Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#10929785December 4, 2016
ENGINE, FUEL/PROPULSION SYSTEM
MY VEHICLE IS STILL LOSING POWER EVEN AFTER THE RECALL PROBLEM STILL EXIST HESITATE WHEN I TAKE OFF ALSO UPON ENTERING THE FREEWAY VERY SLOW TAKE OFF AND FROM RED LIGHTS IM AFRAID OF A SEROIUS ACCIDENT ALSO MY GAS GAUGE IS NOT WORKING FALSE READINGS PLEASE PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929787December 4, 2016
POWER TRAIN
CVT HESITATION WHICH HAS CAUSED SEVERAL ACCIDENT MISSES.THIS HAPPENS WHEN THE VEHICLE IS STATIONARY AND IN A TAKE OFF MOTION. THIS HAPPENS CONSTANTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928696November 30, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000(SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928549November 29, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2006 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927643November 23, 2016
EXTERIOR LIGHTING
I WAS DRIVING ON THE HIGHWAY AT 70 MPH AND WITHOUT WARNING BOTH OF MY LOW BEAM LIGHTS WENT OUT. I CHECKED FUSES AND THE NEXT TIME I USED THE CAR THE LIGHTS WORKED. MY WIFE USED THE CAR ONE NIGHT AND WAS DRIVING ON A DARK COUNTRY ROAD AND THE LIGHTS ONCE AGAIN WENT OUT WITHOUT WARNING. SHE WAS VERY UPSET AND RETURNED HOME IMMEDIATELY. LUCKILY SHE WAS NOT TOO FAR FROM HOME. I FOUND A RECALL FOR THE 2009 OUTLANDER THAT SOUNDED JUST LIKE OF MY PROBLEM (SR-15-002; ETACS ECU). I CALLED MITSUBISHI AND THEY SAID THERE WAS NO RECALL ON MY VEHICLE AND THAT I SHOULD TAKE IT TO THE DEALER. I TOOK IT TO THE DEALER AND THEY VERIFIED THE PROBLEM WAS THE ETACS ECU. THEY SAID MY CAR WAS MADE 4 MONTHS OUTSIDE THE RECALL WINDOW BUT THEY CONTACTED MITSUBISHI TO SEE IF THEY WOULD AUTHORIZE THE REPAIR. MITSUBISHI DECLINED TO AUTHORIZE THE REPAIR. I CONTACTED MITSUBISHI FOR A WRITTEN REASON WHY , BUT THEY HAVE NOT RESPONDED TO DATE. I FEEL THAT THIS IS A SAFETY ISSUE WHICH SHOULD BE COVERED BY A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927373November 22, 2016
VEHICLE SPEED CONTROL
ON FRIDAY, NOVEMBER 18, 2016, I WAS DRIVING MY WIFE'S 2014 MITSUBISHI OUTLANDER SPORT. AS I WAS PULLING INTO A PARKING SPOT AT THE HARRIS TEETER GROCERY STORE LOCATED AT 2019 S GLENBURNIE ROAD, NEW BERN, NC. I WAS PULLING INTO A PARKING SPOT ON THE LEFT. THEREFORE, I HAD MY FOOT ON THE BRAKE TO SLOWLY PULL INTO THE SPOT. AS I CONTINUED TO MOVE IN A FORWARD MOTION WITH MY FOOT ON THE BRAKE TO COME TO A STOP, THE CAR SUDDENLY LURCHED FORWARD. I HAD NOT PULLED COMPLETELY INTO THE SPOT AT THE TIME, SO MY FOOT WOULD HAVE STILL BEEN ON THE BRAKE. WHEN OUR CAR LURCHED IT THEN HIT THE CAR IN FRONT OF US. THE LEFT SIDE OF OUR CAR IMPACTED THE LEFT SIDE OF THE CAR PARKED IN THE SPOT IN FRONT OF THE SPOT WE WERE PULLING INTO CAUSING THAT CAR TO ROLL OUT OF ITS PARKING SPOT INTO THE MIDDLE OF THE AISLE IN THE PARKING LOT. THE CAR THAT WAS HIT HAD QUITE A BIT OF DAMAGE TO THE FRONT LEFT FENDER OF THE CAR AND THE CAR HAD TO BE TOWED AS IT COULD NOT BE DRIVEN. OUR CAR'S LEFT FENDER ALSO SUFFERED DAMAGE AND THE RADIATOR WAS BUSTED. OUR CAR ALSO HAD TO BE TOWED FROM THE LOT. WE ARE HAVING THE VEHICLE CHECKED TO SEE WHAT MADE IT LURCH. AND HONESTLY, I WILL BE AFRAID TO DRIVE THE VEHICLE WHEN IT IS FIXED IF THEY FOR SOME REASON SAY THEY DON'T FIND A PROBLEM WITH IT. I AM UPLOADING PICTURES OF THE DAMAGE DONE TO BOTH CARS. I ALSO RECEIVED A CITATION FOR THE ACCIDENT AND NOW HAVE TO GO TO COURT TO CLEAR THIS UP. I WILL ALSO BE FILING THIS COMPLAINT DIRECTLY WITH MITSUBISHI MOTORS. THIS WAS THE FIRST OCCURRENCE, BUT I WANTED TO REPORT THIS BEFORE A SITUATION LIKE THIS HAPPENS AGAIN, POSSIBLY CAUSING MORE INJURY OR DEATH.