Lincoln Town Car Complaints

3,302 consumer complaints on file.

#10460489May 31, 2012
SEAT BELTS, AIR BAGS
2006 LINCOLN TOWNCAR, PROBLEM DIAGNOSIS WAS LEFT FRONT SEAT TENSIONER *BF THE CONSUMER WAS TOLD BY DEALERSHIP THAT THE PROBLEM WAS THE LEFT FRONT SEAT BELT TENSIONER AND THAT THE AIRBAG WOULD NOT WORK WITH THE SEAT BELT UPDATED 6/7/12 *SD UPDATED 07/13/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458895May 18, 2012
TIRES
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR EQUIPPED WITH MICHELIN ENERGY LX4 TIRES, SIZE P225/60/R17. THE CONTACT STATED THAT THE FRONT DRIVER'S TIRE AND BOTH REAR TIRES HAD DRY ROTTED. THE CONTACT STATED THAT THE TIRES HAD BEEN INSTALLED ON THE VEHICLE FOR TWO YEARS. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THE TIRES WERE NOT COVERED BY WARRANTY OR RECALL FOR DRY ROTTING. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458939May 18, 2012
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR SIGNATURE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, HE ATTEMPTED TO APPLY THE BRAKES AND HIS FOOT ACCIDENTALLY DEPRESSED THE ACCELERATOR PEDAL AS WELL. THE VEHICLE LUNGED FORWARD AS A RESULT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THEY WERE UNABLE TO ASSIST HIM SINCE THEY WERE NOT ABLE TO ALTER THE DESIGN OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 67,000. UPDATED 6/7/12 *CN THE CONSUMER STATED HE HIT ANOTHER VEHICLE. THE CONSUMER DID NOT STATED IF THERE WAS ANY PROPERTY DAMAGE. HE ALSO STATED THE ACCELERATOR AND BRAKE PEDALS WERE TOO CLOSE TOGETHER.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10458306May 14, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE VEHICLE ACCELERATED ABNORMALLY AT RANDOM INTERVALS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS ADVISED THAT THE FAILURE WAS CAUSED BY DRIVER ERROR. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458479May 14, 2012
ELECTRICAL SYSTEM, SEAT BELTS, AIR BAGS
THE PASSIVE RESTRAINT INDICATOR LIGHT (SHOWS AN AIRBAG AND SEATBELT), ALSO CALLED SEATBELT RETRACTOR, CAME ON AND REMAINED ON WITH AN AUDIBLE ALARM (5 BEEPS, 5 TIMES) REPEATING EVERY 30 MINUTES. THE PROBLEM DIAGNOSIS WAS FOR THE RIGHT FRONT SEAT BELT PRETENSIONER (PASSENGER SIDE). A LINCOLN DEALER SERVICE EMPLOYEE SAID THE AIRBAG WILL NOT WORK WITH THIS PROBLEM. AT ANOTHER LINCOLN DEALERSHIP I WAS TOLD MANY 2006 TOWNCARS HAD THE SAME PROBLEM, BUT ON THE DRIVER? SIDE, MINE IS ON THE PASSENGER. THE PROBLEM STARTED AROUND 114,000 MILES, MY CAR IS NOW ABOUT 117,000 MILES. AND I WAS NOT INVOLVED IN A CRASH. A FORD EMPLOYEE TOLD ME LAST YEAR?S SUPPLIER WENT OUT OF BUSINESS, SO THEY HAD TO CHANGE THE MANUFACTURER FOR THE NEW PART. THE PRICE WENT FROM $150.00 FOR THE PRETENSIONER TO $360.00 FOR THE KIT (FROM THE NEW MANUFACTURER), THE ONLY THING YOU CAN GET TO FIX THE PROBLEM, EVEN THOUGH YOU DON?T NEED A NEW SEAT BELT, BUCKLE, ETC?. BECAUSE OF THE ADDITIONAL INSTALLATION COSTS ($200.00 TO $330.00), MANY PEOPLE MAY NOT BE ABLE TO AFFORD THE FIX. IN MY SITUATION, NEITHER LINCOLN, NOR FORD WERE ABLE TO GET MY PART. IT IS NOT BECAUSE MY PART WAS THE WRONG NUMBER, IT IS BECAUSE THE PART IN THE BOX WAS THE WRONG PART. WE ARE SUPPOSED TO GET NUMBER FIVE, I BELIEVE, TOMORROW, 5/15/12. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457941May 9, 2012
SEATS
TL* THE CONTACT OWNS A 2010 LINCOLN TOWN CAR. THE CONTACT WAS DRIVING 65 MPH WHEN THE DRIVER'S SEAT WIRING FAILED AND CAUSED THE SEAT TO MOVE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS ADVISED THAT THE MALFUNCTION OCCURRED DUE TO A BEVERAGE UNDER THE SEAT SPILLING ONTO THE WIRES. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 102,754.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457387May 3, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHEN ATTEMPTING TO BRAKE, HIS FOOT WOULD SPORADICALLY SLIP OFF THE BRAKE PEDAL AND ONTO THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT DIAGNOSED OR SERVICED. THE CURRENT AND FAILURE MILEAGES WERE 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457389May 3, 2012
