Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#11270460October 23, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. WHILE DRIVING 45 MPH, THE CVT WARNING INDICATOR ILLUMINATED AND "OVERHEATING PLEASE SLOW DOWN" APPEARED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD FOR THIRTY MINUTES TO WAIT FOR THE WARNING INDICATOR TO TURN OFF BEFORE RESTARTING THE VEHICLE. WHILE DRIVING UP A HILL, THE VEHICLE WOULD NOT EXCEED 30 MPH. THE VEHICLE WAS TOWED TO COLONIAL MITSUBISHI (300 MYERS DR, CHARLOTTESVILLE, VA 22901, (888) 833-2507) WHERE THE CVT WAS RESET. THE DEALER DIAGNOSED THAT THE TRANSITION NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED FOR A SECOND TIME TO POMOCO MITSUBISHI HAMPTON (LOCATED AT 4206 W MERCURY BLVD, HAMPTON, VA 23666, (757) 890-8800) WHERE IT WAS DIAGNOSED THAT THE TRANSITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 133,609.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270053October 21, 2019
EXTERIOR LIGHTING
SINCE WE'VE OWNED THIS VEHICLE, WE HAVE HAD NOTHING BUT ISSUES WITH THE LIGHTS. AT NIGHT, YOU CAN HARDLY SEE. WHEN I ADDRESSED WITH SERVICE, I WAS TOLD THAT THIS WAS A KNOWN ISSUE AND TO RESOLVE, I WOULD NEED TO BUY THE NEWER MODEL. THE HEADLIGHTS HAVE BEEN REPLACED BY MY HUSBAND ABOUT A DOZEN TIMES! THIS MORNING WHEN I LEFT FOR WORK, THEY ARE OUT YET AGAIN. THIS IS NOW A SAFETY ISSUE! ABOUT TWO MONTHS AGO, I WAS COMING HOME ON ROUTE 95 IN 8 LANES OF TRAFFIC WITHOUT HEADLIGHTS BECAUSE THEY WENT OUT AGAIN. AT THIS POINT, WE'RE DONE! AS WE SPEAK I'M WORKING WITH A LOCAL DEALERSHIP TO GET OUT OF THIS DEATH TRAP AND I FELT IT WAS IMPORTANT TO ESCALATE THIS ISSUE TO ENSURE OTHERS ARE NOT IMPACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268116October 12, 2019
EXTERIOR LIGHTING
HEADLIGHTS KEEP BURNING OUT.. NOW HAVING TO REPLACE FOR THE THIRD TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267376October 9, 2019
ENGINE, UNKNOWN OR OTHER
THE CAR THROTTLES WHEN ACCELERATING FROM SLOW SPEEDS. THERE HAS BEEN 6 RECALLS ON THE CAR WHICH SUCH AN UNFORTUNATE THING . I AM GETTING A DENIAL FROM NORTHSTAR MITSUBISHI THAT THIS WAS A RECALL ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267188October 8, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
THERE IS SOME PROBLEM WITH BRAKE. THE ABS AND ASR LIGHTS ARE ON. SO I DECIDED TO GO TO THE MECHANIC. THE MECHANIC CHECKED THE CAR AND HE TOLD ME ABS PUMP IS BROKEN. STARTED WHEN I WAS DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266118October 4, 2019
FUEL/PROPULSION SYSTEM
