Lincoln Town Car Complaints

3,302 consumer complaints on file.

#10450649March 7, 2012
AIR BAGS
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING 30 MPH AND WITHOUT ANY WARNING, THE PASSENGER SIDE AIRBAG DEPLOYED ERRONEOUSLY. THE AIRBAG WARNING LIGHT ILLUMINATED AFTER THE AIRBAG DEPLOYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448962February 22, 2012
ELECTRICAL SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 1998 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND THE BATTERY WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO SUCCESSFULLY JUMP START THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ALTERNATOR WAS REPLACED BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHERE THE CONTACT WAS THEN INFORMED THAT THE WIRING HARNESS WAS DAMAGED AND NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT RAIN WOULD LEAK IN THROUGH THE WINDOWS DURING RAINY WEATHER. THE MANUFACTURER WAS NOT MADE AWARE OF EITHER FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448985February 22, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THAT THERE WAS A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. THE DEALER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V328000 (SUSPENSION:REAR). THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448160February 16, 2012
STEERING
THE POWER STEERING FAILED AND SUBSEQUENTLY WHEN THE STEERING PUMP WAS REPLACED THE DEALERSHIP SAID THE RACK AND PINION NEEDED TO BE REPLACED BECAUSE IT FAILED INTERNALLY. THIS VEHICLE IS A STRETCH LIMO AND DRIVEN SLOWLY AND CAREFULLY ON LEVEL SURFACES AND SHOULD NOT HAVE FAILED AT THIS LOW MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447752February 13, 2012
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER'S SIDE INTERIOR DOOR LATCH BROKE AND IS INTEGRAL TO THE DOOR PANEL. FORD DEALER SAYS THE PART IS NO LONGER AVAILABLE AND FORD HAS PROVIDED NO OTHER MEANS OF REPAIR. FORD PROVIDED THE FOLLOWING PART NUMBER: 4W1Z5423943EAA, WHICH IS NOT AVAILABLE. TO EXIT THE VEHICLE, THE WINDOW MUST BE ROLLED DOWN AND THE OUTSIDE DOOR HANDLE USED. THIS IS A POTENTIAL SAFETY RISK IF A QUICK EXIT IS REQUIRED DURING A FIRE, ACCIDENT, OR OTHER EMERGENCY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447312February 9, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR HANDLE DID NOT PROPERLY SECURE THE DOOR WHEN LOCKED. THE CONTACT ALSO STATED THAT WHILE DRIVING 20 MPH ON A CURVE, THE FRONT DRIVER'S DOOR OPENED. THE SPRING ON THE HANDLE WAS FAULTY AND CAUSED THE DOOR TO OPEN WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILUR DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445472January 26, 2012
ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE HORN AND CRUISE CONTROL WERE INOPERATIVE. A LOCAL MECHANIC DIAGNOSED THAT THE HORN WOULD NEED TO BE REPLACED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443549January 12, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 35 MPH, A LOUD NOISE EMITTED FROM THE OUTSIDE REAR OF THE VEHICLE. THE CONTACT CONTINUED TO DRIVE AT A REDUCED SPEED. LATER, BOTH FRONT COIL SPRINGS WERE REPLACED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 02/14/12*LJ THE FRONT HUB ASSEMBLIES AND REAR WHEEL BEARINGS WERE REPLACED. UPDATED 02/27/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443628January 12, 2012
ENGINE AND ENGINE COOLING
THE INTAKE MANIFOLD IS PLASTIC AND HAS CRACKED, LEAKING FLUID ALL OVER. CAUGHT IT BEFORE ENGINE OVERHEATED, BUT LOOSING FLUID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441917December 30, 2011
