Mercedes-Benz E-Class Complaints

3,253 consumer complaints on file.

#10995440June 15, 2017
AIR BAGS, FUEL/PROPULSION SYSTEM
TAKATA RECALL: DEALERS INDICATE THEY DO NOT HAVE PARTS. I WANT TO SELL MY CAR BUT CAN NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995188June 14, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
MY CAR WHILE I WAS DRIVING ON THE STREET JUST SHUT DOWN RED FLASHING SCREEN SAYING STOP REDUCE BREAKING POWER START ENGINE DON'T KNOW IT SAYS THIS CAUSE CAR DON'T HAVE ANY POWER THE GAS PEDDLE DON'T WORK THE BREAKS DIDN'T EVEN GOOD THING I WAS GOING SLOW IN MY AREA HAD TO GET CAR TOWED TO MY MECHANIC WHICH THEY TOLD ME MY AIR FILTERS WAS CLOGGED WHICH I PAYED THEM TO GET NEW ONES THEN I STILL WANTED TO FIND OUT WHY MY CAR JUST SHUT DOWN SO TOOK IT TO MERCEDES DEALER IN FORT WASHINGTON PA THE CHECK IT OUT AND SAID MY BREAKS WAS WEARING SO I HAD TO PAY THEM 589.00 FOR FRONT AND BACK BRAKES SBC SYSTEM THEY SAID IS OK I AM STILL SCARED OF THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994921June 13, 2017
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E350. WHILE DRIVING 5 MPH, THE VEHICLE STALLED AND THE STOP BRAKING SYSTEM WARNING INDICATOR ILLUMINATED AND FLASHED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO A LOCAL MERCEDES-BENZ DEALER (LOCATED AT 404 PENNSYLVANIA IN PA 19034 866-383-0881) WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER REGARDING THE SPC PUMP. THE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994369June 12, 2017
FUEL/PROPULSION SYSTEM
FUEL LEAKING FROM RIGHT REAR AREA - WHEN CAR IS FILLED UP - I STOPPED WHEN PUMP CLICKED OFF - DID NOT OVERFILL - YOU HAD A EXTENSION OF WARRANTY ON MERCEDES UP TO 2009 BUT THIS 2013 HAS THE SAME PROBLEM ITS UNDER THE REAR SEAT PASSENGER SIDE - RIGHT WHERE A CAR SEAT WOULD BE FOR A KID - SOMEONE IS GOING TO GET KILLED BY THIS. THIS SHOULD BE A MANDATORY SAFETY RECALL !! 2013 SHOULD BE INCLUDED IN THE EXTENTION BIG PROBLEM WE BOUGHT THIS CAR USED AND 1ST TIME WE FILLED IT UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994525June 12, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE DEALER WAS CONTACTED AT 309-740-7951 AND CONFIRMED THAT THE VEHICLE WAS NOT ABLE TO BE SERVICED UNTIL THE FALL OF 2017. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994094June 9, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER, ATLANTA CLASSIC CARS IN ATLANTA, GEORGIA (770-279-3600) CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT DID NOT RECEIVE A RESPONSE FROM THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/09/17*LJ UPDATED 10/12/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993967June 8, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E350. WHILE STARTING THE VEHICLE, THE ABS INDICATOR WAS CONSTANTLY ILLUMINATED. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES INDEPENDENTLY APPLIED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THE CONTACT TO CALL THE MERCEDES-BENZ DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT A DIAGNOSTIC TEST WAS NEEDED. THE VEHICLE WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEE. THE FAILURE MILEAGE WAS APPROXIMATELY 162,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993983June 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT DID NOT SPEAK TO A DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR BOTH RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993837June 7, 2017
STEERING
