Lincoln Town Car Complaints

3,302 consumer complaints on file.

#10559836January 14, 2014
EQUIPMENT ADAPTIVE/MOBILITY, SEAT BELTS, AIR BAGS
UPON DRIVING THE VEHICLE THE AIR BAG LIGHT WOULD COME ON....AND THE SEATBELT ALARM WOULD SOUND OVER AND OVER AGAIN. SO I TOOK THE CAR INTO ALLAN VIGIL FORD TO BE CHECKED. THEY TOLD ME MY SEAT BELT NEEDED TO BE REPLACED, WHICH THEY SAID THEY HAD TO PULL THE DASH OUT TO GET TO THE PROPER PARTS. THE COST OF THIS REPAIR WAS $594.27......THE LIGHT CAME ON AGAIN IN SEPTEMBER 9, 2013...AT WHICH TIME I CARRIED IT BACK TO ALLAN VIGIL AND WAS TOLD IT WAS THEN THE PASSENGER SIDE SEATBELT WITH THE SAME ISSUE..... THEY REPAIRED IT AT THE COST OF $630.88......I FEEL THIS SHOULD HAVE BEEN HANDLED BY FORD, AT NO COST TO ME...BECAUSE UPON MY FURTHER INTERNET SEARCHES FOUND THIS WAS AN ISSUE THAT HAS BEEN GOING ON SEVERAL YEARS WITH THE SEATBELTS...OF THE 2006 LINCOLN TOWNCARS. ALSO I FEEL I SHOULD HAVE BEEN GIVEN MORE CONSIDERATION DUE TO THE FACT THAT MY HUSBAND RETIRED FROM FORD WITH 35 YEARS SERVICE. PLEASE RESPOND . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559255January 9, 2014
AIR BAGS, SERVICE BRAKES, STEERING
WHILE DRIVING, MY 2011 LINCOLN, CONTINENTAL WHICH WAS IS SHOWROOM CONDITION, AT APPROXIMATELY 30-35 MPH, ON WET PAVEMENT (NOT SATURATED) NEGOTIATING SLIGHT CURVE,WHILE WEARING A SEATBELT, VEHICLE VEERED LEFT MORE THAN A LEFT FRONT FLAT TIRE WOULD CAUSE. STEERING DID NOT RESPOND. VEHICLE CROSSED YELLOW DOUBLE SOLID LINE STRIKING GUIDE RAIL HEAD ON. NO INTERIOR SAFETY EQUIPMENT WORKED FOR PASSENGER. SEATBELT REMAINED IN LATCHED POSITION BUT DID NOT TIGHTEN. STANDING ON BRAKE VEHICLE DID NOT APPEAR TO SLOW. ... 10-12 SECONDS LATER MY VEHICLE WAS STRUCK AT THE DRIVER'S FRONT WHEEL AND FENDER BY A TRUCK TRAVELING APPROX. 50 MPH. NO AIRBAGS DEPLOYED. INJURIES TO PASSENGER. VEHICLE TOTALED. NOTE:LINCOLN CONTINENTAL DRIVER IS A PROFESSIONAL DRIVER WITH NO ACCIDENTS IN 34 YEARS. 1. STEERING DID NOT WORK, LEFT OR RIGHT. 2. ABS DID NOT ACTIVATE. 3. AIRBAGS DID NOT DEPLOY IN FIRST OR SECOND COLLISION. NO FRONT AIRBAG NO SIDE AIRBAG DEPLOYED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10555929December 13, 2013
STEERING
IN CURVE ON HIGHWAY LOST CONTROL OF VEHICLE AND WENT INTO ADJACENT LANE BEFORE REGAINING CONTROL. IF THERE HAD BEEN ANOTHER CAR IN THAT LANE WOULD HAVE COLLIDED WITH IT. TOOK TO LINCOLN DEALER. THEY TOLD ME STEERING CORRODED BUT WAS TOLD THAT THE VEHICLE IS NOT PART OF RECALL. ALSO CALLED FORD MOTOR AND THEY TOLD ME SAME THING. THE REPAIRS COST $2000 . LINCOLN DEALERSHIP SAID VEHICLE NOT SAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553980November 27, 2013
STEERING
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING) AND CONTACTED THE DEALER, WHO STATED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552317November 15, 2013
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE CRUISE CONTROL MODULE STOPPED WORKING ON MY VEHICLE AND NOW I'M TOLD IT CAN'T BE REPLACED. SUBSEQUENTLY, THE RADIO & A/C STOPPED WORKING. THIS CRUISE CONTROL MODULE HAD TO BE REPLACED BECAUSE OF IT'S ABILITY TO SPONTANEOUSLY COMBUST THE CAR IN FLAMES AS IT DID ON MY 1996 LINCOLN TOWN CAR. WHY DOESN'T THE GOVERNMENT ENFORCE THE RECALL LAWS? *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10551747November 11, 2013
STEERING