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION
SON WAS OPERATING THE VEHICLE. AS HE MADE A LEFT TURN, HE HEARD A LOUD CLUNKING SOUND AND THE RIGHT SIDE OF THE VEHICLE CRASHED TO THE GROUND. HAD THE CAR TOWED HOME AND SUBSEQUENTLY TOWED TO THE REPAIR SHOP THE NEXT DAY. WAS TOLD THAT THE LOWER RIGHT BALL JOINT HAD FAILED, SUBSEQUENTLY SNAPPING THE STABILIZER LINK. THIS HAPPENED IN AUGUST 2010. NOVEMBER 15, 2011, I WAS DRIVING HOME. STOPPED TO AIR UP MY RIGHT REAR TIRE. UPON RE-ENTERING THE VEHICLE AND BACKING OUT, THE RIGHT FRONT SIDE FELL TO THE GROUND. AGAIN, THE RIGHT FRONT LOWER BALL JOINT FAILED. THIS TIME, I HAD TO ALSO REPLACE THE RIGHT FRONT LOWER CONTROL ARM, RIGHT FRONT STABILIZER LINK, RIGHT FRONT SHOCK AND RIGHT FRONT BALL JOINT. THERE IS A SERIOUS PROBLEM WITH THE 1997 LINCOLN TOWNCAR'S FRONT END. WHEN THE MECHANIC WENT TO INSTALL THE RIGHT LOWER BALL JOINT (WHICH IS A PRESSED FIT) THE BALL JOINT WENT RIGHT IN BY HAND, WHICH INDICATED THAT THE RIGHT FRONT LOWER CONTROL ARM WAS FAULTY. I NOW HAVE A RATTLING SOUND COMING FROM THE LEFT FRONT SIDE. I'M REALLY SCARED TO DRIVE THIS CAR. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440546December 20, 2011
SEATS
DRIVER'S SEAT HEATER ELECTRICAL FAILURE, SHORTED CAUSED FIRE, 2"X4" BURN HOLE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10440817December 20, 2011
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
THE OIL PAN RUSTED THROUGH AND CAUSED ALL THE OIL TO LEAK OUT ONTO THE GROUND. THE CRUISE CONTROL COMPUTER KEEPS CAUSING THE CAR TO TAKE OFF OR NOT EVEN WORK AT ALL WHEN U SET IT, WHEN THE CAR TAKES OFF AFTER SETTING IT THE GAS PEDDLE GOES ALL THE WAY TO THE FLOOR AND IT WILL NOT DEACTIVATE UNLESS YOU SHUT THE CAR OFF WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438984December 8, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT NOTICED THAT THE WINDSHIELD WIPERS BEGAN TO FUNCTION ERRATICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC ADVISED THAT THE MOTOR COULD POSSIBLY NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 01V258000 (VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438659December 5, 2011
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP, FUEL SYSTEM, GASOLINE
THE SEAL MATERIAL BETWEEN THE FUEL FILLER PIPE AND THE FUEL TANK IS DEFECTIVE AND DOES NOT PREVENT FUEL LEAKAGE. THIS FUEL LEAKAGE COULD RESULT IN A VEHICLE FIRE IF AN IGNITION SOURCE WERE PRESENT. A RECALL (RECALL 95V06300) TO REPLACE THE DEFECTIVE SEAL WAS ISSUED. BECAUSE OF A TIME LAPSE, THE MANUFACTURER HAS REFUSED TO HONOR THE RECALL ON THIS VEHICLE AND THE HAZARD STILL EXISTS. ANY ATTEMPT TO FILL THE FUEL TANK TO FULL WILL CAUSE IMMEDIATE AND HEAVY FUEL SPILLAGE. A TIME PERIOD DOES NOT ELIMINATE A DEFECT NOR A POTENTIAL VEHICLE FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436702November 22, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE REPAIRED AND THE TECHNICIAN NOTICED THE REAR PASSENGER'S SIDE AXLE SEAL WAS LEAKING OIL. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 04V328000 (SUSPENSION: REAR). THE CONTACT EXPERIENCED THE IDENTICAL FAILURE AS MENTIONED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436477November 20, 2011
SERVICE BRAKES, HYDRAULIC, POWER TRAIN, VEHICLE SPEED CONTROL
