Lincoln Town Car Complaints

3,302 consumer complaints on file.

#10405846June 10, 2011
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THAT HE WOULD FEEL VIBRATIONS COMING FROM THE REAR END WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT EXAMINED THE VEHICLE HIMSELF AND NOTICED THE REAR WHEEL BEARINGS WERE VERY LOOSE. AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V328000 (SUSPENSION:REAR). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 142,692.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405100June 8, 2011
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
2007 LINCOLN TOWN CAR. CONSUMER STATES UNINTENDED ACCELERATION *TGW THE CONSUMER STATED THE DEALER KEPT THE VEHICLE FOR A COUPLE OF DAYS AND STATED THERE WAS NOTHING WRONG WITH VEHICLE AND IT WAS PROBABLY DUE TO DRIVER ERROR. THE CONSUMER STATED THE SUDDEN ACCELERATION HAPPENED FOR A SECOND TIME ON MAY 11, 2011. THE CONSUMER WAS ABLE TO TURN THE KEY OFF AFTER SLAMMING ON THE BRAKES HAD NO EFFECT OF TRYING TO STOP THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402053May 19, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE DRIVER SIDE FLOOR MAT ONLY HAD ONE HOOK THAT KEPT THE FLOOR MAT SECURED TO THE CARPET. THE FLUORINATED WOULD FREQUENTLY BECOME CAUGHT UNDER THE ACCELERATOR PEDAL, WHICH THE CONTACT HAD TO CONTINUE TO RELEASE THE FLUORINATED WHILE DRIVING. THE DEALER WAS CONTACTED WHO STATED THE VEHICLE COULD BE REPAIRED BUT AT THE CONTACTS EXPENSE. THE CONTACT BELIEVED THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE REPAIRS. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 48,270.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402130May 19, 2011
TIRES, TIRES:SIDEWALL
TL* THE CONTACT OWNS A 1992 LINCOLN TOWN CAR WITH A SET OF GOODYEAR ARRIVIVA 2 TIRES, LINE SIZE P205/75 R15. THE CONTACT STATED THAT THE TIRES WERE ORDERED FROM THE MANUFACTURER AND AFTER RECEIVING THE TIRES, THE CONTACT NOTICED WRINKLES ON THE SIDE WALL. HE THEN RETURNED ALL OF THE TIRES TO THE MANUFACTURER AND THE MANUFACTURER AGREED TO REPLACE THE TIRES. THE CONTACT STATED THAT IF HE HAD NOT IDENTIFIED THE WRINKLES, THE TIRES COULD HAVE FAILED OR BLOWN WHILE DRIVING. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400802May 13, 2011
ENGINE AND ENGINE COOLING
I WAS DRIVING FROM FLORIDA TO SOUTH DAKOTA AND STARTED UP THE FIRST FOOTHILL OF THE OZARK MOUNTAINS ABOUT 35 MILES WEST OF JONESBORO, ARKANSAS ON US 63. THE CRUISE CONTROL HAD JUST STARTED TO INCREASE THE ENGINE RPMS WHEN I HEARD A BANG FOLLOWED BY WHAT I THOUGHT WAS A BELT OR SOMETHING THUMPING ON THE INSIDE OF THE HOOD. FORTUNATELY THERE WAS THE 2ND ENTRANCE TO A REST STOP ON US 63 IMMEDIATELY TO MY LEFT AND I PULLED INTO THE PARKING LOT. US 63 IS A 2 LANE HIGHWAY WITH AN OCCASIONAL PASSING LANE ON SOME HILLS. IT WAS ALSO FORTUNATE IT HAPPENED AT THAT POINT OR I WOULD HAVE BEEN IN A DIFFICULT AND DANGEROUS POSITION WITH LITTLE ROOM TO GET SAFELY OFF THE HIGHWAY WITH THE NARROW SHOULDERS AND ROCK CUTS RIGHT UP TO THE ROAD. I OPENED THE HOOD AND RESTARTED THE ENGINE IN THE PARKING LOT. IT WAS THEN I FOUND SOMETHING EXPLODING ON THE PASSENGER SIDE OF THE ENGINE. I COULD SMELL A LOT OF GAS AND SHUT THE ENGINE OFF IMMEDIATELY. I CALLED AAA AND WAS CARRIED BACK TO JONESBORO ON A FLATBED ABOUT 3 HOURS LATER. I WENT TO CAVENAUGH FORD THE NEXT MORNING AND THE PROBLEM