Mercedes-Benz E-Class Complaints

3,253 consumer complaints on file.

#10463959July 2, 2012
FUEL/PROPULSION SYSTEM
THE VEHICLE BEGINS TO SMELL LIKE FUEL WHEN PARKED FOR ABOUT 30 MINUTES OR WHEN DRIVING FOR LONG PERIOD OF TIME. AS IF THEIR IS A LEAK IN THE FUEL PUMP OR TANK. SOMETIMES THE SMELL IS UNBEARABLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464030July 2, 2012
FUEL/PROPULSION SYSTEM
MY CAR WAS SUPPOSED TO HAVE THE INITIAL RECALL COMPLETED IN 2008. RECENTLY I NOTICED A STRONG GAS SMELL COMING FROM MY CAR AND HAS GOTTEN WORSE. I REMOVED THE REAR SEAT AND ACCESS COVER TO THE FUEL PUMP AND NOTICED A LARGE PUDDLE OF GAS ACCUMULATED/LEAKING AROUND THE FUEL PUMP SENDER UNIT AREA. ALSO THE PRODUCTION DATE OF THE PARTS WERE 2004, SO IT IS LIKELY THE DEALER DIDN'T DO ANYTHING BACK IN 2008. I NOW HAVE TO DRIVE WITH A CONSTANT SMELL OF GAS IN THE INTERIOR OF MY CAR AND CAN'T PARK IT IN THE GARAGE DUE TO RISK OF FIRE HAZARD. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463504June 28, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY E350 IS 6 YEARS OLD AND HAS 77000 MILES. THE ELECTRICAL WIRING FOR THE SIGNAL LIGHTS HAS DISINTEGRATED EXPOSING BARE WIRES AND CAUSING WIRES TO SHORT-CIRCUIT CREATING AN EXTREMELY HAZARDOUS SITUATION THAT PREVENTS THE VEHICLE FROM FUNCTIONING CORRECTLY. THIS IS CREATING A SERIOUS SAFETY HAZARD WITH POSSIBLE FIRE IN ENGINE AREA.THIS PROBLEM IS A MANUFACTURING DEFECT. MERCEDES BENZ TELLS ME THAT BECAUSE MY CAR IS OUT OF WARRANTY I HAVE TO PAY FOR THE REPAIR WHICH IS ABOUT $1000.00 DOLLARS.THE WIRE INSULATION SHOULD LAST A VERY LONG TIME IF CAR IS PROPERLY DESIGNED AND THIS WIRING PROBLEM SHOULD BE CORRECTED BY THE MANUFACTURE WITH NO COST TO THE CAR OWNERS. DUE TO THE SERIOUSNESS OF THIS PROBLEM I RECOMMEND THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION TO ORDER MERCEDES BENZ TO INVESTIGATE THIS PROBLEM AND ISSUE A SAFETY RECALL. THE MANUFACTURER IS AWARE OF THIS WIDESPREAD DEFECT BUT REFUSES TO ORDER A RECALL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462812June 23, 2012
FUEL/PROPULSION SYSTEM
EVERYTIME I FILL THE CAR UP WITH GAS I SMELL A GAS LEAK COMING FROM THE FUEL PUMP UNDER THE REAR SEAT DRIVERSIDE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462208June 19, 2012
FUEL/PROPULSION SYSTEM
WHEN THIS MODEL IS FUELED TO A FULL TANK, A STRONG GAS SMELL FILLS THE CAR (AND LATER THE GARAGE). THIS CONTINUES UNTIL THE FUEL BURNS DOWN TO 3/4 OF A TANK. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461311June 12, 2012
TIRES, WHEELS
BOUGHT A CPO CAR FROM MB WEST CHESTER, PA AND IMMEDIATELY NOTICED FRONT TIRE(S) MAKING THUD SOUND THAT IS MORE NOTICEABLE AT 25-30 MPS; ALTHOUGH AT HIGHER SPEEDS THE THUD SOUND CONTINUES. DEALER SAYS TIRE TREADS ARE ONLY WORN 30%, BUT RECOMMENDED NEW TIRES (WHICH WERE SUPPOSED TO BE ON THE CAR!!). MANUFACTURER SAYS IT SOUNDS LIKE A FLAT SPOT ON THE TIRE. I EVEN PAID FOR EXTRA WARRANTY AND STILL DEALER WILL NOT REPLACE TIRE. VERY CONCERNED FOR SAFETY BASED ON POSTS OF BLOW-OUTS, ETC. IT'S AMAZING THAT TRUCK TIRES HAVE BEEN REPLACED FOR THE SAME REASONS, BUT NOT CAR TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461008June 8, 2012
