DEFECTIVE PART. THE CONTACT WAS INFORMED THAT IT WOULD TAKE THREE YEARS BEFORE THE PART WOULD BECOME AVAILABLE FOR THE REPAIR, AND FOR THE PART TO BE MODIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,176.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990553May 19, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2004 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 50 MPH THROUGH A ROUNDABOUT, THE DRIVER LOST CONTROL OF THE STEERING WHEEL. THE FRONT PASSENGER PULLED THE MIDDLE EMERGENCY BRAKE TO STOP THE VEHICLE. AS A RESULT, THE VEHICLE FLIPPED OVER FOUR TIMES AND LANDED ON ITS ROOF. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND PASSENGERS WERE UNINJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 280,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10984469May 9, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER WHO STATED THAT THE RECALL REMEDY PART WAS ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 06/27/17 *BF UPDATED 10/13/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983183May 2, 2017
SERVICE BRAKES, UNKNOWN OR OTHER
BRAKES WHICH CAUSE THE VEHICLE NOT TO MOVE OR MOVE SLOWER THAN 20MPH. FRESNO DEALER WAS UNABLE TO BE CONTACTED FOR MONTHS. MY WIFE HAS BEEN FRUSTRATED WITH A VEHICLE THAT WAS SUPPOSED TO BE THE ONE THING TO KEEP OUR FAMILY SAFE. TRAVELING WITH OUR 2 CHILDREN UNDER THE AGE OF 2 HAS NOT FELT SAFE IN THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929089May 1, 2017
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, ENGINE
2004 MITSUBISHI OUTLANDER. CONSUMER WRITES IN REGARDS TO VEHICLE DRIVER SIDE LOWER CONTROL ARM / ENGINE CRADLE MALFUNCTION. CONSUMER SEEKS REIMBURSEMENT FOR LOWER CONTROL ARM CORROSION RECALL NOTICE REPAIRS. *SMD THE CONSUMER STATED THE ON NOVEMBER 20, 2015 THE LOWER CONTROL ARM ON THE DRIVER'S SIDE OF THE VEHICLE BROKE AWAY FROM THE ENGINE CRADLE. THE DRIVER'S SIDE TIRE SNAPPED BACK INTO THE WHEEL WELL. THE CONSUMER CONTACTED THE MANUFACTURER FOR REIMBURSEMENT BUT, THE MANUFACTURER HAD NOT RESPONDED. UPDATED 05/1/2017 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980908April 26, 2017
SUSPENSION, VISIBILITY/WIPER, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V791000 (VISIBILITY), 14V564000 (EXTERIOR LIGHTING), AND 16V458000(SUSPENSION). THE CONTACT WAS UNABLE TO GET THE RECALLS COMPLETED DUE TO THE HOURS OF OPERATION OF THE DEALER AND THE DISTANCE NEEDED TO BE TRAVELED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 14V564000(EXTERIOR LIGHTING) AND 16V458000 (SUSPENSION).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980029April 23, 2017
VISIBILITY/WIPER
I HAVE A RECALL # 16V791, AND NOTHING HAPPEN FOR FIX THE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979031April 18, 2017
STEERING, SUSPENSION
FRONT CROSS MEMBER CORROSION CAUSED DRIVER SIDE LOWER CONTROL ARM TO DETACH. LOST CONTROL OF VEHICLE AT LOW SPEED AFTER PULLING AWAY FROM A STOP SIGN. IT COULD HAVE CAUSED A SERIOUS ACCIDENT AT HIGHER SPEED. I HAVE CONTACTED MITSUBISHI AND ALTHOUGH SYMPATHETIC, NO ASSISTANCE WAS OFFERED AND I WAS INFORMED THAT NO APPLICABLE RECALLS OR SAFETY NOTICES APPLY TO MY VIN, THE VEHICLE IS NOT DRIVEABLE. REPAIRS WILL BE COSTLY, PERHAPS MORE THAN IT IS WORTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979091April 18, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 50 MPH, THE HEADLIGHTS BLINKED AND WENT OUT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WIRE IN THE FUSE PANEL WAS FAULTY AND NEEDED TO BE REPLACED, AS WELL AS THE FUSES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 146,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978738April 17, 2017
UNKNOWN OR OTHER
