Lincoln Town Car Complaints

3,302 consumer complaints on file.

#10487828December 10, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT WAS HAVING ROUTINE MAINTENANCE PERFORMED ON THE VEHICLE WHEN THE TECHNICIAN ADVISED THAT THE REAR BEARINGS FAILED, CAUSING WEAR TO THE REAR AXLE. THE TECHNICIAN ADVISED THE CONTACT TO REPLACE THE BEARINGS, AXLE AND THE SEALS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484668November 14, 2012
STEERING, AIR BAGS
TL* THE CONTACT OWNS A 2002 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE STEERING WHEEL SUDDENLY BECAME LOOSE AS THE VEHICLE BECAME UNCONTROLLABLE WITHOUT WARNING. THE VEHICLE ALSO WENT AIRBORNE, ROLLED OVER AND SPUN THREE TIMES BEFORE COMING TO A STOP. THE FRONT WINDSHIELD WAS FRACTURED AND THE REAR WINDSHIELD BECAME DETACHED FROM THE VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THREE OCCUPANTS AND A PET DOG WERE SEVERELY INJURED AND WERE TRANSPORTED TO THE HOSPITAL FOR TREATMENT. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND WAS INSPECTED FOR THE CAUSE OF THE STEERING OR AIR BAG FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 129,000. UPDATED 08/06/13*LJ THE CONSUMER STATED THE VEHICLE WAS INSPECTED BY HERNDON AND ASSOCIATES EGINEERING FIRM. THE REPORT WAS SENT TO FORD, WHICH FORD DISSMISSED IN FOUR (4) DAYS. UPDATED 08/5/2013 *JS
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10484222November 8, 2012
SUSPENSION:REAR
2003 LINCOLN CONTINENTAL CARTIER. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH VEHICLE WHEELS REAR AXLES *TGW THE CONSUMER STATED HE WAS ALMOST AT HIS DESTINATION, WHEN HE HEARD THE TIRES MAKING A VERY LOUD NOISE. HE EXITED THE HIGHWAY, AND AS HE TURNED THE STEERING WHEEL TO MAKE A TURN, THERE WAS A CREAKING NOISE COMING FROM UNDER THE VEHICLE. THE NEXT DAY, THE CONSUMER WENT TO THE DEALER, WHERE THE VEHICLE WAS PLACED ON THE RACK. IT WAS DISCOVERED THE REAR WHEEL HAD 1/2 INCH PLAY IN IT. THE REAR AXLE HAD A 1/4 INCH DEEP AND 1/4 INCH WIDE CUT. THE OTHER AXLE WAS STARTING WAS EXHIBITING THE SAME PROBLEM. THE MECHANIC STATED BOTH AXLES WOULD NEED TO BE REPLACED AND THE DAMAGE HAD CONTAMINATED OTHER COMPONENTS AND IT COULD HAVE BEEN CAUSED BY THE AXLE NOT BEING TEMPERED PROPERLY FOR HARDNESS. THE DEALER REPLACED THE REAR AXLES, BEARINGS AND SEALS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483378November 5, 2012
SEAT BELTS:FRONT, AIR BAGS
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHEN HE TURNS THE IGNITION ON THE AIR BAG LIGHT HAD ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY ADVISED HIM THAT THE RIGHT SIDE SEAT BELT PRE TENSIONER AND BUCKLE FAILED. THE VEHICLE WAS REPAIRED FOR THAT COMPONENT. APPROXIMATELY ONE MONTH LATER THE LEFT SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY ADVISED HIM THAT THE LEFT FRONT PRE TENSIONER AND BUCKLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE CURRENT MILEAGE WAS APROXIMATELY 31,500. UPDATED 1/3/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477326September 27, 2012
