Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#11316315March 5, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT STATED WHILE ATTEMPTING TO MAKE A LEFT TURN THE VEHICLE WAS UNEXPECTEDLY HIT BY ANOTHER VEHICLE TRAVELING AT APPROXIMATELY 35 MPH. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT STATED SHE WAS SEEN IN THE EMERGENCY ROOM FOR A CT SCAN AND SOFT TISSUE INJURY. A POLICE REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO A TOW LOT AND THE INSURANCE COMPANY DEEMED THE VEHICLE TOTALED. THE MANUFACTURER WAS NOT MADE AWARE OF THIS ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11311361February 25, 2020
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2018 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK THE VEHICLE, THE VEHICLE FAILED TO SHIFT INTO PARK. THE CONTACT WAS ABLE TO SHIFT THE VEHICLE INTO OTHER GEARS HOWEVER, THE VEHICLE FAILURE TO SHIFT INTO PARK PERSISTED. THE CONTACT TURNED THE VEHICLE OFF AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,535.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311118February 24, 2020
SUSPENSION
REAR SUBFRAME RUSTED THROUGH WHILE MOVING SLOWLY IN DRIVEWAY CAUSING THE DRIVER'S SIDE REAR WHEEL TO MISALIGN, MAKING THE CAR UNABLE TO MOVE. CAR WAS TOWED TO REPAIR SHOP WHERE REAR SUBFRAME WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310303February 20, 2020
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I WAS DRIVING ON I 75, ME, 2 PASSENGERS AND 7 ANIMALS DEEP. WHEN OUT OF NO WHERE MY ACCELERATION STOPPED AND THE RPMS REVED, THE CAR STARTED TO SLOW DOWN, I WASN'T ABLE TO ACCELERATE ANYMORE. I COSTED TO THE SIDE OF THE ROAD AND WE WERE STUCK.! MY CVT TRANSMISSION IS BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307633February 7, 2020
EXTERIOR LIGHTING
MY HEADLIGHTS KEEP GOING OUT. I HAVE HAD TO REPLACE THEM ABOUT 5 TIMES IN 3 YEARS. I EVEN HAD THEM PROFESSIONALLY PUT IN AT THE SHOP, AND NOW LESS THAN A YEAR LATER, I CAN'T EVEN DRIVE MY SON TO SCHOOL BECAUSE THEY ARE BOTH OUT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307249February 5, 2020
AIR BAGS, STRUCTURE:BODY, SEAT BELTS
THE SERVICE AIRBAG SOON LIGHT IS ON. WHEN TAKEN TO A MECHANIC IT DOESN'T SHOW ANYTHING IN THE COMPUTER. THE MIDDLE ROW MIDDLE AND RIGHT SIDE SEATBELTS ARE DIFFERENT SIZES AND PASSENGERS GET STUCK IF THEY PUT THE LATCH IN THE WRONG ONE. RUNNING BOARD CLIPS PASSENGER SIDE KEEP BREAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306591February 2, 2020
POWER TRAIN
