Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#11517116April 14, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE
The contact owns a 2022 Mitsubishi Outlander. The contact stated while driving from a complete stop, the vehicle failed to exceed 10 MPH. The battery warning light illuminated, and the vehicle went into LIMP Mode. The contact veered to the side of the road. The contact turned off and restarted the vehicle, and the vehicle operated as needed. The contact was able to drive to his destination; however, the vehicle later failed to restart. The vehicle was jumpstarted and taken to the dealer, where it was diagnosed but no issues were found; however, the failure reoccurred. The vehicle was taken back to the dealer, where the battery was replaced; however, upon replacing the battery, the vehicle remained in LIMP Mode with the Forward Collision Avoidance system being inoperable. Additionally, several unknown warning lights were illuminated. The manufacturer was notified of the failure and a tech support was assigned to provide remote assistance to the dealer in diagnosing the vehicle; however, the tech support was unable to duplicate the failure. The contact stated that the vehicle had been at the dealer for 71 consecutive days. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 38,249.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516979April 13, 2023
POWER TRAIN
The transmission is not working properly. It has a hesitation and causes car to lunge forward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515346April 4, 2023
ELECTRICAL SYSTEM
In any instance where the electronic shifter does not have power, vehicle cannot be placed into neutral manually to be pushed to safety. Vehicle shuts down, immobile, in place with no warning. I was in drive for approximately 30 minutes. I put the vehicle in park, then in reverse to back out of a parking space. The car was never turned off. When I went to put the vehicle into drive, the entire car lost power. There was no warning. The car was completely immobilized perpendicular to traffic. Because the shifter is entirely electronic, any time the vehicle loses power (battery, alternator, electrical issues, chip processor problem) the car cannot be placed into neutral and there is no manual override. The battery power failed with no warnings
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514434March 29, 2023
POWER TRAIN
My wife and I were at the beach when the truck started jerking really bad. I knew from the motion that transmission was locking up. We stayed 2 nights until we tried to make it home and it would slip in and out of gear. Transmission Maintenance light came on and once we made a complete stop. It acted as it didn’t want to move then would take off like a rocket. I’ve seen several models have recall on this issue but not my VIN which I find very strange.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514282March 28, 2023
WHEELS, FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
Nothing but issues with the safety of this vehicle since I purchased it. Hood flutters while driving. Backup camera stops working. Audio stops working. Front end collision sensors constantly say they're blocked and can't function even when the car is clean amd its sunny outside. The dealership says they can't ever reproduce any of the issues when I take it in. They did replace the hood but it still seems to flutter a bit when driving above 50 mph. All 4 tires have severe edgewear and the vehicle doesn't even have 17000 miles on it. I have had nothing but issue after issue with this vehicle since purchasing it in May of 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513756March 25, 2023
UNKNOWN OR OTHER
I was driving down the highway with my son in the car and it started jerking and the reving up to high rpms. I decided to get off the highway where my car would not go over 40mphs and still reving. Took to a family mechanic who said to take it to the dealership for transmission problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512539March 18, 2023
UNKNOWN OR OTHER, SUSPENSION
I have reached out to dealership regarding a noise while turning since my car was bought. They changed parts and noise is still there. I reported this immediatly. REached ot to Mitsubishi Motors also. I expressed to feel unsafe and they said its nothing to worry. I just wanted to get my money back. I have all the paperwork supporting my compliant. Filed complaint to BBB ID# 18151167 Filed complaint to TX DMV complaint - 23-0003364 I have done everything I can to be able to get my money back. All the information dates and everything is on my compaints. Emails and pictures. I can forward everything if you provide me an email address.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510713March 7, 2023
POWER TRAIN
I think the problem it’s on the transmission as the car is presenting hesitation and shuddering when accelerating, also it’s presenting rev fluctuations when driving at a constant speed, fortunately my safety and the safety of others is good until now. Yes the problem has being confirmed, no the vehicle has not being inspected by by the manufacturer, police, insurance representatives, there wasn’t any indication or warnings prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510547March 7, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Collision avoidance system and cruise control become disabled when driving. For the first 3 months vehicle system worked fine, after that the collision avoidance system and cruise control would occasionally shut off when driving. Took it to the dealership out 5 months ago, they said there was no fix and wait for a recall. Since then it is occurring more often and we made another appointment for next week to get it fixed. I've seen other comments from owners of this vehicle with the same problem. I bought this vehicle for the safety options of the collision avoidance system, but with it shutting off while driving it poses a hazard and not a safety benefit
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510018March 3, 2023
UNKNOWN OR OTHER, STEERING, SUSPENSION