WAS DIAGNOSED AS A SPARK PLUG BLOWN OUT OF THE #3 CYLINDER. THE REPAIR WITH A FULL SET OF NEW PLUGS INSTALLED IN ADDITION TO THE BAD CYLINDER COST $629 PLUS AN ADDITIONAL $190 FOR TOWING. ONE ADDITIONAL PLUG ON THE DRIVER SIDE OF THE ENGINE WAS ALSO LOOSE AND A POTENTIAL BLOWOUT. THESE PLUGS WERE FACTORY ORIGINAL AND HAVE NOT BEEN CHANGED SINCE THE CAR WAS NEW. THE MECHANIC TOLD ME THE PLUGS WERE NOT PROPERLY TORQUED IN AT THE FACTORY WHICH RESULTS IN LOOSENING OF THE THREADS IN THE HEAD OVER TIME FROM THE PERCUSSION IN EACH CYLINDER. THIS APPEARS TO HAPPEN QUITE OFTEN ON THE 4.6 AND 5.4 LITER ENGINES. I WAS LUCKY SINCE MANY FIRES HAVE ALSO OCCURRED BECAUSE OF THESE PLUGS BLOWING OUT OF THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397689April 19, 2011
ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER
FORD MOTOR COMPANY, P.O. BOX 1904, DEARBORN, MICHIGAN 48121, CHOSE TO NOT WARN A SEGMENT OF THEIR FULL-SIZE CAR OWNERS WHO ARE "CIVILIAN" THAT THEIR CARS WERE PRODUCED WITH A PLASTIC INTAKE MANIFOLD THAT WAS FAILING AND CAUSING ENORMOUS COOLANT PROBLEMS FOR THEIR 4.6L V-8 ENGINES AND OTHER COMPONENT ENGINE PARTS. BECAUSE FORD DID NOT NOTIFY ME OF THEIR KNOWN PROBLEMS WITH THE INTAKE MANIFOLD THE DEFECTED PART CAUSED MY CAR TO REPEATEDLY LOOSE COOLANT AND CAUSE MY CAR TO OVERHEAT AND FINALLY BLOW MY INTAKE MANIFOLD GASKET CAUSING ME TO REPLACE DEFECTIVE INTAKE MANIFOLD (COPY OF SHOP BILL ATTACHED) AND CAUSING UNKNOWN DAMAGES TO MY ENGINE. I AM REQUESTING A REFUND FOR THESE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396568April 17, 2011
TIRES, TIRES:SIDEWALL
IN 2008, I PURCHASED A NEW LINCOLN TOWN CAR. THE TIRES ON THE CAR ARE MICHELIN ENERGY LX4 XSE RADIALS. THE DOT NUMBER IS M3XHDEH3X0208. TREAD WEAR IS SHOWN AS 500. TIRE SIZE IS P225/60R17. MY COMPLAINT IS THAT ALL 4 TIRES SHOW SIDEWALL CRACKING. THE CAR HAS 23,000 MILES ON IT. TREAD WEAR LOOKS TO BE ABOUT HALF OF NEW. THE SIDEWALL CRACKING IS EXTENSIVE, AND I BELIEVE EXTREMELY DANGEROUS, ESPECIALLY IN WEST CENTRAL FLORIDA, WHERE I LIVE, BECAUSE OF THE HIGH AMBIENT DAYTIME TEMPERATURES. I HAVE GOOGLED THE TIRE 'MICHELIN ENERGY LX4' AND HAVE FOUND THAT THERE ARE MANY CONSUMER SAME MODEL MICHELIN TIRE COMPLAINTS FOR SIDE WALL CRACKING. DEALERS REPRESENTING THE MICHELIN BRAND, UPON INSPECTING THE PROBLEMATIC TIRES HAVE DETERMINED THE PROBLEM DUE TO 'TIRE ROT.' I BELIEVE WHOLEHEARTEDLY THAT THIS ISSUE DEMANDS IMMEDIATE INVESTIGATION, BEFORE SOMEONE GETS KILLED, DUE TO A SIDEWALL BLOWOUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395701April 13, 2011
WHEELS
2006 LINCOLN TOWN CAR, FRONT RIGHT TIRE, COOPER CS4 TOURING, NEW 4/28/09, 10,275 MILES, WENT FLAT DURING 45 MILE DRIVE TO WORK. NO EVIDENCE OF PUNCTURE. SIDE WALL SCORED FROM DRIVING ON RIM OF WHEEL. WHEEL FOUND TO HAVE CORROSION, ALSO FOUND CORROSION ON ALL FOUR WHEELS AT FORD DEALER; 1/12/2010, LH FRONT WHEEL DEVELOPED SLOW LEAK DUE TO CORROSION AROUND RIM OF WHEEL; WHEEL CLEANED AND SEALED WITH DOUBLE BEAD SEALER; TIRE DEALER AND FORD DEALER, 2/2/10, BOTH RECOMMENDED FOUR NEW WHEELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395762April 13, 2011
STRUCTURE