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE SUDDENLY ACCELERATED WITHOUT ANY WARNING. THE CONTACT ENGAGED THE BRAKES BUT THE VEHICLE DID NOT RESPOND AND FAILED TO STOP. IN ADDITION, THE CONTACT STATED THAT HE HAD TO MERGE TO THE SIDE OF THE ROAD AND TURN OFF THE IGNITION IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHO WAS UNABLE TO DUPLICATE FAILURE. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 64,000 AND THE CURRENT MILEAGE WAS 65,500. UPDATED 11/01/12*LJ THE CONSUMER STATED HIS FOOT SLIPPED OFF THE BRAKE AND HIT THE GAS PEDAL. UPDATED 11/01/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477227September 26, 2012
AIR BAGS
DRIVER SIDE AIR BAG IN SEAT DEPLOYED WHILE I WAS DRIVING DOWN HWY....I CALLED LINCOLN THEY CLAIMED IT WAS A RECALL THAT HAD BEEN FIXED .....EVIDENTLY WAS REPLACED WITH A DEFECTIVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476967September 25, 2012
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR CARTIER. THE CONTACT STATED THAT WHILE TRAVELING 2 MPH, A LOUD NOISE EMITTED AS THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE IT WAS DISCOVERED THAT THE PASSENGER SIDE BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VIN FAILED TO QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER:98V322000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 167,000 AND THE CURRENT MILEAGE WAS 173,000. UPDATED 11/23/12 *BF THE CONSUMER STATED THE PASSENGER LOWER BALL JOINT FAILED AS SHE WAS TRAVELING, BUT NO ACCIDENT OCCURRED, THE VEHICLE WAS THEN TOWED TO A LOCAL REPAIR SHOP, WHERE IT WAS REPAIRED. IN FACT, THE REPAIR SHOP REPLACED THE PASSENGER LOWER CONTROL ARM AS WELL AS THE LOWER BALL JOINT. APPROXIMATELY EIGHT MONTHS AFTER THE DRIVER'S SIDE LOWER BALL JOINT FAILED, AS SHE TRAVELED AGAIN. THE VEHICLE WAS TOWED TO THE SAME REPAIR SHOP, WHERE THEY REPLACED THE LOWER BALL JOINT. THREE MONTHS LATER, THE PASSENGER LOWER BALL JOINT FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474269September 7, 2012
STEERING
THERE WASNT AN ACCCIDENT BUT MY STEERING COLUMN HAS A PROBLEN. IT IS BINDING, LOOSE, AND MAKES NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473150August 31, 2012
ENGINE
TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. HE WAS ABLE TO PULL OVER ON THE SIDE OF THE ROAD WHERE THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THEY NEEDED TO REPLACE THE ENGINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE AND THE CURRENT MILEAGE WAS 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470569August 14, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN-CAR. THE CONTACT STATED THAT THE REAR BEARING SEAL RUPTURED. AND AS A RESULT, THE AXLE BECAME DEFECTIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE DEALER WAS MADE AWARE OF THE FAILURE WHO ADVISED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470403August 13, 2012
SEATS, STRUCTURE:BODY