THIS VEHICLE AS WELL AS SEVERAL OTHER MANUFACTURERS ARE USING JATCO CVT TRANSMISSIONS WHICH IS DESIGNED WITH A METAL BELT ROLLING ACROSS 2 OPPOSING SIZE PULLEYS IN THE TRANSMISSION TO MAKE TRANSMISSION SHIFTING SMOOTHER AND FASTER. THE PROBLEM WITH THIS TYPE OF TECHNOLOGY IS THAT OVER A PERIOD OF TIME, THE BELT AND THE PULLEY START TO GRIND AGAINST EACH OTHER AND REDUCE THE SIZE OF EACH AND CAUSE SLIPPING OF THE TRANSMISSION. METAL SHAVINGS BEGIN TO APPEAR IN THE TRANSMISSION PAN SHOWING THE WEAR. THE DESIGN ALSO MANDATES THAT THE VEHICLE OWNER CHANGE THE FLUID AND FILTER EVERY 30,000 MILES AT THE COST OF $200 TO $300 OUT OF THE OWNERS POCKET. WHEN THIS TRANSMISSION STARTS PRODUCING METAL SHAVINGS IN THE BOTTOM OF THE TRANSMISSION PAN, SUCH AS IT HAS IN MY VEHICLE, WHICH ONLY HAS 103,000 MILES AND THE VEHICLE IS ONLY 4 YEARS OLD, REPLACING THE TRANSMISSION IS THE ONLY OPTION. THE DEALERSHIP COSTS $9,400 AND A COUPLE OF TRANSMISSION SHOPS HAVE QUOTED $7,400. THIS TECHNOLOGY COSTS THE CONSUMER MORE TO NOT ONLY OPERATE BUT ALSO DEVALUES THE PRICE OF THEIR VEHICLE IN A SHORT SPAN OF TIME. MOST TRANSMISSION EXPERTS ESTIMATE AND HAVE EXPERIENCED TROUBLE WITH THIS TRANSMISSION TO LAST NO MORE THAN 3 TO 5 YEARS BEFORE IT MUST BE REPLACED. I HAVE TAKEN THIS VEHICLE TO THE MITSUBISHI DEALERSHIP AND TO A TRANSMISSION SHOP FOR A 2ND OPINION ABOUT THE SLIPPING. THE TRANSMISSION ONLY SLIPS WHEN THE VEHICLE IS FIRST ENGAGED INTO GEAR. AFTER A 2 SECOND HESITATION, THE VEHICLE DRIVES WITHOUT ANY ISSUES. I HAVE CONTACTED THE BBB, THE LOUISIANA ATTORNEY GENERAL, MITSUBISHI'S US HEADQUARTERS, SEVERAL ATTORNEYS, WHO WON'T REPRESENT ME BECAUSE NOBODY HAS GOTTEN INJURED, AND I HAVE CONTACTED THE MANUFACTURER OF THE TRANSMISSION (JATCO USA, INC}. MITSUBISHI AND THE DEALERSHIP WON'T RESEARCH WHY THIS TRANSMISSION IS FAILING AT THE LOW MILEAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302972January 30, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
ON SEPTEMBER 2019 AROUND 10:45 PM, MITSUBISHI OUTLANDER SPORT 2016 WAS THE CAUSE OF GARAGE FIRE AT MY HOUSE. THE FIRE STARTED IN THE ENGINE /BATTERY AREA AFTER I HAD TRIED TO GIVE A JUMP START A DAY BEFORE BUT THE CAR DID NOT START. FIRE WAS MOSTLY CONTAINED UNDER THE HOOD. SINCE 2016, THE CAR WAS MOSTLY GARAGED AND SPARINGLY DRIVEN AND HAD VERY VERY LOW MILES NOT ENOUGH TO GET FIRST SERVICE IF I RECALL CORRECTLY. THE INTERIOR STILL SMELLS FRESH CAR. I HAD REGISTERED THE CAR WITH DMV AS NON OPERATIVE STATUS AND DID NOT RENEW MY INSURANCE AS I WAS NOT DRIVING THE VEHICLE FOR QUITE SOME TIME. EVEN WHEN I DROVE COUPLE OF TIME, MITSUBISHI SMELLED LIKE ROTTEN EGGS ESPECIALLY WHEN I WOULD START OR PARK AFTER A SHORT DRIVE. I ASKED THE LOCAL DEALER AND WAS NOT TOLD TO IGNORE IT. I HAVE FEW DOCUMENTS FROM DMV, INSURANCE AND PHOTOS THAT I WILL ATTACH. I NEED TO BE TOTALLY REIMBURSED FOR THE PRICE OF THE CAR. I DO HAVE FEW LOAN PAYMENT RECEIPTS , IF NEEDED TO PROVE. AFTER THE FIRE, NEITHER HOME NOR AUTO INSURANCE WILL COVER THE DAMAGE OF THE CAR. THE BURNT CAR IS SITTING IN MY DRIVEWAY. PLEASE HELP ASAP.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11302439January 28, 2020
