Lincoln Town Car Complaints

3,302 consumer complaints on file.

#10511052May 8, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE SPEED REDUCED TO 12 MPH. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FROM DIAGNOSIS AND THEY STATED THE MALFUNCTION WAS CONTRIBUTED TO THE TRANSMISSION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 79,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510791May 6, 2013
SEAT BELTS, AIR BAGS
FEBRUARY 2013 AIR BAG LIGHT CAME ON TOOK TO DEALER AND DIAGNOSED PASSENGER SIDE SEAT BELT PRETENSIONER NEEDED REPLACED , REPAIR WAS MADE AT COST OVER 600.00, THEN AGAIN IN MAY 2013 AIR BAG LIGHT CAME ON, DEALER DIAGNOSED DRIVER SIDE SEAT BELT PRETENSIONER NEEDED REPLACED AT ANOTHER COST OF OVER 600.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510158April 30, 2013
STRUCTURE:BODY
MY FAMILY AND I OWN 4 LINCOLN TOWN CARS. YEARS OF THEM ARE 2001, 2003, 2006, 2008 AND EVERYTIME IT RAINS A LOT OF WATER GETS INTO TO FRONT RIGHT PASSENGER SIDE. I'M GUESSING THE FRAME ISN'T WELDING CORRECTLY OR ALL THE WAY. ALSO MY FRIEND SAID HE'S 2003 LINCOLN TOWN CAR ACCUMULATES WATER TOO WHEN IT RAINS A LOT. PLEASE CHECK INTO THIS ISSUE TO SEE WHAT THE REAL PROBLEM IS, WHICH THE WATER MIGHT CAUSE ELECTRICAL ISSUE OR OTHER SAFETY HAZARDS OF THE FRAME ISN'T WELDED CORRECTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509556April 25, 2013
SUSPENSION
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE COMPLETING A TURN, THE FRONT DRIVER'S SIDE CONTROL ARM FAILED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 98V322000 (SUSPENSION: LOWER BALL JOINT), BUT THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 101,000 AND THE CURRENT MILEAGE WAS 110,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503821March 20, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED THAT HE NOTICED WATER LEAKING INTO THE VEHICLE FROM UNDER THE GLOVE COMPARTMENT.THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THERE WAS A CRACK IN THE FIRE WALL UNDER THE WINDSHIELD WIPER MOTOR, CAUSING WATER TO LEAK INSIDE THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE.THE APPROXIMATE FAILURE MILEAGE WAS 66,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503655March 19, 2013
ENGINE
TL* THE CONTACT OWNS A 2000 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INTAKE MANIFOLD ASSEMBLY WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 70,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502477March 12, 2013
SEAT BELTS
TL* THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE DRIVER AND CENTER SEAT BELT RECEPTACLES FAILED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THAT THE SEAT BELT SYSTEM NEEDED TO BE REPLACED. THE SEAT BELT SYSTEM WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 35,000. UPDATED 4/24/13 *CN UPDATED 05/29/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502378March 11, 2013
AIR BAGS
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE AIR BAG ERRONEOUSLY DEPLOYED AS SOON AS THE CONTACT INSERTED THE KEY INTO THE IGNITION. THE VEHICLE HAD BEEN PARKED AND WAS NOT DRIVEN ON THE DAY OF THE FAILURE. THE CONTACT SUFFERED INJURIES TO THE BACK AND THE HEAD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 101,525.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10502395March 11, 2013
POWER TRAIN, SERVICE BRAKES, HYDRAULIC
I TOOK MY 2003 LINCOLN TOWN CAR TO THE LOCAL FORD DEALERSHIP BECAUSE I HEARD A NOISE IN THE REAR OF THE CAR. I WAS TOLD THAT THE REAR AXEL SEAL WAS BLOWN OUT AND THE AXEL ASSEMBLY WAS DAMAGED ON BOTH SIDES OF THE CAR. IN ADDITION, THE BRAKES WERE RUINED BY THE AXEL FLUID THAT LEAKED OUT. I FOUND OUT THAT THERE WAS A RECALL FOR THE REAR AXEL PROBLEM IN 2003 LINCOLN TOWN CARS FOR FLEET CARS ONLY. I CALLED THE FORD SERVICE CENTER AND ASKED THEM FOR HELP WITH MY EXPENSIVE REPAIR BILL. THEY SAID NO. IN ADDITION TO A VERY LARGE REPAIR BILL, MY CAR WAS UNSAFE DUE TO THE CONDITION OF THE AXEL YET I WAS NOT INFORMED OF THE SITUATION BECAUSE I DON'T OWN A FLEET CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502396March 11, 2013