FUEL/PROPULSION SYSTEM
FUEL VAPOR LEEK AROUND THE FUEL TANK. IF TANK IS FILLED BEYOND 3/4 A STRONG ODOR OF GAS PERMEATES THE CABIN AS WELL AS THE IMMEDIATE AREA SURROUNDING THE CAR. CAN NOT KEEP IN AN ENCLOSED GARAGE FOR FEAR OF EXPLOSION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461075June 8, 2012
FUEL/PROPULSION SYSTEM
SMELL OF GAS FROM UNDER THE VEHICLE NEAR RIGHT REAR TIRE. POOL OF GAS IN PLASTIC TRAY UNDER CAR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460857June 6, 2012
FUEL/PROPULSION SYSTEM
EACH TIME I FILL UP MY E55 WITH GAS THERE IS AN EXTREMELY STRONG ODOR OF GASOLINE FUMES. IT SEEMS TO GO AWAY AT ABOUT 3/4 TANK OR LESS. THE CAR IS PARKED IN THE GARAGE AT NIGHT AND WHEN I GO OUT THERE, THE ENTIRE GARAGE SMELLS OF GASOLINE. I FEEL THE ONLY THING TO DO IS TO NOT FILL THE CAR PAST THE 3/4 TANK LEVEL. I WILL BRING IT TO MERCEDES BUT FROM WHAT I'VE HEARD IT'S A DEFAULT ON THE CARS FUEL TANK COSTING HUNDREDS OF DOLLARS TO REPAIR. I ALSO BELIEVE IT'S ONLY A MATTER OF TIME UNTIL SOMETHING TERRIBLE HAPPENS OUT THERE CAUSED BY GASOLINE FUMES AND PERHAPS SOME TYPE OF IGNITER RESULTING IN SERIOUS INJURY OR DEATH. WHY HAS MERCEDES NOT STEPPED UP AND ISSUE SOME TYPE OF RECALL ? AT THIS POINT I JUST WANT MY CAR FIXED AND I AM NOT ALONE. THIS IS A DISASTER WAITING TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459657May 25, 2012
ELECTRICAL SYSTEM
I WAS DRIVING HOME FROM WORK ON A FREEWAY TRAVELING AT ABOUT 65MPH. ALL OF SUDDEN, MY CAR STARTING TO SLOW AND DECELERATED WHICH I PULLED MY EHICLE OVER TO THE EMERGENCY LANE WHERE IT STALLED. THE CAR WOULDN'T START AFTER THAT AND I CAN SMELL THE BURNING FROM THE UNDER THE HOOD. I GOT IT TOWED TO A MERCEDES SPECIALIST SHOP. THE SHOP REPORTED THAT THERE WAS A FIRE INSIDE THE AIR INTAKE MANIFOLD THAT CAUSED DAMAGE TO OTHER COMPONENTS AS WELL WHICH WAS VERY UNUSUAL. THIS MANIFOLD COMPONENT WAS ALL BURNED AND MELTED INSIDE INCLUDING OTHER SURROUNDING COMPONENTS. I CONSULTED WITH THE MERCEDES DEALERSHIP WHICH THEY STATED THIS NEVER HAPPEN TO ANY MERCEDES MODELS SO I THINK THIS IS A DEFECT AND A SAFETY HAZARD. THIS IS ONLY A 5 YEAR OLD CERTIFIED PRE-OWNED PURCHASE MADE FROM THE DEALER 3 YEARS AGO WHEN VEHICLE HAD ONLY 38,000 MILES ON IT. UNFORTUNATELY, MY WARRANTLY JUST EXPIRED 5 MONTHS AGO. AT THIS POINT, THE DAMAGE SO FAR EXCEEDED $4,000 TO REPAIR AND THE DEALERSHIP WON'T DO OFFER ANY GOODWILL REPAIR ON IT. LUCKILY FOR ME I WAS NOT INJURE FROM THIS INCIDENT BUT IT MAY NOT BE SO LUCKY IF IT HAPPEN TO SOMEONE ELSE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10459541May 24, 2012
ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