DRIVE 2016 MITSUBISHI OUTLANDER SPORT. OCT 2018 STARTED EXPERIENCING PROBLEMS WITH THE FUEL GAUGE SENDER BEHAVING ERRATICALLY. FILL WITH GAS AND MAY SHOW FULL TANK OR 3/4 TANK, WITHIN LESS THAN MILE THE MILES UNTLL NEXT FILL WILL JUMP UP. WHILE DRIVING IT WILL JUMP ALL OVER THE PLACE - IN LESS THAN BLOCK IT WENT FROM 390 TO 440. HAS BEEN AS HIGH AS 460. THE LAST TIME I TOOK IT IN I WENT OVER 300 MILES WITH THE FUEL GAUGE SHOWING 3/4 FULL. HAS A 16 GALLON TANK SO ON 4 GALLONS I WOULD HAVE AVERAGED ABOUT 75 MILES TO THE GALLON. HAVE INCLUDED CHART OF ONE FILL UP SHOWING THE MILEAGE AND WHAT THE FUEL GAUGE SHOWS FOR MILES TO NEXT FILL. HAVE ALSO INCLUDED SOME PICTURES TO SHOW DIFFERENCES. SOME INSTANCES I PARK THE CAR AND IT WILL SHOW THE MILES TO FILL AND WHEN I START IT AGAIN THAT WILL HAVE RISEN BY 10'S OR DROPPED BY 10'S. DRIVE 7 MILES ONE WAY TO WORK AND IT HAS GIVEN AS MANY ARE 6 DIFFERENT READINGS DURING THE DRIVE. HAS BEEN ONE YEAR AND STILL NO FIX AND AM AFRAID OF WHAT WILL HAPPEN NEXT. THIS HAPPENS AT ALL DIFFERENT TIMES - DRIVING ON HIGHWAY, CITY STREETS, TURNING, STRAIGHT. NO CONSISTENCY, JUST HAPPENS. HAVE TAKEN IT TO THE DEALER SEVERAL TIMES - THEY KEPT IT TWICE FOR A WEEK EACH TIME - AND THEY SAY THERE IS NOTHING WRONG. ALSO CALLED MITSUBISHI AND THEY SAY DEALER CONTACTED THEM AND THERE IS NOTHING WRONG WITH THE VEHICLE. AT WITS END ON WHAT TO DO WITH IT. ANY HELP??? VEHICLE HAD JUST OVER 20,000 MILES WHEN BEGAN - CURRENTLY HAVE JUST OVER 24,000. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265994October 3, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
I HAVE A 2016 MITSUBISHI OUTANDER 2WD. I NOTICED AS I'M DRIVING THE RPM NEEDLE IS JUMPING UP AND DOWN. ALSO I'M LOSING POWER AS I'M DRIVING. SOMETIMES THE RPM GOES ALL THE WAY TO 4 BEFORE IT SHIFTS. I ALMOST GOT HIT IN THE BACK BECAUSE IT LOST SPEED WHILE GOING ABOUT 60MPH AND THEN IT DROP SPEED. I DID SOME RESEARCH AND FOUND OUT ABOUT THE RECALL BUT FOR SOME REASON THEIRS NO RECALL BASED ON MY VIN#. I DON'T UNDERSTAND WHY. ITS ONLY 36,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265298October 1, 2019
STEERING, SUSPENSION
MECHANIC SAID MY AXLE BOOT LOCK AND STRUT SPRING BROKE AND I NEED A NEW PASSENGER FRONT AXLE COIL SPRING. LOUD BANG WOKE US UP WHILE CAR WAS IN DRIVEWAY. RELATED TO RECALL NHTSA CAMPAIGN ID: 16V458000? ALSO POWER STEERING LEAKING EVERY TIME WE FILL IT, THAT ALSO MIGHT HAVE A RECALL FROM WHAT I SAW. MITSUBISHI DEALER SAID THERE ARE NO RECALLS FOR MY CAR BUT SEEING SIMILARITIES WITH WHAT IS WRONG WITH MY CAR. CAR WAS JUST SITTING IN MY DRIVEWAY WHEN IT ANPPED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256890September 20, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2019 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 45 MPH, A PEBBLE STRUCK THE PASSENGER SIDE OF THE WINDSHIELD AND FRACTURED THE ENTIRE FRONT WINDSHIELD. THE CONTACT CALLED BILL HOLT MITSUBISHI (1215 COBB PKWY S, MARIETTA, GA 30060, 404-890-5100) WHO REFERRED THE CONTACT TO SAFELIGHT AUTO FOR THE REPAIR. THE VEHICLE WAS REPAIRED. WHILE THE VEHICLE WAS AT A CAR WASH, THE SUN ROOF