VEHICLE SPEED CONTROL
THE CRUISE CONTROL (ACC) DISENGAGES ON ITS OWN WITHOUT ANY NOTICE WHEN TRAVELING ON THE ROAD. OTHER TIMES WITHOUT ANY PROMPTING IT FLASHES THAT THE ACC NEEDS SERVICING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301971January 26, 2020
AIR BAGS
I WAS WAITING IN RED LIGHT BETWEEN SUNRISE BLVD AND US1 WHEN A VEHICLE IN WRONG WAY CRASH MY VEHICLE IN THE FRONT. THE WHEEL AIR BAG DEPLOYED WRONG. I SAW THE RIGHT PART OF THE AIR BAG FLAT WHILE THE LEFT PART WAS FINE. IT CAUSED INJURES IN MY CHIN AND TONGUE, 5 RIBS, IN THE RIGHT PART OF MY BODY, BROKEN AND STERNUM BROKEN TOO. CAUSING POSSIBLE CINTURILLA IN MY HEART AND BRUISES IN MY LUNGES.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11301883January 25, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
MY VEHICLE DOES NOT ACCELERATE AT TIMES AND ITS AN ISSUE WHILE DRIVING. I WANT TO AVOID GETTING INTO AN ACCIDENT AND I DO NOT KNOW IF ITS AN ENGINE OR TRANSMISSION ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301147January 22, 2020
POWER TRAIN
VEHICLE WOULD NOT EXCELERATE AND ALMOST GOT INTO AN ACCIDENT WHILE ON HIGHWAY. NO WARNING WAS GIVEN BEFOREHAND, JUST SUDDENLY ACTED THIS WAY. I HAD TO TURN MY CAR OFF THEN ON QUICKLY TO GET IT GOING BECAUSE IT WOULDNT GO. IT THEN TELLS ME THERE IS A TRANSMISSION PROBLEM. I THEN HAD TO GO 40 MPH AND NO MORE AS IT WOULDNT LET ME GO FASTER. TOOK TO AN AUTO PLACE AND TOLD ME CVT BELT SLIPS REPEATEDLY AND POWDER ENTERS THE THING. P0776, P0730, P0741, POUR A, P0969, P2719. THESE ARE THE THINGS GIVEN TO ME BY AUTO PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300468January 20, 2020
ELECTRICAL SYSTEM, STEERING, EXTERIOR LIGHTING
MY INTERIOR LIGHTS DO NOT WORK PROPERLY. INITIALLY WHEN I NOTICED THE PROBLEM, ONE SIDE WAS WORKING AND THE OTHER ONE WAS NOT. NOW, NONE OF THE LIGHTS WORKS. ADDITIONALLY, MY HEADLIGHTS ARE NOT WORKING PROPERLY EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299212January 14, 2020
POWER TRAIN