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHEN ATTEMPTING TO BRAKE, HIS FOOT WOULD SPORADICALLY SLIP OFF THE BRAKE PEDAL AND ONTO THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT DIAGNOSED OR SERVICED. THE CURRENT AND FAILURE MILEAGES WERE 20,000. UPDATED 06/05/12*LJ WHEN USING THE BREAK PEDAL THE FOOT ALSO TOUCHES THE GAS PEDAL. ALSO, WHILE STOPPING THE CAR SUDDENLY SURGES FORWARD. UPDATED 06/06/12*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457112May 2, 2012
VISIBILITY
TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WERE CONTINUOUSLY ON AND WOULD NOT SHUT OFF. THE CONTACT STATED THAT HE HAD TO SHUT THE VEHICLE OFF AND BACK ON IN ORDER TO STOP THE WIPERS. THE CONTACT STATED THAT THE FAILURE RECURRED A FEW MOMENTS LATER. THE VEHICLE HAD NOT BEEN TO THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456975May 1, 2012
SEAT BELTS, AIR BAGS
THE PROBLEM DIAGNOSIS WAS THE LEFT FRONT SEAT BELT TENSIONER. A LINCOLN DEALER SERVICE EMPLOYEE SAID "THE AIR BAG WILL NOT WORK WITH THIS PROBLEM". AT ANOTHER LINCOLN DEALERSHIP A SERVICE EMPLOYEE MENTIONED "THIS HAS BEEN A REAL NIGHTMARE", MANY ARE HAVING THIS SAME PROBLEM. I HEAR THEY HAD TO CHANGE THE MANUFACTURER FOR THE NEW PART. BECAUSE OF THE PART AND INSTALLATION COST, PERHAPS MANY PEOPLE MAY NOT BE ABLE TO AFFORD THE FIX, THEREFORE LEAVING THEM IN A DANGEROUS SITUATION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456957April 30, 2012
SEATS
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT AS SHE STARTED THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THE SEAT ASSEMBLY WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 117,000 AND THE CURRENT MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456363April 24, 2012
AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT WAS DRIVING 35 TO 45 MPH WHEN THE DRIVER'S SIDE AIR BAG DEPLOYED AND EXPLODED WITHOUT WARNING. THE FAILURE CAUSED INJURIES TO THE CONTACT'S BACK. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS ALSO NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 135,075 UPDATED 6/4/12 *CN UPDATED 06/11/12
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10455992April 21, 2012
UNKNOWN OR OTHER
THE CAR HAD BEEN DRIVEN ON A TRIP OF APPROXIMATELY 450 MILES AND WAS THEN PARKED IN OUR DRIVEWAY WHERE IT SAT WITHOUT BEING ENTERED, CRANKED OR DRIVEN FOR 2 WEEKS. AT AROUND MIDNIGHT, WHILE MY FAMILY WAS SLEEPING, A NEIGHBOR CAME BEATING ON OUR DOOR TO TELL US THAT THE CAR WAS ON FIRE. AT THAT POINT, THE FIRE WAS COMPLETELY INVOLVED UNDER THE HOOD OF THE CAR, WITH SMOKE GETTING INTO THE CABIN OF THE CAR. THE FRONT TIRES MELTED TO THE GROUND. THE CAR WAS A TOTAL LOSS. MY HUSBAND WAS ABLE TO QUICKLY MOVE ANOTHER CAR PARKED NEARBY BUT IT HAD SLIGHT PAINT BLISTERING ON THE BODY NEAREST THE FIRE DUE TO THE HEAT. *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10455813April 19, 2012
UNKNOWN OR OTHER
THE VEHICLE WAS PARKED WHEN WE WERE INFORMED THAT THERE WAS SMOKE COMING FROM OUR VEHICLE, I WENT TO INVESTIGATE AND FOUND THAT THE VEHICLE WAS SMOKING TERRIBLY, I RAISED THE HOOD AND THERE WAS FIRE, THE FIRE DEPARTMENT WAS CALLED, WE GOT A FIRE EXTINGUISHER AND PROCEED TO PUT THE FIRE OUT. THE FIRE DEPT. ARRIVED AND FINISHED UP AND WROTE UP SOME INFORMATION. I HAD THE VEHICLE TOWED HOME WHERE IT NOW SITS. *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10454266April 5, 2012
SUSPENSION
