Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#11503422January 24, 2023
SUSPENSION, WHEELS, UNKNOWN OR OTHER
I purchased this vehicle in March, 2022. As of January 23, 2023, this vehicle has 15,700 miles. I first noticed a problem approximately four months ago. Whenever I go over a dirt road, it feels like the back end of my vehicle is flailing out of control, as if there is nothing to hold it to the road. Because I very rarely travel a dirt road, I just figured this is how this vehicle handles, and I will just need to get used to it. Then I noticed when I would hit certain bumps or uneven spots in the road, I would rock back and forth. Again, just figured it was something I would have to get used to. I had already noticed that it hydroplaned worse than any vehicle I had ever driven, but blamed it on the type of tire which it had, and became hyper aware of any water on the roads. Even the tiniest puddle. Then winter arrived!!!! I am absolutely terrified of this vehicle on any kind of snow covered road, even if the road is barely dusted with snow. I constantly feel like I am going out of control. Whenever I have to cross a bridge in freezing weather, it literally feels as if I am actually sliding on ice the entire way across, no matter how short the bridge is. Driving in snow almost feels like you are trying to drive with a flat tire. You can not drive this car over 40mph on any road condition other than dry. In every instance I have mentioned, I feel like I have control over the steering and front tires, but nothing at all behind the front seats. Just recently, on January 22,2022, I noticed my one back tire is completely bald, and the other rear tire is not much better. I had never really looked at the tires, because, why would I on a nine months old vehicle with 15,000 miles?? I immediately, the next day took it to my Mitsubishi dealer. We were there for an hour and a half. They could find nothing. I was shocked when I looked closer at my paper work after getting home. It stated right on there that excessive wear on the rr tire has been a common issue on these vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502755January 20, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Mitsubishi Outlander. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 22V027000 (Fuel System, Gasoline) however, the failure occurred after the recall repair was performed. The contact stated that after refueling the vehicle, a strong fuel odor was detected while the vehicle was parked inside the garage. The vehicle was taken to the dealer; however, no failure was found. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501965January 16, 2023
FUEL/PROPULSION SYSTEM
I received a recall in April 2022 for a fuel pump. I have been in and called 2 different Mitsubishi dealerships over 25 times to get this recall resolved. Each time they say they are out of the part and I was put on 2 different list to be called once they get the part. They keep telling me the parts are on back order. I feel that if they have a recall it shouldn’t take now it’s been 10 months for the dealerships to get the parts to have this fixed. I have to drive my car to go to work and doctor appointments, so it not being fixed it puts my life and anyone around me in danger if the fuel pump just stalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501960January 16, 2023
UNKNOWN OR OTHER
The hood shake very bad when you get up to about 60mph. It scares me because I feel like it may come unlatched. I’ve complained to the dealers everyone I go in for maintenance. Anyone I know who has one of these vehicles have the same issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500794January 9, 2023
VISIBILITY/WIPER, WHEELS, FUEL/PROPULSION SYSTEM
I CAN NOT EXPRESS HOW DISAPPOINTED I AM WITH THIS CAR. You cannot use the review camera as the screen goes black or freezes. You cannot put the visor down as you will not be able to see out the windshield. If you go to push the gas the car stutters and sometimes shuts off completely. I bought my car brand new with 200 miles on it and after 6 months of driving it they told me my tires needed to be replaced because they were dangerous. After taking it into the dealership several times I was told that's just how the car is. The first chance I get I am trading this car and getting something else, and I will never purchase from them again. They have NO PRIDE in their cars at all and it will end up getting someone killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498590December 22, 2022
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Rear view camera goes dark while backing up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498407December 21, 2022
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Driver side mirror does not always open back up when unlocking the car. Have to close the mirrors and then open them again. Cruise control will hard stop when a vehicle comes in front and takes too long to speed back up after car is no longer in front. Dangerous on high speed highways. You have to turn off cruise control when this happens to get back up to speed. Hood replacement was requested a year ago. Still waiting and still nervous driving it. Backup camera still turns off in reverse. You have to wait for it to come back on before continuing reversing. So many problems from day one. If I could, I'd get rid of this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498117December 19, 2022
SUSPENSION, STEERING
I have been having problems with the wheel turning towards the left. Once I went to Firestone and got tires I was told the my suspension is very loose. It is getting more hard to control the steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497911December 18, 2022
STRUCTURE:BODY
The hood latch is faulty. It’s a known problem for the 22 outlander. When the car drives the hood shakes as if it will lift up while driving. It has been almost a year of ownership and Mitsubishi has yet to fix this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497515December 15, 2022