SUDDENLY SHATTERED INWARDLY WITH A LOUD BANGING NOISE. THE CONTACT SUSTAINED INJURIES TO THE LEFT FOREARM AND RIGHT EAR. THE PASSENGER SUSTAINED INJURIES TO THE HEAD AND FOREHEAD. MEDICAL ATTENTION WAS RECEIVED. THE CONTACT WATCHED THE SURVEILLANCE FOOTAGE AT THE CAR WASH AND THERE WAS NO EVIDENCE OF ANY IMPACT TOWARDS THE SUN ROOF FROM AN OBJECT. THE CONTACT CALLED THE SAME DEALER AND WAS REFERRED TO SUN ROOF EXPRESS WHO THEN REFERRED THEM TO AUTO TRIM PLUS FOR THE REPAIR. THE SUN ROOF WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED CASE NUMBER: 1/274220711. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11256329September 18, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
THIS HAPPENS ALMOST ALL THE TIME - WHEN DRIVING AT CITY STREET SPEED OF 25 MPH AND UNDER MY CAR SHAKES SO MUCH AND DOES NOT ACCELERATE AND FEELS LIKE IT IS GOING TO SHUT DOWN. ON 3 OCCASIONS I WAS REAR ENDED BECAUSE OF THIS AND ONE TIME WAS WITH A HUGE SANITATION TRUCK WITH MY CHILDREN INSIDE THE CAR. I HAVE TAKEN THIS CAR TO THE DEALER AND THE MITSUBISHI DEALER TO BE LOOKED AT AND HELP TO NO AVAIL IT STILL DOES IT. I HAVE REPORTED THIS TO MITSUBISHI MOTORS AND WAS GIVEN A CASE NUMBER BUT TO DATE NO ONE HAS CONTACTED ME NOR HELPED ME. I AM SCARED FOR THE SAFETY OF MY FAMILY AND MYSELF - IT IS A VERY SCARY SITUATION AND I JUST BOUGHT THIS CAR ABOUT A YEAR AGO. HELP ME BECAUSE NO ONE ELSE DOES.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11256360September 18, 2019
SUSPENSION, STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 15 MPH, THE FRONT DRIVER AND PASSENGER SIDE SUSPENSION COLLAPSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUBFRAME WAS RUSTED AND CAUSED THE ENGINE CRADLE TO FRACTURE. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *TT *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255931September 16, 2019
ELECTRICAL SYSTEM, SEATS
TL* THE CONTACT OWNS A 2018 MITSUBISHI OUTLANDER PHEV. WHILE DRIVING AT LOW SPEEDS, THE FRONT PARKING SENSORS ERRONEOUSLY ACTIVATED AND A BEEPING SOUND WAS HEARD ALTHOUGH NO OBJECTS WERE PRESENT IN FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO CORNER STONE MITSUBISHI (580 MAIN ST, WILMINGTON, MA) WHERE THE FRONT PARKING SENSOR WAS REPLACED, BUT THE FAILURE CONTINUED. ALSO, WHILE DRIVING, THE FRONT DRIVER AND PASSENGER SEATS WERE VERY LOOSE AND MOVED WHEN BRAKING AND ACCELERATING. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255456September 14, 2019
STRUCTURE:BODY
TAIL GATE LIFTERS NOT WORKING. WILL NOT HOLD UP TAIL GATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254709September 11, 2019
POWER TRAIN