I HAVE A 2003, LINCOLN TOWNCAR AND WHEN IT RAINS, THE PASSENGER SIDE FLOOR BOARD GETS SOAKING WET, I CAN HAVE IT UNDER THE CAR PORT AND IT STILL GETS WET. I DO NOT HAVE ANY HOLES IN THE CAR. I HAD THE SAME PROBLEM WITH MY 1999 LINCOLN TOWNCAR AND THEY CHANGED BY WIND SHEILD FOUR OR FIVE TIMES AND IT DID NOT SOLVE THE PROBLEM IN THE 1999 THE PASSENGER SIDE FLOOR BOARD WOULD WETTER THAN THE BACK, WITH THE 2003 THE BACK FLOOR BOARD IS WETTER THAN THE FRONT, I ALMOST THINK IT IS COMING FROM SOMETHING UNDER THE SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469535August 7, 2012
SUSPENSION
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT WAS TRAVELING 30 MPH WHEN AN ABNORMAL SQUEALING WAS HEARD FROM THE DRIVER'S SIDE AS THE VEHICLE STARTED TO SHAKE ABNORMALLY. THE VEHICLE WAS TAKEN TO DEALER WHO CONFIRMED THAT THE FRONT END AND THE DRIVERS SIDE BALL JOINTS NEEDED TO BE REPLACED. IN ADDITION, THE DEALER CONFIRMED THAT THE VIN FAILED TO QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER:98V322000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 275 AND THE CURRENT MILEAGE WAS 276.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469304August 6, 2012
STRUCTURE:BODY
INTERIOR DOOR HANDLES DISLODGE FROM DOOR PANEL MECHANISM RENDERING THE INSIDE DOOR HANDLE INOPERATIVE. THIS CAN TRAP PEOPLE INSIDE OF CAR. NO WAY TO OPEN DOOR FROM THE INSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469449August 6, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ON THE PREVIOUS DAY I HAD REPLACED THE LEFT SIDE LOW BEAM HEADLIGHT BULB TWICE WHICH DID NOT FIX THE PROBLEM. THOUGHT IT WOULD BE A SIMPLE FIX FOR A BURNT OUT BULB. TURNS OUT THE ORIGIONAL BULB WAS NOT BAD AT ALL. TOOK CAR TO DEALER FOR DIAGNOSTIC CHECK. PROBLEM TURNED OUT TO BE A LIGHTING MODULE ($659.25 PART) NOT REPAIRABLE, THAT HAD TO BE PROGRAMED ($239.63 FEE) BY DEALER BEFORE BEING REINSTALLED. THIS MODULE ALSO AFFECTED MY BRAKE LIGHTS WHICH I WAS TOLD WERE NOT WORKING. IF I HAD BEEN OUT ON THE ROAD WHEN THIS OCCURED INSTEAD OF MY LOCAL TRAFFIC AREA I THINK IT COULD HAVE BEEN A SAFETY ISSUE. I FEEL THIS WOULD HAVE BEEN A SAFETY SITUATION SINCE I NEVER KNEW MY BRAKE LIGHTS WERE NOT WORKING AND ALSO NOT BEING ABLE TO GET MY HEADLIGHT TO WORK. WHAT IF BOTH HEADLIGHTS HAD GONE OUT WHILE I WAS DRIVING AT HIGHWAY SPEED BECAUSE OF THIS MODULE. THIS SITUATION ALSO PUT ME AS CAR OWNER INTO THE POSITION OF NOT BEING ABLE TO FIX A SIMPLE HEADLIGHT PROBLEM AND TURNING IT INTO A MAJOR CAR REPAIR ($905.61 BILL). I FEEL THE USE OF MODULES TO CONTROL HEADLIGHT LIGHTING IS A MAJOR SAFETY ISSUE. IT SHOULD NOT COST NINE-HUNDRED DOLLARS TO FIX A HEADLIGHT PROBLEM. I FORESEE DOWN THE ROAD A WHOLE LOT VEHICLES WITH THESE MODULES HAVING NO LIGHTS. SO MUCH FOR THE MODERN ERA. GIVE ME THE OLD STYLE ELECTRICAL SYSTEM WITH JUST WIRE AND FUZES. PART NO: FMC 7W1Z 13C788 A PROCESSOR - LIGHTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463369June 28, 2012
STRUCTURE:BODY:DOOR