SEAT BELTS
The seat belt has started to fail. It sounds like it clicks in and the warning light turns off. Once I start to drive the seat belt will come off. This has happened approximately 5 times in the last month.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497480December 14, 2022
AIR BAGS
I was in a head on collision on 12/13/2022, and the air bag failed to deploy. The failure of the air bag deployment cause my chest to slam into the steering wheel along with my knees on the steering column. I went to the hospital for observation and any unknown injuries. My chest hurts and knees along with consistent visions of my life flashing in my mind due to the trauma of this incident. The police, nurses, family, and friends said that I’m lucky to not have serious injuries from the failure of the air bag deployment. I have pictures, police report, and other supporting documents. My 2018 Outlander air bag deployment failure is a serious issue, and it needs to be looked into due to safety, lives, and failure from the air bag. Police report number is on drivers involved. All other vehicles involved air bags deployed, but my Outlander’s air bag failed to deploy. Dangerous to myself or other air bag failures. The manufacturer of the vehicle need’s notified with a full investigation into this matter.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11496898December 10, 2022
SERVICE BRAKES
12/08/22 My breaks malfunctioned prior to impact i could not stop and i rear ended another car the other persons car wasn't nearly as bad as mine ..my outlander however is totaled. even though i was only doing 30. they were replaced in September 2022 as well but the problem had happened a few times before but i didn't know if there was a recall on it until now . and i have also had my engine stall on a few occasions for no reason. im very disappointed . had my breaks not malfunctioned id still have my car
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11494690November 23, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Car throws itself forward, stalls out on highway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494434November 21, 2022
ENGINE, VEHICLE SPEED CONTROL
The car will no longer drive. It would throw itself forward uncontroably right before the transmission failed. Car has less than 50k mileage on it and was working normally previously.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493486November 14, 2022
ELECTRICAL SYSTEM, ENGINE
I’ve changed the battery at least once or twice within the first 2 years of purchasing the vehicle from the dealer with zero miles on it. Lately (in the past 2 months) I’ve changed the battery at least four times or more. Some expensive batteries as well. In the past 2 months, it’s been giving me problems including stalling on me, slowing down on the highway, sometimes won’t start at all, sometimes it’ll say electrical system service required. Once it said four-wheel drive system service required on the highway as it slew down and I had to pull aside. I’ve noticed some recalls on the vehicle via internet research. It may not be specific to my vehicle, but it does seem very familiar problems with my vehicle. Such as Electrical system: Starter assembly: Relay, Electronic stability control, Electrical system: Software and even with the transmission. I’ve towed the vehicle to the Mitsubishi dealer in Totowa, NJ today. I was informed that my specific vehicle doesn’t any recalls. Service advisor did say there are other similar vehicles did have those recalls but mine didn’t come up on the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493506November 14, 2022
UNKNOWN OR OTHER
Received recall for infotainment. A-IVD screen may appear blank while in reverse. I did not have a problem with A-IVD screen in reverse going blank. But, after doing recall, now my screen goes out for about 3sec. ( Periodically not all time). Would advise if no problem with A-IVD don’t do recall!!! Now after contacting Mitsubishi they are aware of this happening to units with no problem. Ask to return to original software was told they will get back, well haven’t heard a thing!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493095November 10, 2022
SEATS
The left back seat on the 2nd row rocks. I’m expecting twins and it’s not safe for the babies.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492263November 4, 2022
SUSPENSION
The contact owns a 2007 Mitsubishi Outlander. The contact stated while driving 60 MPH, the vehicle was wobbling. The tire pressure monitoring system warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the front subframe was corroded and the front lower control arms and ball joints needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 16V458000 (Suspension); however, the VIN was not included. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 141,524.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491550October 31, 2022
STRUCTURE:BODY
Traveling at speeds over 50mph or heading into a strong headwind the hood bounces and looks like it will fly open at anytime. Took it do the dealer who were unable to fix it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491195October 27, 2022
POWER TRAIN
Transmission has filled me twice now. The first time the transmission out was when the car is at approximately 42,000 miles. The first time it went out we were able to pull over safely, but it just gave out while going high speeds on the highway. The second time was luckily in my neighborhood where we were able to coast it back home. Both times not much warning was given. The first time was the one that put us and others at risk being on a road with 60+ speed limits.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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