THE ELECTRIC STEERING COLUMN ADJUSTMENT TO MOVE STEERING WHEEL UP AND/OR DOWN HAS BECOME INOPERABLE. HOWEVER THE IN & OUT ADJUSTMENT STILL WORKS. THIS MAKES PROPER STEERING WHEEL AND AIR BAG LOCATION IMPOSSIBLE. IT WAS NOTICED WHILE DRIVING THAT THE STEERING WHEEL WAS NOT IN THE PROPER/COMFORTABLE POSITION. I HAVE GONE ONLINE AND THIS APPARENTLY IS A KNOWN AND COMMON PROBLEM IN MERCEDES BENZ AUTOMOBILES. SAFE ADJUSTMENT IS IMPOSSIBLE. VEHICLE STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993122June 5, 2017
AIR BAGS
TAKATA RECALL. IT'S BEEN OVER A YEAR AND PARTS STILL ARE NOT AVAILABLE TO REMEDY THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993028June 3, 2017
SERVICE BRAKES
ROTORS FAIL AFTER VEHICLE WAS IDLE FOR 12 WEEKS. RUST CAUSED THE ROTORS TO MAKE BRAKES PULSATE. DEALER WOULD NOT HONOR WARRANTY, AND MAINTAINED THAT THE ROTORS WERE WEAR AND TEAR ITEMS. BUT SHOP FOREMAN INFORMED ME THAT THIS HAS BEEN A PROBLEM FOR THE LAST TEN YEARS AND THAT THEY REPLACE ROTORS OF VEHICLES ON THE LOT WHICH HAVE SAT FOR SEVERAL WEEKS IN THE WINTER. UPON MY INSPECTION OF THE ROTORS IT WAS CLEAR TO SEE THAT THE RUST DID INDEED CAUSE THE SURFACE OF THE ROTORS TO SCORE AND DEFORM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992905June 2, 2017
SEATS
PASSENGER SEAT HARNESS WENT OUT. NO POWER TO SEAT WILL NOT MOVE SAFETY CONCERN FOR CRASH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992168May 30, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER (JACK DANIELS AUDI OF PARAMUS, 123 ROUTE 4 WEST, PARAMUS, NJ 07652, (201) 853-2300) FOR A TRADE IN. THE DEALER DID NOT INFORM THE CONTACT THAT, WHEN THE VEHICLE WAS SOLD, IT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE DEALER WAS UNABLE TO DETERMINE IF THE MANUFACTURER COULD PROVIDE THE PARTS WITHIN A REASONABLE TIME FRAME TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992320May 30, 2017
AIR BAGS
THIS DESCRIPTION, EXACTLY AS YOU ENTER IT, MAY APPEAR IN A PUBLIC NHTSA DATABASE. DO NOT INCLUDE ANY PERSONAL INFORMATION (NAME, STREET/EMAIL ADDRESS, PHONE NUMBER, SOCIAL SECURITY/DRIVER LICENSE NUMBER, VEHICLE IDENTIFICATION NUMBER (VIN), ETC.).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991847May 26, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991677May 25, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E350. WHILE DRIVING 20 MPH, THE BRAKE SYSTEM WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO IMMEDIATELY STOP THE VEHICLE AS THE CONTACT DROVE THROUGH A RED LIGHT. THE DEALER WAS CONTACTED AT 415-673-1700 AND INFORMED THE CONTACT OF A RECALL FOR THE BRAKING SYSTEM; HOWEVER, HER VIN WAS NOT INCLUDED. THE CONTACT WAS UNABLE TO PROVIDE THE CORRECT NHTSA CAMPAIGN INFORMATION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 201,517.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968091May 23, 2017
FUEL SYSTEM, GASOLINE
2008 MERCEDES E350. CONSUMER WRITES IN REGARDS TO SENDER FUEL D/S AND REIMBURSEMENT FOR REPAIRS. *LD THE CONSUMER STATED THE VEHICLE WOULD SMELL OF FUEL AND THE CHECK ENGINE LIGHT WAS ON. THE VEHICLE WAS REPAIRED AT THE EXPENSE OF THE OWNER. THE CONSUMER WAS NOT NOTIFIED OF THE RECALL. THE CONSUMER REQUESTED A REIMBURSEMENT. UPDATED 05/23/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991065May 22, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990449May 18, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986160May 17, 2017
FUEL/PROPULSION SYSTEM
WHEN I FILL THE GAS TANK AND PARK THE CAR IN THE GARAGE I GET A HEAVY SMELL OF GAS AROUND THE REAR OF THE CAR. NO SMELL FROM INSIDE. I SEE NO LEAKING ONTO THE GROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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