THE DOOR HANDLE TO OPEN THE DRIVERS DOOR IS STUCK OUT AND THE DOOR CANNOT BE OPENED FROM THE INSIDE OF THE CAR. IF IN AN ACCIDENT, YOU COULD DIE. FORD DEALER TOLD ME TUFF LUCK, THE PART IS DISCONTINUED AND IMPOSSIBLE TO REPAIR. POOR DESIGN, POOR RESPONSE FROM FORD. IF THERE IS A FIRE OR ACCIDENT, YOU CANNOT EXIT THE CAR. FORD NEEDS ORDERS TO RECALL THESE CARS AND FIX THE PROBLEM SO INNOCENT PEOPLE DO NOT SACRIFICE THEIR LIVES FOR FORDS BOTTOM LINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463115June 26, 2012
AIR BAGS:FRONTAL
I WAS RECENTLY IN A CAR ACCIDENT IN BALTIMORE, MD. AND WHEN I GOT HIT MY AIR BAGS DIDN'T DEPLOY EVEN THOUGH MY CAR TOOK A HUGE HIT TO THE FRONT DRIVERS SIDE. I WOULD LIKE TO FIND OUT WHY THIS DIDN'T HAPPEN. *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10463681June 25, 2012
VEHICLE SPEED CONTROL
1994 LINCOLN TOWN CAR, REGARDING A POTENTIAL UNDERHOOD FIRE RISK. CONSUMER STATED VEHICLE CAUGHT FIRE. UPDATED 06/26/12 *BF THE CONSUMER SENT SUPPLIED THE RECALL NOTICE. RECALL# 07V336000. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10462858June 23, 2012
AIR BAGS, SEAT BELTS, ELECTRICAL SYSTEM
THE PASSIVE RESTRAINT INDICATOR LIGHT (SHOWS AN AIRBAG AND SEATBELT), ALSO CALLED SEATBELT RETRACTOR, CAME ON AND REMAINED ON WITH AN AUDIBLE ALARM (5 BEEPS, 5 TIMES) REPEATING EVERY 30 MINUTES. THE PROBLEM DIAGNOSIS WAS FOR THE LEFT FRONT SEAT BELT PRETENSIONER ( DRIVER'S SIDE). A LINCOLN DEALER SERVICE EMPLOYEE SAID THE AIRBAG WILL NOT WORK WITH THIS PROBLEM. AT ANOTHER LINCOLN DEALERSHIP I WAS TOLD MANY 2006 TOWNCARS HAD THE SAME PROBLEM. IT STARTED BEEPING AT 122,000 MILES AND I WAS NOT INVOLVED IN A CRASH. A FORD EMPLOYEE TOLD ME LAST YEAR'S SUPPLIER WENT OUT OF BUSINESS, SO THEY HAD TO CHANGE THE MANUFACTURER FOR THE NEW PART. THE PRICE WENT FROM $150.00 FOR THE PRETENSIONER TO $360.00 FOR THE KIT (FROM THE NEW MANUFACTURER), WHICH IS THE ONLY THING YOU CAN GET TO FIX THE PROBLEM, EVEN THOUGH YOU DON'T NEED A NEW SEAT BELT, BUCKLE, ETC. BECAUSE OF THE ADDITIONAL INSTALLATION COSTS ($200.00 TO $330.00), MANY PEOPLE MAY NOT BE ABLE TO AFFORD THE FIX, PUTTING THEIR LIVES AT RISK AS WELL AS THEIR PASSENGER'S. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462067June 18, 2012
ENGINE
AS I WAS APPROACHING MY LEFT TURN INTO THE COMMUNITY I LIVE IN AND DRIVING ABOUT 45 MPH, I STEPPED ONTO THE BRAKE AND THE CAR ENGINE STARTED ACCELERATING. THERE WAS A VEHICLE APPROACHING IN THE OPPOSITE DIRECTION WHICH WAS THE REASON I WAS TRYING TO STOP. I PUSHED DOWN ON THE BRAKE BUT THE ENGINE CONTINUED TO ACCELERATE. I SHIFTED INTO NEUTRAL AND THE ENGINE SLOWED DOWN. THIS IS A VERY DANGEROUS SITUATION TO BE IN. THIS HAPPENED TWICE SINCE I OWNED THE VEHICLE. I TOOK IT TO THE DEALER BUT THEY COULD NOT RE-CREATE THE SITUATION AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460846June 6, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP AT A RED LIGHT, THE BRAKES FAILED. THE CONTACT STATED THAT HE WAS ABLE TO STOP THE VEHICLE BY DOWN SHIFTING AND SHUTTING OFF THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 50,000. UPDATED 06/29/12 *BF UPDATED 07/09/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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