Mercedes-Benz E-Class Complaints

3,253 consumer complaints on file.

#10969027March 28, 2017
AIR BAGS, STRUCTURE:BODY, WHEELS
FREEWAY CAR IN MOTION, TIRE CAME OFF TRUCK AND HIT MY CAR 2016
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10968653March 27, 2017
AIR BAGS
TAKATA RECALL. I LIVE ON THE BEACH IN ZONE A WITH AN 8 YEAR OLD CAR IN CAPE CANAVERAL. FL. I UNDERSTAND THIS IS A PRIORITY ZONE AND LIVING ON THE COAST OF THE ATLANTIC I WOULD THINK IT WOULD BE A PRIORITY ZONE WITHIN YOUR PRIORITY ZONE. HAVING RECEIVED NO INFORMATION ON PROGRESS I WOULD LIKE TO KNOW WHAT IS GOING ON?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968819March 27, 2017
FUEL/PROPULSION SYSTEM
STRONG GAS SMELL WHEN TANK IS FILLED ALL THE WAY. THIS SMELL IS PROMINENT BOTH WHEN STATIONARY OR MOVING. THE SMELL GOES AWAY WHEN THE TANK IS 3/4 FULL OR LESS. GAS HAS LEAKED FROM UNDER THE REAR SEAT ON OCCASION. THE SMELL FILLS UP THE INTERIOR OF CAR AS WELL AS OUTSIDE. MAKES MY WHOLE GARAGE WREAK OF GAS AND FEELS VERY UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968816March 27, 2017
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
STRONG FUEL SMELL COMING FROM THE OUTSIDE OF VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968558March 26, 2017
AIR BAGS
THE AIRBAGS ON THE RIGHT SIDE OF THE CAR SELF EXPLODED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10968358March 24, 2017
FUEL/PROPULSION SYSTEM
FUEL PUMP LEAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968252March 24, 2017
SEAT BELTS
DRIVER'S SIDE SEATBELT STOPPED EXTENDING HALF-WAY OUT THEN WOULD NOT RETRACT. 28,882 MILES ON THE CAR. COULD NOT SECURE SEATBELT TO DRIVE THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968135March 23, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. WHEN THE VEHICLE WAS STARTED OR WHILE DRIVING VARIOUS SPEEDS, THE SERVICE SRS AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR FAILED, BUT A REPAIR WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,914.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967762March 22, 2017
AIR BAGS
TAKATA RECALL. I'VE RECEIVED 3 NOTICES BY MERCEDES BENZ TO REPLACE MY TAKATA AIRBAGS. HOWEVER, MY DEALER SAYS THEY DO NOT HAVE THE PARTS. I'VE CONTACTED THEM REPEATEDLY OVER THE PAST YEAR. MERCEDES BENZ IN CARLSBAD CALIFORNIA STATES THEY CANNOT FIX MY AIRBAGS WITHOUT PARTS AND THEY DO NOT KNOW WHEN THE PARTS WILL ARRIVE. PLEASE HELP GET MY CAR FIXED. I'M AFRAID TO DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967213March 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967270March 20, 2017
ELECTRICAL SYSTEM, AIR BAGS, SERVICE BRAKES, ENGINE
TL* TAKATA RECALL. THE CONTACT OWNS A 2017 MERCEDES-BENZ E300. WHILE DRIVING APPROXIMATELY 71 MPH, THE BRAKES SCREECHED AND THE VEHICLE SHOOK AND THEN SHUT OFF IN THE MIDDLE OF THE HIGHWAY. THE ACTIVE BRAKE ASSIST AND "SEE OPERATOR'S MANUAL" INDICATORS ILLUMINATED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER KEPT THE VEHICLE FOR ONE WEEK. THE CONTACT RETRIEVED THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE TECHNICIAN STATED THAT THERE WAS NO REMEDY FOR THE BRAKE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V076000 (AIR BAGS) AND 17V114000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966688March 18, 2017
STEERING