GOING ABOUT 75 MPH ON 64 EAST IN VA TOWARDS RICHMOND SUDDENLY MY RPMS JUMPED TO 6 AND THEN BACK TO ABOUT 2. I IMMEDIATELY STARTED LOOSING POWER AND RECEIVED A TRANSMISSION SERVICE REQUIRED WARNING ON THE DASH. I PULLED OFF TO THE SHOULDER TURNED THE CAR OFF FOR A MINUTE AND STARTED IT BACK AND THE RPMS WERE JUMPING ALL OVER THE PLACE AND THE CAR WAS JERKING I COULDN'T GET IT ABOVE 45. MADE IT TO MY DAUGHTERS APT ABOUT 5 MILES AWAY AND PARKED IT. I DID SO MUCH RESEARCH ON THE VEHICLE REGARDING THE CRASH RATINGS BUT TOTALLY MISSED THE TRANSMISSION RECALL. I CALLED HYMAN BROTHERS MITSUBISHI IN MIDLOTHIAN AND WAS TOLD IT WASN'T COVERED. THIS TRANSMISSION RECALL IS MUCH LARGER THAN WHAT'S OUT THERE RIGHT NOW. I CHECKED THE VIN AND MY CAR DIDN'T HIT. I'VE ONLY HAD THIS VEHICLE FOR 45 DAYS AND NOW I'M HAVING TO REPLACE THE TRANSMISSION ON A CAR THAT'S 4 YEARS OLD AND ONLY HAS 84K MILES ON IT. THIS COULD HAVE CAUSE A MAJOR ACCIDENT ON 64 WHICH IS A 6 LANE INTERSTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299840January 13, 2020
POWER TRAIN
MY WIFE AND I WENT TO WALKER AUTOMOTIVE, 1616 S. MACARTHUR DR ALEXANDRIA, LA 71301, (318)445-6421 TO FINANCE A LOW OR NO MILEAGE, MPG) EFFICIENT VEHICLE FOR MY WIFE. THE SALESPERSON, STEVE FARRELL ASKED, 'WHAT TYPE OF VEHICLE DID WE WANT?' I TOLD HIM MY FIRST CHOICE WAS A 4 CYL WITH A THIRD-ROW SEATING, WITH AN MPG RATING IN THE MID TO UPPER 20'S AND NOT A BIG BODY THAT MY WIFE WOULD BE DRIVING MOST OF THE TIME. HE SHOWED A GRAY 2016 MITSUBISHI OUTLANDER SE (THE VEHICLE WE FINANCED). MY WIFE GOT IN THE DRIVER'S SEAT AND DROVE THE VEHICLE AROUND ON A FEW CITY STREETS SURROUNDING THE DEALERSHIP. I ASKED MR. FARRELL ABOUT THE MILEAGE (34,421) THIS VEHICLE ALREADY HAD. HE STATED, 'THESE WERE HWY MILES.' I INFORMED HIM THAT THE MILEAGE WAS AGREEABLE SINCE I KNEW MY WIFE NEEDED A VEHICLE THAT WAS GOOD FOR HWY DRIVING. AFTER FINANCING THIS VEHICLE, I RETURNED TO WALKER FOR OIL CHANGES, MULTI-POINT INSPECTIONS AND A COUPLE OF MITSUBISHI RECALLS. ONE OF THE RECALLS WAS FOR THE DOOR LOCKS NOT AUTOMATICALLY LOCKING ONCE THE VEHICLE REACHED 5MILES PER HOUR. THE OTHER RECALL WAS FOR A FAILURE IN THE PARKING BRAKE SYSTEM THAT WOULD CAUSE THE VEHICLE TO MOVE EVEN WITH THE PARKING BRAKE ENGAGED. I DISCOVERED THESE RECALLS BY GOING TO THE AUTOZONE WEBSITE. MITSUBISHI DID NOT SEND ME A LETTER. I SCHEDULED AN APPT TO HAVE THE RECALLS CORRECTED. I WAS ASKED TO SPEAK TO 2 DIFFERENT SVC ADVISORS. THE FIRST ADVISOR, MICHAEL MEDINA, WAS SUPPOSED TO HAVE ORDERED THE PARTS, BUT DIDN'T, SO MY APPT WAS PUSHED BACK ANOTHER MONTH. THE NEXT SERVICE ADVISOR, SAM MORRISON ORDERED THE PARTS AND SET THE APPT FOR ME TO BRING THE VEHICLE IN. MR. MEDINA COMMITTED SUICIDE AND MR. MORRISON STOPPED WORKING FOR WALKER AFTER REPAIRING THE RECALLS ON MY VEHICLE. MY CONVERSATIONS WITH BOTH OF THESE ADVISORS WAS TO ASK THEM IF THERE WERE ANY OTHER RECALLS. THEY BOTH REPLIED, 'NOT TO THEIR KNOWLEDGE.' *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296955January 3, 2020
AIR BAGS, ELECTRICAL SYSTEM