TL*THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED WHILE TRAVELING 65 MPH THE ROOF CAME OFF. THE RAG TOP MATERIAL USED ON THE ROOF OF THE VEHICLE SEPARATED. AS THE SECOND OWNER OF THE VEHICLE THE CONTACT WAS NOT SURE IF THIS WAS AN AFTER MARKET RAG TOP OR NOT. THE VEHICLE WAS NOT INSPECTED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395160April 7, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 LINCOLN TOWNCAR. WHILE DRIVING AT ANY SPEED, THE CONTACT NOTICED THAT WHEN APPLYING PRESSURE TO THE BRAKES, THE VEHICLE WOULD VIOLENTLY SHAKE. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE CONTACT DID NOT INFORM MANUFACTURER NOR WAS THE VEHICLE INSPECTED OR REPAIRED. THE CURRENT MILEAGE WAS 35,000 AND THE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393860March 31, 2011
WHEELS
TL*THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED THAT AFTER HAVING A FLAT TIRE REPAIRED, A FEW DAYS LATER THE TIRE BECAME FLAT AGAIN. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND THEY ADVISED HIM THAT THE WHEEL MAY HAVE CORRODED AROUND THE BEAD PART OF THE WHEEL. THE FAILURE MILEAGE WAS APPROXIMATELY 56,400. UPDATED 5/2/11 *CN UPDATED 07/01/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393892March 31, 2011
ENGINE AND ENGINE COOLING
I'VE OWNED A 96 LINCOLN TOWN CAR FOR ABOUT 2 YEARS NOW AND THE INTAKE MANIFOLD CRACKED RECENTLY WHAT CAN I DO ABOUT THAT CAUSE I'VE JUST RECENTLY HEARD ABOUT THE RECALL AND I DON'T WANT TO HAVE TO WORRY ABOUT THAT CONSTANTLY HAPPENING, IS THERE ANY THING I CAN DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393274March 30, 2011
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
1996 LINCOLN TOWNCAR. CONSUMER REQUESTS REIMBURSEMENT FOR THE REPLACEMENT OF THE HEATER CORE *TGW UPDATED 06/01/11. *JB. UPDATED 06/28/11. *JB UPDATED 09/12/11. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393796March 30, 2011
SUSPENSION:REAR
RECENTLY PURCHASED A 2003 LINCOLN TOWNCAR WITH 35,000 MILES THAT EXHIBITED REAR AXLE NOISE. FORD REPLACED THE AXLES AND BEARINGS SITTING NO RECALL EXISTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392454March 22, 2011
ENGINE AND ENGINE COOLING, SUSPENSION:FRONT
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE BEGAN TO MISFIRE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED THAT THE ENGINE MANIFOLD WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ALSO, ON A SEPARATE OCCASION THE FRONT LOWER CONTROL ARM FRACTURED AND COLLAPSED ONTO THE FRONT DRIVER SIDE WHEEL. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392546March 22, 2011
LATCHES/LOCKS/LINKAGES, POWER TRAIN:DRIVELINE
HAD A PREMATURE AXLE FAILURE ON MY 2003 LINCOLN TOWN CAR, ONLY 110K MILES. SAME YEAR, MODEL, BODY CODE, ASSEMBLY PLANT & PROBLEM AS ADDRESSED IN THE RECALL FOR THIS CAR, BUT WAS TOLD BY FORD THAT IT WAS NOT THERE PROBLEM BECAUSE THE CAR IS OUT OF WARRANTY AND WAS BUILT A FEW MONTHS OUTSIDE OF THE DATE RANGE GIVEN IN THE RECALL. A LITTLE INTERNET RESEARCH WILL SHOW YOU THAT THERE ARE MANY OF US OUT HERE THAT HAVE RECEIVED NO REMEDY FROM FORD TO CORRECT THIS POTENTIALLY DEADLY PROBLEM. ALSO WHILE DOING RESEARCH ON THIS CAR I DISCOVERED THAT MY DRIVER SIDE DOOR HANDLE THAT BROKE A FEW MONTHS AGO CREATING ANOTHER POTENTIALLY DEADLY SITUATION HAS ALSO BEEN WELL DOCUMENTED AND IGNORED BY FORD & THE NHTSA. WHAT ARE YOU WAITING FOR, SOMEONE TO BE TRAPPED & DIE BECAUSE OF A BROKEN PIECE OF PLASTIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10391929March 16, 2011
UNKNOWN OR OTHER