After reversing out of say the drive way or parking spot there is a thump noise after putting the car into drive and proceeding to go. I have taken it to the dealer and they state multiple people are experiencing the same thing and that they have been in contact with Mitsubishi about it and they say it is normal. I have never had this happen in any vehicle I have ever owned before and for it to be told to me that multiple people are experiencing this is not very satisfactory. And should be something they look into. Another issue I recently brought to the dealers service department is the ac has a foul odor after the change of the filters. And that it smells like stagnant water or mildew and again I was told the same thing that it is common. Why would I want to ever purchase another Mitsubishi if they are saying all this is common among their brand. Seems to me the unit collecting the fluid that then gets drained from the unit when sitting still is just collecting and going stagnant and causing the smell. I have a warranty on the vehicle however everything is a normal thing people have going on with their vehicle. Seems they don't want to put in the work until say the warranty is expired. A warranty they offer along with the extended warranty to cover bumper to bumper items I purchased. Ac problem is what it is it's not a safety concern but the thump in the tire after reversing seems like it should be a recall of something to do with the suspension and I don't think it has been investigated as it should. Who is to say I'm on the interstate driving and get in an accident that not only effects myself but others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509170February 26, 2023
POWER TRAIN
I went to get my emissions check. I was informed that the rpms were not registering. After getting the car diagnosed I was informed that P1590 Mitsubishi Code - TCM To ECM Communication Error In Torque Reduction Request is the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508635February 22, 2023
UNKNOWN OR OTHER
During reverse, the infotainment screen would go black for about 1 to 2 seconds so I won't be able to see the rear of the vehicle. Vehicle never had this problem prior to being updated by the dealer. The dealer was never able to fix this issue despite being brought to their attention 3 times. They were going to inform the manufacturer but appears it was never done. I have contacted Mitsubishi customer service and they never called me or attempted to address the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507654February 16, 2023
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2018 Mitsubishi Outlander. The contact stated that while driving at an undisclosed speed, the passenger’s side headlight failed to operate. No warning lights were illuminated. The vehicle was taken to the dealer where the headlight was replaced; however, the failure recurred. The contact then stated that while driving at an undisclosed speed, the front driver’s side headlight failed to operate as needed. The vehicle was taken back to the dealer where it was diagnosed that the headlight needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507708February 16, 2023
SUSPENSION, SERVICE BRAKES
The contact owns a 2007 Mitsubishi Outlander. The contact stated while driving 20 MPH, the front driver's side A-arm separated from the vehicle and the vehicle stopped abruptly, causing the contact's body to slam against the steering wheel. The contact sustained back pains and received medical assistance. Upon towing the vehicle, the contact noticed that the entire subframe was severally corroded. The vehicle was towed to the contact's residence. The vehicle was then towed to the dealer, where the subframe was replaced. However, the dealer did not replace other corroded components. Additionally, the contact stated that the vehicle began to leak fluids after the repair was completed. The contact stated while driving 35-40 MPH and making a turn, the brake pedal was depressed but went to the floorboard and failed to respond. The contact engaged the electronic parking brake but it failed to respond. The contact then purposely crashed the passenger's side of the vehicle into the guard rail in order to stop the vehicle. The driver's air bag exploded, propelling burning chemicals that burned the contact's left arm. The contact did not seek medical assistance. A police report was filed. The vehicle was towed to the contact's residence. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 157,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11506718February 10, 2023
STRUCTURE:BODY
The hood of the vehicle flutters when the car reaches 65 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506296February 8, 2023
POWER TRAIN
I bought the vehicle in November 2022 with 88000 Miles. I started to feel a noise that seemed to be the transmission about 4 days later, a tap when doing the 2nd gear and then it felt irregular the following gears. Stopping and going felt like he was forcing himself to make 2nd gear. Due to this problem, it takes a long time to cross an intersection which could cause an accident. I took it to a mechanical workshop where they put the scanner on it and it showed several errors, when the Mechanic tested the vehicle it was when the Engine indicator light came on,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505744February 6, 2023
UNKNOWN OR OTHER
Throttle/Pedal position sensor switch voltage correlation circuit high input… it has been replaced once at beginning of January and within a week the same issue occurred. The part came from the dealership and pep boys replaced it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504391January 30, 2023
AIR BAGS
The defect is reported by the air bag on the driver's side. This defect caused emotional and physical damage in which a doctor certified trauma to the head and legs due to the malfunction of the air bag. The vehicle is currently in the workshop to be fixed, so it has not been evaluated by a dealer. on the other hand, if it was inspected by shop personnel and the insurance representative. Before the accident, the vehicle did not turn on warning lights or any other signal that would notify the defect.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11504166January 28, 2023
POWER TRAIN
Transmission not shifting properly make the car disengage while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503424January 24, 2023
STRUCTURE:BODY
The rear liftgate on this vehicle does not stop if there is an obstruction, i.e., a hand, a head or other body part. Not only does it not stop in case of obstruction, there is no audible sound made to indicate the door is in motion. I was hit in the head hard this morning - hard enough to cause stars and get a nice golf-ball sized bump on my skull. This is dangerous and should be remedied. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. In the parking lot where this occurred, a man saw the entire episode unfold, yelled out to try and stop it from happening, but I didn't realize he was yelling for me. After the incident he advised me the same thing has happened to him.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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