WHILE DRIVING AROUND A SLIGHT CURVE, (BELOW POSTED SAFE SPEED LIMIT), THE FRONT BRAKES APPLIED JERKING THE CAR FIRST ONE DIRECTION AND THEN THE OTHER. THE DASH TRACTION CONTROL LITE CAME ON MOMENTARILY AS THE EVENT TOOK PLACE. THIS EVENT HAS OCCURRED NUMEROUS TIMES IN BOTH DIRECTIONS RESULTING IN EXCESSIVE WEAR AND CHAFFING ON THE OUTER TREAD OF EACH FRONT TIRE. MERCEDES TECHNICIANS RULED THE CAR WAS REACTING ACCORDING TO DESIGN AND THE CAUSE WAS WORN TIRES (EVEN THOUGH THE TIRES STILL HAD 5/32 INCH OF TREAD LEFT. THE TIRES ARE THE ORIGINAL CONTINENTAL 245/40 R 18 TIRES THAT CAME ON THE CAR AND STILL HAVE 3/32 INCH OF TREAD ABOVE THE WEAR INDICATORS. A PROFESSIONAL TIRE DEALER INFORMED ME THAT THE TIRES WERE IN DEED WORN BUT NOT ENOUGH TO FAIL STATE INSPECTIONS. MERCEDES ALLOWED ME TO LEAVE ON THIS UN-SAFE CONDITION AND CLOSED WORK ORDER COMPLAINT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459497May 23, 2012
FUEL SYSTEM, GASOLINE
FUEL LEAKING FROM THE PASSENGER SIDE ABOVE BACK TIRE AFTER FILLING FUEL TANK. THE ISSUE STARTED BACK IN JULY 2008 AND HAS PROGRESSIVELY BEEN GETTING WORSE. *TT . UPDATED 11/29/12 *BF UPDATE 11/29/12 UPDATED 12/3/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459030May 20, 2012
FUEL/PROPULSION SYSTEM
STRONG GASOLINE SMELL INSIDE CAR....FUEL SENDING UNIT UNDER REAR SEAT POOLING WITH GASOLINE......OCCURS AT FILLUP AND SMELL REDUCES AS TANK EMPTIES..... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459019May 19, 2012
FUEL SYSTEM, GASOLINE
JUST BOUGHT THE CAR, AND FIRST TIME I FILLED THE TANK UP (NEVER TOPOFF) STARTED NOTICING A SMELL OF GAS, AS THE WEEK WENT BY SMELL INCREASED.....FOLLOWED FORUMS SUGGESTIONS AND FOUND A PUDDLE OF GAS ON TOP OF THE SENDING UNIT UNDER THE REAR SEAT ON THE DRIVERS SIDE. CAR IS HARD TO DRIVE DUE THE SMELL, AND I'M ACTUALLY GETTING HEADACHES FROM IT. OWN 4 MERCEDES INCLUDING THIS, WHICH IS THE LATEST MODEL OF ALL, AND NEVER HAD A SAFETY ISSUE THAT RELATES TO GASOLINE ON ANY OF THE OTHERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458782May 17, 2012
FUEL/PROPULSION SYSTEM
THE NHTSA COMPLAINT NUMBER IS PE12001 THERE HAVE BEEN A LOT OF OWNERS WITH THE PROBLEM OF FUEL SMELL INSIDE THE CAR RELATED TO A FAILING FUEL SENDING AND LEAKING FUEL TANK IN THE W211 MODEL E-CLASS MERCEDES BENZ (2003-2009) (SEE PROVIDED LINK BELOW). MY CAR IS A 2005 AND HAS BEGUN TO SMELL LIKE FUEL INSIDE THE CABIN. MERCEDES BENZ WILL NOT TAKE RESPONSIBILITY FOR THESE FAILURES AND AS A RESULT, HAVE CREATED A DANGEROUS SITUATION FOR THE OWNERS OF THESE AUTOMOBILES. I REFUSE TO PAY FOR THESE FAILURES OUT OF POCKET AND EXPECT THE GOVERNMENT TO SIDE WITH THE OWNERS ON THIS RECALL, COMPONENT FAILURES AND UTMOST DISRESPECT AND LACK OF ATTENTION FROM MERCEDES BENZ. HTTP://MBWORLD.ORG/FORUMS/W211-AMG/363759-URGENT-NOTICE-03-06-E55S-WERE-INVOLVED-FUEL-SENDER-RECALL-BOMBS.HTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458838May 17, 2012
FUEL/PROPULSION SYSTEM
WHEN EVER YOU FILL THE GAS TANK COMPLETELY UP IT LEAKS FUEL, HAVE RETURNED VEHICLE TO DEALER AND THEY CAN NOT FIND ANYTHING WRONG WITH IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458621May 15, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I FILLED UP MY CAR WITH GAS ON FRIDAY, MAY 4, 2012 AND THEN WENT OUT. I PARKED MY CAR ON THE ROAD AND CAME BACK TO IT A COUPLE HOURS LATER. THERE WAS AN OVERPOWERING GASOLINE SMELL IN THE AREA AS I WALKED BY AND THOUGHT IT WAS ANOTHER CAR OR GAS WAS DUMPED ON THE