THE POWER STEERING STOPPED FUNCTIONING SUDDENLY WHILE DRIVING AND I WAS UNABLE TO MAKE A TURN EXCEPT BY SUBSTANTIAL MANUAL FORCE. FORTUNATELY I WAS NOT ON A HIGHWAY AND AT 20/25 MPH ABLE TO PULL IMMEDIATELY OFF THE ROAD. THE DEALER REPAIRED IT AND SAID THAT IT WAS A COMPUTER SYSTEM ISSUE AND THAT THEY WERE AWARE OF IT BUT HAD NOT NOTIFIED CUSTOMERS. AND APPARENTLY THEY HAVEN'T DONE SO YET OR NOTIFIED THE NTSB BECAUSE NOTHING SHOWS ON THIS WEBSITE. THE OCCURRED OVER 6 MONTHS AGO SO I AM SHOCKED THAT IT HASN'T BEEN DEALT WITH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966387March 16, 2017
FUEL/PROPULSION SYSTEM
WHEN GAS TANK IS FILLED THERE IS A VERY STRONG GAS SMELL. THE FUMES FILL UP THE WHOLE GARAGE AND CAN BE SMELLED WHILE DRIVING. ONCE FUEL IS DOWN TO 3/4 TANK THE SMELL GOES AWAY. DEALER SAYS MY CAR IS PZEV AND THEREFORE DOES NOT QUALIFY FOR ACTION PE12001. THEY SAY MY VEHICLE IS EXEMPT FROM THE WARRANTY EXTENSION AFFORDED ALL OTHER CARS IN ITS CLASS. LOOKING FOR RECOURSE AS MY MECHANIC SAYS THE FUEL SYSTEM IS IDENTICAL IN THE PZEV AND NON PZEV VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965984March 14, 2017
STRUCTURE:BODY, ENGINE, SUSPENSION
FROM THE FIRST DAY THE CAR WAS DELIVERED, THE ENGINE HAD SEVERAL SERIOUS ENGINE MISS-FIRES WHERE IT WOULD NOT RUN ON ALL OF ITS CYLINDERS. DISABLING THE VEHICLE. THE DEALER WOULD RE-FLASH THE COMPUTER. FROM THE FIRST DAY THE CAR WAS DELIVERED, THE BODY FELL APART, REQUIRING A SPECIALIST FROM GERMANY TO RE-WELD AND REINFORCE THE BODY AROUND THE LEFT REAR SUSPENSION MOUNT. I HAVE THE WORK ORDERS, BUT THEY HAVE PERSONAL INFORMATION ON THEM, PREVENTING ME FROM UPLOADING THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960121March 11, 2017
FUEL/PROPULSION SYSTEM
STRONG GASOLINE SMELL WHEN CAR HAS A FULL TANK OF GAS, SMELL GOES AWAY WHEN GAS IS DOWN TO 3/4 FULL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960122March 11, 2017
POWER TRAIN
CARS WILL NOT SHIFT. IT WONT GO PASS 3RD GEAR AND ALMOST CRASHED. BROUGHT CAR TO DEALER AND PER DEALER, CAR IS KNOWN TO HAVE THE PROBLEM BUT NOT RECALL. HAD TO PAY OVER $4000 TO GET THE CAR FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959778March 9, 2017
AIR BAGS
IS BEEN A YAER WATING FOR THEM TO FIX THIS AND STILL WAITING. I BEEN TRYING TO SELL THE CAR AND SINCE THE RECALL COMES OUT ON THE SYSTEM MY CAR VALIE DROP..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959782March 9, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ E350. UPON RE-FUELING THE VEHICLE, THE CONTACT NOTICED A STRONG ODOR OF FUEL INSIDE AND OUTSIDE THE VEHICLE. THE DEALER AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM A MANUFACTURER RECALL. THE CONTACT WAS INFORMED THAT THE FUEL TANK GASKET AND THE FUEL PUMP NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959544March 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959086March 7, 2017
SERVICE BRAKES
THE SBC BRAKE SYSTEM ON MY AUTO IS SHOWING A WARNING TO SEND THE CAR TO THE DEALER. THEY TOLD ME I NEEDED A NEW ABS SYSTEM $2200.00. MANY MERCEDES OWNERS ARE HAVING THE SAME PROBLEMS WITH THE SBC BRAKE SYSTEM. THE BRAKES ARE VERY DIFFICULT AND DANGEROUS TO WORK ON! THE HYDRAULICS SHOULD HAVE A LIFETIME WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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