Lincoln Town Car Complaints

3,302 consumer complaints on file.

#10434088November 3, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE DRIVING 25 MPH, THE PASSENGER SIDE AIR BAG ERRONEOUSLY DEPLOYED WITHOUT WARNING OR IMPACT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD FURTHER INSPECT THE FAILURE OF THE AIR BAGS. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE CURRENT AND THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432758October 25, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE APPLYING THE BRAKES, THE VEHICLE CRASHED INTO THE PRECEDING VEHICLE. THE POLICE WERE CONTACTED AND THERE WERE NO INJURIES REPORTED FROM EITHER PARTY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. UPDATED 12/16/11 *BF UPATED 12/23/11
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10427182September 26, 2011
VEHICLE SPEED CONTROL
I WAS IN FRONT OF THE TOWNHOUSE WHERE I LIVE WAITING IN IDLE FOR AN ONCOMING CAR TO PASS SO I CAN PARK ON MY SPOT WHEN I HEARD THREE CLICKING SOUNDS BENEATH THE CAR AT THE FRONT PASSENGER SIDE. SECONDS AFTER THAT THE CAR JERKED FORWARD AT AN INCREASING SPEED ,KNOCKED A NISSAN PATHFINDER AND CARRIED A MITSUBUSHI ECLIPSE ,FROM THE PARKING LOT, OVER THE SIDEWALK TO THE GRASS WHILE THE CAR WAS STILL GAINING SPEED TOWARDS A LIVINGROOM WITH THE FAMILY IN THERE. I WAS ABLE TO STEER THE CAR AWAY FROM THE BUILDING, BETWEEN A BIG TREE WITH A SPACE THE SIZE OF THE CAR.AS I CAME OUT THROUGH THE TIGHT SPACE THE SPEED OF THE CAR WAS TOO FAST FOR ME TO NEGOTIATE IT BETWEEN THE NEXT SET OF TREES.THE CAR HIT A TREE AND CAME TO A STOP. THIS IS A COMMERCIAL VEHICLE ,REGISTERED FOR A LIMOUSINE SERVICE. I SENT THE CAR TO FIVE SHOPS AND THEY STILL CANNOT DIAGNOSE THE PROBLEM. THIS IS THE REASON WHY I AM ASKING FOR HELP BECAUSE I KNOW THE PROBLEM IS STILL THERE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10425400September 14, 2011
VISIBILITY:REAR WINDOW WIPER/WASHER:SWITCH/WIRING, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
COMPLETE LOSS OF WIPER FUNCTION WHICH CAUSES LOSS OF VISIBILITY WHILE DRIVING DURING RAIN, SNOW, OR ICE AND INCREASES THE RISK OF A CRASH. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423975September 6, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT WAS A PASSENGER OF A 2000 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE SUDDENLY ACCELERATED. THE DRIVER APPLIED THE BRAKES BUT THE VEHICLE WOULD NOT STOP AND CRASHED INTO A TREE. THE DRIVER OF THE VEHICLE SUSTAINED BRUISES. THE FRONT PASSENGER SUSTAINED A CONCUSSION AND THE REAR PASSENGER SUSTAINED A BROKEN JAW. THE VEHICLE WAS TOWED TO AN AUTO SHOP WHERE IT WAS DEEMED AS DESTROYED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10422869September 1, 2011
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, A LOUD ROARING NOISE EMITTED FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON THREE DIFFERENT OCCASIONS FOR THE SAME FAILURE AND EACH TIME THE REAR AXLE BEARING AND AXLE WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 04V328000 (SUSPENSION: REAR); HOWEVER THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422108August 24, 2011
VEHICLE SPEED CONTROL
THE CAR WAS SITTING IN THE DRIVEWAY UNATTENDED WITH NO KEY IN THE IGNITION WHEN THE FIRE STARTED. IT HAD BEEN DRIVEN ABOUT 3 HOURS BEFORE WITH NO PROBLEMS. THE FIRE INSPECTOR SAID THE FIRE STARTED UNDER THE HOOD ON THE LEFT SIDE BUT HE WAS UNABLE TO SAY EXACTLY WHAT CAUSED THE FIRE. AFTER CHECKING ON LINE IT WAS DISCOVERED THE CAR WAS ON A RECALL LIST FOR THE SPEED CONTROL SWITCH WHICH IS LOCATED ON THE LEFT SIDE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10419862August 17, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHTS AND DASH PANEL CUT OFF INTERMITTENTLY WHILE DRIVING ON SMOOTH PAVEMENT FOR PAST 10 YEARS. I HAVE HAD DEALERSHIP