I WENT INTO MY DEALERSHIP FOR AN OIL CHANGE SATURDAY 9/7/19 AND AFTER I LEFT WITHIN A FEW HOURS A "TRANSMISSION SERVICE REQUIRED" ALERT CAME ON THE CAR BEGINS TO STUTTER AS I ACCELERATE AT A CERTAIN LEVEL AND THEN LATER THE ENGINE LIGHT. I COULD NOT GO BACK THE SAME DAY BECAUSE THEY HAD CLOSED.SUNDAY I HAD MY NEIGHBORHOOD MECHANIC RUN THE SCANNER ON THE CAR AND THE CODE ABOUT A TRANSMISSION PRESSURE SWITCH SENSOR WAS READING. MONDAY MORNING I CALL THEM AS SOON AS THE SERVICE CENTER OPENS AND THEY TELL ME TO BRING IT IN. WHEN I BRING IT IN, I WAIT ABOUT AN HOUR OR SO AND THEY COME TELL ME I NEED A NEW TRANSMISSION, WE HAVE ORDERED THE PART THAT WILL COME IN ON WEDNESDAY. I LEAVE TO GO BACK TO WORK WHICH WAS ABOUT 40 MILES AWAY FROM THE DEALERSHIP AND THE CAR COMPLETELY STALLS AS IM MAKING A U-TURN TO MY JOB'S PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252868September 3, 2019
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. WHILE THE VEHICLE WAS AT SCHAUMBURG MITSUBISHI (660 EAST GULF RD, SCHAUMBURG, IL) UNDERGOING ROUTINE MAINTENANCE, IT WAS DISCOVERED THAT BOTH LOWER CONTROL ARMS AND CROSS MEMBERS SUSTAINED SEVERE RUSTING AND CORROSION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V458000 (STRUCTURE); HOWEVER, THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252151August 29, 2019
ENGINE, VEHICLE SPEED CONTROL
##1ST PROBLEM==I WAS THE CAR AND GOT AN SPEED OF 25MPH AND SUDENNLY THE CAR WONT MOVED FORWARD EVEN IM TRYING TO DEPRESSED THE GAS PEDAL BUT THE SAME IT WONT MOVED FORWARD BUT WHEN I SHOT OFF THE ENGINE AND RE START AGAIN ITS TRHE TIME THAT WILL MOVED FORWARD=== ##2ND PROBLEM==MY WIFE WENT TO PICK UP OUR SON FROM THE SCHOOL AS SHE WAS DRIVING THE CAR TO THE INTERSECTION WITH TRAFFIC LIGHTS THIS AFTERNOON WHEN SUDDENLY THE CAR STOPS AND THE WHEEL IS HARD TO TURN FROM LEFT OR RIGHT AND GOT PANICKED AND THEN SHE CALLED ME FOR THE RESCUE, AS I ARRIVED IN THE PLACE I DROVE THE CAR TO A SAFE PLACE AND CHECKED WHAT WRONG WITH IT, AS I OPEN THE ENGINE HOOD I SAW THE BELT THAT IS HANGING AND I TRIED TO TAKE IT OUT. AND THEN I DROVE THE CAR TO OUR HOUSE WITH OUT THE BELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252338August 29, 2019
POWER TRAIN
TRANSMISSION FAILURE. NEEDS TO BE REPLACED COMPLETELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244359August 16, 2019
SUSPENSION
THIS MODEL VEHICLE HAS A BAD DESIGN FLAW THAT MITSUBISHI REFUSES TO ACKNOWLEDGE. THE LOCATION OF THE AIR CONDITIONER DISCHARGE CAUSES WATER TO DRIP DIRECTLY ONTO THE SUB FRAME BELOW. THIS DRIPPING CORRODED A HOLE THROUGH MY SUB FRAME DEEMING IT STRUCTURALLY UNSOUND AND UNSAFE TO DRIVE, AND CAUSED IT FAILED MY STATE INSPECTION. MY LOCAL DEALER AND MITSUBISHI BOTH REFUSED TO COVER THE COST OF REPLACING THE PART SINCE NO RECALL CURRENTLY EXISTS. I ENDED UP GETTING A USED PART FROM A LOCAL SHOP FOR HALF THE COST OF WHAT THE DEALER QUOTED ME. I ALSO HAD THE MECHANIC JURY RIG AN AC DISCHARGE TUBE EXTENSION TO DIRECT THE WATER AWAY FROM THE SUB FRAME SO IT WOULDN'T KEEP HAPPENING. HAD