AFTER BEING PARKED IN PARKING LOT - ENGINE TURNED OFF, NO RADIO PLAYING, ETC. WE STARTED THE VEHICLE UP, BACKED UP, BRAKED, PUT IN DRIVE AND ACCELERATED AT WHICH TIME THE VEHICLE IMMEDIATELY ACCELERATED OUT OF CONTROL. BRAKES WOULD NOT STOP THE CAR. THE CAR CONTINUED TO ACCELERATE FASTER AND FASTER. WE RAN OVER A COUPLE OF ISLANDS, PULLED FIRE HYDRANT OUT OF THE GROUND, RAN INTO A WALL, VEHICLE CONTINUED TO ACCELERATE AND IT SEARED FROM THE WALL, ACCELERATING FASTER WE KNOCKED 6 PARKED CARS OUT OF THE WAY LIKE THEY WERE BOXES ALL THE WHILE BRAKING TO NO AVAIL VEHICLE CONTINUING TO ACCELERATE FASTER HEADED ACROSS THE PARKING LOT TOWARD A CHAIN LINK FENCE WE THREW THE GEAR SHIFT INTO PARK ABOUT THE SAME TIME WE HIT THE FENCE. THE VEHICLE BALKED AND CAME TO STOP IN ABOUT 50 FEET IN AN ADJACENT PARKING LOT ON THE OTHER SIDE OF THE FENCE RIPPING ABOUT 50 FEET OF THE FENCE WITH IT. FRONT END DEMOLISHED, RADIATOR STEAMING, ENGINE STILL RUNNING, RIPPED UNDERCARRIAGE FLATTENED TIRES FROM RIMS. TOTALED THE CAR. AND AIR BAGS DID NOT DEPLOY. ONLY INJURIES WERE BRUISES AND SPRAINS AND EMOTIONAL PROBLEMS. PRAISE GOD. 2 ADULTS AND 3 CHILDREN WERE IN THE CAR. I KNOW THE CAR MALFUNCTIONED AND LINCOLN HAS A RESPONSIBILITY TO THE PUBLIC TO INVESTIGATE, DETERMINE CAUSE & CORRECT. LOOK AT THE INSURANCE REPORT INVESTIGATIVE REPORT. THEY TELL ME IT COST TOO MUCH TO INVESTIGATE THE CAUSE SINCE THERE WERE NO SEVERE INJURIES, .THERE ARE MANY SIMILAR INCIDENTS ON THE INTERNET AND SOME NOT SO FORTUNATE. THERE IS A SAFETY ISSUE HERE AND THE PUBLIC HAS THE RIGHT TO HAVE THESE ACCIDENTS INVESTIGATED. THE TRAUMA OF BEING IN AN OUT OF CONTROL VEHICLE IS DEVASTATING AND LINCOLN HAS A PUBLIC LIABILITY TO MAKE THAT DETERMINATION TO SAVE FUTURE LIVES. 2 ADULTS AND 3 CHILDREN ARE STILL EMOTIONALLY DISTURBED ABOUT THIS. ARE ALSO SIMILAR INCIDENTS WITH OTHER FORD PRODUCTS. PLEASE RESPOND. *TR
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#10436218November 17, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT HEARD A LOUD KNOCKING NOISE COMING FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC ADVISED THAT THE REAR DRIVER SIDE AXLE AND WHEEL BEARINGS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 04V328000 (SUSPENSION:REAR) THAT BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437012November 17, 2011
EQUIPMENT:APPLIANCE:AIR CONDITIONER
2003 LINCOLN TOWN CAR. CONSUMER WRITES IN REGARDS TO A TOXIC MOLD PROBLEM *TGW THE CONSUMER WAS INFORMED THE VEHICLE WAS NOTORIOUS FOR BODY LEAKS. THE CONSUMER STATED WHEN HE WENT TO VACUUM THE RIGHT REAR FLOOR BOARD, HE NOTICED IT WAS SOAKED. THE DEALER PULLED UP THE CARPET AND DISCOVERED THE LEAK WAS COMING FROM THE A/C UNIT. THE DEALER INFORMED THE CONSUMER, IT WOULD COST $1200 TO PULL THE DASH TO RECTIFY THE PROBLEM. FORD WAS WILLING TO REDUCE THE PRICE BY HALF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435733November 10, 2011
SUSPENSION:REAR
2003 LINCOLN TOWN CAR. CONSUMER WRITES IN REGARDS TO A SOUND IN THE REAR END OF VEHICLE *TGW THE CONSUMER STATED THE REPAIR SHOP FOUND TWO AXLES WITH GROOVES CUT INTO THE BEARING JOURNALS NEARS THE FLANGES. THE CONSUMER DISCOVERED A RECALL HAD BEEN ISSUED FOR THE PROBLEM. THE CONSUMER LEARNED THE GARAGE DID NOT REPLACE THE AXLES, BUT THE ROLLER BEARING WERE REPLACED. THE CONSUMER REFERENCED RECALL # 04V328000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435185November 10, 2011
FUEL SYSTEM, GASOLINE, VISIBILITY
THE FUEL FILLER WILL NOT ACCEPT GASOLINE AT A NORMAL RATE. EVEN AT MINIMUM SPEED IT WILL SHUT OFF AND/OR SPIT FUEL BACK. HAVE USED DIFFERENT PUMPS, DIFFERENT STATIONS, DIFFERENT POSITIONS HAPPENS ALMOST 100% OF THE TIME. ALSO MAJOR WATER LEAKAGE AROUND WINDSHIELD ON PASSENGER SIDE OF CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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