WAS TOLD BY FORD THAT MY CAR WAS NOT IN THE RECALL DATE, HOWEVER MY ISSUE IS THE SAME. I PURCHASED THIS CAR IN MARCH 2010 AND RIGHT OFF I HAD ISSUES WITHIN THE FIRST WEEK. TOOK IT BACK AND HAD TO HAVE THE BEARING REPLACED. I COMPLAINED OF A "NOISE" ON LEFT SIDE. SEEMS IT NEVER WENT AWAY. NOW A FEW MONTHS AGO I HAD TO PARK IT BECAUSE "FLUID" WAS LEAKING ON THE LEFT REAR. I TOOK IT TO A MECHANIC AND HE IS TELLING ME I NEED BEARING REPLACED AND SOMETHING ABOUT A AXLE MAYBE! OK, I CALLED FORD LAST YEAR AND WAS TOLD THE SAME THING I AM READING ALL OVER THE INTERNET ON THIS RECALL. MY CAR IS NOT IN THIS RECALL! WHAT HOW CAN THIS BE, I HAVE A 2003 AND I HAVE THE SAME ISSUE HERE! PLEASE LOOK INTO THIS AS I HAVE NOT DRIVEN MY CAR SINCE 11/2011 AND VERY FRUSTRATED OVER THIS ENTIRE PURCHASE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453311March 28, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2000 LINCOLN TOWN CAR. WHILE PARKED, THE CONTACT NOTICED COOLANT LEAKING FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC STATED THAT THE INTAKE MANIFOLD ASSEMBLY WAS FRACTURED AND WOULD HAVE TO BE REPLACED. THE MECHANIC STATED THERE WAS A RECALL FOR THE ENGINE AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER ADVISED THE CONTACT, THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE RECALL WAS A VOLUNTARY MANUFACTURER'S RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 6/25/12 *CN UPDATED 06/29/12.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453187March 27, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THAT SHORTLY AFTER PURCHASING THE VEHICLE THE REAR SUSPENSION FAILED, CAUSING THE REAR OF THE VEHICLE TO DROP. THE CONTACT HAD THE VEHICLE TOWED TO THEIR HOME WHERE HE NOTICED THAT THE AXLE WAS FRACTURED IN HALF. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. 04V328000 (SUSPENSION:REAR) AND CALLED THE MANUFACTURER. THE MANUFACTURER STATED THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN . THE FAILURE MILEAGE WAS 95,972.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452521March 21, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT CONTINUED TO DEPRESS THE BRAKE PEDAL AND SHIFTED INTO NEUTRAL IN ORDER FOR THE VEHICLE TO COME TO A STOP. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451131March 12, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE STOPPED, THERE WAS AN INCREASE IN ENGINE RPMS. THE CONTACT APPLIED HEAVY PRESSURE TO THE BRAKE PEDAL UNTIL THE RPMS RETURNED TO NORMAL. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO TWO AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451034March 9, 2012
FUEL SYSTEM, GASOLINE, SERVICE BRAKES, HYDRAULIC
I HAVE A 2005 LINCOLN TOWN CAR, SIGNATURE SERIES, THAT ON THE SAME DAY ON TWO OCCASIONS WHILE GOING SLOW AND LIGHTLY BRAKING THE CAR SUDDENLY ACCELERATED. MY FOOT WAS NOT ANYWHERE CLOSE TO THE GAS PEDAL. THIS HAS NEVER HAPPENED BEFORE AND NOT IN THE LAST TWO WEEKS. I WENT UP ON THE NET AND FOUND MANY OTHER PEOPLE HAD REPORTED THE EXACT SAME PROBLEM WITH THAT EXACT YEAR AND MODEL LINCOLN. A NUMBER OF WHICH WENT TO THEIR LOCAL FORD DEALER ONLY TO FIND THEM TO SAY WE CHECKED IT OUT THOROUGHLY AND FOUND NOTHING WRONG. I EXPECT THIS COULD VERY WELL HAPPEN AGAIN AND CREATE A VERY SERIOUS ACCIDENT. I JUST WANT TO GO ON RECORD AS HAVING REPORTED THIS INCIDENT TO AS MANY PLACES AS POSSIBLE SO THAT IN THE EVENT IT CAUSES AN ACCIDENT IN THE FUTURE I HAVE SOME RECOURSE IF THEY SAY IT WAS ONLY DRIVERS ERROR. I MAY SEND THIS TO NTSB, CONSUMERS GUIDE, AND INSURANCE SAFETY BOARD AND OTHERS IN HOPES OF GETTING SOME ANSWER OTHER THAN , COULD NOT DUPLICATE PROBLEM. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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