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10926199November 15, 2016
ENGINE
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925573November 12, 2016
STRUCTURE:BODY
I NOTICED EXCESSIVE PLAY IN THE LEFT FRONT OF MY CAR WHICH IS A SAFETY ISSUE SO I BROUGHT IT TO COURTESY AUTO GROUP IN SOUTH ATTLEBORO MA. AND THEY FOUND THAT IT NEEDS LOWER CONTROL ARM DUE TO CORROSION. I LOOKED UNDERNEATH THE CAR WHEN I GOT IT HOME AND FOUND SEVERE CORROSION ON THE CROSS MEMBERS AND THE CORROSION IS FROM FRONT TO BACK UNDERNEATH THE CAR AND IS BECOMING A REAL SAFETY ISSUE. I BELIEVE MITSUBISHI SHOULD HAVE THIS PROBLEM FIXED BECAUSE LOTS OF PEOPLE HAVE HAD THIS ISSUE DUE TO FAULTY ANTI CORROSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924950November 8, 2016
STRUCTURE:BODY
AUGUST 2016 IMPORTANT SAFETY RECALL INSIDE AND OUT SIDE CROSS MENBER RUSTED THROUGH INSPECTED BY LOVERING MITSUBISHI CONCORD NH 10/24/2016 603-225-6681 RECEIVED RECALL MADE APPOINTMENT 4 WEEKS OUT ...FIXED ONE OF 3 PROBLEM MOST IMPORTANT FRONT CROSS MEMBER IS RUSTED THRU DANGEROUS DRIVING IN NH GAVE ME NO RENT A CAR AND NO PARTS EXPECTED TILL THE END DECEMBER AND POSSIBLE JAN. I PURCHASED THIS CAR BRAND NEW IN 2008 LEFT OVER 2007 AND HAVE TAKEN GREAT CARE OF IT ... WHAT SHOULD I DO CAR IS PERFECT ENGINE CONDITION INTERIOR ,BUT DRIVING IT BECAUSE IT IS MY ONLY WAY TO GET TO WORK.. I BELIEVE I SHOULD GET A RENTAL FOR THIS RUSTED THRU CROSS MEMBER DEALER SHIP SAID THEY CANNOT GIVE ME A RENTAL BECAUSE THEY HAVE NO PERMISSION FROM MITSUBISHI ??? I FEARING SOMETHING COULD HAPPEN TO ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924542November 6, 2016
STRUCTURE:BODY
ON 9/19/2016, I PURCHASED A NEW 2016 MITSUBISHI OUTLANDER GT AWC. ON 10/3, WE TOOK IT THROUGH ITS FIRST CAR WASH. DURING THE WASH, WATER DRIPPED ONTO MY FACE FROM THE SUNROOF. AFTER THE WASH, WE NOTICED WATER INSIDE OF THE VEHICLE ON THE PASSENGER'S DOOR SURROUNDING THE SPEAKER NEAR THE WINDOW. WE PROVIDED PICTURES TO THE DEALERSHIP WHEN THE CAR WAS DROPPED OFF FOR THIS AND OTHER ISSUES ON 10/6. THE DEALERSHIP STATED THEY WERE UNABLE TO LOCATE ANY LEAKS AND I PICKED UP THE CAR ON 10/7. ON 10/8, THE VEHICLE LEAKED IN THE SAME LOCATIONS DURING RAINFALL. I EMAILED THE SERVICE DEPARTMENT; ATTACHED MORE PICTURES & VIDEO. THE DEALERSHIP SETUP AN APPOINTMENT FOR 10/13. THEY WERE UNABLE TO ADDRESS THE LEAKS AND BROUGHT IN A THIRD PARTY SPECIALIST. THE SPECIALIST CLAIMED TO RESOLVE THE LEAKS ON 10/17. ON 10/27, I TOOK THE VEHICLE THROUGH ITS SECOND CAR WASH. IT LEAKED, ONCE AGAIN. I TOOK (AND PROVIDED) SEVERAL MORE PICTURES AND A VIDEO. ON 10/31, I RETURNED THE VEHICLE TO THE SERVICE DEPARTMENT FOR THE THIRD TIME. I WAS TOLD THAT THE THIRD PARTY