EXPERIENCE THIS BUT THEY COULD NOT FIND ANY PROBLEM. ALSO, THE SPEEDOMETER SHOWS CAR SPEED AT 100 OR MORE MPH WHEN STARTING CAR BUT GOES TO NORMAL WHEN MOVING. I JUST REPLACED THE MOTORCRAFT ALTERNATOR WITH A REBUILD VERSION AND THE SPEEDOMETER PROBLEM IS GONE. CAN'T BE SURE THAT THE HEADLIGHT ISSUE IS GONE TOO, BUT THIS SEEMS TO BE THE MAGIC FIX. I'M WONDERING IF A BATCH OF INTERMITTENTLY DEFECTIVE MOTORCRAFT ALTERNATORS WERE OEM SINCE THIS SEEMS TO BE A PROBLEM FOR OTHERS. IT IS VERY SCARY TO BE DRIVING 55 MPH AND HAVE THE HEADLIGHTS CUT OFF FOR A SHORT TIME. MONTHS GO BY AND NOTHING HAPPENS; THEN THERE IT IS AGAIN. I WAS THINKING THAT THE CAR WAS HAUNTED. I STILL HAVE THE OLD MOTORCRAFT ALTERNATOR BUT I WILL RETURN IT TO AUTOZONE TO GET MY CORE BACK UNLESS IT CAN BE USED TO DETERMINE IT IS DEFECTIVE. OVER THE YEARS I HAVE SPENT A LOT AT REPAIR SHOPS AND THE DEALERSHIP TRYING TO LOCATE THE CAUSE OF THIS. AT THE SUGGESTION OF THE DEALER SERVICE MANAGER, I REPLACED THE SPEED SENSOR TWICE OVER THE YEARS TO "FIX" THE ERRATIC SPEED AT STARTUP BUT WITHOUT ANY CHANGE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420191August 13, 2011
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING
DRIVING PERHAPS 30 MILES PER HOUR I SUDDENLY HEARD THE CAR ACCELERATE AND IT STARTED TO GO FASTER. I HIT THE BRAKES AND THAT DID NOT SLOW DOWN THE CAR. I WAS IN HEAVY TRAFFIC AND QUICKLY WENT INTO A SIDE STREET TURNING SHARPLY AND NARROWLY MISSING PARKED CARS BUT STRUCK TWO STEEL POLES AND THAN A PARKED TRUCK. IT WAS A HORRIBLE EXPERIENCE! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10418354August 10, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 LINCOLN TOWNCAR. THE CONTACT STATED THAT WHEN DEPRESSING THE BRAKES WHILE DRIVING AT LOW SPEEDS, THE VEHICLE WOULD SUDDENLY ACCELERATE. THE VEHICLE WOULD COME TO A STOP AFTER HEAVY PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416484August 1, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED WHILE APPROACHING A RED LIGHT THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT MENTIONED THAT SHE ENGAGED THE BRAKE PEDAL BUT THE VEHICLE LUNGED FORWARD AND THE TIRES WERE SQUEALING. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED HER TO THE NHTSA HOTLINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25,500. THE CURRENT MILEAGE WAS 25,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416496August 1, 2011
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, SERVICE BRAKES, HYDRAULIC
I OWN A 1996 LINCOLN TOWNCAR VIN [XXX]. ON SATURDAY 7/9/2011 MY BRAKE LINES BROKE AND MY BRAKES FAILED IN ROCKWOOD, TN. FORTUNATELY I WAS ABLE TO SAFELY DRIVE THE CAR TO A SAFE PLACE WHERE I HAD A FRIEND PATCH THE LINES WITH RUBBER HOSES AND WAS ABLE TO AGAIN USE MY BRAKES. I DISCOVERED THAT FORD HAS ISSUED A RECALL FOR CERTAIN TOWNCARS #79493 4/7/1998 FOR BRAKE LINE REPLACEMENT. I WENT TO 2 FORD DEALERSHIPS AND WAS TOLD THIS RECALL DIDN'T COVER MY CAR. I FEEL THIS RECALL SHOULD COVER MY CAR BECAUSE THE SAME DEFECTS ON THE TOWNCARS COVERED ARE PRESENT ON MY TOWNCAR AND CAUSED THE BRAKE LINES TO BREAK. I AM ASKING FORD TO AUTHORIZE ME TO RECEIVE THE SAME PROTECTION AFFORDED THE OWNERS OF THE COVERED TOWNCARS AND COVER MY REPAIRS AT ONE OF MY LOCAL FORD DEALERSHIPS. I CALLED THE CUSTOMER RELATIONS CENTER ON 7/12/2011 AND WAS GIVEN A CASE NUMBER [XXX]. I CALLED AGAIN ON 7/13/2011 AND WAS TOLD THE RECALL DIDN'T COVER MY CAR. I AM ONLY ASKING FOR THE SAME TREATMENT AFFORDED MANY OTHER COVERED 1996 TOWNCAR OWNERS UNDER THIS RECALL! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415676July 26, 2011
ELECTRICAL SYSTEM:IGNITION