THE FRONT INTERIOR DOOR HANDLES, ON THE DRIVER AND PASSENGER SIDES, BECAME DISLODGED FROM THE INTERNAL DOOR OPENING MECHANISM, CANNOT BE RETURNED TO THE ORIGINAL POSITION, AND DO NOT WORK. THE DOOR CAN ONLY BE OPENED BY ROLLING DOWN THE ELECTRIC WINDOW AND PULLING THE OUTER LATCH. FORD SERVICE CENTERS CAN NO LONGER PROCURE THE PART (THE DOOR TRIM PANEL) TO DO THE REPAIR AS FORD HAS DISCONTINUED MANUFACTURING THEM AND HAS NO MORE IN STOCK. ANOTHER REPORT OF THE SAME PROBLEM EXISTS IN THE NHTSA DATABASE, AND IT APPEARS SIMILAR TO THE PROBLEM THAT LEAD FORD TO RECALL THE 2008 EXPEDITION AND NAVIGATOR. I HAVE CONTACTED FORD, AND THERE IS NO RECALL ON THE 2004 LINCOLN. I HAVE BEEN UNSUCCESSFUL FINDING THE PART IN THE AFTERMARKET. IT IS THE ENTIRE TRIM PANEL SOLD AS ONE PIECE. SINCE THE FORD SERVICE CENTER CANNOT REPAIR THE DOOR WITHOUT THE PART, I HAVE RESORTED TO REMOVING THE DOOR PANEL, RESETTING THE HANDLE, AND DRILLING SCREWS THROUGH THE PANEL TO HELP HOLD THE DOOR HANDLE IN PLACE SO THAT IT WILL OPEN THE DOOR AND NOT BECOME DISLODGED FROM THE MECHANISM. BUT THIS HAS FAILED REPEATEDLY, THE ENTIRE PLASTIC HOLDING THE HANDLE IN PLACE HAS BROKEN LOOSE, AND ONLY WORKS NOW WHEN I TREAT THE HANDLE IN A VERY DELICATE AND AWKWARD MANNER. I FEAR THAT DURING A FIRE OR CRASH I OR A PASSENGER WILL NOT BE ABLE TO OPEN THE DOOR TO ESCAPE. SINCE THE PARTS ARE NOT AVAILABLE, THE FORD SERVICE CENTER CANNOT PERFORM THE REPAIR. HAVING SEEN HOW THE MECHANISM WORKS, I AM NOT COMPLETELY CONFIDENT THAT THE ORIGINAL DESIGN WAS SUFFICIENT TO HOLD THE DOOR HANDLE IN PLACE OVER TIME, AND THAT A REPLACEMENT PART MAY NOT BE SUFFICIENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384273February 24, 2011
AIR BAGS, SEAT BELTS
TL*THE CONTACT OWNS A 1995 LINCOLN TOWNCAR. WHILE DRIVING APPROXIMATELY 5 MPH, THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE LIGHT STAYED ON WHETHER THERE WAS A FRONT PASSENGER SEATED OR NOT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE DRIVER SIDE SEAT BELT ASSEMBLY WAS DEFETIVE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 77,998. UPDATED 03/29/11 *BF THE DEALER INFORMED THE CONSUMER AN ELECTRICAL PART FAILED. UPDATED 10/12/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384301February 24, 2011
AIR BAGS
TL*THE CONTACT OWNS A 2001 LINCOLN TOWNCAR. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE DRIVER SIDE AIR BAG DEPLOYED WITHOUT ANY WARNING. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER WAS ALSO CONTACTED BUT THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382741February 15, 2011
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2001 LINCOLN TOWN CAR EXECUTIVE. THE CONTACT STATED THAT THE DRIVERS SIDE DOOR HANDLE DOES NOT RETURN TO ITS FULLY CLOSED POSITION AND WOULD NOT REMAIN CLOSED, CAUSING THE DOOR TO OPEN WHILE THE VEHICLE WAS IN MOTION. THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN ID NUMBER 08V058000 (LATCHES/ LOCKS/ LINKAGES DOORS, LATCH). THE MANUFACTURER WAS AWARE OF THE FAILURE; HOWEVER THEY INFORMED THE CONTACT THAT HER MODEL WAS NOT INVOLVED IN THE PREVIOUS RECALL AND TO TAKE THE VEHICLE TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED NOR WAS A DIAGNOSTIC TEST DONE DUE TO THE COST. THE CURRENT MILEAGES WERE APPROXIMATELY 84,000 AND THE FAILURE MILEAGES WERE APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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