Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#11490242October 20, 2022
AIR BAGS
Hit a deer doing 70mph. 2022 Outlander was totaled. No airbags deployed.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11488882October 11, 2022
AIR BAGS
My airbag light has been on for the past 4 days indicating a problem with the system. I am bringing my car in tomorrow to be serviced, but this car is ridiculous. This is now the 4th time that this car has been in the shop since February and needs to be investigated. This vehicle is NOT safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486936September 28, 2022
POWER TRAIN
The contact owns a 2016 Mitsubishi Outlander. The contact stated that the vehicle hesitated upon depression of the accelerator pedal. Over time, the failure worsened as the check engine warning light illuminated. The vehicle was initially taken to an independent mechanic but was later referred to a dealer for assistance. The vehicle was towed to the dealer and was diagnosed with transmission failure. The failure was linked to NHTSA Campaign Number: 16V563000 (Power Train) however, both the dealer and the manufacturer informed the contact that the recall was serviced under a prior owner. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was 79,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486938September 28, 2022
POWER TRAIN
The contact owns a 2016 Mitsubishi Outlander. The contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal. Over time, the failure worsened as the check engine warning light illuminated. The vehicle was initially taken to an independent mechanic but was later referred to a dealer for assistance. The vehicle was towed to the dealer and was diagnosed with transmission failure. The failure was linked to NHTSA Campaign Number: 16V563000 (Power Train) however, both the dealer and the manufacturer informed the contact that the recall was serviced under a prior owner. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was 79,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485066September 18, 2022
UNKNOWN OR OTHER, POWER TRAIN, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
car go's fast and take off at a hi speed' transmission slips out of gear; and stops' and can't get to go' stop at light car rolls a head' jumps to go and stops and go's slow' and jump's to go
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484953September 17, 2022
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
Two issues: 1: since the purchase of the vehicle the hood would bounce up and down while on the highway. The service team acknowledged this was a known issue and advised they would resolve. It has been 3 month with no resolution. 2: when the gas mileage drops below 30 miles left to empty the display changes to “—“ and no longer comunicates mileage left to empty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484875September 16, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Mitsubishi Outlander. The contact stated that on multiple occasions while driving at undisclosed speeds, the gears shifted intermittently and the vehicle stalled without warning. As a result of the failure the contact waited for a few seconds before restarting the vehicle. No warning light was illuminated. The vehicle was taken to the dealer however, the contact was advised to schedule an appointment online due to the hours of operation. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 22V027000 (Fuel System, Gasoline). The manufacturer was notified of the failure and the contact was advised to take the vehicle to the dealer to be diagnosed. The failure mileage was approximately 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483311September 7, 2022
POWER TRAIN
While driving on the highway the vehicle started jumping RPM and jerking violently. The RPM would rise and then dramatically fall with a clunking sound coming from CVT transmission. Problem persisted at slower speed with slightly less severity. After tech review, it was determined CVT belt was slipping and transmission prematurely failed at 42k miles. Being the second owner, vehicle is out of warranty and I was quoted $8k for a new CVT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483338September 7, 2022
ELECTRICAL SYSTEM
The passenger side mirror will not tilt down when in reverse. The side orange button is on reflecting the right passenger mirror is selected when in reverse but still does not tilt down. The back up camera is also blacking out after the recall for such. I was not experiencing issues with the back up camera before the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483207September 7, 2022
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
The first incident happened prior to knowing about the fuel pump recall. My 16 year old was driving home with other 3 younger children and the vehicle just stopped driving while they were on the interstate. Thankfully he handled the situation well and was able to coast to the shoulder safely. At only 16 and a new driver, things could have gone very badly. I never dreamed my children would be in such a dangerous situation in my brand new vehicle. The vehicle would not do anything. I could not even lock the doors. It had to be drug onto a wrecker truck because everything was locked up. It was this incident that I learned about the recall. We had no vehicle for 4 days but the problem was “fixed”. Then a month later I was driving on the interstate and the vehicle just stopped driving again! It again completely locked up and nothing worked and had to be drug onto a wrecker. I went another few days with no vehicle and the dealership said they could not find anything. They suggested that I not let the gas go below 100 miles to empty that they thought the angle of the fuel line or something might be the issue. It’s scary driving knowing it could stop at any moment with no warning. I live in Louisiana and I drive the causeway often. It’s the longest bridge over a body of water in the world. No shoulders, no way off. Just 24 miles over a lake. I’m scared to death every time I get on it. And after the last incident my HUD and some other electrical things are no longer working. I have an appointment next week to have those things looked at.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483051September 6, 2022