MY STATE INSPECTOR NOT CAUGHT THIS CORROSION, I WOULD BE STILL DRIVING THE UNSAFE VEHICLE. A COMPROMISED SUB FRAME COULD RESULT IN NUMEROUS FAILURES THAT COULD CAUSE AN ACCIDENT. I WAS LUCKY IT DID NOT GET TO THAT POINT. IT IS CLEAR THE CORROSION IS A DIRECT RESULT OF THE AC DISCHARGE, RATHER THAN NORMAL WEAR AND TEAR. THE REST OF THE SUB FRAME AND SUSPENSION THROUGH OUT THE VEHICLE DOES NOT HAVE ANYWHERE NEAR THE LEVEL OR CORROSION THAT IS DIRECTLY BELOW THE AC DISCHARGE TUBE. GOOGLE SEARCHING THIS PROBLEM MAKES IT CLEAR I AM NOT THE ONLY ONE. THERE ARE OTHER MODELS OF OUTLANDERS AND OUTLANDER SPORTS THAT SEEM TO HAVE THE SAME ISSUE. THIS NEEDS TO BE INVESTIGATED SO A RECALL CAN BE ISSUED FOR ALL MODELS WITH THIS DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242328August 7, 2019
POWER TRAIN
ON MY 2007 MITSUBISHI OUTLANDER XLS ALL OF AT FLUID POURED OUT ON THE GROUND IN MY PARKING (ENTERING COMMUNITY PARKING) AND COMMUNITY DRIVE WAY AND CAN NOT NOT MOVE THE CAR,NO DRIVE AT ALL.THE AUTOMATIC TRANSMISSION LIGHT IS ILLUMINATED. I TOOK PICTURE OF UNDERNEATH THE CAR AND SHOWS THE OIL DISCHARGE FROM TRANSFER CASE. I HAVE NO DOUBT IN MY MIND IT IS TRANSFER CASE ASSEMBLY OIL SEAL OUT OF POSITION. LOOKING AT THE RECALLS FOR MY CAR I'VE COME ACROSS THIS RECALL BY MITSUBISHI: RECALL NUMBER:14V365000. RECALL DATE:06/25/2014 REPLACEMENT TRANSFER CASE ASSEMBLY. I CALLED BOTH MITSUBISHI AT 1-888-648-7820 AND MITSUBISHI DEALER PAUL BLANCO IN SACRAMENTO AT 916-485-2277 AND BOTH OF THEN EITHER PRETEND TO BE UNAWARE OF THE PROBLEM OR DID NOT HONOR THEIR COMMITMENTS TO REPAIR OR REPLACE THE ASSEMBLY AND RECTIFY THE FAULT/PROBLEM. APPRECIATE YOUR TIME AND PATIENCE WITH ME. AWAITING YOUR KIND AND TIMELY RESPONSE. PS:HAVE MORE PICTURES BUT SOMEHOW I COULDN'T DOWNLOAD MORE![XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234515July 24, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
MY NAME IS [XXX], E-MAIL ADDRESS IS [XXX]. I WAS AT THE VICTORY MITSUBISHI DEALER FOR SERVICE ON 7/20/19. I COMPLAINT ABOUT HESITATION AND REDUCE POWER WHEN ACCELERATING. I TOLD THEM ABOUT THE NHTSA CAMPAIGN NUMBER: 16V563000 AND MITSUBISHII RECALL NUMBER SR-16-006 ON THIS SAFETY ISSUE, THEY REFUSED TO ENTERTAIN THIS POTENTIAL RISK BECAUSE MMNA DID NOT LIST MY VIN NUMBER AS POSSIBLE VEHICLE COVERED BY THIS RECALL. THEY INSTEAD OFFERED TO CHARGE ME THE THROTTLE BODY CLEANING AND CHANGE THE TRANSMISSION FLUID. I PAID FOR THE TRANSMISSION FUEL CHANGE AT APPROXIMATELY 26.600 MILES IN ADVANCE OF THE MAINTENANCE SCHEDULE. THE CAR IS STILL HESITATING AT VARIOUS TEMPERATURES. I NEED THIS FIXED!! AND I WOULD LIKE AN APOLOGY FROM THE FACTORY TRAINED SERVICE TECHNICIAN THAT DID NOT LISTEN TO MY COMPLAINT! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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