ROAD. A COUPLE HOURS LATER I GOT INTO MY CAR AND DROVE HOME. THE GAS SMELL WAS STILL IN THE AREA WHEN I LEFT. I PARKED MY CAR AT HOME AND CHECKED IT ON SATURDAY MORNING. THE GAS SMELL WAS LESS SO I PARKED THE CAR ON THE ROAD THINKING IT WOULD BE SAFE. IN THE EVENING, I WALKED PAST MY CAR AND THE GAS SMELL WAS STRONG AGAIN. I CALLED MY LOCAL MERCEDES DEALER ON MONDAY MORNING REGARDING THE LEAK AND LET THEM KNOW ABOUT THE GAS SMELL AND THAT THE GAS GAUGE DROPPED A COUPLE OF BARS EVEN THOUGH I HAD ONLY DRIVE 13 MILES. I TOWED THE CAR IN AND THE SERVICE ADVISOR CALLED BACK WITH THE RESULT: THERE WAS A TEAR IN THE SEAL THAT IS A PART OF THE FUEL PUMP/SENDING UNIT. THEY CALLED BACK LATER TO TELL ME "DIAGNOSED THE RIGHT SIDE FUEL PUMP HAS A HOLE BURNT THROUGH HOUSING CAUSING FUEL TO LEAK OUT NEAR CONNECTOR HOUSING". THIS SITUATION IS VERY DISMAYING AND SCARY AS THE CAR HAD THE SAME FUEL PUMPS REPLACED UNDER A RECALL IN 2008. THE WORST THING IS THERE WAS A BURN IN THE FUEL PUMP HOUSING WHICH COULD HAVE ENDED IN A MUCH WORSE SITUATION WITH A FULL FUEL TANK... UPDATED 05/17/12 *BF UPDATED 06/06/12 *JS UPDATED 06/22/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458487May 14, 2012
STEERING, ELECTRICAL SYSTEM
I ATTEMPTED TO START THE CAR AND IT WOULD NOT CRANK. I CALLED MERCEDES SERVICE AND THEY SENT SERVICE TO JUMPSTART THE CAR. THE CAR FINALLY STARTED. AS I BEGAN TO DRIVE, A WARNING LIGHT STATING "POWER STEERING MALFUNCTION - CHECK OWNERS MANUAL" CAME ON. WITH CONSIDERABLE DIFFICULT, I AVOIDED THE CURB IN THE PARKING LOT AND MANAGED TO GET THE CAR TO A PARKING SPACE. THE "POWER STEERING MALFUNCTION" INDICATOR WOULD NOT COME OFF EVEN AFTER TURNING THE CAR OFF AND ON AGAIN. THE CAR BECAME UNDRIVABLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458086May 11, 2012
FUEL/PROPULSION SYSTEM
AFTER FILLING UP THE GAS TANK IN MY 2005 MERCEDES BENZ E55 UP WITH GASOLINE, THERE ARE OVERWHELMING GASOLINE FUMES THAT ENGULF THE INTERIOR AND IS ALSO PREVALENT FROM THE OUTSIDE OF THE CAR. WHEN ENTERING MY CLOSED GARAGE AFTER A GAS FILL UP, THE ENTIRE GARAGE IS ENGULFED BY THE VERY STRONG AND DISTINCT ODOR OF GASOLINE. TO FURTHER THE DESCRIPTION, PLEASE REFER TO THE CURRENT INVESTIGATION WITH THE NHTSA ACTION NUMBER: PE12001 AS REFERENCE TO WHAT IS HAPPENING WITH MY VEHICLE. THANK YOU FOR YOUR ASSISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457374May 3, 2012
FUEL SYSTEM, GASOLINE
IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER: PE12001 VEHICLE WAS TAKEN IN FOR SERVICING UNDER (EMISSIONS RECALL CAMPAIGN # 2008-020001) AND FUEL SENDER UNIT WAS REPLACED. THIS CORRECTED THE PROBLEM FOR APPROXIMATELY TWO YEARS AT WHICH POINT THE SMELL OF FUEL INSIDE THE VEHICLE RETURNED AND THERE ARE NOTICEABLE LEAKS ON BOTH THE FUEL SENDER AND FUEL PUMP. THE VEHICLE WAS TAKEN IN TO HAVE THE DEALER SERVICE THE PART UNDER THE RECALL AS THE REPLACEMENT PARTS WERE FAULTY AS THEY WERE NO DIFFERENT THEN THE PARTS THEY REPLACED. THEY ALSO NOTED THAT THE PUMP MAY BE CRACKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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