ENGINE
[XXX] DROVE [XXX] 1995 LINCOLN TOWN CAR FOR DAY AND ARRIVED HOME BETWEEN 5:00 TO 5:30 P.M. ON 3/4/13. [XXX] PULLED LINCOLN INTO GARAGE NEXT TO [XXX] 1956 FORD THUNDERBIRD. [XXX] PULLED INTO DRIVEWAY OUTSIDE GARAGE DOOR BEHIND TOWN CAR WITH OUR MINIVAN AND WENT INTO GARAGE TO PUT SOME THINGS AWAY. [XXX] SHUT GARAGE DOOR AND WENT OUTSIDE GARAGE DOOR INTO HOUSE TO PUT PURSE INSIDE. [XXX]IMMEDIATELY WENT BACK OUTSIDE AND WENT TO DECK TO WATER PLANTS AND SMELLED AND NOTICED SMOKE WAS COMING OUT OF SIDE GARAGE DOOR. [XXX] OPENED SIDE GARAGE DOOR AND SAW FIRE COMING OUT OF HOOD ON DRIVER'S SIDE OF LINCOLN TOWN CAR AND SPREADING. [XXX] RAN INSIDE HOUSE GOT [XXX] AND TOLD HIM ABOUT FIRE AND CALL 911.[XXX] GRABBED KEYS TO MINIVAN AND HOUSE PHONE AND CALLED 911. [XXX] CAME OUT, AND TRIED TO PUT WATER ON FIRE BUT WAS UNABLE TO BECAUSE OF HEAT. WHEN [XXX] FIRST SAW CAR THERE WAS A HOLE BURNED THROUGH METAL HOOD TO ABOUT 3 FEET IN DIAMETER IN FRONT OF FIRE WALL OF DRIVER'S SIDE OF LINCOLN TOWN CAR. THERE WAS A BURST OF FLAMES AND ENGINE COMPARTMENT BASICALLY EXPLODED WITH MORE FIRE, AND JOCK RAN FROM GARAGE BECAUSE FLAMES WERE BURNING HIS HEAD AND SKIN. [XXX] PULLED MINIVAN OUT OF DRIVEWAY AND RAN BACK TO GARAGE TO FIND [XXX]. WHEN [XXX] RAN BACK TO FRONT YARD LOOKING FOR [XXX], FIREMEN WERE ALREADY AT HOUSE, [XXX] WAS YELLING AT FIREMEN TO FIND JOCK AND DOGS. THEY WERE ABLE TO BREAK THROUGH FENCE ON LEFT SIDE (EAST) OF HOUSE AND GET [XXX] AND DOGS OUT OF BACK YARD. THE NEIGHBOR BEHIND OUR HOUSE CAME OVER TO SAY SHE HEARD LOUD POPPING NOISES AND SAW HUGE FLAMES FROM GARAGE; SHE HAD CALLED 911 AS WELL. THE FIRE WAS SO EXTREME IT BURNED WHOLE GARAGE WITH LINCOLN AND 1956 THUNDERBIRD, AND THEN FIRE CONSUMED HOUSE. THERE WERE EIGHT FIRE TRUCKS CALLED TO HOUSE TO EVENTUALLY CONTROL FIRE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10501335March 5, 2013
ENGINE, VEHICLE SPEED CONTROL
OUR CONCRETE DRIVE IS AT A SMALL INCLINE-I WENT TO PUT CAR IN OUR GARAGE -I HAD OVERHEAD GARAGE DOOR OPEN-I STARTED CAR AND THE WHEELS SQUEALED LEAVING TIRE MARKS ON CONCRETE AS IT JUMPED FORWARD-WHEN I HIT BRAKE PEDAL IT ACCELERATED MORE. THIS WAS ONE OF ABOUT 7 CASES WHERE CAR FOR NO REASON ACCELERATED AND JUMPED FORWARD WITHOUT ANY WARNING-WHEN THIS HAPPENS THE TIRES ALWAYS SQUEAL LEAVING TIRE MARKS ON SURFACE. IN OCT. 2012 I WAS AT A 4 WAY STOP LIGHT-LIGHT WAS RED AND WITHOUT ANY WARNING CAR JUMPED FORWARD AND 2 CARS HAD TO TAKE ACTION TO MISS MY CAR AS IT RAN THROUGH THE STOP LIGHT-OTHER CARS WERE BLOWING THEIR HORNS-THANK GOD WE DID NOT CRASH. THIS CONDITION IS EXTREMELY SERIOUS I HAVE REPORTED THESE CASES TO KRENZEN WHERE I BOUGHT CAR BUT THEY CLAIM THERE WAS NEVER A CASE REPORTED SUCH AS THIS. I ASKED THEM TO MAKE A REPORT ON IT. I FIND MANY CASES ON THE INTERNET LIKE MY CASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501347March 5, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, HE HEARD LOUD NOISES FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE REAR AXLE, BEARINGS AND THE SEALS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V328000 (SUSPENSION). THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE CURRENT MILEAGE WAS APPROXIMATELY 120,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500933March 1, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THAT THERE WAS AN ABNORMAL GRINDING FROM THE REAR DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC, WHO DIAGNOSED THAT THE REAR DRIVER'S SIDE AXLE WAS DEFECTIVE AND NEEDED REPLACING. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V328000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499578February 21, 2013