STEERING STICKS AND VEHICLE BECOMES HARD TO TURN. WILL WORK NORMALLY THEN WILL STICK BECOMING ALMOST IMPOSSIBLE TO TURN THEN AS YOU TURN IT WILL STICK THEN RELEASE THEN STICK THEN RELEASE. SERPENTINE BELT IS IN NEW CONDITION. FILLED WITH POWER STEERING FLUID AND NOT LEAKING. BELT IS NOT SLIPPING ON PULLEY WHEN OCCURRING. I AM BRINGING TO DEALERSHIP FOR REPAIR TODAY. MUSCATELLBURNS FORD HAWLEY MN 2184833356. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551122November 6, 2013
SEAT BELTS
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE SEAT BELT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550776November 4, 2013
STEERING
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE RUBBER ON THE IGNITION SWITCH BECAME WORN PREMATURELY AND CAUSED THE STEERING WHEEL TO BE EXPOSED AND ALLOW DEBRIS TO PENETRATE THE STEERING WHEEL SYSTEM. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE INSPECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS NOT AVAILABLE. ...UPDATED 02-28-14 *BF THE CONSUMER STATED THE HARDER PLASTIC SURROUNDING THE SOFT RUBBER AT THE BASE OF THE SHIFTING MECHANISM BEGAN TO COME OUT OF ITS SETTING. THE HARD PLASTIC AND RUBBER RUBBED TOGETHER. THIS HAS CAUSED A WHOLE IN THE SOFT RUBBER OF THE SHIFTING MECHANISM. UPDATED 3/18/2014*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550790November 4, 2013
STEERING
TL* THE CONTACT OWNS A 2009 LINCOLN TOWN CAR. THE CONTACT RECEIVED A RECALL NOTIFICATION OF THE NHTSA CAMPAIGN ID NUMBER 13V385000 (STEERING); HOWEVER ,THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL SINCE THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550571November 1, 2013
SERVICE BRAKES
WHILE DRIVING THE CAR I WAS APPROACHING A STOPPED VEHICLE AT A STOP LIGHT AHEAD OF ME. WHEN I APPLIED THE BRAKES THERE WAS WHAT SEEMED LIKE A SURGE OF POWER AND I PUT BOTH FEET ON THE BRAKE PEDAL AND IT WAS NOT GOING TO STOP. I BUMPED THE VEHICLE IN FRONT OF ME QUITE HARD BUT THERE WAS NO DAMAGE BUT THE DRIVER WAS QUITE UPSET AND I DO NOT BLAME THEM. ON THE SECOND OCCASION MY WIFE WAS DRIVING THE VEHICLE AND WHEN SHE WENT TO STOP AN INTERSECTION SHE SAID THE BRAKES DID NOT DO ANYTHING AND SHE FELT THAT THE ENGINE WAS GETTING GAS CAUSING IT TO ACCELERATE AND SHE WENT RIGHT THROUGH THE INTERSECTION. SHE SAID THAT IT WAS A GOOD THING THERE WERE NO VEHICLES COMING THROUGH THE INTERSECTION OR SHE WOULD HAVE BEEN IN AN ACCIDENT. THE THIRD INCIDENT HAPPENED LAST MONTH WHEN I WAS IN A PARKING LOT AND I WAS PULLING UP TO THE CURB WHEN I APPLIED THE BRAKES. AGAIN THERE WAS A SURGE OF POWER. I TOOK MY FOOT OFF THE BRAKE PEDAL AND REAPPLIED THE BRAKES AND THEN THEY ENGAGED BUT BY THEN I HAD JUMPED OVER THE CURB. I HAVE DISCUSSED THIS INCIDENT WITH THE SERVICE MANAGER AT THE LINCOLN DEALERSHIP IN DADE CITY FLORIDA AND WITH THE SERVICE MANAGER AT THE LINCOLN DEALERSHIP IN GREENVILLE MICHIGAN WHEN I TOOK MY CAR TODAY FOR A RECALL THAT I RECEIVED IN THE MAIL ABOUT PROBLEMS WITH THE STEERING SYSTEM AND RUST. I WAS TOLD TODAY THAT THERE HAS BEEN NO RECALL ON BRAKE ISSUES AND THERE WAS NOTHING WRONG WITH THE BRAKES AT THIS TIME. THIS IS OUR MICHIGAN CAR NOW AND WE ARE IN MICHIGAN FROM MAY TO NOVEMBER. WE WILL BE GOING TO FLORIDA ON NOVEMBER 18, 2013. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549951October 29, 2013
STEERING
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549529October 25, 2013
STEERING
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V385000 (STEERING). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PARTS NEEDED TO COMPLETE THE RECALL TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 12/03/13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549575October 25, 2013
STEERING