SPECIALIST HAD BEEN SCHEDULED TO REASSESS THE VEHICLE ON 11/1. I REQUESTED THAT THE DEALERSHIP TAKE THE VEHICLE THROUGH THE SAME CAR WASH I'D USED TO CONFIRM IT NO LONGER LEAKED ONCE THE SPECIALIST WAS DONE. ON 11/2, I RECEIVED AN UPDATE THAT THE SPECIALIST HAD RESOLVED 'A FEW MORE LEAKS'. THE DEALERSHIP PLANNED TO TAKE THE VEHICLE TO THE CAR WASH ONCE SOME PAINT-RELATED ISSUES WERE ADDRESSED. I CALLED THE DEALERSHIP ON 11/5 AND THE ONLY UPDATE THEY WERE ABLE TO PROVIDE AT THAT TIME WAS THAT IT WAS NOT YET READY. EVEN IF THE VEHICLE DOESN'T LEAK DURING THE CAR WASH TEST, I STILL HAVE CONCERNS ABOUT UNRESOLVED LEAKS, WATER DAMAGE, AND\OR MOLD IN AREAS I CAN'T SEE (I.E. WITHIN THE DOOR). FURTHERMORE, I DON'T THINK I'LL EVER BE ABLE TO TRUST THE VEHICLE' THE LEAKS WERE NOT THE ONLY ISSUE; JUST THE MOST IMPORTANT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920311October 31, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND DIAGNOSED IT AS HAVING CORROSION ISSUES. THE CONTACT REFUSED TO DRIVE THE VEHICLE AND STATED IT WOULD NOT PASS INSPECTION. THE CONTACT PAID $1,711.02 OUT OF POCKET TO REPAIR THE VEHICLE. THE CONTACT DID NOT CALL THE MANUFACTURER PRIOR TO THE REPAIRS BECAUSE A NOTICE WAS NOT RECEIVED UNTIL AFTER THE REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918707October 25, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918799October 25, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. WHILE THE VEHICLE WAS BEING REMEDIED PER NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION), THE DEALER OBSERVED THAT THE REAR CROSS MEMBER WAS SEVERELY CORRODED AND CREATED HOLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915079October 10, 2016
SUSPENSION
I'VE EXPERIENCED A CREAKING, LOOSE-RUSTY-BUCKET SQUEAK IN THE REAR END OF MY VEHICLE. THE NOISE IS MOSTLY HEARD FROM A STOP TO ACCELERATING < 20MPH OR DRIVING OVER UNEVEN PAYMENT. THE SOUND IS JUST EMBARASSING FROM THE OUTSIDE AND ANNOYING ON THE INSIDE OF THE VEHICLE. I WOULDN'T CALL THE NOISE A HAZARDOUS PROBLEM BECAUSE IT HAS BEEN DRIVING FINE, BUT I'M NOT A MECHANIC AND ITNOTICED MUCH TO CONCERN A DEF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914952October 9, 2016
SUSPENSION
NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 16V458 RECALL DATE: AUGUST 19, 2016 MANUFACTURER RECALL NUMBER: SR-16-003 SUMMARY: THE INSIDE AND OUTSIDE SURFACES OF THE FRONT CROSS MEMBERS USED ON CERTAIN VEHICLES, IF EXPOSED LONG TERM TO SNOW MELT WATER AND ANTI-FREEZING AGENTS, MAY CORRODE DUE TO INSUFFICIENT PERFORMANCE OF THE RUST PROTECTION. SHOULD SIGNIFICANT CORROSION OCCUR OVER TIME, A LOWER CONTROL ARM COULD EVENTUALLY BECOME DETACHED RESULTING IN LOSS OF VEHICLE CONTROL AND A POTENTIAL COLLISION. SAFETY RISK: SHOULD SIGNIFICANT CORROSION OCCUR OVER TIME, A LOWER CONTROL ARM COULD EVENTUALLY BECOME DETACHED RESULTING IN LOSS OF VEHICLE CONTROL AND A POTENTIAL COLLISION. REMEDY: REPAIR NOT YET AVAILABLE. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913641October 4, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AND THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE A COUPLE OF TIMES. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING PRIOR TO EXPERIENCING THE FAILURE. IT WAS DIAGNOSED THAT THE CVT TRANSMISSION SHAFT BEARING FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911261October 3, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 35 MPH APPROACHING A STOP LIGHT, THE FRONT END OF THE VEHICLE GAVE WAY AND DISCONNECTED THE FRONT DRIVER SIDE WHEEL. THE VEHICLE BECAME IMMOBILIZED IN TRAFFIC WITHOUT WARNING. THE POLICE ARRIVED AND ASSISTED THE CONTACT. THE VEHICLE WAS TOWED TO A TOW YARD AND WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE UNDERCARRIAGE OF THE VEHICLE WAS CORRODED. THE FAILURE CAUSED THE LOWER CONTROL ARM TO FRACTURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). THE FAILURE MILEAGE WAS 96,484.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910752September 30, 2016
SUSPENSION
RECEIVED RECALL NOTICE DATED AUGUST 2016. HAD VEHICLE INSPECTED BY OUR PERSONAL MECHANIC AND TOLD IT WAS UNSAFE TO DRIVE (WE ARE IN A "COLD WEATHER STATE", NAMELY, WE ARE IN CHICAGO, IL). STILL NO NOTICE FROM MITSUBISHI THAT PARTS ARE AVAILABLE. HAVE NOT DRIVEN THIS VEHICLE SINCE MID-AUGUST. CALLED MITSUBISHI CUSTOMER SERVICE SEPT. 30 AND WAS TOLD THAT PARTS ARE STILL NOT WIDELY AVAILABLE. CALLED NEAREST MITSUBISHI DEALER AND SOONEST APPOINTMENT I COULD GET IS OCTOBER 31! AND THERE IS NO GUARANTEE THAT PARTS WILL BE AVAILABLE BY THEN!! THE LETTER SAYS THAT, "MMNA IS MAKING EVERY EFFORT TO OBTAIN THESE PARTS AS QUICKLY AS POSSIBLE, AND WILL CONTACT YOU AGAIN BY MAIL WITH A FOLLOW-UP RECALL NOTICE WHEN REMEDY PARTS ARE AVAILABLE." IT'S ALREADY BEEN MORE THAN A MONTH SINCE WE RECEIVED THE INITIAL NOTICE, HAD OUR CAR INSPECTED BY OUR MECHANIC AND TOLD THAT IT WAS UNSAFE TO DRIVE. WE HAVE TO WAIT ANOTHER MONTH BEFORE THE DEALER WILL EVEN ALLOW US TO BRING THE CAR IN. TODAY (SEPT. 30) THE SERVICE TECHNICIAN AT THE DEALERSHIP TOLD ME THEY'VE ONLY BEEN ABLE TO COMPLETED 6 OR 7 REPAIRS BECAUSE THEY CAN'T GET PARTS. AS A CONSUMER, IT APPEARS THAT MITSUBISHI MOTORS NORTH AMERICA ISN'T DOING ENOUGH TO REMEDY THIS RECALL IN A TIMELY MANNER. WITH A SERIOUS SAFETY CONCERN LIKE THE POSSIBILITY OF "LOSS OF VEHICLE CONTROL AND A POTENTIAL COLLISION" THAT COULD RESULT IN NOT ONLY SERIOUS INJURY OR EVEN DEATH TO THE PASSENGERS IN THE MITSUBISHI, BUT TO OTHER DRIVERS AND/OR PEDESTRIANS, I WOULD THINK THAT MMNA WOULD BE DOING EVERYTHING THEY COULD TO MAKE THESE REPLACEMENTN PARTS AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909995September 27, 2016
SUSPENSION
THIS IS A SAFETY RECALL - CONTROL ARM HAS BECOME DETACHED WHILE DRIVING. THEY ARE SAYING IT WILL TAKE MORE THAN A MONTH TO GET IT FIXED YET REFUSE TO GIVE A CAR. WE HAVE BEEN WAITING PATIENTLY FOR OUR LETTER THAT THE PARTS ARE AVAILABLE AND THIS LET TO THE STEERING GOING OUT WHILE WE WERE DRIVING. - THIS IS NOT REASONABLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910032September 27, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2014 MITSUBISHI OUTLANDER. WHILE DRIVING 65 MPH, THE CONTACT CRASHED INTO A MOOSE CROSSING THE ROAD. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO A GARAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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