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, STEERING
The contact owns a 2022 Mitsubishi Outlander. The contact stated that while his wife was driving approximately 15-20 MPH on a steep incline, the brake pedal was depressed but failed to respond and felt firm. Several unknown warning lights were illuminated. Additionally, the steering wheel became difficult to turn. The contact's wife engaged the electronic parking brake but the vehicle continued rolling onto a two-lane highway. The contact's wife turned off and restarted the vehicle. The contact's wife then veered to the side of the road. The contact 's wife was able to continue driving. Additionally, the contact stated that the vehicle was experiencing electrical failures. The contact stated that the Forward Collision Avoidance chime would engage and the message "Crash Detection" would display erroneously while driving. The contact also stated that the hood of the vehicle would slightly open while driving. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer for a diagnostic test. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482977September 6, 2022
SERVICE BRAKES
Back brakes completely worn out, issue with electronic parking brake;. Front brakes have over 90% of pad remaining. Update for mechanics scanner not available in order to put vehicle into service mode for replacement of pads, pads not available to purchase
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482497September 1, 2022
STRUCTURE:BODY, FORWARD COLLISION AVOIDANCE: WARNINGS
Was driving through a sand storm at about 65mph. Forward collision sensor had to be turned off as when the wind and sand hit car, the car kept giving warning. Also hood shock aggressively. Was scared that it will pop open
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482494September 1, 2022
ENGINE, VISIBILITY/WIPER
Vehicle has 12,000 miles. I was driving about to take trip and got a warning "engine malfunction power reduced service now. Got to dealership, they think its a software issue. Seriously scared me and it could be software. Awaiting dealership to confirm. Visibility with visors down is extremely limited. Can't drive with visors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482459September 1, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Following a car they stopped all of a sudden collision warning did not activate and did not try to break had to stomp on the pedal to stop. Parking sensors do not activate until you are 2 or 3 inches away from hitting it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481129August 25, 2022
SUSPENSION
The contact owns a 2004 Mitsubishi Outlander. The contact stated that while driving at a slow speed, the front subframe detached. The contact stated that the driver’s side front wheel was pointing outwards. The contact received notification of NHTSA Campaign Number: 16V458000 (Suspension) however, the part to do the recall repair was not yet available. The vehicle was towed to the local dealer. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 180,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481095August 24, 2022
SUSPENSION
Somewhere around 9K or 10K miles, the car would wildly react to road imperfections, especially the irregularities at bridges that are not in perfect alignment with the road. When I had the car to the dealer with about 12K miles to have the hood replaced due to excessive flutter (per a TSB vs. a recall), I reported the issue. The dealer found a leaking rear shock absorber. They ordered a new one (part 4162A504) but it was on backorder. I determined that the warehouse was doing a "controlled release" of these shock absorbers because so many are bad. One online seller told me at least 3,000 other people had this issue. I belong to several Mitsubishi Outlander groups on Facebook and see many other owners asking why their cars go all over the place when hitting bumps in the road - - they too are having issues with shock absorbers although some also report front strut issues (same parts supplier?). There is no way shock absorbers should totally fail at such low mileage, and when they do, the vehicles are truly unsafe to drive. The date under "additional details" is the date of the work order to fix the issue - but it began several months earlier.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480286August 19, 2022
STEERING, SUSPENSION, UNKNOWN OR OTHER
My outlander is not 1 year old yet, I have 3 thousand miles on my dash, and I hear noises in the steering wheel, in the dash, in the passenger seat, in the back seats, I hear air coming in the window behind the driver It's very sad for a new car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479065August 12, 2022
FUEL SYSTEM, GASOLINE, BACK OVER PREVENTION
The contact owns a 2022 Mitsubishi Outlander. The contact received recall notifications of NHTSA Campaign Numbers: 22V470000 (Back Over Prevention) and 22V027000 (Fuel System, Gasoline) however, the parts to do the repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer exceeded a reasonable amount of time to complete the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478936August 12, 2022
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2022 MITSUBISHI. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM NHSTA SAFETY RECALL 22V-027. THE CONSUMER STATED THE WHEN DRIVING, THE HOOD FLOATER TREMBLES. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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