UPON INSPECTION, DISCOVERED THAT UNUSED COMPACT SPARE TIRE WHEEL WAS SEVERELY RUSTED AND CORRODED AND SPARE TIRE DEFLATED & NOT HOLDING AIR PRESSURE AND UNUSABLE. BOLT HOLES AND MOUNTING SURFACES SO RUSTY THAT MOUNTING MAY BE UNSAFE. SPARE TIRE MOUNTS UNDERNEATH VEHICLE AND IS SUBJECT TO RAIN, ROAD SALT AND DEBRIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972027April 12, 2017
UNKNOWN OR OTHER
4/08/2017, MY CAR MADE A NOISE LIKE SOMEONE HAD SHOT OUT MY BACK WINDSHIELD. I WAS STUCK IN TRAFFIC AND I COULD NOT SEE EXACTLY WHAT HAD HAPPENED, NEITHER COULD I EXIT OFF THE INTERSTATE. I WENT ABOUT 20 YARDS AND THEN HEARD ANOTHER EXPLOSION LIKE MY GLASS HAD SHATTERED. I WAS LOOKING AROUND TO SEE IF I COULD SEE ANYTHING,I COULD NOT. I HEARD THE GLASS STILL MOVING, SOMETHING TOLD ME TO SLIDE BACK THE COVER OF MY SUN ROOF A LITTLE. WHEN I DID, I SAW THAT MY SUNROOF HAD EXPLODED. I DID NOT GET INJURED BECAUSE I HAD THE SUNROOF COVER CLOSED. WHAT A NIGHTMARE. THE MITSUBISHI DEALER HAS AGREED TO FIX THE SUNROOF FREE OF CHARGE. MY CAR HAS ONLY 54,000 MILES. I HAVE BEEN DRIVING MITSUBISHI FOR 30 YEARS AND HAVE NEVER EXPERIENCED ANYTHING LIKE THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972041April 12, 2017
POWER TRAIN, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. WHILE ATTEMPTING TO SHIFT THE VEHICLE INTO DRIVE, THE TRANSMISSION FAILED TO SHIFT. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE LIGHTS FAILED AND THE VEHICLE WOULD NOT SHIFT INTO GEAR. THE INDEPENDENT MECHANIC DID NOT REPAIR THE VEHICLE. THE DEALER DIAGNOSED THAT THE BRAKE LAMP SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 08V680000 (EXTERIOR LIGHTING). THE MANUFACTURER STATED THAT THEY WOULD NOT ASSIST BECAUSE THE RECALL REPAIR HAD ALREADY BEEN COMPLETED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971483April 9, 2017
UNKNOWN OR OTHER
CROSS MEMBER RECALL. I WENT TO DO THE CROSS MEMBER REPLACEMENT AT CORNERSTONE MITSUBISHI IN WILMINGTON, MA 01887 ON 4/8/17. IN ADDITION TO REPLACING THE CROSS MEMBER, THEY ALSO REPLACED MY BRAKES. TOTALLY THEY CHARGED ME $700. THE WHOLE SERVICE TOOK LESS THAN 3 HOURS (12:05-3:00 PM). BASED ON MITSUBISHI RECALL POLICY, TO REPLACE THE CROSS MEMBER AND FINISH THE CROSSPONDING SAFETY INSPECTION, IT WOULD TAKE AT LEAST 2 HOURS AND IT SHOULD BE FREE OF CHARGE. HOWEVER, I PAID FOR FOR THE LABOR FOR 4 HOURS AT $120 PER HOUR AND IT IS $480 TOTALLY. I BELIEVE THEY PERFORMED UNNECESSARY REPAIR TO MY CAR AND CHARGED LABOUR FEES FOR THE FREE SAFETY RECALL (FOR DETAIL, SEE THE ATTACHED DOCUMENT). PLEASE LOOK INTO THIS CASE. IF YOU NEED ANY MORE INFORMATION, PLEASE LET ME KNOW. I WANT MY MONEY BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971111April 7, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970143April 3, 2017
VISIBILITY, SUSPENSION, POWER TRAIN
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT WAS ADVISED OF NHTSA CAMPAIGN NUMBERS: 16V791000 (VISIBILITY) AND 16V458000 (SUSPENSION) ASSOCIATED WITH THE VEHICLE. WHEN THE VEHICLE WAS IN THE PARK POSITION, THE CONTACT WAS UNABLE TO SHIFT INTO DRIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969739March 31, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE WINDSHIELD WIPERS FAILED WITHOUT WARNING. THE VEHICLE WAS LATER TAKEN TO A DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER 16V792000 (VISIBILITY) HOWEVER IT WAS DIAGNOSED THAT THE WIPER LINKAGES WERE FRACTURED AND THE RECALL REMEDY WOULD NOT RECTIFY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968407March 24, 2017
SUSPENSION, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V458000 (SUSPENSION) AND 16V791000 (VISIBILITY); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967740March 22, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 05/23/17 *BF *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967231March 20, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 06V791000 (VISIBILITY). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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