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING). THE DEALER WAS CONTACTED AND STATED THAT THE REPAIR COULD NOT BE PERFORMED BECAUSE THE VEHICLE WAS PURCHASED IN OHIO AND THE STATE OF CALIFORNIA, IN WHICH THE CONTACT RESIDED, WAS NOT PARTICIPATING IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DEALER SHOULD HAVE BEEN ABLE TO PROVIDE THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548907October 22, 2013
STEERING
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT WAS DRIVING 10 MPH WHEN THE VEHICLE BECAME DIFFICULT TO STEER, PRODUCING A STIFF BINDING WHEN TURNING THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND REPAIR. THE CONTACT WAS ADVISED THAT THE LOWER INTERMEDIATE STEERING SHAFT WAS CORRODED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 220000. THE CONSUMER STATED A RECALL WAS ISSUED. HOWEVER, HIS MAKE, MODEL AND YEAR WERE NOT INCLUDED IN THE RECALL. UPDATED 11/13/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548960October 22, 2013
STEERING
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V385000 (STEERING) AND STATED THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED BUT WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548446October 18, 2013
ENGINE
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE AT A DEALER FOR ROUTINE MAINTENANCE, THE TECHNICIAN STATED THAT ENGINE COOLANT WAS LEAKING FROM THE INTAKE MANIFOLD, WHICH WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548448October 18, 2013
ENGINE
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE AT A DEALER FOR ROUTINE MAINTENANCE, THE TECHNICIAN STATED THAT ENGINE COOLANT WAS LEAKING FROM THE INTAKE MANIFOLD. THE TECHNICIAN STATED THAT THE INTAKE MANIFOLD WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544285September 18, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHILE TURNING LEFT, CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE THEN PROCEEDED THROUGH TRAFFIC AND CRASHED INTO ANOTHER VEHICLE THAT WAS TURNING RIGHT BUT THE CONTACT'S VEHICLE DID NOT STOP AND PROCEEDED TO TRAVEL OVER A SIDE WALK. THE CONTACT WAS ABLE TO SHIFT INTO NEUTRAL AND SHUT THE ENGINE OFF TO STOP THE VEHICLE FROM ACCELERATING ANY FURTHER. THE DRIVER AND PASSENGER WERE BOTH INJURED. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT RETURNED THE VEHICLE TO THE MANUFACTURER AS A TRADE-IN. THE FAILURE AND CURRENT MILEAGE WAS 71,000. UPDATED 4/4/14*CN *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10538571September 3, 2013
STEERING
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL BECAME STUCK WITHOUT ANY WARNING. THE VEHICLE RETURNED TO NORMAL FUNCTION AFTER THE CONTACT PROCEEDED TO DRIVE. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO TWO DIFFERENT INDEPENDENT MECHANICS, WHO BOTH INFORMED THE CONTACT THAT THE LOWER INTERMEDIATE SHAFT AND STEERING COLUMN LOWER BEARING WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V385000 (STEERING) HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538440September 2, 2013
STEERING, ELECTRICAL SYSTEM
I WAS DRIVING MY DAUGHTER TO SCHOOL WHEN I NOTICED THE INSIDE OF MY CAR STARTED SPARKING NEAR THE DASHBOARD THEN A FEW MINS LATER MY WHEEL LOCKED UP I COULDN'T TURN AND ALMOST CRASHED. I PUT POWER STEERING FLUID IN BUT THAT DIDN'T HELP . ALSO HAD SOMEONE LOOK AT IT AND THEY SAID ITS A PROBLEM WITH THE BEARING UNDERNEATH THE HOOD IS ALSO SPARKING WHEN I START THE CAR. *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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