LETTER ON BEHALF OF CONCERN ABOUT THE 1996 RECALL ON LINCOLN TOWN CARS, HIS BROTHER-IN-LAW IS HAVING ELECTRICAL PROBLEM WITH THE IGNITION SWITCH ON HIS 1989 LINCOLN TOWN CAR; SEND INCOMING LTR WITH REPLY TO ATTN: ALLISON JACKSON/FOLEY *TGW THE CONSUMER STATED THE KEY DID NOT OPERATE PROPERLY. THE CONSUMER LEARNED A RECALL HAD BEEN ISSUED FOR THE PROBLEM, BUT THE PREVIOUS OWNERS WERE NOT AWARE OF THE PROBLEM WHEN THEY SOLD THE VEHICLE TO THE CONSUMERS BROTHER-IN-LAW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413301July 18, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE PASSENGER SIDE AIRBAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. A MECHANIC DIAGNOSED THAT THE AIRBAGS WOULD NEED TO BE REPAIRED. THE DEALER WAS NOTIFIED, BUT THE MANUFACTURER WAS NOT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 34,900 AND THE CURRENT MILEAGE WAS 35,000. UPDATED 09/14/11*LJ UPDATED 2/9/2012
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412352July 14, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 LINCOLN TOWNCAR. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, SHE APPLIED THE BRAKES AND THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE FAILURE OCCURRED FOUR TIMES SINCE 2007. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE AFTER TWO ATTEMPTS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,849 AND THE CURRENT MILEAGE WAS 42,000. UPDATED 09/08/11*LJ UPDATED 2/9/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412177July 13, 2011
SERVICE BRAKES, HYDRAULIC
BRAKES FAILED - DUE TO SEVERE CORROSION ON BRAKE LINES (RIGHT FRONT). SECOND OCCURRENCE DIFFERENT BRAKE LINE(REAR). ALSO OCCURRED ON MY NEIGHBORS 1996 LINCOLN TOWN CAR (REAR BRAKE LINE) BOTH CARS ARE AVAILABLE FOR INSPECTION. SERIOUS ACCIDENT AVOIDED BY USING EMERGENCY BRAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411741July 11, 2011
VISIBILITY, EQUIPMENT:OTHER:LABELS
COMPONENT: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS SUMMARY: COMSUMER COMPLAINING THAT POWER WINDOWS ON DRIVER'S AND PASSENGER'S SIDE DOORS ARE MALFUNCTIONING DUE TO CABLE LINES THAT ARE CONNECTED TO TRACKS BROKE. BOTH WINDOWS STOPPED WORKING WITHIN TWO MONTH APART, I ALREADY REPLACED THE DRIVER SIDE PART, AND IT HAS BROKEN AGAIN, IS THERE A POSSIBLE RECALL ON THIS LITTLE PLASTIC PART THAT KEEPS BREAKING. DO I HAVE ANY RECOURSE, IT IS SO EXPENSIVE. CAN YOU ASSIST? *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410499July 5, 2011
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
THE CAR HAD BEEN DRIVEN LIKE EVERY OTHER DAY.THE CAR HAD BEEN PARKED IN MY DRIVE WAY FOR ABOUT 3 TO 4 HOURS.I WAS INSIDE MY HOUSE WHEN I HEARD SOMEONE HONKING OUTSIDE.WHEN I LOOKED OUT THE WINDOW THE CAR WAS SMOKING FROM UNDER THE HOOD.I GOT MY PHONE AND CALLED 911.BY TIME THE FIRE DEPARTMENT SHOWED UP THE CAR WAS ALREADY IN FLAMES. *KB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10410019June 30, 2011
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT WAS TRAVELING 10 MPH WHEN THE REAR AXLE BROKE. THE CONTACT WAS ABLE TO DRIVE ONTO THE SIDE OF THE ROAD WITHOUT CAUSING A CRASH. THE VEHICLE WAS TOWED TO THE CONTACTS HOME AND THE TOW TRUCK DRIVER INFORMED THE CONTACT THAT THE REAR AXLE WAS BROKEN. THE CONTACT FOUND NHTSA RECALL CAMPAIGN ID NUMBER 04V328000 (SUSPENSION: REAR); HOWEVER, THE MANUFACTURER STATED THE RECALL WAS ONLY FOR FLEET VEHICLES. THE FAILURE AND CURRENT MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407714June 21, 2011
STRUCTURE:BODY
MANUFACTURING / DESIGN DEFECT IN VEHICLE INSIDE DOOR PANEL CAUSING PANEL TO FAIL AND INSIDE DOOR LATCH HANDLE TO BECOME INOPERABLE. THIS RESULTS IN DRIVER BEING UNABLE TO OPEN DOOR FROM INSIDE VEHICLE. DRIVER IS TRAPPED AND IN DANGER IN AN EMERGENCY. COMPANY NO LONGER PRODUCES REPLACEMENT PARTS OR REPAIR PARTS. THIS DESIGN CONTINUES IN CURRENT MODELS AND WILL MULTIPLY EXPOSURE AS VEHICLES AGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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