STRUCTURE:BODY, ENGINE, VEHICLE SPEED CONTROL
I WAS STOPPED AND ENTERING A TURN. THERE WAS NO ICE ON THE PAVEMENT. AS I TURNED LEFT THE CAR ACCELERATED AND THE BRAKES BECAME UNRESPONSIVE. THE CAR SPUN AND HIT A FIRE HYDRANT. THIS CAR AT OTHER TIMES AS SUDDENLY ACCELERATED, BUT I WAS ALWAYS ABLE TO APPLY THE BRAKES AND IT CALMED DOWN IN A FEW SECONDS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10494782January 26, 2013
AIR BAGS, POWER TRAIN, ENGINE, SUSPENSION
I LOST CONTROL OF THE CAR WHEN IT HIT ICE AT 9:20A- 1/25/2013 ON I-94 NEAR CHESTERTON, IN, SPUN AROUND AND CRASHED TWICE (FRONT/REAR) INTO THE LEFT CONCRETE BARRIER PARALLEL TO THE ROADWAY. NONE OF THE 4 AIR BAGS DEPLOYED. I (AGE 77) AND MY PASSENGER (AGE 83) WORE SEAT BELTS THAT SAVED US. CAR FRONT SMASHED; CAR REAR LESS DAMAGED. SIDES ARE O.K.. ISP REPORT ID:201300021141. NEITHER OF US SOUGHT MEDICAL TREATMENT. MY CHEST STILL HURTS! AIR BAGS WOULD HAVE HELPED HAD THEY DEPLOYED. LAKE SHORE FORD, CHESTERTON, IN (219)787-8600 SAID CAR WAS "TOTALED." ISP OFFICER WEEMS REPORTED THAT I MAY RECEIVE A TICKET FOR "TOO FAST FOR CONDITIONS." TC FAILED THE ONLY AIR BAG TEST IT EVER HAD. SEAT BELTS DID NOT. NO OTHER CARS WERE INVOLVED ON BUSY I-94. WE WERE LUCKY! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10493768January 22, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, HE HEARD A SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE PASSENGER SIDE WHEEL BEARINGS WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. APPROXIMATELY FOUR MONTHS LATER, THE SAME SYMPTOMS APPEARED ON THE DRIVER'S SIDE OF THE VEHICLE. THE CONTACT WAS INFORMED OF A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 04V328000 ( SUSPENSION:REAR). THE MANUFACTURER WAS NOTIFIED BUT ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 93,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492859January 14, 2013
TIRES, TIRES:SIDEWALL
TL* THE CONTACT OWNS A 2011 LINCOLN TOWN CAR EQUIPPED WITH MICHELIN RADIAL XSE TIRES, SIZE P225/60/R17. THE CONTACT NOTICED THE TIRE WAS COMPLETELY FLAT WITH A 3 INCH GASH ON IT. THE CONTACT TOOK THE TIRE TO A DEALER WHO STATED THAT HE MUST HAVE HIT A POT HOLE IN ORDER FOR THE TIRE TO SUCH EXTENSIVE DAMAGE. THE TIRE WAS REPLACED BUT ANOTHER FAILURE RECURRED ON THE REAR DRIVERS SIDE TIRE. THE CONTACT STATED THAT THERE WAS ALSO A BLISTER ON THE TIRE. THE FAILURE MILEAGE OF THE TIRE AND VEHICLE WAS 6,000. THE DOT NUMBER WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490998January 4, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, HE ENGAGED THE FRONT WINDSHIELD WIPERS AND THEY BEGAN TO MALFUNCTION ERRATICALLY. THE CONTACT TURNED THE WIPERS SWITCH OFF BUT THEY CONTINUED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THE CONTACT THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490725January 2, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, SHE HEARD A LOUD SCRATCHING SOUND. AFTER INSPECTING THE VEHICLE, SHE NOTICED THAT THE FUEL TANK HAD BECOME DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS FOUND THAT THE FUEL TANK STRAPS HAD FAILED DUE TO CORROSION AND NEEDED TO BE REPLACED ALONG WITH THE FUEL TANK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490516December 30, 2012
FUEL/PROPULSION SYSTEM
WE HEARD A SCRAPING SOUND AND PULLED INTO A PARKING SPACE,ANOTHER MOTORIST JUMPED OUT OF THEIR CAR AND SAID YOUR GAS TANK IS DRAGGING ON THE GROUND! THE VEHICLE WAS TOWED TO THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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