AIRBAG SYSTEM SERVICE REQUIRED LIGHT COMES ON AND OFF CONSTANTLY WHILE DRIVING ON ANY TYPE OF ROAD AND WHILE PARKED. MITSUBISHI DEALERSHIP STATES THAT THE PASSENGER SEAT GOT WET AND THE LIGHT WILL GO OFF WHEN THE SEAT DRIES. THE SEAT HAS NEVER BEEN WET AND THE PASSENGER FLOOR IS NOT WET EITHER. DEALER REFUSES TO FIX THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296701January 2, 2020
POWER TRAIN
MY TRANSMISSION ON THIS VEHICLE HESITATES FOR 1 TO 2 SECONDS BEFORE ENGAGING IN EITHER DRIVE OR REVERSE, THEN ONCE IN GEAR THE VEHICLE DRIVES FINE. I TOOK IT TO WALKER MITSUBISHI, WHERE I BOUGHT IT FROM AND THEY STATED I NEEDED A NEW TRANSMISSION. I DROVE TO ANOTHER TRANSMISSION SHOP TO GET A SECOND OPINION AND WAS TOLD THE DEALERSHIP WAS NOT TELLING THE TRUTH ABOUT WHAT WAS CAUSING MY TRANSMISSION TO ENGAGE SLOW. ALSO, THE TRANSMISSION SHOP SERVICE TECH STATED THAT CVT TRANSMISSION ARE CONSTANTLY HAVE THE SAME PROBLEM. THE DEALERSHIP TOLD ME THAT THERE WERE NO RECALLS ON MY VEHICLE. I WENT ON AUTOZONE'S AND NHTSA WEBSITES AND FOUND RECALLS REGARDING THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291654December 27, 2019
SERVICE BRAKES
MY FORWARD COLLISION MITIGATION (FCM) SYSTEM ACTIVATED WHILE CAR WAS IN MOTION ON A CITY STREET GOING STRAIGHT WITH NO HAZARDS OR OBJECTS OBSTRUCTING THE VEHICLE. THERE WAS A CAR FAR AHEAD OF ME THAT HAD A SIGNIFICANT AMOUNT OF EXHAUST (WATER VAPOR) AND IS WAS A VERY COLD MORNING. THIS WAS THE ONLY FACTOR THAT I SUSPECT TRIGGERED THE BRAKING EPISODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290032December 19, 2019
AIR BAGS, SEAT BELTS
ON 12/13/2019 MY DAUGHTER HAD A ACCIDENT IN 2019 MISHIBISHI OUTLANDER SHE HIT FENCE FENCE POST ELECTRICITY BOX AND 2 SIGNS DOING DAMAGE ALL AROUND THE VEHICLE HER SEAT BELT NORE MY NEWPHEWS SEAT BELT LOCKED UP AND SHE HIT HER HEAD ON THE STEERING WHEEL THE PASSENGER IN THE VEHICLES SEAT BEAT LOCKED UP THE BACK SEAT BELT DIDNT LOCK UP I HAVE ALOT OF PICTURES BUT WILL ONLY ALLOW ME TO UPLOAD ONE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11289331December 16, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
EVERY TWO OR 3 WEEKS I HAVE TO JUMP THE TRUCK TO GET IT STARTED EVEN PUT A NEW BATTERY IN IT....I HAVE BROUGHT IT TO THE MECHANIC AND BROUGHT IT TO THE MITSUBISHI CAR DEALER TO DIAGNOSE THE PROBLEM AND COULDNT FIND ANY..IT GETS VERY ANNOYING TO SEE IF THE TRUCK IS GOING TO START OR I COULD BE STRANDED SOMEWHERE ..I BOUGHT THE TRUCK IN JULY AND IT HAS INSTALLED A NEW BATTERY AND THE DEALER CANNOT DIAGNOSE THE PROBLEM.....THE TRUCK HAS ONLY 37,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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